Grupotel Alcudia Suite
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Summary of reviewsGrupotel Alcudia Suite is a popular hotel lauded for its exceptional location near the stunning Playa de Muro, making it an ideal spot for beach holidays. Guests appreciate the convenience of being just a few steps from the beach and surrounded by various dining and shopping options. The quiet yet accessible position allows for a peaceful retreat without sacrificing easy access to local amenities. The proximity to the beach, combined with the hotel's cleanliness and friendly staff, enhances the overall guest experience.
The breakfast at Grupotel Alcudia Suite stands out with its extensive and varied buffet, offering fresh and local ingredients. Guests particularly value the range of vegan and gluten-free options, along with both sweet and savory choices ensuring satisfaction for all dietary needs. Despite minor critiques regarding presentation and day-to-day variety, the breakfast is widely regarded as a highlight.
Dinner at the hotel receives mixed feedback. While many guests praise the quality and variety of the food, others feel that the dinner could be improved in terms of variety and quality. Some concerns include the use of frozen products and the early dining hours, which do not always align with guests' schedules.
The spacious, well-equipped rooms offer comfort and practicality, especially for families. Most guests highlight the cleanliness and the pleasant views from the rooms, despite some mentioning minor issues with maintenance and comfort, specifically regarding the beds and soundproofing.
The hotel's commitment to cleanliness is evident with consistently positive feedback about the daily housekeeping and well-maintained facilities. Guests feel comfortable and safe due to the hygienic environment upheld by the meticulous staff.
The exceptional service provided by the staff at Grupotel Alcudia Suite significantly enhances the guest experience. Employees are frequently mentioned for their friendliness, attentiveness and professionalism, contributing to a welcoming and homely atmosphere.
The free Wi-Fi service at the hotel has room for improvement with guests reporting issues with connectivity and speed, especially in rooms and on higher floors. However, other conveniences like free parking are appreciated by visitors.
The pool area, although described as small by some, receives positive feedback for its cleanliness, ample seating options and relaxing environment. The pool is well-maintained and offers a pleasant space for guests to relax and cool off during warm days.
Grupotel Alcudia Suite's proximity to Playa de Muro beach is a significant draw with guests frequently highlighting the ease of access to the beautiful sandy shores. This adds to the overall convenience and enjoyment of the stay.
While the hotel is officially rated as four-star, some guests feel that it falls short of this standard in certain areas, particularly concerning the dining experience and overall service quality. Despite these mixed impressions, the hotel's well-maintained state, friendly staff and ideal location make it a favored choice for many travelers.
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The breakfast at Grupotel Alcudia Suite stands out with its extensive and varied buffet, offering fresh and local ingredients. Guests particularly value the range of vegan and gluten-free options, along with both sweet and savory choices ensuring satisfaction for all dietary needs. Despite minor critiques regarding presentation and day-to-day variety, the breakfast is widely regarded as a highlight.
Dinner at the hotel receives mixed feedback. While many guests praise the quality and variety of the food, others feel that the dinner could be improved in terms of variety and quality. Some concerns include the use of frozen products and the early dining hours, which do not always align with guests' schedules.
The spacious, well-equipped rooms offer comfort and practicality, especially for families. Most guests highlight the cleanliness and the pleasant views from the rooms, despite some mentioning minor issues with maintenance and comfort, specifically regarding the beds and soundproofing.
The hotel's commitment to cleanliness is evident with consistently positive feedback about the daily housekeeping and well-maintained facilities. Guests feel comfortable and safe due to the hygienic environment upheld by the meticulous staff.
The exceptional service provided by the staff at Grupotel Alcudia Suite significantly enhances the guest experience. Employees are frequently mentioned for their friendliness, attentiveness and professionalism, contributing to a welcoming and homely atmosphere.
The free Wi-Fi service at the hotel has room for improvement with guests reporting issues with connectivity and speed, especially in rooms and on higher floors. However, other conveniences like free parking are appreciated by visitors.
The pool area, although described as small by some, receives positive feedback for its cleanliness, ample seating options and relaxing environment. The pool is well-maintained and offers a pleasant space for guests to relax and cool off during warm days.
Grupotel Alcudia Suite's proximity to Playa de Muro beach is a significant draw with guests frequently highlighting the ease of access to the beautiful sandy shores. This adds to the overall convenience and enjoyment of the stay.
While the hotel is officially rated as four-star, some guests feel that it falls short of this standard in certain areas, particularly concerning the dining experience and overall service quality. Despite these mixed impressions, the hotel's well-maintained state, friendly staff and ideal location make it a favored choice for many travelers.
Accessible Aparthotel
This hotel has facilities for disabled guests, the entire unit is wheelchair accessible, and upper floors are accessible by elevator. It is also listed as wheelchair accessible.
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
4-Star Aparthotel
Aparthotel with Outdoor Pool
About Grupotel Alcudia Suite
License: H-PM-1972
Guest Reviews
Location
Surrounded by a variety of restaurants, bars and shops, the hotel offers easy access to numerous dining and shopping options, ensuring guests have everything they need close by. The location strikes a balance between tranquility and accessibility with its slightly off-center position providing a peaceful retreat without sacrificing the vibrancy of the nearby amenities.
The staff's friendliness and the hotel's cleanliness further enhance the guest experience, creating a welcoming and comfortable atmosphere. Breakfast and dining options are also appreciated, adding to the overall satisfaction with the hotel.
Guests find the area around Grupotel Alcudia Suite to be central and convenient, allowing them to explore the beautiful surroundings of Alcudia. With good parking facilities and excellent service, the hotel ensures that every stay is enjoyable and hassle-free. Whether it's the peaceful ambiance, the closeness to the beach or the quality of service, the hotel's location and amenities contribute to its high appeal among visitors.
Breakfast
A few criticisms do emerge, such as comments on the presentation and the breakfast quality not always matching expectations for a four-star hotel. Some mentioned the food could be more varied day-to-day. Despite these minor drawbacks, the overall consensus is that the breakfast is very good with a comprehensive and satisfying array of choices catering to diverse dietary needs. The friendly staff and well-organized breakfast service also enhance the dining experience. The breakfast schedule is convenient, running until 10am, although some felt it started a bit late. Overall, the breakfast at Grupotel Alcudia Suite stands out as a highlight for many guests.
Dinner
However, several reviewers feel the dinner offerings could be improved in terms of variety and quality with some describing the food as basic, repetitive or even poorly done. There are concerns about the use of frozen products and the overall value for money.
The dinner schedule is a common point of critique, as it runs from 6:30 PM to 8:30 PM, which many find too early. Some guests suggest extending dinner hours until 9:30 PM or even 10 PM during summer to better accommodate their schedules. Additionally, there are comments about being rushed out by 8:30 PM and the separate charges for drinks during meals, which some find expensive.
Overall, while the dinner buffet at Grupotel Alcudia Suite is regarded as generous and tasty by many, feedback suggests room for improvement in terms of variety, quality and timing.
Rooms
The rooms receive consistent approval for their daily cleaning service, large sizes and the pleasant views they offer, including pool and sea views. Despite these positives, some reviews mention issues with soundproofing, occasional musty smells and beds that are harder than some guests prefer.
The overall atmosphere is described as clean, safe and quiet with friendly and helpful staff contributing to a pleasant experience. The hotel's excellent location near the beach adds to its appeal. However, there are mixed reviews concerning room maintenance with some guests pointing out that aspects like kitchen equipment and bed comfort could be improved.
In summary, Grupotel Alcudia Suite is widely recognized for its spacious, comfortable and conveniently located accommodations, making it a suitable choice for families and travelers looking for a practical and enjoyable stay.
Beds
However, there are numerous remarks pointing out the beds' downsides. Many guests found the mattresses to be hard or even likened them to feeling like a plank or a rock, which hindered their comfort. There were also mentions of poor quality mattresses and small, narrow beds that were not very practical, especially the single beds forming a double bed. Some beds were described as sliding apart easily, which did not add to the comfort. Pillows also did not fare well in several reviews with comments about being uncomfortable and even having an unpleasant smell.
It is evident that while some guests find the bedding at Grupotel Alcudia Suite quite satisfactory, there is a significant portion of feedback urging for improvements in mattress comfort and bed size to enhance the overall sleeping experience.
Cleanliness
The hotel's well-maintained state, despite not being ultra-modern, contributes to a comfortable and hygienic stay. The cleanliness extends to the spacious, well-ventilated rooms, which are kept in a tidy condition every day. The pool's cleaning service and the general upkeep of the facilities have also been positively noted.
However, some guests remarked on occasional minor issues, such as a musty smell in the rooms, cleanliness issues in the dining area and certain areas of the hotel appearing worn or outdated. Despite these occasional lapses, the overall sentiment points towards a satisfactorily clean environment, ensuring a pleasant stay for most guests.
Staff
Wi-Fi
Pool
Guests note that the pool is not overly crowded, making it easier to find available sun loungers. It's highlighted as clean and well-maintained, adding to the overall pleasant experience. While some mention it can be a bit small and chilled, it is generally considered a great feature of the hotel for refreshing and cooling off during warm days.
Overall, the pool area is highly regarded, contributing significantly to the enjoyment of staying at Grupotel Alcudia Suite. Despite the pool closing relatively early at 6:00 PM and being occasionally referred to as small, it still stands out as a well-kept and inviting space within the hotel grounds.
Beach
The location provides easy access not only to the beach but also to nearby shops and restaurants, enhancing the convenience of the stay. The hotel’s proximity to a bus stop further adds to its advantageous setting for exploring the surrounding area.
Despite some mentioning the narrowness of the closest part of the beach, the overall sentiment remains positive, emphasizing that the vastness and beauty of Playa de Muro make up for it. Guests consistently found this beach to be excellent, stunning and superb, contributing to a very pleasant stay at the hotel.
4 Star
One of the consistent areas of concern is the dining experience. Several guests mention the limited dinner hours, which can be problematic for those returning from excursions and a general dissatisfaction with the quality of food served, which some have described as the worst they experienced in Spain.
Despite these criticisms, there are positive remarks about the furniture in the rooms, indicating that certain aspects of the accommodations are well-regarded. However, these positives seem overshadowed by the general sentiment that the hotel does not meet the level of service and quality expected from a four-star rating.
Overall, while the Grupotel Alcudia Suite has its merits, it may not fully align with the four-star experience that some guests anticipate.
Outdoor Pool
Yes, Grupotel Alcudia Suite has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grupotel Alcudia Suite.
No, Grupotel Alcudia Suite doesn't allow dogs.
No, parking facilities aren't available at Grupotel Alcudia Suite.
No, Grupotel Alcudia Suite doesn't have a gym.
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