Fiesta Inn Playa del Carmen
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Summary of reviewsThe Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
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Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Business Hotel
While specific business amenities are not detailed in the provided information, Fiesta Inn hotels typically offer services and facilities aimed at business travelers. This includes meeting rooms, business centers, and reliable internet access.
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Family Friendly Hotel
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
The Fiesta Inn Playa del Carmen boasts an enviable location, making it a prime choice for visitors keen on exploring the best of Playa del Carmen. Situated near the bustling 5th Avenue, the hotel is close to a myriad of dining options, bars, shops and entertainment venues, ensuring that guests have everything within easy reach. Despite its proximity to these vibrant attractions, the hotel maintains a serene and quiet atmosphere, providing a peaceful retreat after a day of exploration.
Guests consistently highlight the hotel's cleanliness, comfortable rooms and exceptional staff attention. The well-maintained facilities, including a rooftop pool, add to the overall appeal of the stay. The central yet tranquil setting is perfect for those who want to be near the action but appreciate a good night's sleep away from the noise of the city.
Additionally, the hotel's strategic position two blocks from the beach allows easy access for those looking to indulge in sun and sand. The seamless combination of convenience, comfort and quiet makes the Fiesta Inn Playa del Carmen a standout choice for travelers looking to experience the charm and excitement of Playa del Carmen without compromising on rest and relaxation.
Guests at Fiesta Inn Playa del Carmen share a mixed experience when it comes to breakfast. Many guests mention that the breakfast offerings are generally good with some describing it as amazing and a great way to start the day. The staff at breakfast is frequently praised for being attentive and friendly, which enhances the experience.
However, several guests note that breakfast is not included in the room price and must be paid for separately, which is seen as a downside by many. They point out that the cost for breakfast at the hotel is quite high, especially in comparison to other nearby establishments where coffee and breakfast can be found at more affordable prices.
There are some complaints regarding the speed of service and occasional mistakes with room service orders. Additionally, a few guests feel that the food, while tasty, could benefit from more flavor adjustments and a broader menu. Despite these critiques, the convenience of having a Seven Eleven downstairs is highlighted, particularly helpful for those who may have faced luggage delays.
Overall, while the quality and service of breakfast receive positive feedback, the high cost and the need for menu improvements are consistent points of concern.
Fiesta Inn Playa del Carmen offers rooms that are generally praised for their size and comfort. Many guests found the rooms to be clean and equipped with all advertised accessories, although some mentioned a lack of refrigerators and minibars. The staff receives positive feedback for their helpfulness and politeness.
The hotel garners compliments for its good location, particularly for beach access. Rooms are described as spacious, modern and meeting high standards of cleanliness. However, there are mixed experiences regarding noise levels with some rooms facing the main street being particularly noisy. In certain instances, guests mentioned noise from nearby bars, although it was usually tolerable for sleeping.
A few reviews highlighted issues with bathroom privacy due to glass doors and walls and there were occasional complaints about room cleanliness and a musty odor. Despite these minor drawbacks, the overall impression suggests a comfortable stay with courteous service.
Fiesta Inn Playa del Carmen received numerous commendations for its beds. Guests frequently described the beds as delightful, super comfortable and very soft, which appears to contribute significantly to a restful night's sleep. The bedding was also praised with specific mentions of the comfort provided by the mattresses and pillows, often referred to as unbeatable. For those who prioritize a cozy sleeping experience, the hotel’s beds and pillows generally seem to meet high standards of comfort. However, travelers with specific needs, such as cervical pain, might find the beds too soft.
Situated in a prime location catering to tourists seeking a vibrant experience, Fiesta Inn Playa del Carmen is frequently praised for its cleanliness and comfort. Guests often highlight the modern, clean rooms and the well-maintained facilities. The hotel's appearance is consistently tidy, reinforcing a welcoming ambience from the moment visitors arrive. The overall cleanliness extends to the rooms, which are often described as big, clean and well-equipped with all necessary amenities. The dedicated cleaning staff is recognized for their excellent and prompt service, ensuring that most guests have no issues with cleanliness during their stay. Additionally, a lovely pool area complements the stay, although it has received suggestions for occasional maintenance due to minor wear and tear.
However, there have been a few isolated cleanliness concerns, such as occasional unclean balconies and minor lapses in room cleanliness. Despite these rare occurrences, the overall feedback reflects a commendably clean and comfortable environment for those staying at the hotel.
At Fiesta Inn Playa del Carmen, guests frequently praise the hotel staff for their friendliness and helpfulness. The reception team is noted for being welcoming, setting a positive tone right from check-in. Exceptional service often starts at the front door with Xavier, the doorman, who consistently receives high commendations for his attentiveness and willingness to assist. The rooftop pool area adds to the experience, enhanced by the great staff serving the guests there.
Numerous reviews highlight the excellent customer service with many guests mentioning specific instances of the staff going above and beyond to ensure a pleasant stay. The restaurant staff are also recognized for their friendliness, complementing the good quality of the food.
Though there are occasional mentions of areas for improvement, such as a perceived lack of empathy at reception or slightly higher expectations for service levels, these comments are outnumbered by the overall positive feedback. The cleanliness of the facilities and the very good attention to detail play a significant part in guest satisfaction. Overall, the consistent kindness and dedication of the staff at Fiesta Inn Playa del Carmen contribute substantially to the hotel's favorable reputation among its guests.
Fiesta Inn Playa del Carmen boasts an impressive pool scene that guests frequently praise. The rooftop area, home to not one but two pools, is a recurring highlight. Visitors particularly appreciate the exquisite view from the terrace and the inviting atmosphere of the pool area. The rooftop pools are described as spacious and comfortable, providing a fantastic place to unwind. Guests also mention the friendly and helpful staff, which enhances the overall experience.
Despite a few mentions of minor issues, such as a small pool size and occasional maintenance needs, the majority of feedback is overwhelmingly positive. The rooftop pools, paired with a bar, create an enjoyable and relaxed setting that many guests commend. The lovely rooftop pool and the fantastic location contribute to guests' willingness to return. The rooftop terrace, offering a stunning view and a delightful ambiance, makes the pool area a standout feature of the hotel.
Fiesta Inn Playa del Carmen offers convenient parking options for guests with most reviews highlighting its accessibility and practicality. The parking is located in an underground garage below the building, providing a secure and safe environment for vehicles. Despite some mixed messages about the parking cost, many guests find the fee to be minimal and worth the added security and easy access via an elevator. The facilities are generally described as good, contributing to an overall positive experience for those with vehicles. Although some guests noted the additional cost, they emphasized that it is very inexpensive and manageable.
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Location
Guests consistently highlight the hotel's cleanliness, comfortable rooms and exceptional staff attention. The well-maintained facilities, including a rooftop pool, add to the overall appeal of the stay. The central yet tranquil setting is perfect for those who want to be near the action but appreciate a good night's sleep away from the noise of the city.
Additionally, the hotel's strategic position two blocks from the beach allows easy access for those looking to indulge in sun and sand. The seamless combination of convenience, comfort and quiet makes the Fiesta Inn Playa del Carmen a standout choice for travelers looking to experience the charm and excitement of Playa del Carmen without compromising on rest and relaxation.
Breakfast
However, several guests note that breakfast is not included in the room price and must be paid for separately, which is seen as a downside by many. They point out that the cost for breakfast at the hotel is quite high, especially in comparison to other nearby establishments where coffee and breakfast can be found at more affordable prices.
There are some complaints regarding the speed of service and occasional mistakes with room service orders. Additionally, a few guests feel that the food, while tasty, could benefit from more flavor adjustments and a broader menu. Despite these critiques, the convenience of having a Seven Eleven downstairs is highlighted, particularly helpful for those who may have faced luggage delays.
Overall, while the quality and service of breakfast receive positive feedback, the high cost and the need for menu improvements are consistent points of concern.
Rooms
The hotel garners compliments for its good location, particularly for beach access. Rooms are described as spacious, modern and meeting high standards of cleanliness. However, there are mixed experiences regarding noise levels with some rooms facing the main street being particularly noisy. In certain instances, guests mentioned noise from nearby bars, although it was usually tolerable for sleeping.
A few reviews highlighted issues with bathroom privacy due to glass doors and walls and there were occasional complaints about room cleanliness and a musty odor. Despite these minor drawbacks, the overall impression suggests a comfortable stay with courteous service.
Beds
Cleanliness
However, there have been a few isolated cleanliness concerns, such as occasional unclean balconies and minor lapses in room cleanliness. Despite these rare occurrences, the overall feedback reflects a commendably clean and comfortable environment for those staying at the hotel.
Staff
Numerous reviews highlight the excellent customer service with many guests mentioning specific instances of the staff going above and beyond to ensure a pleasant stay. The restaurant staff are also recognized for their friendliness, complementing the good quality of the food.
Though there are occasional mentions of areas for improvement, such as a perceived lack of empathy at reception or slightly higher expectations for service levels, these comments are outnumbered by the overall positive feedback. The cleanliness of the facilities and the very good attention to detail play a significant part in guest satisfaction. Overall, the consistent kindness and dedication of the staff at Fiesta Inn Playa del Carmen contribute substantially to the hotel's favorable reputation among its guests.
Pool
Despite a few mentions of minor issues, such as a small pool size and occasional maintenance needs, the majority of feedback is overwhelmingly positive. The rooftop pools, paired with a bar, create an enjoyable and relaxed setting that many guests commend. The lovely rooftop pool and the fantastic location contribute to guests' willingness to return. The rooftop terrace, offering a stunning view and a delightful ambiance, makes the pool area a standout feature of the hotel.
Parking
Yes, Fiesta Inn Playa del Carmen has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Fiesta Inn Playa del Carmen.
No, Fiesta Inn Playa del Carmen doesn't allow dogs.
Yes, parking facilities are available at Fiesta Inn Playa del Carmen.
Yes, Fiesta Inn Playa del Carmen has a gym.
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