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Summary of reviewsThe staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended. Show more
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Luxury Resort
Renowned for its expansive suites, gourmet dining experiences across multiple restaurants, and a world-class spa. This resort offers distinct sections catering to families and adults, providing a truly luxurious all-inclusive experience.
Resort near Golf Courses
Offers a high-end all-inclusive experience with access to nearby golf courses. The resort's concierge can arrange tee times and transportation, ensuring a seamless golfing getaway.
Resort with Infinity Pool
This luxury resort features multiple impressive infinity pools, including a sprawling adults-only oceanfront pool and a tranquil Zen Grand pool set in the jungle. The variety and scale of the infinity pools are a major highlight.
Beachfront Resort
Offers exceptional beach access with its location along the Riviera Maya coastline. Boasts stunning ocean views from its luxurious suites and multiple infinity pools. Provides a wide array of high-end amenities, including a world-class spa, gourmet dining options, and personalized concierge services.
Resort Taking Steps Towards Sustainability
Grand Velas Riviera Maya has achieved EarthCheck Gold Status for its pioneering eco-friendly methods. The resort reforested over 20,000 trees, utilizes co-generation electricity plants, and has on-site reverse-osmosis desalting and wastewater treatment facilities. It participates in the Federal Sea Turtle Conservation Program and has eliminated plastic straws.
Resort for Honeymoon
Located on the white powdery beach of Mexico's finest Riviera Maya, this hotel offers exclusive accommodation facilities and a tranquil spa. It's an all-inclusive resort providing a luxurious experience with excellent service.
Resort with Spa
This resort features the SE Spa, a massive complex with a Water Ceremony offering eight unique water experiences. It provides skin restorative experiences, massage rituals, and a calming sanctuary, drawing on ancient Mayan knowledge and the healing benefits of herbs and sacred plants.
Family Friendly Resort
This all-inclusive resort offers separate family and adult sections, ensuring a balanced experience. It features multiple pools, a kids' club, and a teen club with dedicated activities, as well as gourmet dining options suitable for all ages.
Romantic Resort
An all-inclusive resort offering luxurious suites with private plunge pools and ocean views. The SE Spa offers unique couples' treatments, including CBD Bliss & Cacao Harmony treatment. Features multiple gourmet dining options with romantic settings.
Resort with Swimming Pool
This resort offers suites with private terraces, plunge pools, and sea views. It features gourmet cuisine from renowned chefs and a holistic spa, paired with attentive concierge service. The resort has three distinct pool ambiances: Zen, Ambassador, and Grand Class (adults only).
Infinity Pool Private Pool Outdoor Pool
Business Resort
While specific details about business amenities are not available in the provided data, the Grand Velas brand is known for catering to business travelers with high-quality facilities.
Accessible Resort
This luxury resort offers accessible accommodation with accessible rooms featuring roll-in showers, shower seats, and step-free access. It has ramps for restaurants and bars, and a ramp leading to the beach. The pool has rails at average height. The resort also offers wheelchairs, crutches, and canes, and electric wheelchairs are available at no additional charge in Zen Grand and Grand Class ambiances. It has suites on the ground floor specifically equipped for wheelchairs with wide main entrances.
Resort with Gym
Offers a large, modern fitness center with personal training options, alongside extensive spa facilities. The all-inclusive nature allows guests to fully indulge in wellness activities.
Resort for Yoga
This all-inclusive resort provides a luxurious yoga experience with oceanfront classes, meditation sessions, and personalized wellness programs. The serene beachfront setting and holistic spa treatments create an ideal environment for relaxation and rejuvenation.
Resort with All Inclusive Packages
This luxury resort offers a unique experience with three distinct ambiances and exceptional all-inclusive amenities. Featuring gourmet dining, personalized service, and stunning ocean views, it caters to discerning travelers seeking a high-end vacation.
5-Star Resort
Another top-tier Grand Velas property offering luxury all-inclusive experiences. It features spacious suites across different ambiances (Zen Grand, Ambassador, Grand Class), gourmet dining from multiple restaurants, a large spa, and dedicated service.
Resort with Outdoor Pool
This all-inclusive resort is known for its exceptional pools, including a massive infinity pool. Many suites also feature private plunge pools, offering exclusive aquatic experiences.
Resort with Private Pool Rooms
The Grand Class and Ambassador Suites at this all-inclusive resort are notably spacious, starting at 1,200 square feet, and each includes a private plunge pool. This combines extensive living space with a private aquatic retreat.
Resort near The Beach
Resort near Nightlife Spots
Room Types
Nature View Suite Zen ExperienceSet in the Zen Grand area, this luxurious suite overlooks the hotel's attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed.
Please note that this room type is located 1 km from the beach. Free transportation is provided.
Nature View Suite with Private Pool Zen ExperienceSet in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed.
Please note that this room type is located 1 km from the beach. Free transportation is provided.
Zen Grand Two Bedroom Family Suite Nature ViewThis suite features a terrace offering garden views and Baby Concierge service.
The suite offers:
- Welcome bottle of Mezcal in suite
- 50USD Spa Credit per adult per night
- 100 USD Romantic experiences per stay
- Amenities for children on request and according to age
- Connecting family rooms guaranteed
Ambassador Pool Suite Ocean ViewFeaturing ocean views from a private terrace with plunge pool. Jacuzzi is provided as well.
This room includes:
- Welcome bottle of Mezcal in suite
- USD 50 Spa Credit per adult per night
- USD 100 Romantic experiences per stay
Grand Class Suite Ocean FrontThis suite has air conditioning.
1,377-sq. ft. / 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from
your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your
comforters and goose down pillows
Children are allowed in this room.
Ambassador Suite Ocean ViewFeaturing a terrace with the Caribbean Sea.
This room includes:
- Welcome bottle of Mezcal in suite
- USD 50 Spa Credit per adult per night
- USD 100 Romantic experiences per stay
Ambassador Two Bedroom Family Suite Ocean ViewThe spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Guest Reviews
9.3
Excellent
Staff
If you're looking for a luxury resort with exceptional staff, Grand Velas Riviera Maya is the place for you. From the moment you arrive, the staff greets you with a warm and friendly welcome. Daniel, Santiago and Oscar are just a few names to mention that went above and beyond to ensure a fantastic and enjoyable stay. The waitstaff, in particular, is excellent with Ruben being referred to as the best ever. The SPA employees are top-notch and make every treatment an unforgettable experience. The staff genuinely cares about your stay and is always ready to make your vacation even better. When it comes to customer service, Grand Velas Riviera Maya is a cut above the rest and we highly recommend staying here.
Yes, Grand Velas Riviera Maya - All Inclusive has pool(s) that belong to one or more of the following categories: Infinity Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Grand Velas Riviera Maya - All Inclusive.
No, Grand Velas Riviera Maya - All Inclusive doesn't allow dogs.
No, parking facilities aren't available at Grand Velas Riviera Maya - All Inclusive.
Yes, Grand Velas Riviera Maya - All Inclusive has a gym.