Hotel Beach Energy 5th Av
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Summary of reviewsHotel Beach Energy 5th Av is lauded for its prime location in the heart of Playa del Carmen, offering guests unparalleled access to the bustling Fifth Avenue. This central positioning places a myriad of attractions like nightclubs, restaurants, bars, shops and beautiful beachfronts within walking distance, making it an ideal base for travelers who want to immerse themselves in the local scene. Despite its lively surroundings, many visitors find the hotel clean and comfortable with a welcoming atmosphere fostered by attentive staff.
Guests have mixed feelings about the breakfast experience; while some enjoy the simple yet delicious offerings and commend the attentive service, others find the options limited and repetitive. Dinner garners more positive feedback with many praising the tasty and well-prepared food, though service inconsistencies and extra charges for certain items have been noted.
The rooms, while largely clean and spacious, do occasionally suffer from maintenance issues and noise from nearby clubs. Comfort levels are generally high, but some guests have encountered problems like musty odors, hard beds and outdated furnishings. The cleanliness of private rooms is often praised, although there are reports of inconsistent cleaning and maintenance, especially in common areas and the pool.
The staff at Hotel Beach Energy 5th Av is a major highlight, frequently praised for their friendliness, professionalism and willingness to go above and beyond. Exceptional employees like Jennifer, Alma and Rocio are often mentioned for enhancing the guest experience.
Free WiFi is a significant point of contention with many guests struggling with slow, intermittent or non-existent access outside of common areas. Despite these issues, some visitors did find the WiFi satisfactory.
The pool area receives mixed reviews; while some guests enjoy the spacious and well-equipped area, others point out maintenance and cleanliness issues.
The hotel’s proximity to the beach is a definitive plus with guests appreciating the easy and quick access to beautiful beachfronts. Families find the hotel to be a pleasant and safe choice for their stays with children particularly enjoying the pool.
However, the vibrant nightlife surrounding the hotel leads to significant noise issues, which can be disruptive for those seeking a peaceful night's sleep. Finally, the beds also receive mixed reviews with some guests finding them comfortable while others cite discomfort due to hard and old mattresses.
Overall, Hotel Beach Energy 5th Av offers a prime location and a friendly atmosphere, making it suitable for travelers looking to be in the heart of Playa del Carmen’s action, though there is room for improvement in certain amenities and services.
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Guests have mixed feelings about the breakfast experience; while some enjoy the simple yet delicious offerings and commend the attentive service, others find the options limited and repetitive. Dinner garners more positive feedback with many praising the tasty and well-prepared food, though service inconsistencies and extra charges for certain items have been noted.
The rooms, while largely clean and spacious, do occasionally suffer from maintenance issues and noise from nearby clubs. Comfort levels are generally high, but some guests have encountered problems like musty odors, hard beds and outdated furnishings. The cleanliness of private rooms is often praised, although there are reports of inconsistent cleaning and maintenance, especially in common areas and the pool.
The staff at Hotel Beach Energy 5th Av is a major highlight, frequently praised for their friendliness, professionalism and willingness to go above and beyond. Exceptional employees like Jennifer, Alma and Rocio are often mentioned for enhancing the guest experience.
Free WiFi is a significant point of contention with many guests struggling with slow, intermittent or non-existent access outside of common areas. Despite these issues, some visitors did find the WiFi satisfactory.
The pool area receives mixed reviews; while some guests enjoy the spacious and well-equipped area, others point out maintenance and cleanliness issues.
The hotel’s proximity to the beach is a definitive plus with guests appreciating the easy and quick access to beautiful beachfronts. Families find the hotel to be a pleasant and safe choice for their stays with children particularly enjoying the pool.
However, the vibrant nightlife surrounding the hotel leads to significant noise issues, which can be disruptive for those seeking a peaceful night's sleep. Finally, the beds also receive mixed reviews with some guests finding them comfortable while others cite discomfort due to hard and old mattresses.
Overall, Hotel Beach Energy 5th Av offers a prime location and a friendly atmosphere, making it suitable for travelers looking to be in the heart of Playa del Carmen’s action, though there is room for improvement in certain amenities and services.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Cheap Hotel
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Beach Energy 5th Av boasts an outstanding location that places guests in the heart of Playa del Carmen, right on the bustling Fifth Avenue. This central position provides convenient access to a myriad of attractions, including nightclubs, restaurants, bars and shops. The proximity to the beach, ferry terminals, bus stations and other tourist hotspots makes it an ideal choice for travelers who want to be in the midst of the action. Visitors consistently praise the ease of getting around and the abundance of dining and entertainment options within walking distance. Despite its lively surroundings, many guests find the hotel pleasantly clean and comfortable with attentive staff contributing to a welcoming atmosphere. Overall, the unbeatable location and the convenience it offers are key highlights frequently mentioned by reviewers.
The breakfast experience at Hotel Beach Energy 5th Av has received varied feedback from guests. Positive remarks highlight that the breakfast is simple yet delicious with some guests praising the quality and portion sizes. The service at breakfast is often described as good with staff being attentive and helpful. Some guests noted the breakfast as rich and substantial, adding value to their stay.
However, there are significant criticisms as well. Many guests found the breakfast to be extremely basic, often consisting only of toast, coffee and occasionally eggs. There have been complaints about the lack of variety and repetition of the same items daily. Some reviews mention subpar quality, insufficient portions and slow service. Additionally, several guests pointed out that breakfast is served in a different hotel, adding to the inconvenience.
Overall, while some guests appreciated the breakfast for what it is, many felt it could be greatly improved in both variety and quality.
At Hotel Beach Energy 5th Av, dinner experiences have garnered mixed feedback. On the positive side, guests have appreciated the delicious and tasty food prepared by the chef with several reviews highlighting the good flavor and quality of the dishes served at the hotel. Quick service and the surrounding area's variety of good and inexpensive dining options have also been noted as favorable aspects.
However, there are several concerns regarding the overall dining experience, especially related to breakfast and the service provided at the restaurant. Some guests were disappointed with the included breakfast, which only consisted of toast with butter and jam. Additional items such as eggs come at an extra charge, leading to dissatisfaction for some. While the dining staff received some praise for their friendliness and attentiveness, other reviews noted unfriendly service, long waits and instances of being ignored.
The chaotic and disorganized breakfast setup, along with poor service and bad attitudes from some staff members, further contributed to the negative aspect of the dining experience. Noise at night and extra charges for specific room amenities also detracted from a fully satisfying stay for some guests.
Overall, while the food itself is well-regarded, the hotel could benefit from improving service consistency and expanding dining options beyond breakfast to enhance the overall guest experience.
Hotel Beach Energy 5th Av offers rooms that are largely clean and spacious, though some guests have noted that they could use better maintenance and more furniture. The rooms are equipped with essentials like air conditioning and many visitors appreciated the comfort and cleanliness. However, several reviews mentioned problems, such as a musty odor, hard beds, outdated furnishings and occasional issues with pests.
Room sizes varied with some being spacious and others quite small. Basic amenities like towels, internet access and daily cleaning services were sometimes inconsistent and some rooms could benefit from features such as refrigerators and bedside tables. There were concerns about noise from nearby clubs affecting the quality of sleep.
Despite these issues, the spacious suites, well-maintained common areas and the beautiful courtyard with a pool received positive feedback. While the hotel’s central location is convenient, it can also contribute to the noise levels. Overall, the hotel offers a mix of well-maintained rooms and those in need of updating, making it a potentially suitable choice for travelers seeking straightforward accommodations in a bustling area.
The beds at Hotel Beach Energy 5th Av offer a mixed experience for guests. While some reviewers appreciated the comfortable and king-sized beds, many others found the bedding to be problematic. Common complaints include hard mattresses, old and worn-out beds and springs poking through, leading to uncomfortable and restless sleep. Issues with cleanliness were also noted, as some guests reported dirty pillows and stained sheets. Given the frequent mentions of discomfort and the need for updated mattresses, prospective visitors may want to consider these factors when planning their stay. However, for those fortunate enough to find a good bed, the experience was notably more pleasant. Overall, the hotel might benefit from addressing these bed-related concerns to enhance guest satisfaction.
Hotel Beach Energy 5th Av offers a mixed bag when it comes to cleanliness. The rooms receive regular cleaning and many guests compliment the clean and comfortable environment. Cleanliness in the rooms is often praised with an emphasis on the neat and tidy conditions and the daily service from attentive cleaning staff. The common areas, including the courtyard with a swimming pool, are frequently noted as clean and well-maintained.
However, there are considerable areas for improvement. The maintenance of the pool and its surrounding areas is often criticized with reports of dirty conditions and unpleasant odors. Reviews highlight issues with the insufficient cleaning of common areas and neglect of bathroom cleanliness. Several guests have mentioned bathrooms filled with leaves or cockroaches, as well as unclean conditions throughout the hotel’s common spaces.
Despite some positive comments about clean towels and bedding, there are complaints regarding issues like dirty sheets, moldy and musty towels and toiletries being left behind by housekeeping. Inconsistencies in cleaning schedules, such as not changing towels or sheets daily, also contribute to a sense of poor hygiene in the hotel. Reports of cockroaches, bad odors and general neglect in maintenance further tarnish the overall cleanliness experience.
In summary, while the cleanliness of private rooms and certain common areas can be satisfactory, the hotel struggles with consistent maintenance and cleanliness in communal spaces, detracting from the overall guest experience.
Hotel Beach Energy 5th Av is celebrated for its extremely friendly and attentive staff. Visitors frequently praise the reception team, commending them for their helpfulness and professionalism with special mentions of employees like Jennifer, Alma and Rocio. Their attentiveness and willingness to assist guests enhance the overall experience, making everyone feel at home.
Cleanliness and service receive consistent accolades and the dining staff, particularly those serving breakfast, are noted for their quick, courteous service. The manager, identified as Alma and other team members, such as David and Emiliano, are highlighted for their exceptional hospitality and ability to go above and beyond to meet guests' needs.
However, there are occasional concerns regarding some staff members' friendliness and professionalism. Some guests reported issues with certain employees, such as being slow to respond or displaying a lack of English proficiency, which sometimes hindered effective communication. Despite these isolated incidents, the majority of feedback underscores a team that is broadly accommodating and kind.
Overall, the hotel staff at Hotel Beach Energy 5th Av significantly contribute to a positive, welcoming atmosphere, making guests feel valued and cared for throughout their stays.
At 'Hotel Beach Energy 5th Av', reviews indicate significant issues with the WiFi service. A substantial number of guests reported that WiFi access was predominantly available only in common areas and often did not reach their rooms. Many found the connection to be slow, intermittent or completely non-existent at times. Guests described the internet as very problematic with poor or weak signals making it difficult to perform tasks requiring stable internet access, such as watching TV or streaming content.
On the positive side, a few visitors mentioned that the WiFi network was excellent throughout the property and without issues, but such reviews were rare. Overall, while some guests found the WiFi service acceptable or even excellent, the majority experienced unstable and frustrating connectivity with ample room for improvement in providing reliable internet service throughout the hotel.
The pool area at Hotel Beach Energy 5th Av receives mixed feedback from guests. On the positive side, many guests describe the pool as nice, spacious and lovely with amenities such as a cozy jacuzzi and a wooded area providing shade. Some mention that the pool was well-maintained, filtered and at an ideal temperature, which contributed to an enjoyable experience. Families highlighted that their children enjoyed the pool and its proximity to the beach is also a plus.
However, multiple reviews point to issues with cleanliness and maintenance. Guests have reported the pool being dirty, murky and sometimes closed or out of service. On several occasions, the pool had not been cleaned for days, leading to unpleasant odors and an overall poor condition. Maintenance delays and inconsistent cleaning schedules were also mentioned, affecting the pool's usability. There were instances where the pool was emptied or flooded, adding to the inconvenience.
In summary, while the pool at Hotel Beach Energy 5th Av has the potential to be an excellent feature with its spacious design and cozy surroundings, the lack of consistent cleanliness and maintenance detracts from the overall experience.
Hotel Beach Energy 5th Av enjoys an enviable location, just steps away from the beach, making it a prime spot for beach enthusiasts. Guests consistently highlight the hotel's proximity to beautiful beachfronts, noting that it is only a block or two away, providing easy and quick access. The hotel is also perfectly situated near Fifth Avenue, placing visitors right in the heart of the action and close to everything including shops and Fundadores Park.
The convenience and beauty of the nearby beaches were frequently praised with mentions of a quiet and nice beach area as well as beautiful beach access. Guests appreciated the hotel’s prime access to the main beaches, describing it as the perfect spot for beach lovers.
Overall, the strategic location of Hotel Beach Energy 5th Av provides an optimal blend of vibrant city life and serene beach relaxation, making it a favored choice for those looking to experience the best of both worlds.
Hotel Beach Energy 5th Av exudes a pleasant and family-friendly atmosphere that has garnered positive remarks for being a good option for families. Guests have appreciated its suitability for family meals and the supportive kitchen staff, who ensured a welcoming environment. The hotel seems to foster a sense of safety and confidence among those traveling with children, making it an appealing choice for family stays. Although the amenities and facilities could benefit from some updating, families find the space comfortable for gatherings and relaxation. The pool area, in particular, has been a highlight for children who enjoyed their time there. Despite some feedback indicating the hotel might be more tailored toward adult-oriented stays, the majority of reviews commend it as an excellent spot for family travel, rich in opportunities for shared activities and memories.
Hotel Beach Energy 5th Av is nestled right in the heart of the bustling nightlife of Playa del Carmen, making it an ideal spot for party enthusiasts. The hotel's proximity to the vibrant 5th Avenue means guests are surrounded by a plethora of clubs, bars and restaurants, promising a lively atmosphere and endless entertainment options.
However, this central location comes with a caveat: pervasive noise. The area is renowned for its loud music and bustling activity, which continues well into the early hours, often until 3 AM. This can be a significant disturbance for those seeking a peaceful night’s rest. The constant noise from nightclubs and street parties can make it challenging to relax and sleep.
In summary, Hotel Beach Energy 5th Av offers an excellent location for those looking to immerse themselves in Playa del Carmen's famous nightlife scene. Nonetheless, potential visitors should be prepared for considerable noise emanating from the vicinity's lively entertainment spots.
Hotel Beach Energy 5th Av showcases a blend of basic amenities and services that align with its three-star status. Guests frequently note that the hotel is cleaner than average with cleanliness being a standout aspect. The value for money is another significant positive point as many reviews emphasize the excellent price and value ratio, making it an attractive choice for budget-conscious travelers.
While the hotel offers basic facilities, there are areas requiring attention. Maintenance issues are apparent and some amenities appear dated, which detracts from the overall experience. The pool and breakfast services are commendable, although there have been mentions of a discrepancy between the advertised buffet breakfast and the actual offering of a continental breakfast.
Certain reviews highlight issues such as the need for new furnishings, a lack of signal for the TV and insufficient daily replenishment of sheets, towels and toiletries. Additionally, some services like parking and room security need improvement, as advertised features such as parking were reportedly unavailable and there was no key to lock rooms from the inside.
In summary, Hotel Beach Energy 5th Av delivers a decent level of service and cleanliness, consistent with its three-star rating. It is a cost-effective option, particularly suited for those seeking a modest and budget-friendly accommodation. However, potential guests should manage their expectations regarding certain amenities and prepare for a very basic hotel experience.
Hotel Beach Energy 5th Av, while praised for its excellent quality relative to price and accommodating environment, falls short for business travelers. Although the location is favorable for business purposes, the hotel lacks essential business facilities and setup. Guests have highlighted the absence of a fridge and TV, essential amenities for many. The Wi-Fi service, crucial for business, is reported as unreliable and problematic, making it challenging to work efficiently. Moreover, the available business facilities are minimal and the overall service has been critiqued as unprofessional with reported issues concerning rude management and inefficient desk services. Despite being able to work during the stay, the hotel's business-related shortcomings make it less ideal for those on business trips.
Hotel Beach Energy 5th Av has received mixed feedback regarding its accessibility for guests with disabilities. While several reviews highlight the hotel's excellent support and approachable staff, which can make a significant difference for guests in need, many found the hotel lacking in essential accessibility features. The location received positive comments for being super accessible and conveniently close to both day and night activities, making it easy to get around for guests who do not rely heavily on accessible amenities.
However, the hotel's facilities themselves have been criticized for their lack of disabled-friendly features. Specific issues raised include the absence of special amenities for disabled guests, difficult entrance access and a steeply sloped accessible ramp. There's also mention of maintenance issues such as malfunctioning toilets and broken bathroom handles, which could pose additional challenges.
Despite the comfortable stay some guests experienced, it is clear that improvements are necessary in terms of providing more comprehensive accessible arrangements and better maintenance of the common areas to better cater to all guests.
The outdoor pool at Hotel Beach Energy 5th Av has garnered mixed feedback from guests. Many highlight the appealing aspects such as the pool being spacious, lovely and cozy with a nice setup and surrounded by a pleasant wooded area. Guests also appreciate the overall clean and clear condition of the pool and its neat outdoor area. However, certain guests observed issues with cleanliness and maintenance, mentioning that the pool sometimes appeared dirty with leaves and cloudy water. Additionally, some found the pool to be quite small and crowded with not enough shade. Despite these drawbacks, the pool area remains a cherished spot for relaxation amidst the scenic surroundings of the hotel.
Hotel Beach Energy 5th Av boasts a great location that many guests seem to love. However, several reviews highlight that this may not be the ideal destination for honeymooners. While the hotel's geographical positioning receives praise, numerous guests who planned or booked honeymoons have reported disappointing experiences. Honeymoon bookings frequently did not meet expectations with descriptions ranging from disrupted plans to the worst planned honeymoons. For couples seeking a romantic getaway, it may be advisable to consider other options.
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Location
Breakfast
However, there are significant criticisms as well. Many guests found the breakfast to be extremely basic, often consisting only of toast, coffee and occasionally eggs. There have been complaints about the lack of variety and repetition of the same items daily. Some reviews mention subpar quality, insufficient portions and slow service. Additionally, several guests pointed out that breakfast is served in a different hotel, adding to the inconvenience.
Overall, while some guests appreciated the breakfast for what it is, many felt it could be greatly improved in both variety and quality.
Dinner
However, there are several concerns regarding the overall dining experience, especially related to breakfast and the service provided at the restaurant. Some guests were disappointed with the included breakfast, which only consisted of toast with butter and jam. Additional items such as eggs come at an extra charge, leading to dissatisfaction for some. While the dining staff received some praise for their friendliness and attentiveness, other reviews noted unfriendly service, long waits and instances of being ignored.
The chaotic and disorganized breakfast setup, along with poor service and bad attitudes from some staff members, further contributed to the negative aspect of the dining experience. Noise at night and extra charges for specific room amenities also detracted from a fully satisfying stay for some guests.
Overall, while the food itself is well-regarded, the hotel could benefit from improving service consistency and expanding dining options beyond breakfast to enhance the overall guest experience.
Rooms
Room sizes varied with some being spacious and others quite small. Basic amenities like towels, internet access and daily cleaning services were sometimes inconsistent and some rooms could benefit from features such as refrigerators and bedside tables. There were concerns about noise from nearby clubs affecting the quality of sleep.
Despite these issues, the spacious suites, well-maintained common areas and the beautiful courtyard with a pool received positive feedback. While the hotel’s central location is convenient, it can also contribute to the noise levels. Overall, the hotel offers a mix of well-maintained rooms and those in need of updating, making it a potentially suitable choice for travelers seeking straightforward accommodations in a bustling area.
Beds
Cleanliness
However, there are considerable areas for improvement. The maintenance of the pool and its surrounding areas is often criticized with reports of dirty conditions and unpleasant odors. Reviews highlight issues with the insufficient cleaning of common areas and neglect of bathroom cleanliness. Several guests have mentioned bathrooms filled with leaves or cockroaches, as well as unclean conditions throughout the hotel’s common spaces.
Despite some positive comments about clean towels and bedding, there are complaints regarding issues like dirty sheets, moldy and musty towels and toiletries being left behind by housekeeping. Inconsistencies in cleaning schedules, such as not changing towels or sheets daily, also contribute to a sense of poor hygiene in the hotel. Reports of cockroaches, bad odors and general neglect in maintenance further tarnish the overall cleanliness experience.
In summary, while the cleanliness of private rooms and certain common areas can be satisfactory, the hotel struggles with consistent maintenance and cleanliness in communal spaces, detracting from the overall guest experience.
Staff
Cleanliness and service receive consistent accolades and the dining staff, particularly those serving breakfast, are noted for their quick, courteous service. The manager, identified as Alma and other team members, such as David and Emiliano, are highlighted for their exceptional hospitality and ability to go above and beyond to meet guests' needs.
However, there are occasional concerns regarding some staff members' friendliness and professionalism. Some guests reported issues with certain employees, such as being slow to respond or displaying a lack of English proficiency, which sometimes hindered effective communication. Despite these isolated incidents, the majority of feedback underscores a team that is broadly accommodating and kind.
Overall, the hotel staff at Hotel Beach Energy 5th Av significantly contribute to a positive, welcoming atmosphere, making guests feel valued and cared for throughout their stays.
Wi-Fi
On the positive side, a few visitors mentioned that the WiFi network was excellent throughout the property and without issues, but such reviews were rare. Overall, while some guests found the WiFi service acceptable or even excellent, the majority experienced unstable and frustrating connectivity with ample room for improvement in providing reliable internet service throughout the hotel.
Pool
However, multiple reviews point to issues with cleanliness and maintenance. Guests have reported the pool being dirty, murky and sometimes closed or out of service. On several occasions, the pool had not been cleaned for days, leading to unpleasant odors and an overall poor condition. Maintenance delays and inconsistent cleaning schedules were also mentioned, affecting the pool's usability. There were instances where the pool was emptied or flooded, adding to the inconvenience.
In summary, while the pool at Hotel Beach Energy 5th Av has the potential to be an excellent feature with its spacious design and cozy surroundings, the lack of consistent cleanliness and maintenance detracts from the overall experience.
Beach
The convenience and beauty of the nearby beaches were frequently praised with mentions of a quiet and nice beach area as well as beautiful beach access. Guests appreciated the hotel’s prime access to the main beaches, describing it as the perfect spot for beach lovers.
Overall, the strategic location of Hotel Beach Energy 5th Av provides an optimal blend of vibrant city life and serene beach relaxation, making it a favored choice for those looking to experience the best of both worlds.
Family
Nightlife
However, this central location comes with a caveat: pervasive noise. The area is renowned for its loud music and bustling activity, which continues well into the early hours, often until 3 AM. This can be a significant disturbance for those seeking a peaceful night’s rest. The constant noise from nightclubs and street parties can make it challenging to relax and sleep.
In summary, Hotel Beach Energy 5th Av offers an excellent location for those looking to immerse themselves in Playa del Carmen's famous nightlife scene. Nonetheless, potential visitors should be prepared for considerable noise emanating from the vicinity's lively entertainment spots.
3 Star
While the hotel offers basic facilities, there are areas requiring attention. Maintenance issues are apparent and some amenities appear dated, which detracts from the overall experience. The pool and breakfast services are commendable, although there have been mentions of a discrepancy between the advertised buffet breakfast and the actual offering of a continental breakfast.
Certain reviews highlight issues such as the need for new furnishings, a lack of signal for the TV and insufficient daily replenishment of sheets, towels and toiletries. Additionally, some services like parking and room security need improvement, as advertised features such as parking were reportedly unavailable and there was no key to lock rooms from the inside.
In summary, Hotel Beach Energy 5th Av delivers a decent level of service and cleanliness, consistent with its three-star rating. It is a cost-effective option, particularly suited for those seeking a modest and budget-friendly accommodation. However, potential guests should manage their expectations regarding certain amenities and prepare for a very basic hotel experience.
Business
Accessible
However, the hotel's facilities themselves have been criticized for their lack of disabled-friendly features. Specific issues raised include the absence of special amenities for disabled guests, difficult entrance access and a steeply sloped accessible ramp. There's also mention of maintenance issues such as malfunctioning toilets and broken bathroom handles, which could pose additional challenges.
Despite the comfortable stay some guests experienced, it is clear that improvements are necessary in terms of providing more comprehensive accessible arrangements and better maintenance of the common areas to better cater to all guests.
Outdoor Pool
Honeymoon
Yes, Hotel Beach Energy 5th Av has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Beach Energy 5th Av.
No, Hotel Beach Energy 5th Av doesn't allow dogs.
No, parking facilities aren't available at Hotel Beach Energy 5th Av.
No, Hotel Beach Energy 5th Av doesn't have a gym.
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