Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsUnic Design Hotel & Restaurant- 5th Avenue enjoys a prime location in the heart of Playa del Carmen, making it an excellent choice for guests looking to immerse themselves in the local scene. Positioned right on the bustling Fifth Avenue, the hotel offers convenient access to shops, restaurants, nightlife and is only a short walk from the beach. Despite the lively surroundings, the hotel remains quiet at night, adding to the overall comfort.
The breakfast experience at the hotel receives mixed feedback with many guests praising the delicious food and friendly service at the Italian restaurant downstairs. Compliments are given for the tasty, healthy continental buffet, though some guests wish for more variety and substantial options. Dinner fares better with high marks for the excellent Italian cuisine served in a beautifully decorated restaurant that offers regular discounts, enhancing the overall dining experience.
Room experiences vary with many guests enjoying spacious, comfortable and clean accommodations equipped with amenities like minibars and air conditioning. However, inconsistencies in room size and condition are noted, along with noise from nearby entertainment venues and issues like musty smells and faulty air conditioning.
Cleanliness is a strong point with guests frequently commending the immaculate rooms and well-maintained facilities. The diligent cleaning staff ensures that everything remains tidy and orderly, contributing to a hygienic environment.
The staff at Unic Design Hotel is widely praised for their friendliness, attentiveness and excellent service with particular mention of a few standout employees. While a few inconsistencies exist, the majority of interactions with the staff leave a positive impression, bolstering the hotel’s reputation for superior guest service.
WiFi access presents some challenges, particularly in the rooms, where the connection can be unstable. The lobby offers a more reliable internet experience, which is something guests needing stable WiFi should consider.
Beach access is another highlight with the popular Mamitas Beach just a few minutes' walk away, making it easy for guests to enjoy Playa del Carmen’s vibrant beach life. However, the hotel's central location near bars and clubs results in notable noise levels, which may impact sleep quality for some guests, despite its appeal for nightlife enthusiasts.
The beds generally receive positive remarks for their comfort and size, though a few guests find them too stiff or noisy. The hotel’s affordability and value for money are appreciated by guests, especially budget-conscious travelers, but some elements like the lack of an elevator and the quality of the breakfast buffet fall short of a true four-star experience.
With a distinctive boutique-style ambiance, the hotel is well-suited for romantic getaways and weekend stays. The charming decor and intimate environment enhance its appeal, though the compact nature of the premises and noise level may require consideration for light sleepers. Overall, Unic Design Hotel – 5th Avenue offers a convenient, attractive option for travelers looking to experience the best of Playa del Carmen. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
This adults-only hotel features a unique design and a central location on 5th Avenue, offering a stylish and personalized boutique experience. Its modern amenities and proximity to attractions make it a great choice.
Hotel near Nightlife Spots
Located on 5th Avenue, this hotel provides easy access to the city's main attractions and nightlife. Its central location is perfect for exploring the area's entertainment options.
4-Star Hotel
This adults-only hotel features a unique design and a prime location on 5th Avenue. It offers stylish accommodations and a vibrant atmosphere. The hotel's rooftop pool and bar provide excellent views and a social setting.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Cheap Hotel
Room Types
Vintage RoomThis double room features a double size bed, cable TV, and air conditioning.
Premium Double SuiteThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Luxury Junior SuiteThis double room with King size bed and some of them has a balcony. Room features air conditioning, cable TV and minibar.
Master SuiteThis luxury suite has a hot tub, tiled decoration.
Guest Reviews
8.0
Very Good
Location
Located in the vibrant heart of Playa del Carmen, Unic Design Hotel boasts a truly enviable position right on the bustling Fifth Avenue. This prime location offers guests easy access to the area's main attractions, including shops, restaurants and nightlife, making it an ideal choice for those looking to immerse themselves in the local scene. The beach is just a short walk away, providing a convenient getaway for sunbathing and water activities. With everything from the ferry terminal to popular clubs like Señor Frog's close by, the hotel ensures that all essential services and entertainment are within reach. Despite being situated in a lively area, the hotel manages to maintain a quiet atmosphere at night, adding to the overall comfort. Additionally, the strategic placement in the center of Playa del Carmen allows for effortless exploration, whether on foot or by public transport. The unbeatable location, coupled with the hotel’s cleanliness and friendly staff, makes it a fantastic base for any traveler wanting to experience the best of Playa del Carmen.
Breakfast
The breakfast experience at Unic Design Hotel on 5th Avenue evokes mixed sentiments from guests, yet several aspects shine through positively. Many appreciated the breakfast served at the Italian restaurant downstairs, praising its delicious and nicely done fare, often describing it as very good and tasty. The complimentary breakfast was a pleasant surprise for some, offering a rich, continental buffet that was super delicious and balanced with a very healthy spread.
The atmosphere of the restaurant where breakfast is served adds to the charm; its incredible night ambiance left a positive impression. Guests commended the friendly service from the restaurant staff, highlighting their pleasant interactions that enhanced the dining experience.
However, the limited variety and repetitive nature of the breakfast drew criticism with some finding the offerings too basic and lacking protein. The recurring menu mainly consisted of fruit, toast, butter, jam, yogurt and coffee, which left some guests wanting more substantial options. Despite being simple and sometimes small, the taste and quality were often good enough to meet expectations.
Overall, while improvements and more variety could elevate the breakfast experience, many guests still found it satisfactory and enjoyed the complimentary offering as part of their stay at the hotel.
Dinner
Unic Design Hotel & Restaurant- 5th Avenue has garnered praise for its dining experience, specifically highlighting the restaurant on the ground floor. Guests frequently describe the food as excellent and delicious with particular commendation for the Italian cuisine offered during lunch and dinner times. The restaurant not only serves tasty meals but is also noted for its aesthetic appeal, being characterized as beautiful and the crown jewel of the building.
A significant perk for diners at this hotel is the consistent availability of discounts for meals. Many reviews mention various discount percentages, making dining more affordable and appealing for guests. This generous discount policy enhances the overall dining experience, encouraging more guests to enjoy meals at the onsite restaurant.
Although some reviews mention noise emanating from the restaurant, the overall sentiment remains largely positive. Between the high-quality food and the attractive setting, the restaurant successfully contributes to the charm and appeal of staying at Unic Design Hotel.
Rooms
Unic Design Hotel on 5th Avenue offers a mixed experience when it comes to room accommodations. Many guests appreciated the spacious and comfortable nature of certain rooms, describing them as clean, well-decorated and equipped with amenities like minibars and air conditioning. Rooms with whirlpool baths and large, comfortable beds were particularly highlighted as standout features.
However, there were notable inconsistencies across different rooms. Some guests reported their rooms being smaller than expected with several reviews pointing out that the promotional photos did not accurately reflect the actual size and condition of the rooms. Issues with room maintenance such as musty smells, water leaks, faulty air conditioning and missing shower doors were frequently mentioned.
Noise was a common complaint, especially for rooms facing the interior or near the nearby restaurant. The lack of blackout curtains and soundproofing also detracted from the overall comfort, making some stays less enjoyable.
In summary, while the Unic Design Hotel offers comfortable and spacious rooms for some, potential guests should be aware of the variability in room size and condition, as well as the noise levels, before booking.
Beds
The beds at Unic Design Hotel & Restaurant- 5th Avenue have garnered generally positive feedback from guests, many of whom highlight the comfort and size of the beds as notable features. Words like "comfy," "large," "super comfortable," and "very comfortable" appear repeatedly, suggesting that most visitors find the beds conducive to a good night's rest. The hotel’s beds are described as being both spacious and plush, enhancing the overall sleeping experience.
However, not all guests share the same sentiment. There are mentions of the beds being hard or stiff with a few reviews pointing to occasional issues like an uncomfortable plastic mattress sound and pillows that can be too firm, leading to neck pain. Despite these few complaints, the general consensus leans towards satisfaction with the beds often cited as a positive aspect of their stay.
Cleanliness
Unic Design Hotel & Restaurant- 5th Avenue consistently impresses guests with its meticulous cleanliness. Reviewers frequently praise the hotel for its immaculate rooms, clean bathrooms and well-maintained facilities. Many guests emphasize the daily room service and the consistently clean towels. The rooms are described as comfortable, cozy and always spotless, while the overall cleanliness of the property receives high marks. Guests find the environment hygienic and appreciate the keen attention to cleanliness standards.
The friendly and diligent cleaning staff have earned positive feedback for ensuring that everything remains orderly and tidy. Several reviews highlight the excellent cleanliness throughout the hotel with everything from bed linens to common areas being described as very clean. Some guests even note the pleasant aromas in the rooms, contributing to an overall sense of cleanliness and comfort.
However, a few reviews mention occasional issues like moisture odors, cockroaches or mold in the bathrooms. Despite these isolated incidents, the majority of feedback underscores a high standard of cleanliness, making the hotel a favorable choice for travelers seeking a clean and comfortable stay.
Staff
At 'Unic Design Hotel & Restaurant- 5th Avenue', the staff garners mostly positive reviews from guests. The team at the reception consistently receives high praise for being super friendly, attentive and helpful. Specific staff members, such as Hugo, Jorge, Johana and Saul, are often mentioned for their excellent service and willingness to assist with a smile. The overall hospitality is well-regarded with guests noting the welcoming, courteous and professional nature of all employees, including the housekeeping team.
Many guests highlight the personalized attention they received, often describing the staff as extremely kind, patient and efficient. There are instances of staff going above and beyond, such as allowing early-arriving guests to store their luggage and swiftly resolving any issues that arose. The front desk and reception personnel are particularly noted for their politeness and readiness to answer questions and accommodate requests.
However, a few reviews point out inconsistencies, mentioning instances of unfriendliness and lack of attentiveness from some staff members. In some cases, the multilingual capabilities of the staff were lacking, posing minor inconveniences for international guests. Despite these occasional drawbacks, the majority of interactions with staff seem to leave a lasting positive impression on visitors, contributing to the hotel's reputation for excellent guest service.
Wi-Fi
The WiFi experience at Unic Design Hotel & Restaurant- 5th Avenue appears to vary significantly among guests. While many have positive comments about the WiFi service, noting that the internet connection worked well and provided good service, others have not had the same experience. There's a consistent theme of WiFi instability, particularly in the rooms with some guests needing to go to the lobby to get a stable connection. The upper floors of the hotel seem to experience the most significant issues with WiFi connectivity, marked by frequent drops and a generally poor signal. Although some guests mentioned that all floors had WiFi access, the quality and stability of the connection seem inconsistent, especially in the rooms. Thus, while the lobby might offer a more reliable internet experience, those requiring stable WiFi for their stay might need to manage their expectations accordingly.
Beach
Unic Design Hotel on 5th Avenue enjoys a prime location for beach enthusiasts. Just a few minutes' walk from the shoreline, this hotel is notably close to the popular Mamitas Beach, making beach access highly convenient for guests. The short stroll to the sandy shores is consistently mentioned, highlighting the hotel's proximity to not just the beach, but also to supermarkets and an array of restaurants. The easy beach access and its placement just a few blocks away from Mamitas enhances the overall appeal. This hotel allows guests to enjoy the best of Playa del Carmen's vibrant beach life with minimal effort.
Nightlife
Located in the heart of Playa del Carmen’s vibrant party zone, Unic Design Hotel & Restaurant- 5th Avenue is an excellent choice for those looking to enjoy the bustling nightlife. The hotel sits right next to lively bars and restaurants, many of which feature live music and entertainment stretching into the early hours. This prime location on the main street means guests are surrounded by a plethora of nightlife options, making it easy to immerse themselves in the local party scene.
However, the central location comes with significant noise, which can be quite loud and persist until late at night, often until 3:00 AM. Guests have noted the constant noise from nearby bars, clubs and street shows, which can be disturbing and impact sleep quality, particularly as the hotel is not well soundproofed. The lively atmosphere may not be ideal for those seeking peace and quiet, but for nightlife enthusiasts, the proximity to popular spots like Senor Frogs and the vibrant ambiance of 5th Avenue offers an unparalleled experience.
Overall, while the noise levels might be challenging for some, the hotel’s central location and the dynamic nightlife scene make it a top pick for party-goers in Playa del Carmen.
4 Star
Unic Design Hotel & Restaurant- 5th Avenue offers a mixed experience for travelers. Many guests appreciated the excellent value for money, noting particularly the low cost for accommodation. The hotel's location garnered positive remarks, adding value to its overall offering. Some reviews highlighted that discounts at the spa were a nice perk. However, several reviews criticized the quality of facilities and services with specific mentions of the lack of an elevator, awkward big key instead of a card and poor breakfast. The general consensus among these reviews was that the hotel does not live up to its advertised four-star rating with some describing the overall impression of the hotel as laughable and the four-star label as a joke. Nonetheless, the affordable pricing and good location make it an appealing option for budget-conscious travelers.
Boutique-Style
Unic Design Hotel on 5th Avenue is praised for its distinctive boutique-style ambiance, making it an ideal choice for romantic getaways. Guests appreciate the charming and picturesque atmosphere, highlighted by galleries adorned with hanging plants and intricate design touches. The hotel's unique and beautiful decor consistently impresses visitors.
The hotel is described as small and compact, ensuring that guests do not need to navigate long distances within the premises. This compact nature enhances its boutique charm, though some reviews suggest it has an austere feel. It's particularly favored for weekend stays, offering a lovely, serene environment.
Located close to various attractions, the hotel provides easy access to everything in the area. Visitors often highlight the convenience of the nearby Italian restaurant, which offers discounts to hotel guests. However, some suggest verifying the noise level to ensure a peaceful stay.
Overall, Unic Design Hotel's blend of a convenient location, unique decor and boutique charm makes it a delightful choice for those seeking a quaint and picturesque accommodation.
No, Unic Design Hotel & Restaurant- 5th Avenue doesn't have any pool.
No, a spa isn't available at Unic Design Hotel & Restaurant- 5th Avenue.
No, Unic Design Hotel & Restaurant- 5th Avenue doesn't allow dogs.
No, parking facilities aren't available at Unic Design Hotel & Restaurant- 5th Avenue.
No, Unic Design Hotel & Restaurant- 5th Avenue doesn't have a gym.