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Summary of reviewsHotel Tolero enjoys a prime location, praised for its central position in town and proximity to dining, shopping, and entertainment options. The scenic waterfront and harbor views, along with easy access to the marina and beach, provide guests with a picturesque setting despite Ploce's industrial character. Free parking further enhances its practicality, making it an excellent choice for travelers seeking convenience and tranquility.
The breakfast at Hotel Tolero provides a satisfying start to the day for most guests with a varied buffet selection and friendly service. Despite minor areas for improvement in diversity and temperature control, the breakfast generally meets visitors' expectations with its quality offerings, ensuring a pleasant dining experience.
Rooms at the hotel are spacious and beautifully appointed, admired for their cleanliness and modern renovations. Guests appreciate the comfortable beds and quiet atmosphere, ideal for restful stays. While some mention the absence of refrigerators and inaccurate sea view descriptions, the overall luxurious feel and comfort compensate for these minor inconveniences.
Hotel Tolero is distinguished by its exceptional cleanliness, with guests frequently praising the immaculate condition of rooms and common areas. The superb hygiene standards contribute greatly to a pleasant atmosphere, enhancing guests' satisfaction during their stay.
The staff at Hotel Tolero are noted for their friendly and helpful nature, consistently ready to assist guests. Receptionists and team members leave a lasting positive impression with their warm and accommodating service, adding to the welcoming environment, despite slight variability in customer service skills.
In summary, Hotel Tolero offers an excellent location, satisfying breakfast, comfortable and clean rooms, and friendly staff, making it a favorable choice for travelers seeking a relaxing and convenient stay. Show more
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Categories
Dog Friendly Hotel
This hotel has accommodations with a shared lounge, private parking, a terrace, and a bar. It offers a good location, close to a cafe and restaurant, and a nice inclusive buffet breakfast. The hotel is also pet-friendly.
Hotel with Parking
Hotel Tolero is the only hotel in Ploče and offers free public parking nearby without reservation. It is surrounded by a beautiful promenade by the sea.
3-Star Hotel
This hotel is conveniently located near cafes and restaurants. It offers a shared lounge, a terrace, and a bar, enhancing the overall guest experience. It also provides private parking.
Family Friendly Hotel
Small Hotel
Room Types
Standard Twin RoomThis twin room provides air conditioning, a flat-screen TV and a patio. The unit offers 1 bed.
Standard Twin Room with Sea ViewThis twin room provides air conditioning, a flat-screen TV and sea views. The unit offers 1 bed.
Apartment with Sea ViewThe hot tub is the standout feature of this apartment. This apartment features air conditioning, a flat-screen TV and sea views. The unit has 3 beds.
Guest Reviews
Location
Hotel Tolero enjoys a prime location that has garnered high praise from its guests. Positioned centrally in the town, it provides easy access to a variety of dining, shopping, and entertainment options. The hotel's placement along the waterfront and harbor is particularly favored, allowing guests to enjoy scenic views and proximity to the sea. Its closeness to the marina and beach adds to the appeal, offering opportunities for leisurely strolls by the water. Despite its central location, the setting in the tranquil and picturesque Neretva valley ensures a peaceful retreat. Furthermore, the convenience of free parking right by the hotel makes it a practical choice for travelers. While Ploce itself may be more industrial in character and lacks major attractions, guests consistently commend the excellent and strategic location of Hotel Tolero.
Breakfast
At Hotel Tolero, the breakfast experience brings a pleasing start to the day for many guests, with frequent praise highlighting a good and sufficient offering. Diners can enjoy a varied selection that typically features an array of fruits, eggs, sausages, cereals, and yogurt, served as a buffet and timely delivered. The majority of reviews commend the breakfast's quality, often describing it as very good or even amazing, accompanied by friendly service from the staff.
However, some guests have expressed the desire for a more diverse selection and a few mentioned specific shortcomings such as a lack of vegan options and a breakfast theme not aligning with traditional continental styles. A minority of visitors felt that the breakfast didn’t meet their expectations in terms of temperature or quality, sometimes comparing it unfavorably to offerings in hostels.
Overall, while there are areas for potential improvement, particularly in diversity and temperature control, Hotel Tolero generally provides a satisfying breakfast experience that meets the needs of most visitors.
Rooms
Hotel Tolero has garnered praise for its spacious and beautifully appointed rooms, many of which feature impressive views and comfortable beds. Guests frequently comment on the cleanliness and tidiness of the accommodations, appreciating the fresh bedding and modern renovations that enhance their stay. The rooms are well equipped with air conditioning and televisions, ensuring a comfortable experience free from noise disturbances, ideal for overnight stays during transit.
While many guests note the absence of a refrigerator in the rooms, the overall quality makes up for this minor inconvenience. Some felt that the advertised "sea view" was not entirely accurate, with a limited view of a small port instead. However, the calm and cozy atmosphere of the room itself, alongside good breakfast offerings, compensates for this slight discrepancy.
Though described as lacking excitement by a few, the luxury aspects of the rooms combined with their spaciousness create a pleasant environment for guests looking for comfort during their travels.
Cleanliness
Hotel Tolero stands out for its consistently high standards of cleanliness, with numerous guest reviews praising the immaculate condition of the rooms. Visitors commend both the bedding and towels for being exceptionally clean, contributing to a hygienic and pleasant stay. The overall cleanliness of the hotel is noted as being superb, with phrases like "super clean" and "cleanliness 10+" reflecting guest satisfaction. While there are minor mentions of floors needing more attention, the prevailing sentiment describes the hotel environment as tidy and well-kept. Guests appreciate the cleanliness of both the rooms and the hotel's infrastructure, frequently highlighting the overall neatness and appealing atmosphere throughout their stay.
Staff
Hotel Tolero has garnered considerable praise for its overwhelmingly friendly and helpful staff. Guests consistently highlight the team's readiness to assist at any time, emphasizing the warm and accommodating nature of their service. Receptionists and other staff members are often commended for their lovely demeanor, contributing significantly to the positive impressions left by visitors. While the general sentiment paints a picture of exceptional friendliness and helpfulness, there is a hint of variability in customer service skills, suggesting room for improvement in consistency. Nonetheless, the overall experience is marked by a welcoming atmosphere, thanks to the staff's kindness and willingness to assist.
No, Hotel Tolero doesn't have any pool.
No, a spa isn't available at Hotel Tolero.
Yes, Hotel Tolero welcomes dogs.
Yes, parking facilities are available at Hotel Tolero.