Family
The Hampton Inn & Suites in Pocatello offers a comfortable stay with amenities such as an indoor pool and complimentary breakfast. Its location near local attractions makes it a convenient choice for families.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:Connecting rooms (with intermediate door)
Please suggest which room type a family with one child should choose and where the child will sleep:King studio- pull out couch
Please suggest which room type a family with two children should choose and where the children will sleep:Double queen- extra bed
Please suggest which room type a family with three children should choose and where the children will sleep:Double queen- extra bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:Any of our rooms- pack and play available at no cost.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:Double queen- pack and play available at no cost
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost:Any room- pack and play available at no additional cost.
Baby cot details: Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?No
Additional amenities for children:Children television networks
Swimming pool suitable for children
Is there anything that you would like to highlight, add or clarify?Complimentary hot breakfast that provides something for all ages.
Gym
Features a fitness center with cardio equipment and weights. The hotel also offers an indoor pool and hot tub.
Size of the gym:49 m2 (529 ft2)
Gym equipment:Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Peloton bike
Cost for using the gym:Free for guests
Gym opening hours:24 hours
Do you organise fitness classes?No
Is personal training offered?No
Accessible
To whom is your hotel/accommodation accessible?People who use a wheelchair
People who are deaf
People who are blind
People with autism
People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?No
Do you ensure contactless check-in/check-out?Yes, by using an app
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?No
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?No
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?No
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Protocols & CertificationsDo you follow any of these protocols or have you obtained any of these certifications?Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?No
Do your staff practice social distancing guidelines?No
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?No
Has the hotel closed during the pandemic?No
