Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsPresidente Hotel, situated in the heart of Poços de Caldas, enjoys a prime location that consistently wins high praise from guests. Positioned near major tourist attractions, parks, shops, cable cars and thermal baths, the hotel’s central location facing the city's main square makes sightseeing convenient and enhances the travel experience. This strategic position, combined with well-maintained facilities and great service, is a key feature that guests appreciate.
The breakfast at Presidente Hotel stands out for its variety and quality. Guests frequently commend the complete and delicious breakfast experience, which includes a broad range of items such as fruits, breads, juices and sweets, catering to different dietary needs including gluten-free and lactose-free options. The breakfast service is noted for its cleanliness organization and the polite and attentive staff. Despite occasional delays in food replenishment, the breakfast experience significantly contributes to the positive reviews.
Rooms at Presidente Hotel are lauded for their comfort and cleanliness. Guests describe the rooms as spacious, well-organized and impeccably clean with comfortable beds and modern amenities like hot tubs. Though some find the decor somewhat outdated, the homely comfort overrides these concerns. Bathrooms are particularly praised for their cleanliness and functional showers, while the excellent views from the rooms enhance the appeal. Noise from busy streets and occasional mentions of outdated furnishings are minor drawbacks, but the overall positivity around clean, comfortable rooms holds strong.
Cleanliness is a hallmark of Presidente Hotel with guests frequently highlighting the exceptional standards maintained throughout the property. Rooms are consistently noted as clean and fragrant, contributing to a cozy environment. The hotel's commitment to hygiene with constant and impeccable cleaning, fresh bed linens and sanitized spaces, offers a well-maintained and inviting atmosphere.
The staff at Presidente Hotel receive exceptional praise for their service. Silvia and Simone, along with the rest of the reception team, are particularly noted for their friendliness, helpfulness and attentiveness. The staff are described as super attentive, patient and genuinely concerned about guests' well-being, ensuring that all visitors feel well-cared for throughout their stay. This high level of hospitality is a significant factor in the hotel’s positive reviews.
For families, Presidente Hotel provides a welcoming environment with amenities like the pool being a highlight for young children. The family-friendly atmosphere ensures a comfortable and enjoyable stay for all ages, making it a recommended choice for family weekends and vacations.
Guests also speak positively about the beds at Presidente Hotel, often highlighting their comfort and cleanliness. Despite a few mixed reviews on mattress firmness and occasional issues with bed configurations, the overall sentiment points to restful, clean and comfortable bedding.
In summary, Presidente Hotel excels in providing guests with a positive experience through its prime location, excellent breakfast, clean and comfortable rooms, high standards of hygiene, attentive and friendly staff and family-friendly amenities. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Provides a comfortable stay with essential amenities. Its location offers easy access to the city center and local attractions.
Hotel near Nightlife Spots
Located in Poços de Caldas, this hotel is situated near the city center, providing easy access to nightlife. It's a great place to explore local bars and clubs.
Business Hotel
This hotel offers standard amenities and is centrally located, making it a practical choice for business travelers.
Room Types
Standard Double or Twin RoomThis room features a TV, minibar and private bathroom with a hot shower.
Standard Triple RoomThis room features a TV, minibar and private bathroom with a hot shower.
Standard Quadruple RoomThis room features a TV, minibar and private bathroom with a hot shower.
Superior Double Room with Spa BathThis larger room boasts a spa bath and fireplace, LCD TV and a hairdryer in the private bathroom. It offers mountain and garden views.
Economy Double or Twin Room with FanThis basic room features a minibar, TV and a fan.
Comfort Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as pool views.
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as an inner courtyard view. The unit offers 2 beds.
Queen Room with Spa BathThe fireplace is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a tiled floor as well as an inner courtyard view. The unit has 1 bed.
Single RoomThe single room provides a minibar, a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Double Room with Spa BathThe spa bath is the standout feature of this double room. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Presidente Hotel boasts an unbeatable location in the heart of Poços de Caldas, making it a prime choice for visitors. Guests consistently praise its proximity to major tourist attractions, parks, shops, cable cars and thermal baths. The hotel is centrally located, facing the city’s main square and offering easy access to the nearby Thermas Antônio Carlos. Its position allows for convenient sightseeing on foot with almost all attractions within walking distance. The central location not only enhances the travel experience but also provides a very nice environment for a stay. Overall, the consensus highlights the hotel’s superb, convenient and privileged location as one of its strongest features, along with clean, well-maintained facilities and great service.
Breakfast
Presidente Hotel's breakfast offerings have delighted many guests with numerous reviews highlighting a great, spectacular and complete breakfast experience. Guests have praised the variety and quality, noting an excellent spread including fruits, breads, juices and sweets. The breakfast is described as very tasty, plentiful and delicious with many options to cater to different preferences and dietary needs, including gluten-free and lactose-free items prepared by the chef.
The breakfast service has been commended for its cleanliness organization and the politeness and attentiveness of the staff. Guests appreciated the fresh items available and the wide selection provided every morning. However, a few reviews mentioned occasional delays in food replenishment and some found it simple and unremarkable.
Overall, the breakfast at Presidente Hotel stands out as a major highlight for guests, contributing significantly to their positive stay experience. Alongside the breakfast, the excellent location of the hotel and the service provided are frequently mentioned, enhancing the overall appeal of the stay.
Rooms
Presidente Hotel receives high marks from guests for its comfort and cleanliness. Many reviewers highlight the spaciousness and coziness of the rooms, often describing them as large, well-organized and impeccably clean. The comfortable beds and modern amenities like hot tubs contribute positively to the experience. While the hotel's decor is noted to be a bit outdated by some, the overall impression is one of homely comfort.
The hotel's bathrooms are described as impeccable and the showers receive good feedback for their functionality. The views from the rooms are often praised as excellent, adding to the appeal of the stay. Guests also appreciate the excellent location of the hotel, which is both central and well-connected, though some mention that rooms facing busy streets can be a bit noisy.
On the downside, some guests have pointed out that the rooms can be small and that the hotel itself feels old. Complaints about room modernization and outdated furnishings do pop up, yet these are often overshadowed by the consistent praise for cleanliness and comfort. The reception team and overall staff service earn high marks for being kind and helpful, making the stay more pleasant.
Additional amenities such as a nice pool and a relaxing sauna are also well-received, enhancing the guest experience. Despite some minor issues like occasional lapses in table cleaning at the restaurant or the lack of air conditioning in certain rooms, Presidente Hotel continues to charm its visitors with its clean, comfortable and well-located offerings.
Beds
The beds at Presidente Hotel have generally been well-received by guests with many appreciating their comfort and cleanliness. Several reviews describe the mattresses as super comfortable, noting that the beds provide a good night's sleep. The beds and pillows are often highlighted for their comfort, making a stay at the hotel pleasant. Some guests did find the mattresses to be on the firmer side, while others felt they were a bit too soft or even very hard. A few comments mentioned issues like old mattresses and narrow single beds. Additionally, some double beds are composed of two single beds with a noticeable gap in between. However, the overall sentiment points to clean, comfortable and sanitized bedding that contributes to a restful stay.
Cleanliness
Presidente Hotel receives glowing reviews for its cleanliness with guests highlighting the exceptional standards maintained throughout the property. The hotel is consistently described as very clean with particular praise for clean and fragrant rooms that contribute to a quiet and cozy environment. Visitors appreciate the excellent cleanliness and organization, often noting that cleaning is constant and impeccable.
Moreover, the attention to detail extends to fresh-smelling bed linens and sanitized environments, enhancing the overall experience. Despite a few remarks about isolated cleaning issues, the overwhelming sentiment reflects a commitment to top-notch hygiene. Combined with polite, attentive staff and a great location, Presidente Hotel stands out as a well-maintained and inviting place to stay.
Staff
At Presidente Hotel, the staff consistently receives high praise from guests for their exceptional level of service. Silvia and Simone, in particular, stand out for their hospitality, making a noticeable difference in guests' experiences. The reception team is noted for its friendliness, helpfulness and attentiveness, ensuring that guests feel well-cared for throughout their stay. Reviews frequently highlight the politeness and kindness of the staff, who are described as super attentive, patient and genuinely concerned about guests' well-being.
Guests appreciate the cordiality and excellent treatment they receive from all employees, emphasizing the wonderful welcome and outstanding service from the moment they enter the hotel. The staff's dedication and professionalism are evident with many reviews giving them top marks for their performance. Whether interacting with the reception team or other employees, guests consistently experience warm, friendly and attentive service that exceeds expectations. This high level of hospitality is a significant factor in the positive reviews for Presidente Hotel.
Family
The Presidente Hotel offers a commendable experience for families, especially those traveling with young children. One 5-year-old particularly enjoyed the pool, which seems to be a highlight for young guests. The hotel's family-friendly atmosphere and environment make it a suitable choice for those looking to spend quality time together. Guests have consistently noted that their families were treated well by the hotel staff, contributing to a positive overall experience. The establishment is highly recommended for family weekends and vacations, ensuring a comfortable and enjoyable stay for all ages.
No, Presidente Hotel doesn't have any pool.
No, a spa isn't available at Presidente Hotel.
No, Presidente Hotel doesn't allow dogs.
No, parking facilities aren't available at Presidente Hotel.