The Hotel Riu Baobab's staff receives high praise from guests, being described as extraordinary, charming and always willing to help. Many guests note the friendliness of the staff with a special mention given to specific employees for their exceptional customer service. However, some guests experienced long wait times, unfriendly service at reception and slow service at the bar. While most guests enjoyed their interactions with the staff, some suggest that staff training is necessary to better accommodate the overwhelming number of customers. Additionally, some guests noted a lack of promotion for children's activities and some had negative experiences with specific staff members. Overall, the staff at Hotel Riu Baobab is praised for their warm hospitality and customer service.