This hotel features a pool and comfortable rooms, providing a relaxing environment. Its location offers easy access to Santa Fe's attractions.
Summary of reviews related to the 'Pool' category
A mixed bag of experiences surrounds the pool area at Hotel Glorieta. Many guests have praised the pool for being large, well-maintained and pristine. Positive notes highlighted a nicely landscaped and inviting pool area with adequate seating and loungers, creating a lovely and pleasant atmosphere. The staff's friendliness and helpfulness further enhanced the enjoyable experience for many visitors.
However, there were several instances where guests encountered issues. The pool was frequently noted as not being heated and some visitors found it to be in a state of disrepair with reports of it being drained, closed or under service during their stay. The hot tub similarly received mixed feedback due to instances of it being dirty, closed or inadequately heated, described sometimes as only lukewarm.
Despite these setbacks, the pool remains a vital feature of the hotel, offering a refreshing swim and an aesthetic relaxation space for those lucky enough to find it in working order. It appears the pool area, when fully operational, serves as a highlight for many guests' stays.
The pool area at Hilton Vacation Club Villas de Santa Fe receives a blend of positive and constructive feedback from guests. Overall, many found the pool and hot tub to be delightful with some guests specifically enjoying the heated pool and outdoor heated facilities. Guests frequently mentioned that the pool and hot tubs were nice, clean, refreshing and enjoyable for both adults and children.
However, there were repeated comments regarding the need for better maintenance. Some reviewers noted that parts of the pool area, such as the protective handles on the stairs and the tiles on the walls, were in need of repair. A few guests also mentioned that the pool was not always clean and at times, it was closed for maintenance.
Despite some maintenance issues, the pool remains a favored amenity with guests appreciating its accessibility and the general atmosphere it provides for relaxation and fun. The kids especially loved using the pool, further adding to the positive family-friendly vibe of the hotel.