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Summary of reviewsHotel De La Croisee is highly regarded for its idyllic location in a charming medieval town, offering easy access to major roads and nearby attractions, making it a perfect stopover for travelers. Nestled in a quaint village, it provides a serene environment, perfect for those looking to escape city life with convenient parking options nearby.
The hotel delivers a delightful breakfast experience, praised for its variety and fresh offerings like croissants, cheese and freshly fried scrambled eggs. Guests particularly appreciate the hearty and generous selections available in a buffet-style setting. Despite occasional service inconsistencies and a few remarks on additional costs, the overall sentiment remains overwhelmingly positive.
Dinner at Hotel De La Croisee is a standout feature with guests raving about the delicious food and reasonable prices. The restaurant serves a variety of dishes with standout options like pizzas and a mix of gastropub and brasserie-style fare. Despite the simple menu, the quality and taste of the food are consistently praised, making dining a highlight of the stay.
The rooms receive significant praise for their comfort, cleanliness and tasteful decor with modern amenities like air conditioning and new bedding. While some rooms may be small or dimly lit, the general feedback highlights the well-maintained and spacious nature of the accommodations, making them suitable for short stays.
Cleanliness is a recurring theme with guests frequently describing the rooms and common areas as spotless and well-organized. This attention to detail in maintaining a tidy environment significantly enhances the overall guest experience.
The staff at Hotel De La Croisee are celebrated for their friendliness and professionalism. The team is attentive, accommodating special requests and providing high-quality service. Their welcoming nature contributes to a positive and memorable stay for guests.
The hotel offers reliable WiFi and convenient parking options, though the limited spaces can pose challenges, particularly on market days. Nonetheless, the availability of nearby and private parking facilities generally ensures a hassle-free experience.
For families, the hotel provides large family rooms and a child-friendly dining environment. Despite some minor limitations in room size and layout, the overall experience remains welcoming for families with warm hospitality being a notable feature.
Guests consistently commend the quality of the beds for their comfort, which contributes to restful nights. Although there are occasional minor critiques regarding pillow height or bed firmness, the overall feedback is strongly positive.
Despite its three-star status, Hotel De La Croisee delivers good value for money with a clean and tidy modern decor. The functional facilities and commendable restaurant experience provide a balanced blend of affordability and satisfactory service, making it a solid choice for budget-conscious travelers.
For guests with disabilities, while the staff's welcoming nature and accessible dining are positive aspects, structural challenges like numerous stairs and narrow roads can pose difficulties. This suggests that, despite some accessible features, the hotel may still have room for improvement in catering to guests with mobility issues.
Overall, Hotel De La Croisee offers a charming and comfortable retreat with excellent dining options and a friendly, professional staff, making it a delightful choice for various types of travelers. Show more
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Categories
Hotel with Parking
Located in Poncin, this hotel offers parking to its guests. This is a great option for visitors traveling by car.
Small Hotel
As a hotel, it likely offers a more personal and intimate experience, with unique charm and a cozy atmosphere.
3-Star Hotel
Located in Poncin, this hotel provides a comfortable stay with essential amenities. It is a convenient base for exploring the local area.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Room Types
Triple Room - Disability AccessThis family room has air conditioning.
Double RoomThis family room features air conditioning
Double RoomThis family room has a satellite TV and private entrance.
Superior Family RoomThis family room has a flat-screen TV.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 2 beds.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 2 beds.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 2 beds.
SuiteGuests will have a special experience as the suite features a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit has 1 bed.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit offers 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as a quiet street view. The unit has 2 beds.
Triple Room - Disability AccessThe triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Quadruple Room - Disability AccessThe quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
7.9
Good
Location
Hotel De La Croisee is beautifully nestled in a charming and picturesque medieval town, offering travelers a serene and quiet retreat. Conveniently located in the heart of the village, it provides easy access to major roads and is close to the A40 highway, making it an ideal stopover for those traveling to the Alps or exploring the nearby Lake Nantua. The hotel's central location ensures that guests can enjoy the tranquility of a quaint village atmosphere while being in close proximity to necessary amenities and attractions.
The surrounding area is characterized by its old pretty town ambiance with typical French squares and a beautifully situated environment. Visitors can explore the quiet and characteristic streets of Poncin or relax by the nearby river, which even boasts a small beach for guests to enjoy. The hotel's location in the center of the village means that everything is within a short walking distance, including the charming local restaurant integrated into the hotel, which serves as a convenient dining option for guests.
Parking is conveniently available nearby and the village itself is described as very calm and picturesque, perfect for those looking to escape the hustle and bustle of larger cities. Overall, Hotel De La Croisee offers a combination of great location, beautiful village scenery and a peaceful atmosphere, making it a delightful stop for travelers.
Breakfast
Hotel De La Croisee provides a delightful breakfast experience that most guests appreciate. The majority of reviews highlight the breakfast's variety and quality with terms like hearty, generous and delicious being frequently mentioned. Many guests found the breakfast offerings extensive, featuring croissants, baguettes, a wide selection of jams and cheese, fresh juices, coffee and tea, often provided in a buffet-style setting at the restaurant across the street.
Notable mentions include freshly fried scrambled eggs, excellent bread and pastries and fresh, high-quality produce. Despite some recounts of a basic or limited breakfast and a few remarks on the additional cost, the overall sentiment toward the breakfast is largely positive. The offerings are often described as perfect or great, setting a pleasant tone for the start of the day in this charming hotel.
It should be noted that there are a handful of concerns regarding the absence of breakfast options due to staff issues or COVID precautions, indicating occasional inconsistencies in service. Some guests who expected a more elaborate buffet similar to those in Germany found the breakfast to be relatively basic and not up to par with the price charged.
Overall, the breakfast at Hotel De La Croisee garners high praise for its variety, freshness and quality, making it a commendable amenity of the establishment.
Dinner
Nestled in a convenient location for ski travelers, Hotel De La Croisee's dining experience receives high praise from guests, making it a culinary highlight of the stay. The hotel's restaurant emerges as a consistent favorite, described as superb, impeccable and offering delicious food. Guests rave about the excellent and perfect meals, often recommending the restaurant for its very good quality and reasonable prices. While the menu might be simple with not much variety, it doesn't detract from the overall enjoyment, especially with standout dishes like fully loaded pizzas which are a hit, particularly among children.
In addition to traditional fare, guests appreciate the choice between gastropub and brasserie-style dining options. The quality of meals shines through in comments about the new menu offerings and the delightful pizzas. Although one review mentioned uninspired dishes, the overwhelming consensus highlights a heavenly dining experience worth booking in advance.
Whether enjoying a great filling meal or a more decent spread, guests frequently recommend the hotel's restaurant. The perfect dinners, delicious food and enjoyable meals are echoed in review after review, making it clear that dining at Hotel De La Croisee is a delightful part of the stay. Despite a few critiques, such as the occasional lack of variety, the restaurant's culinary excellence shines through, promising a memorable dining experience for all visitors.
Rooms
The guest reviews for Hotel De La Croisee highlight the significant positive aspects of the rooms. Many guests praised the rooms for their comfort and spaciousness with multiple mentions of recently renovated rooms that are beautifully and tastefully decorated. The rooms are described as clean, well-maintained and equipped with practical amenities. Air conditioning, modern facilities and new bedding are also appreciated features.
The hotel offers a variety of rooms, including family and studio options with larger suites receiving notable acclaim for their size and well-equipped nature. Cleanliness consistently scores high with many guests noting that the rooms are immaculate and well-cooled.
However, the reviews also point to some common negatives. Several guests mention that certain rooms are quite small, sometimes making it difficult to move around or store luggage. Some rooms are described as dimly lit, damp or humid. Specific rooms located in an older section of the hotel received critiques for being particularly small and inconvenient.
Despite these issues, the overall impression is that Hotel De La Croisee provides comfortable, clean and well-decorated rooms, making it suitable for short stays with a charming location in a quiet, characteristic village.
Beds
Hotel De La Croisee has received numerous commendations for its bed quality, frequently praised for its comfort and excellence in bedding. Guests consistently describe the beds as comfortable with terms like "very comfortable bedding" and "excellent beds" appearing frequently across reviews. Many noted that the bedding is of high quality, leading to restful and satisfying nights of sleep. Double beds seem to be a norm, contributing to an overall positive sleep experience. Although some guests found the pillows too high or thought certain beds were a bit hard, these issues were minimal compared to the overwhelming enjoyment expressed for the comfort and quality of the beds. Overall, despite a few minor critiques, the beds at Hotel De La Croisee offer a clean, comfortable and restful night's sleep.
Cleanliness
Hotel De La Croisee is frequently praised for its exceptional cleanliness. Guests often describe their rooms as spotlessly clean, immaculate and very comfortable. The whole property, including the facilities and common areas, receives remarks for being consistently tidy and well-maintained. The rooms are not only clean but also well-equipped and spacious, contributing to a pleasant stay. However, there have been a few isolated comments about cleanliness issues, such as crushed flies and general dirtiness, which highlights that while most experiences are positive, there is the occasional need for improvement. Overall, the hotel's commitment to maintaining a clean and tranquil environment is evident in the majority of guest reviews.
Staff
Hotel De La Croisee boasts a remarkable team that has earned consistent praise from guests for their friendliness and professionalism. The staff, described as friendly, attentive and always smiling, have made a positive impact through their high-quality service. The warm, English-speaking young man at the reception stands out for his remarkable hospitality, while the professional and accommodating demeanor of the entire team further elevates guests' experiences.
Guests have appreciated the spotless organization and cleanliness of the establishment, which adds to the welcoming atmosphere. The staff's attentiveness and ability to accommodate special requests, such as providing rooms outside of regular reception hours, have also been noted favorably. The welcoming, responsive and helpful nature of everyone from the manager to the receptionist has been key in creating a pleasant environment for all visitors. Despite a few minor issues, the overall experience has left guests feeling satisfied and valued with many expressing eagerness to return.
Wi-Fi
Hotel De La Croisee offers good WiFi that works perfectly, making it easy to stay connected during a stay. Guests can enjoy secure and free parking, though it is not located on the hotel grounds. There are also handy parking facilities available right in front of the hotel. While the rooms are pleasant and have good reception, some guests noted that the internet can occasionally drop off, but overall it is accessible in the rooms.
Parking
Hotel De La Croisee offers several parking options, making it convenient for guests arriving by car. The hotel is situated near the highway, providing easy access and there is parking available nearby around the square. Many guests appreciate the secure and handy parking facilities, including a private motorbike parking and the owner's closed parking lot. However, some reviews mention a lack of parking spaces directly at the hotel, especially during market days, which can complicate parking in the marketplace in front of the hotel. The large and clean parking lot nearby, as well as the private parking offered by the hotel, were highlighted as significant positives. Despite narrow roads and one-way streets around the hotel, guests generally find parking to be manageable with no major issues most days of the week.
Family
Families visiting Hotel De La Croisee will find a variety of room options, including large family rooms and recently redecorated triple rooms. The hotel staff are known for their warm welcome, making it a child-friendly environment. Guests noted that the second restaurant offers a menu tailored for children, contributing to a family-friendly dining experience.
Although the suite with a whirlpool bath was highlighted as spacious, some guests found the triple rooms not sufficiently large, which might be inconvenient when traveling with toddlers. There were also mentions of adjoining rooms available, though not uniformly positioned, sometimes requiring one room on the ground floor and another on a higher level.
However, some areas could improve, such as the cleanliness of the children's play area and the limited bedding for additional family members. A few reviews noted that the rooms might not be well-illuminated and could be cramped if not adequately arranged for families. For those needing ample space and specific family-friendly amenities, these aspects should be taken into consideration.
3 Star
Hotel De La Croisee has its fair share of positive aspects, especially considering its three-star status. The hotel offers good value for money with affordable price ranges suitable for most families. Its modern and updated decor, while somewhat predictable, provides a clean and tidy atmosphere in a typically French style. Despite some limitations in structural resilience and room materials that don't quite meet three-star standards, the accommodations remain pleasant.
The facilities are functional, equipped with everything necessary for a comfortable stay, despite lacking a microwave. The restaurant receives special mention, contributing notably to the hotel's rating. While some guests feel the hotel doesn't entirely match three-star expectations, many agree that it performs better than several other establishments in the same category. Overall, Hotel De La Croisee offers a balanced blend of affordability and satisfactory service, making it a commendable choice for budget-conscious travelers.
Accessible
Hotel De La Croisee presents diverse experiences for guests with disabilities. While the accessibility features may initially seem promising, certain factors pose significant challenges. The presence of numerous stairs throughout the hotel makes it difficult for guests with mobility issues and older travelers to navigate comfortably, creating impracticality especially for those carrying luggage or traveling with children. The narrow roads leading to the hotel further complicate access, making it problematic to locate, particularly for visually impaired guests.
Parking presents another issue with limited spaces and restrictive systems, although some guests found it easily reachable. The accommodation standards within the rooms themselves appear positive with furniture arranged suitably for ease of access and the rooms kept clean. However, some rooms are poorly illuminated and face alleyways with limited natural light, which could impact the overall comfort and experience.
Despite these challenges, the hotel staff is noted for being friendly and welcoming and the on-site restaurant is accessible, providing a positive dining experience. Overall, while there are certain accessible adaptations in place, the combination of structural hurdles and logistical challenges suggests that Hotel De La Croisee may not be the most convenient option for guests with disabilities or those requiring smoother access.
No, Hotel De La Croisée doesn't have any pool.
No, a spa isn't available at Hotel De La Croisée.
No, Hotel De La Croisée doesn't allow dogs.
Yes, parking facilities are available at Hotel De La Croisée.