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Villa Alto Boutique Hotel

Ponta do Sol , Quinta Alto Sao Joao, Lombo De São João (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsVilla Alto Boutique Hotel is a serene escape perched atop a mountain offering breathtaking views of the sea and surrounding hills, making it a favorite retreat for relaxation and tranquility away from urban chaos. The location is praised for its stunning vistas and picturesque setting, although it requires navigating winding roads. It's an excellent base for exploring the island, situated conveniently close to Ponta do Sol beach. Guests appreciate the warm and welcoming ambiance, coupled with comfortable lodgings and charming interiors.

Breakfast at the hotel is a highlight, featuring an extensive buffet with fresh, homemade items spread across savory and sweet options. The breakfast room, with its panoramic views, enhances the dining experience. Dinner experiences receive mixed reviews, with many guests praising the taste, freshness, and local flavors of the meals, although availability can be inconsistent.

The rooms at Villa Alto are often noted for their charm and beautiful decor, with some needing updates for comfort and cleanliness. However, the accommodating and friendly staff receive high praise for their attentiveness and helpfulness, enhancing the overall experience. While cleanliness is generally satisfactory, there are occasional issues that could be improved.

The hotel fosters a communal atmosphere with Wi-Fi primarily available in common areas, encouraging social interaction among guests. Parking is limited but manageable, with both on-site and street options. The sleeping arrangements vary, with some finding the beds comfortable while others see room for improvement.

Despite its three-star rating, Villa Alto Boutique Hotel provides a cozy and personal experience, making guests feel at home amidst its historical charm and character. It stands out for its serene location, exceptional staff, and the overall warm and intimate atmosphere, drawing visitors who seek a peaceful retreat rather than extensive luxury.
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Bed & Breakfast with Parking

It provides parking on the hotel grounds, though space is limited. Additional free parking is available on the street in front of the hotel. It is located in the mountains.

Bed & Breakfast Taking Steps Towards Sustainability

Dog Friendly Bed & Breakfast

4-Star Bed & Breakfast

Room Types

Junior Suite This comfortable room has an en suite bathroom and a balcony with panoramic Atlantic Ocean views. It is possible to accomodate an extra guest in an extra bed.

Superior Double Room This double room comes with 1 extra large double bed. This room has been completely renovated and includes a cable TV. Featuring an en suite bathroom, the unit comes with views of the surrounding countryside.

Standard Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. The twin/double room offers soundproof walls, a safe deposit box, parquet floors, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Standard Double Room The unit has 1 bed.

About Villa Alto Boutique Hotel

License: 7265/RNET

Guest Reviews

8.6

Very Good

Location

Villa Alto Boutique Hotel captivates guests with its breathtaking location perched atop a mountain, offering mesmerizing views of both the sea and surrounding hills. The setting provides a peaceful retreat away from urban chaos, perfect for relaxation. Despite its seclusion, the hotel's ambiance is warm and welcoming, coupled with comfortable lodgings and beautiful interiors that contribute to a delightful stay. Guests consistently praise the spectacular panoramic views from their rooms and throughout the property, highlighting the charm of its picturesque and idyllic setting.

While the hotel's hillside position necessitates driving on winding and sometimes challenging roads, it is conveniently situated for exploring the island, being a short drive from the beach of Ponta do Sol. For those arriving by car, the location provides a quiet escape from the bustling city life, making it an excellent choice for those seeking tranquility amidst stunning landscapes.

However, it should be noted that dining options require planning ahead, as there are no nearby restaurants within walking distance and the on-site restaurant only offers breakfast. Nonetheless, the serene beauty of the location, combined with the superb service and lovely amenities, create a memorable retreat that guests often regret leaving too soon.

Breakfast

Nestled in scenic Madeira, Villa Alto Boutique Hotel offers a breakfast experience that has consistently wowed its guests. The breakfast buffet is celebrated for its extensive selection, ranging from warm dishes and sweet pastries to a variety of regional specialties. It features high-quality, fresh ingredients with plenty of homemade items, making each morning meal both a delight and a feast. Guests have highlighted the inclusion of both savory and sweet options, complemented by a variety of vegetables and fresh fruits, ensuring everyone finds something to savor. The breakfast room, described as both lovely and cozy, further enhances the dining experience with its glass-enclosed setting offering breathtaking views. Emphasis is placed on not just the range of offerings but the love and care evident in the preparation of the dishes. Consistent praise for the breakfast's quality and variety speaks volumes, contributing to an exceptional start to the day for visitors to this charming hotel.

Dinner

Villa Alto Boutique Hotel offers a unique dining experience that has received varied feedback from guests. While the restaurant's decor is often described as magical, its availability has been inconsistent, with some guests reporting closures during their stay without prior notice. However, when available, the dinners are widely praised for their taste and freshness, with some guests highlighting the homemade quality and authenticity of the dishes. Many appreciate the hearty, delicious meals that combine homestyle cooking with local flavors, making dinners a recommended option for those who choose to dine on-site due to the hotel’s remote location and limited nearby dining alternatives.

Guests have noted the possibility of booking dinners at breakfast, allowing for a more relaxed and enjoyable dining experience. Despite some comments on pricing, many find the meals affordably priced considering the quality and taste. The option to enjoy dinner at the hotel is certainly convenient, especially for guests who appreciate the hands-on approach of a skilled chef offering made-to-order and pre-ordered meals.

The hotel staff is generally commended for their nice and helpful demeanor, contributing positively to the dining experience. Overall, while availability issues have posed an inconvenience at times, the dinner experience at Villa Alto Boutique Hotel is frequently described as fantastic and worth trying, especially for those who prefer not to venture out at night.

Rooms

Villa Alto Boutique Hotel offers a variety of room experiences that range from charming and beautifully decorated spaces to those that might benefit from updates. Many guests appreciate the villa's unique charm and evocative atmosphere, with rooms that are often described as tastefully decorated and cozy. The spacious rooms, particularly those with stunning views of the sea and mountains, are noted for providing comfort and ample light. While the beds are often described as grand with quality linen, there are mixed reviews on their comfort.

However, certain standard rooms are considered small, with some guests suggesting a need for renovation and better cleanliness. Issues such as noisy surroundings and dated decor occasionally detract from the overall experience. Bathrooms also receive varied feedback, with some requiring upgrades. Despite these concerns, guests consistently commend the accommodating staff for their exceptional service, enhancing the hotel stay with their warmth and helpfulness. Overall, Villa Alto Boutique Hotel is appreciated for its charming ambiance and spectacular views, though some areas might require attention to enhance guest comfort.

Beds

Villa Alto Boutique Hotel offers guests a mixed experience when it comes to their sleeping arrangements. On a positive note, some reviewers appreciated the large and comfortable beds, mentioning that they hadn't slept so soundly in a long time and that the bedding was clean. However, the comfort of the beds fluctuates significantly, with many guests expressing dissatisfaction. Issues include poor quality mattresses, uncomfortable pillows, and beds that are either too small or notably hard. Some visitors reported experiencing back and joint pain, with mattresses and bedding described as outdated and in urgent need of replacement. Though the temperature of the rooms was generally acceptable, certain guests pointed out that the bathrooms were uncomfortably cold. Cleanliness was another area of concern, with some mentioning bedding with holes and the presence of ants. Overall, while the potential for a good night's sleep exists, improvements are needed to ensure consistency in bed quality and comfort.

Cleanliness

Villa Alto Boutique Hotel offers a mixed experience when it comes to cleanliness. While some guests praise the hotel's cleanliness as impeccable, highlighting clean rooms and fresh towels, others have noted areas needing improvement. Certain reviewers appreciated the regular cleaning service, mentioning that rooms were attended to on a near-daily basis. However, issues like outdated facilities, stained towels, dampness, and ant infestations present challenges for some guests.

The general response to common areas and bathrooms is also varied. Some guests found the premises clean, though echoey, and appreciated the large bathroom sizes. Yet, several reviews pointed to bathrooms being in poor condition, with some attention required to maintain modern standards. The furniture in common areas also garnered criticism for being dirty.

The hotel's cleanliness remains a recurring theme, with many positive notes indicating a dedication to regular service and maintenance. Despite some shortcomings, several guests emphasized the location's scenic beauty and the amiable staff, hinting at a potential for improvement if the details and upkeep are carefully attended to.

Staff

Villa Alto Boutique Hotel is celebrated for its exceptional staff, who consistently receive high praise from guests in confirmed reviews. Visitors appreciate the warm reception and the exceedingly friendly atmosphere created by the personnel. The staff is often described as lovely, eager to help, attentive, and thoughtful, making every guest feel at home. They are known to go above and beyond to accommodate special requests, showcasing an understanding and accommodating nature.

Although there are minor language barriers mentioned, the dedication and professionalism of the staff significantly enhance the overall experience. Guests particularly highlight the efforts of the chef and other personnel for their excellent service, emphasizing their accommodating and engaging demeanor.

Despite some logistical challenges, like steep surrounding roads, the unwavering friendliness of the staff shines through, contributing positively to the enchanting atmosphere of the villa. When it comes to customer service, the staff at Villa Alto Boutique Hotel is often referred to as superb, making a stay there memorable with their attentiveness, kindness, and hospitality.

Wi-Fi

Guests of the Villa Alto Boutique Hotel generally find the Wi-Fi service to be concentrated primarily in common areas, which aligns with the hotel’s concept of fostering community interaction. This setup encourages guests to enjoy the pleasant common spaces rather than retreat into their rooms, creating a social atmosphere. While some guests express dissatisfaction with the absence of Wi-Fi in rooms, others appreciate the unique approach that encourages mingling and use of shared areas.

Positive feedback notes that the Wi-Fi connection in common areas works well and contributes to the communal experience of the hotel. However, there are occasional mentions of inconsistent Wi-Fi performance even in these areas, suggesting room for improvement. Overall, the focus on shared spaces over in-room connectivity plays a significant role in the hotel’s ambiance, inviting guests to connect with their surroundings and fellow travelers.

Parking

Villa Alto Boutique Hotel offers a blend of parking options that cater to different preferences. On the hotel grounds, there is a small parking lot, though space is limited to around five vehicles. This area can become a bit of a puzzle, requiring guests to park skillfully due to its narrow and tight setup. However, additional free parking is conveniently available on the street, directly in front of the hotel’s entrance or along a nearby adjacent street. Guests have noted that this external parking is reasonably easy to access and often provides a straightforward alternative when the on-premises spots quickly fill up. Though the parking isn't abundant, the mix of on-site and street options gives visitors some flexibility during their stay.

3 Star

Nestled in a serene location away from the bustling tourist areas, Villa Alto Boutique Hotel offers a tranquil escape ideal for those seeking a quiet retreat. Guests appreciate the hotel's charming setting, which is housed in an elegantly repurposed old villa that exudes historical charm and character. Despite its three-star rating, many guests find the hotel to be a personal and intimate experience, noting the pleasant presence of three very sweet house cats that add to the warm, homely atmosphere. The hotel tends to be fully booked, signaling its popularity among travelers who favor its peaceful environment. While some facilities like the kitchen and bathroom reflect the villa's older style, the hotel provides an experience that maintains a cozy and welcoming appeal. Though the restaurant's closure due to the cook's vacation left some guests without dining options, the personal nature of the service suggests a responsive and guest-oriented approach. Overall, Villa Alto Boutique Hotel stands out for its quiet charm and unique, personal atmosphere rather than extensive luxury amenities.

No, Villa Alto Boutique Hotel doesn't have any pool.

No, a spa isn't available at Villa Alto Boutique Hotel.

Yes, Villa Alto Boutique Hotel welcomes dogs.

Yes, parking facilities are available at Villa Alto Boutique Hotel.

No, Villa Alto Boutique Hotel doesn't have a gym.

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