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Summary of reviewsHotel Schweizerhof Pontresina consistently impresses guests with its central and convenient location in the heart of Pontresina, making it an ideal choice for both winter sports enthusiasts and summer adventurers. The hotel's proximity to ski lifts, bus stops and the train station is frequently praised, along with the stunning views of the village and surrounding mountains from the rooms. The serene yet accessible setting contributes significantly to the overall positive experience.
Guests are highly appreciative of the breakfast offerings at the hotel. The breakfast buffet, featuring a substantial variety of sweet and savory options, including gluten-free products, is noted for its abundance and taste. The cozy and well-kept breakfast room, coupled with the friendly service and picturesque views, provides a pleasant start to the day. While a few guests suggest extending the breakfast hours, the general consensus is that the breakfast experience is excellent.
The dining experience at Hotel Schweizerhof Pontresina receives mixed reviews. While many commend the overall quality of food, particularly praising the hotel's in-house Thai restaurant and the varied dinner options, some guests find the cost to be excessive and the portion sizes small. The attentive service during dinner is a highlight, although the reservation system and fixed dining times are noted as less flexible.
The rooms at the hotel garner high praise for their spaciousness, modern alpine-style decor and cleanliness. Guests enjoy large, well-equipped rooms with balconies that offer breathtaking mountain views. The bathrooms are also highlighted for their generous size and thoughtful amenities, adding to the comfort and appeal. The presence of double bathrooms in some suites further enhances convenience for groups and families. The quiet and well-furnished rooms, combined with friendly service, contribute to a highly enjoyable stay.
Impeccable cleanliness is a standout feature at Hotel Schweizerhof Pontresina. Guests frequently mention the spotless condition of both private and public areas, reinforcing the hotel's commitment to maintaining a super clean environment. The newly renovated structure and daily vacuuming of rooms add to the overall impression of tidiness.
The staff receive consistently high praise for their friendliness and helpfulness with guests frequently mentioning the welcoming and polite demeanor of everyone from the front desk to the dining hall staff. The attentiveness and cheerful service of the team significantly enhance the guest experience.
Parking options at the hotel are appreciated for their convenience, though there are some challenges noted with the narrow spaces in the underground garage and the limited availability of parking slots. Guests find the various parking solutions, including nearby public parking, practical despite these challenges.
The beds at Hotel Schweizerhof Pontresina are generally regarded as comfortable with high-quality bedding that does not cause excessive warmth. However, some guests mention that the mattresses and pillows are a bit firm, which can affect comfort for those preferring softer bedding.
Overall, Hotel Schweizerhof Pontresina offers a commendable three-star experience with many guests highlighting its excellent value for money and central location. Despite a few minor drawbacks, the combination of clean and comfortable rooms, friendly staff and a prime location makes it a highly recommended choice for a pleasant and value-conscious stay in Pontresina. Show more
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Categories
Hotel near Golf Courses
Located near several golf courses in the Engadine region. Provides comfortable accommodations and is well-suited for golf enthusiasts.
Hotel with Ski To Door Access
Offers convenient access to the slopes. Known for its traditional Swiss hospitality.
Hotel near Ski Resorts
Located near ski lifts, this hotel offers convenient access to Lake St. Moritz and Alp Languard. It provides a sauna, terrace, garden, complimentary wireless internet access, concierge services, and ski storage.
Family Friendly Hotel
This hotel provides family rooms, offers kids' meals, and has connecting/adjoining rooms available. In summer, for stays over two nights, the use of cable cars and public transport is included, enhancing family exploration.
Dog Friendly Hotel
Set in the heart of Pontresina, this hotel offers fine local cuisine and panoramic views. Pets are allowed, and the hotel provides a comfortable stay for guests and their companions.
Hotel with Parking
Hotel Schweizerhof Pontresina has parking available. The hotel's category suggests convenient parking.
3-Star Hotel
Near ski lifts, this hotel offers a sauna and a terrace with garden views. Complimentary WiFi, concierge services, and ski storage are available. Guests can enjoy Italian cuisine at the on-site restaurant and relax at the bar/lounge.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Room Types
Deluxe Double RoomThese charming Alpine-style rooms with Swiss stone pine wood furniture come with a balcony, offering views of the surrounding mountains. In addition, they feature a bathroom, a seating area, a minibar and a flat-screen TV with satellite channels. Most of them are south-facing and were renovated in 2014.
Mineral water is provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Please note that pets are not allowed in this room type.
Luxus Double RoomRenovated in 2013/14, these bright and modern Alpine-style rooms feature stylish high-quality furniture, a seating area, a bathroom with a rain shower, a minibar and a flat-screen TV with satellite channels. Some of them comprise a balcony with panoramic mountain views.
Mineral water will be provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).
Guests travelling with pets can book this room.
Deluxe Junior SuiteRenovated in 2014, these spacious suites are fitted with pine wood furnishings and consists of a bedroom and an additional seating area. Some are also equipped with its own private balcony with panoramic mountain views. In addition, these units feature 2 bathrooms, a minibar and a flat-screen TV with satellite channels.
Please note that 1 child up to 5 years can sleep in the parent's bed free of charge.
Mineral water will be provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Please note that pets are not allowed in this room type.
Luxury Queen RoomRenovated in 2014, these spacious and modern rooms are fitted with stylish furnishings and come with a private bathroom with a bathtub and a rain shower, a seating area and a flat-screen TV with satellite channels. Some units feature a balcony.
Mineral water will be provided upon arrival
Slippers and bathrobes are available for an extra charge.
Guests travelling with pets can book this room.
Luxury Junior SuiteRenovated in 2014, these spacious and modern junior suites offer views of the surrounding mountains and come with a separate living area, 2 bathrooms (1 with a rain shower), a flat-screen TV with satellite channels and a minibar. Some also feature a balcony.
Mineral water will be provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Guests travelling with pets can book this room.
Twin RoomThese rooms are fitted with pine wood furnishings and come with a bathroom, a seating area, a minibar and a flat-screen TV with satellite channels. Some units feature a wash basin in the wardrobe and a balcony with views of the surrounding mountains.
Mineral water is provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Please note that pets are not allowed in this room type.
Comfort Queen RoomThese rooms are equipped with stone pine wood furnishings and come with a balcony, offering views of the surrounding mountains, a seating area, a minibar and a flat-screen TV with satellite channels.
Mineral water is provided upon arrival.
Slippers and bathrobes are available for an extra charge.
Please note that pets are not allowed in this room type.
Comfort Junior SuiteThese spacious junior suites are equipped with pine wood furnishings and come with a balcony, offering views of the surrounding mountains, a separate seating area, a minibar and a flat-screen TV with satellite channels.
Mineral water is provided upon arrival.
Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Extra Bed Rates).
Please note that pets are not allowed in this room type.
Slippers and bathrobes are available for an extra charge.
Guest Reviews
8.3
Very Good
Location
Hotel Schweizerhof Pontresina is consistently praised for its central and convenient location in the charming village of Pontresina. Nestled right in the heart of this picturesque town, it offers guests easy access to sought-after attractions and essential amenities. Visitors appreciate the hotel's proximity to ski lifts, the bus stop and the train station, making it an ideal spot for both winter sports enthusiasts and summer adventurers.
The quiet yet central setting provides magnificent views of the village and the surrounding mountains, adding to the overall pleasant experience. Guests repeatedly mention the superb vistas from their rooms, describing them as beautiful and sensational. Whether one is here for cross-country skiing, ibex safaris or simply to enjoy the serene mountain scenery, the location proves to be perfect.
The hotel's accessible services and the friendly, competent staff further enhance the stay, contributing to its excellent reputation. The combination of a great location, value for money and the supportive staff make Hotel Schweizerhof Pontresina a coveted choice for travelers seeking a balance of convenience and natural beauty in the Swiss Alps.
Breakfast
At Hotel Schweizerhof Pontresina, the breakfast experience is highly regarded by guests. Reviews consistently mention the friendliness of the staff and the breakfast's substantial nature. Guests appreciate the extensive variety offered at the breakfast buffet with many highlighting the presence of both sweet and savory options to cater to all tastes, including some special dietary choices such as gluten-free products.
The breakfast room itself adds to the appeal, often described as cozy and well-kept with an atmosphere that contributes to a pleasant start to the day. The scenic views from the hotel and the calm surroundings further enhance the breakfast experience. The buffet frequently earns praise for being abundant and very tasty with specific mentions of well-loved items like the Bircher muesli and various coffee selections.
Although a few comments note that the breakfast opening hours could be earlier or that the selection occasionally lacked consistency, the overall sentiment is that the breakfast at Hotel Schweizerhof Pontresina is excellent, plentiful and leaves little to be desired.
Dinner
Hotel Schweizerhof Pontresina garners mixed reviews for its dining experiences, reflecting a blend of praise and critique. Guests widely appreciate the overall quality of food with many noting that dinners, especially under the half-board option, are very good, substantial and varied. Noteworthy is the attentive service that accompanies the dining experience, elevating it to a more refined level for many visitors.
Particularly highlighted are the diverse and delicious options from the in-house Thai restaurant, which receives high marks for its rich and varied menu. Many guests also commend the excellent and gourmet quality of dinner offerings with some describing their meals as amazing and substantial.
However, some reviews point to certain drawbacks. Pricing is a recurring theme with several guests finding the cost of dinner to be excessive and sometimes not matching the perceived value. Portions have been reported as small by some and certain dishes have been described as overcooked or too greasy. Additionally, the reservation system and fixed dining times for dinner have been noted as inflexible by a few guests.
In summary, while the dining experience at Hotel Schweizerhof Pontresina is generally well-regarded with particular praise for its Thai restaurant and varied dinner options, considerations around price and portion sizes might be noted by future travelers.
Rooms
Hotel Schweizerhof Pontresina receives high praise for its spacious, well-equipped rooms that leave a lasting impression on guests. The hotel rooms are frequently described as very large, many featuring balconies that offer wonderful views of the surrounding mountains. Guests appreciate the modern, alpine-style decor, which adds a cozy yet contemporary feel to the accommodations. Cleanliness is evidently a top priority, as reviewers frequently highlight the immaculate condition of their rooms.
The bathrooms, whether modern or newly renovated, are noted for their generous size and thoughtful amenities such as rain showers and bidets. Additionally, many rooms come with separate toilets, further enhancing privacy and comfort. The presence of double bathrooms in some suites adds another layer of convenience for those traveling in larger groups.
Comfort is a hallmark here with guests regularly commenting on how quiet the rooms are. The rooms are not only spacious but also well-furnished, offering plenty of storage space. For families and groups, the Comfort Junior Suites are especially praised for allowing each occupant a sense of their own space.
Beyond the rooms, the friendly and attentive staff significantly enhance the stay, adding a warm touch to the overall experience. The hotel's breakfast earns high marks as well, offering a bright, inviting space with a great selection of fresh fruits, juices and a variety of coffees and teas.
Overall, Hotel Schweizerhof Pontresina stands out as a well-rounded accommodation option with its combination of spacious, clean and well-appointed rooms, beautiful views, friendly service and a delightful breakfast.
Beds
The beds at Hotel Schweizerhof Pontresina have received generally positive feedback. Guests consistently highlighted the comfort, describing the beds as very good and extremely comfortable. The high-quality bedding was appreciated for not causing excessive warmth. However, some visitors found the mattresses and pillows to be on the harder side with a few mentioning discomfort due to overly firm beds and flat or hard pillows. The warmth of the mattresses and duvets was also noted by a few as a minor issue. Nonetheless, the predominant sentiment emphasized the comfort and quality of the beds, making them a notable feature of the hotel experience.
Cleanliness
Hotel Schweizerhof Pontresina consistently receives commendations for its impeccable cleanliness. Guests frequently highlight the spotless condition of both the private and public areas, including bathrooms and rooms. Many reviews emphasize that the rooms are not only clean but also spacious and well-kept. The hotel's overall structure and environment are described as perfectly clean and newly renovated, adding to the appeal. The effort put into maintaining a super clean atmosphere is evident with rooms vacuumed daily and everything kept spick and span. Despite some mentions of dated aspects, the functionality and tidiness overshadow these details. The hotel's cleanliness, combined with its optimal location and the friendly demeanor of the staff, leaves guests with no complaints, making it highly recommended for a comfortable stay.
Staff
The staff at Hotel Schweizerhof Pontresina consistently receive high praise for their friendliness and helpfulness. Guests frequently mention how the entire team, from the front desk to the waitresses, maintains a welcoming and polite demeanor. The reception and dining hall staff, in particular, stand out for their attentiveness and cheerful service. Many reviews highlight the staff's willingness to accommodate guests' needs and provide helpful tips for a more enjoyable visit. The friendly atmosphere is a recurring theme with guests often describing the team as pleasant, positive and always ready with a smile. This collective team spirit contributes to a warm and inviting experience for guests throughout their stay.
Parking
Hotel Schweizerhof Pontresina offers various parking options to accommodate guests arriving by car. The hotel features an underground garage directly on the premises, making it conveniently accessible. For those driving smaller vehicles, the garage provides an easy and straightforward parking experience. Additionally, parking spaces are available behind the hotel and in a nearby private garage with some options even allowing for free parking at the delivery entrance.
Guests appreciated the proximity and ease of access to the parking facilities, noting them as a practical starting point for exploring the surrounding area. However, larger vehicles may find the garage spaces quite narrow, requiring careful maneuvering. The limited number of parking slots inside the hotel can sometimes lead to difficulties, as spaces cannot be reserved in advance and may fill up quickly. When this occurs, public parking a short five-minute walk away is available as an alternative.
Parking on-site does come with a daily fee, which some guests found to be reasonably priced, while others mentioned the cost as a minor downside. Overall, while the parking situation has its challenges, the hotel provides several viable options to ensure guests can securely park their vehicles during their stay.
3 Star
Hotel Schweizerhof Pontresina is a notable choice for a stay in Switzerland, consistently delivering on the promise of a solid three-star experience. Guests frequently commend its excellent price for the category, highlighting good value for money and very reasonable prices. The hotel’s location receives frequent praise, noted as being well-positioned for exploring the area.
Services and facilities generally earn high marks with consistent quality in service and comfort. Clean and comfortable rooms, despite not being the newest, were appreciated as part of the strong three-star experience. Many found its price-performance ratio favorable, especially with perks like including mountain lifts.
Though there were a few mentions of it being too expensive for what is offered and some questioning its three-star rating, the overall sentiment remains positive. The hotel is recommended as a good choice for a three-star stay with several guests suggesting it feels like a higher category. For those seeking a pleasant, value-conscious option in Pontresina, Hotel Schweizerhof stands out as a commendable three-star hotel.
No, Hotel Schweizerhof Pontresina doesn't have any pool.
No, a spa isn't available at Hotel Schweizerhof Pontresina.
Yes, Hotel Schweizerhof Pontresina welcomes dogs.
Yes, parking facilities are available at Hotel Schweizerhof Pontresina.
No, Hotel Schweizerhof Pontresina doesn't have a gym.