The Ramada by Wyndham Savannah Gateway receives praise particularly for its prime location, which is conveniently situated off the I-95 interstate. This setting provides easy access to main roads, nearby restaurants and several destinations in Savannah. Guests appreciate the quiet ambiance despite the proximity to major routes, making it an excellent choice for travelers.
However, the breakfast experience garners mixed reviews with many guests expressing dissatisfaction due to a lack of variety and cleanliness in the breakfast area. Although there are some positive comments on the biscuits and pastries, the expectation for a more wholesome breakfast offering often fell short. There is hope for improvement with new management taking steps to enhance the service.
Rooms at the hotel have received varied feedback, indicating a pressing need for upgrades and better maintenance. While some guests found their rooms clean and spacious, many others reported serious cleanliness issues, unpleasant smells and broken amenities. Despite these shortcomings, the friendliness and helpfulness of the staff were frequently noted as a positive aspect.
Cleanliness overall is a recurring concern among guests. Although the staff receives commendations for their warm service, the property itself struggles with maintenance and hygiene standards. Reports of mold, dirty carpets and bug infestations have been common, detracting from the overall guest experience.
One consistently positive highlight is the hotel's staff. Mentioned frequently for their superb service, kindness and efficiency, staff members like Sinser, Norris and Chris receive individual accolades. This friendly and welcoming service helps to somewhat compensate for other shortcomings of the hotel.
The pool area, while appreciated as a feature, also presents a mixed bag of reviews. Guests often highlight the need for better maintenance, citing dirty water and trash in the pool area, which diminishes its appeal.
Regarding the beds, most guests describe them as comfortable and conducive to a good night's sleep. However, there are a few reports of uneven mattresses and bed hygiene issues, reflecting inconsistency in the quality provided.
In summary, while the Ramada by Wyndham Savannah Gateway has strong points in terms of location and staff service, it faces significant challenges with cleanliness, maintenance, breakfast quality and amenities – issues that, once addressed, could significantly enhance the overall guest experience.
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Cheap
Parking
EV charging stations
Pool
Outdoor Pool
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Pooler