The Crown Inn Pooley Bridge

Pooley Bridge 54.61245200, -2.82108900 , Penrith (Show on Map)
8.7
Very Good


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Summary of reviews"The Crown Inn Pooley Bridge" delivers a remarkable experience with an excellent location, outstanding hospitality and high-quality amenities. Nestled in the heart of the picturesque village by the river, it offers stunning views and easy access to Ullswater Lake and numerous walking trails. The peaceful and serene setting with a lovely riverside terrace, allows guests to enjoy the natural beauty while staying close to local shops, dining and attractions.

A standout feature is the breakfast, highly praised for its variety, quality and freshness. Dishes like the full Cumberland Breakfast and options catering to different dietary preferences, including vegetarian, are often commended. The courteous and friendly breakfast staff further enhance the dining experience with great service and attention to detail. Dinner at the inn also receives positive feedback for its delicious and well-cooked meals, although some guests suggest expanding the menu options.

The rooms at The Crown Inn are noted for their cleanliness, modernity and tasteful decor. Guests consistently praise the comfortable beds, plump pillows and luxurious amenities, making for a restful stay. While there are occasional mentions of smaller room sizes or noise issues, the overall impression remains highly favorable.

Cleanliness is a hallmark of The Crown Inn with both the rooms and the common areas meticulously maintained. The high standard of cleanliness is complemented by the hotel's inviting decor and the polite and efficient staff.

The staff is one of the inn’s most outstanding assets, frequently described as friendly, welcoming and attentive. Their exceptional service and willingness to assist significantly enhance the guest experience, fostering a warm and homely atmosphere.

The hotel’s Wi-Fi service is generally reliable and strong, though some guests note intermittent availability in certain rooms. However, these issues are minor compared to the overall positive feedback.

Family-friendly amenities are another highlight with comfortable family rooms, child-friendly dining options and an accommodating environment for guests with pets. Scenic family walks in the surrounding area make it an ideal destination for families.

The Crown Inn also earns praise for its accessibility with features like ground floor rooms and spacious wet rooms catering to guests with mobility issues. Though some areas for improvement exist, such as providing more detailed accessibility information, the inn mostly delivers a comfortable stay for all guests.

Luxury touches, including high-quality toiletries from The White Company and a residents-only lounge with an open fire, add to the overall deluxe experience. Despite the higher room rates, guests find the standard and service justify the cost, aligning well with the inn's four-star rating.

Overall, The Crown Inn Pooley Bridge offers an inviting and comfortable stay with exceptional service, making it a highly recommended destination for travelers seeking a delightful and relaxing experience in the northern Lake District.
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Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Small Hotel

4-Star Hotel

Room Types
Feature Double Room The spacious double room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Cosy Double Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Barn Accessible Twin or Double Room The twin room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin room has a wardrobe, parquet floors, TV, as well as chocolate for guests.

Family Double Room Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has a tea and coffee maker, a seating area, TV, as well as chocolate for guests. The unit has 2 beds.

Barn Classic Double Room The double room offers a private entrance, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Barn Cosy Double Room The double room provides a private entrance, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a carpeted floor, TV, as well as chocolate for guests. The unit offers 1 bed.

Character Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a tea and coffee maker, a seating area, TV, as well as chocolate for guests. The unit has 1 bed.

Classic Single Room Offering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a tea and coffee maker, a wardrobe, TV, as well as chocolate for guests. The unit offers 1 bed.

Classic Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, TV, as well as chocolate for guests.

Character Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room has a tea and coffee maker, a wardrobe, TV, as well as chocolate for guests.

Guest Reviews
8.7
Very Good
Location
The Crown Inn in Pooley Bridge boasts an exceptional location that receives consistent praise from guests. Nestled in the heart of the picturesque village, the hotel enjoys a prime spot by the river and is a stone's throw from Ullswater lake, making it an ideal base for exploring the northern Lake District. Visitors appreciate the peaceful and serene atmosphere with stunning views and easy access to numerous walking trails. The central yet quiet positioning allows for convenient access to local shops, dining and attractions. Guests also highlight the lovely riverside terrace, making it a delightful setting for breakfast or simply relaxing while soaking in the natural beauty. The location, combined with the well-maintained rooms and friendly staff, contributes to a delightful stay that draws many to return for another visit.

Breakfast
The breakfast experience at The Crown Inn Pooley Bridge has garnered overwhelmingly positive feedback from guests. Many reviewers highlighted the breakfast as excellent with a great variety of options to choose from, catering to different dietary preferences including veggie breakfasts and dishes like eggs benedict. The full Cumberland Breakfast was frequently praised for its ability to sustain guests throughout the day, while the high quality and freshness of the ingredients were also commended.

Guests appreciated the lovely presentation and the table service, which was described as courteous, friendly and well-organized. The breakfast staff received positive remarks for their helpfulness and attentiveness, which contributed to a pleasant dining experience. Diners reported enjoying a relaxed atmosphere, sometimes with the added bonus of an al fresco setting amidst plenty of nature.

A few guests mentioned occasional hiccups such as the preference for a buffet style or minor issues with the food preparation, but these were vastly outnumbered by mentions of delicious, tasty and well-cooked meals. The breakfast was often described as superb, amazing and even the best some guests had ever had. The consistent quality, combined with excellent service and value for money, left a lasting impression on those who stayed at The Crown Inn Pooley Bridge.

Dinner
The Crown Inn Pooley Bridge generally receives praise for its dining offerings with many guests describing the food as excellent, delicious, beautiful, superb and lovely. The restaurant provides a pleasant pub atmosphere, enhanced by features like log burners and a lovely outdoor terrace. Diners have appreciated the quality of breakfast as well as the evening meals, noting that both are reasonably priced and well-cooked.

A variety of meals were highlighted positively such as afternoon tea and Christmas Dinner. Despite overall satisfaction, some reviews noted a limited dinner menu and expressed a desire for more options, especially for non-beef and vegetarian dishes. There were occasional mentions of slow service and minor kitchen issues that led to pre-booked dinner cancellations. A few guests felt the food did not always meet the menu's promise and pointed out specific disappointing items like fish and chips or certain steaks.

Overall, while the majority of guests had favorable dining experiences, a small number indicated room for improvement in both the variety and consistency of the meals served. The dining experience is supported by good service and a charming dining environment, making it a generally recommended spot for meals in Pooley Bridge.

Rooms
The Crown Inn Pooley Bridge receives overwhelmingly positive feedback for its rooms, frequently described as clean, modern and tastefully decorated. Many guests highlight the spaciousness and comfort of the accommodations, praising the high standard of décor and the homely feel. Several reviews mention immaculate cleanliness and well-appointed facilities, making the rooms both practical and luxurious.

Comfort is a common theme with many guests noting super-comfy beds, plump pillows and excellent amenities. The rooms often exude a cozy and modern ambiance, enhanced by stylish and quirky décor. Some specific rooms were noted for their spacious layout, while others were upgraded to more generous accommodations, adding to the pleasant experience.

However, a few guests mention drawbacks such as small room sizes, lack of air conditioning and occasional noise or heat issues. Rooms over the front entrance or by the stairs were cited as being noisier. Despite these occasional inconveniences, the overall impression is that the rooms are beautifully decorated, very clean and offer a comfortable stay.

In summary, the rooms at The Crown Inn Pooley Bridge are well-received, combining modernity and comfort with a high standard of cleanliness and tasteful design, although some guests found minor issues with room size and temperature control.

Beds
The Crown Inn Pooley Bridge consistently impresses guests with its comfortable and inviting beds. Many guests described the beds as very comfortable with several highlighting them as extremely or super comfy. Some found the beds exceptionally comfortable, while others appreciated the warm and cosy feel. The reviews also mentioned that the beds provide plenty of space with some enjoying large or queen-sized beds. Despite a few minor comments about beds feeling firm or small and some issues with pillows, the overwhelming consensus is that the beds at The Crown Inn offer a restful and pleasant sleep experience.

Cleanliness
The Crown Inn Pooley Bridge stands out for its exceptional cleanliness, consistently highlighted by guests in their reviews. The bedrooms are frequently described as very clean and comfortable with phrases like "spotless rooms," "immaculately clean," and "beautifully clean" appearing often. Visitors also note that the entire hotel maintains a high standard of cleanliness, from the common areas to the dining room, which is regularly praised for its cleanliness.

The rooms are not only clean but also modern and well-maintained with reports of fresh towels and amenities from The White Company often mentioned. Additionally, the hotel's inviting decor complements its cleanliness, providing a cozy and comfortable atmosphere for guests.

While a few isolated incidents of less-than-perfect cleanliness were noted, the overwhelming sentiment is that The Crown Inn Pooley Bridge is extremely clean, well-kept and welcoming. Polite staff and good facilities further enhance the positive guest experience, ensuring that cleanliness remains a standout feature of this charming hotel.

Staff
The Crown Inn Pooley Bridge boasts an outstanding reputation for its exceptional staff. Guests widely praise the team for being friendly, welcoming and highly attentive. The staff's warmth and kindness create a homely and inviting atmosphere, making visitors feel genuinely cared for.

From the managers to the waitstaff, employees consistently go above and beyond to assist, ensuring that no request is too much trouble. Efficiency and professionalism are hallmarks of their service with patrons frequently acknowledging their courteous and accommodating nature.

This dedication to superb service extends to meticulous adherence to health standards, demonstrating a conscientious and responsible approach. Despite occasional mentions of being short-staffed, the personnel handle situations adeptly, maintaining politeness and an upbeat demeanor.

Overall, it is clear that the extraordinary efforts of the staff significantly enhance the guest experience at The Crown Inn Pooley Bridge, making it a highly recommended stay for travelers seeking exceptional hospitality.

Wi-Fi
The Crown Inn Pooley Bridge offers a very good Wi-Fi experience overall, as highlighted by multiple guest reviews. Many guests have noted the Wi-Fi as being good with some describing it as very strong, super fast and free. It is sufficient for activities such as watching movies, which speaks to its reliability and strength in the rooms. Additionally, the hotel is equipped with plenty of plug points, making it convenient for guests to charge their devices.

However, there are a few areas where improvements could be made. Some guests mentioned that Wi-Fi availability can be an issue, particularly noting that it was unavailable in certain rooms. Moreover, the lack of smart TV capability has been pointed out, limiting some technological conveniences. Despite these occasional drawbacks, the overall feedback on the Wi-Fi is positive, bolstered by the presence of great tech support.

Family
The Crown Inn Pooley Bridge is repeatedly praised as a family-friendly destination. Guests comment on the family-friendly atmosphere with many mentioning the welcoming and accommodating environment for families with children. The family rooms are consistently described as comfortable and inviting with some rooms offering scenic views by the river. The dining options also cater specifically to families with child-friendly dining rooms and menus that appeal to kids. Many guests highlight the hotel's suitability for family walks in the lovely surrounding area, making it a great spot for children to explore. Additionally, the venue is known for its dog-friendly policies, ensuring that even the four-legged family members feel welcome and included. Overall, The Crown Inn provides a pleasant and hassle-free experience for families looking to relax and enjoy their time together.

4 Star
The Crown Inn Pooley Bridge is a four-star hotel that has garnered largely positive feedback from its guests. Visitors often describe their stay as delightful with many highlighting the establishment as a top-notch location in the area. Guests have specifically noted the lovely rooms and the friendly demeanor of the staff, particularly mentioning Ross the duty manager for exceptional customer service. The hotel delivers a bang for the buck for a four-star establishment, offering a generally pleasant experience that has led some guests to rate it at a five-star level. Many have expressed their willingness to recommend the hotel and return for future visits. However, some reviews indicate that the restaurant could use improvement to meet the four-star standard and there is a sentiment that the room prices can be inflated. Despite these critiques, the overall consensus remains very good with numerous guests recognizing The Crown Inn as one of the best stays they've ever had.

Accessible
The Crown Inn Pooley Bridge offers commendable accessibility features that cater to guests with disabilities. Several reviews mention the availability of an accessibility room, which received positive feedback from elderly guests. The staff is highlighted as particularly helpful, ensuring that the needs of guests with mobility issues are met. The presence of a wonderful wet room area with ample space further enhances the comfort of those requiring accessible facilities.

Ground floor rooms are available, a rarity in this area and the location itself is easily accessible from the highway. The hotel's high standard of accommodation, including rooms designed to meet various mobility needs, has been well received, including the presence of secure baggage storage. However, it's worth noting that there is no lift to the top floor and there seems to be a lack of detailed accessibility information provided. Despite these minor drawbacks, The Crown Inn Pooley Bridge largely delivers a pleasant and accommodating stay for guests with disabilities.

Luxury
Nestled in the picturesque setting of Pooley Bridge, The Crown Inn exudes a luxurious charm that truly enhances the stay experience. Guests are welcomed into beautifully decorated rooms featuring modern classic styling and an undeniable luxury feel, accentuated by high-quality soaps and toiletries from The White Company. The bathrooms stand out for their luxury presentation, repeatedly highlighted as very luxurious by satisfied visitors.

The hotel's decor and style maintain a high standard, evident in the stylish rooms and the residents-only lounge. This exclusive lounge, complete with a cozy open fire, offers a relaxing retreat for guests and adds to the overall luxury ambiance.

The quality of food served is another standout aspect with diners frequently praising it as high quality. Though the room prices are on the higher side, guests find them acceptable, reflecting the level of standard and service that aligns well with the hotel's four-star rating.

Combined with great hospitality and a fantastic location boasting beautiful views, The Crown Inn offers an outstanding experience with a deluxe, high-standard touch that leaves a lasting impression.

Dog Friendly
The Crown Inn Pooley Bridge is highly praised for its exceptional dog-friendly facilities and services. Guests consistently highlight the warm and accommodating atmosphere for their pets, thanks to the provision of dog beds and the thoughtful offering of treats and sausage breakfasts for dogs. The hotel is noted for allowing dogs in various areas, including the bar and rooms, which maintain a clean and odor-free environment.

Visitors commend the staff for making both them and their pets feel remarkably welcome, even going as far as to make a fuss over their dogs, ensuring plenty of treats are available. Many travelers with pets felt that this hotel was perfect for their stay with comments often reflecting how well their dogs were treated.

The village surrounding The Crown Inn is equally welcoming, described as having some of the friendliest people around. The premises are ideal for those traveling with dogs, providing a cosy and comfortable stay for both humans and their four-legged friends. Rooms are spacious and equipped with modern amenities such as large double beds and great showers, which guests appreciated alongside the dedicated dog-friendly approach of the hotel.

Overall, The Crown Inn Pooley Bridge proves to be an excellent choice for dog owners seeking a comfortable and genuinely welcoming stay for both themselves and their pets.


No, The Crown Inn Pooley Bridge doesn't have any pool.

No, a spa isn't available at The Crown Inn Pooley Bridge.

Yes, The Crown Inn Pooley Bridge welcomes dogs.

No, parking facilities aren't available at The Crown Inn Pooley Bridge.

No, The Crown Inn Pooley Bridge doesn't have a gym.

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