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Summary of reviewsHotel Palace enjoys an excellent central location in Poperinge with guests lauding its convenience and proximity to key attractions, the main town square and essential amenities such as the train station. The quiet, historic building, complemented by friendly and helpful staff, provides an oasis of calm amid the hustle and bustle of the city.
The breakfast experience is a key highlight at Hotel Palace, frequently described as superb, delicious and varied. Guests appreciate the fresh and plentiful buffet offerings, including freshly cooked eggs, bacon, a variety of cheeses and breads and fresh fruits. The accommodating staff and the charming garden dining option further elevate the morning meal. Similarly, the hotel’s dinner service is praised for its quality and the passion of the chef, though availability is limited to breakfast only.
Rooms at Hotel Palace are noted for their spaciousness, modern decor and cleanliness. Many find the themed naming of the rooms after Belgian beers a charming touch. The amenities are high-end and cleanliness is consistently emphasized. While some rooms are smaller or feature limited natural light, overall comfort and spaciousness receive high marks. A few rooms may experience street noise, but this appears to be a minor concern compared to the overall satisfaction with the accommodations.
Cleanliness is a strong point with frequent mentions of the hotel’s well-kept and tidy environment, which significantly enhances the guest experience. Furthermore, the staff are often described as exceptionally friendly, professional and attentive, contributing to a warm and hospitable atmosphere. The owners are particularly noted for their helpfulness and care.
Finally, the comfort of the beds is frequently highlighted with many guests describing them as very comfortable and conducive to a restful night's sleep. The positive feedback on the bed quality stands as a testament to the hotel's commitment to guest comfort.
Overall, Hotel Palace stands out for its prime location, excellent breakfast, modern and clean rooms and exceptionally friendly staff, making it a highly recommended choice for travelers visiting Poperinge. Show more
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Categories
Cheap Hotel
Located in Poperinge, this hotel offers basic accommodation at a competitive price. It's a practical option for travelers looking for affordable lodging.
Dog Friendly Hotel
Hotel near Nightlife Spots
Small Hotel
Room Types
Double RoomAll rooms feature a phone and TV. The bathroom has a shower.
Twin RoomAll rooms feature a phone and TV. The bathroom has a shower.
Triple RoomAll rooms feature a phone and TV. The bathroom has a shower.
Single RoomAll rooms feature a phone and TV. The bathroom has a shower.
Guest Reviews
8.2
Very Good
Location
Hotel Palace boasts an enviable location right in the center of Poperinge, making it an ideal choice for both leisure and convenience. Guests repeatedly praise its excellent and central positioning, which places it just a 30-second walk from the main town square. Whether planning a brief stay or an extended visit, the hotel's location stands out as a significant advantage, enhancing the overall experience. Located close to key attractions and essential amenities, it provides easy access to the train station and is well-connected for cycling trips to nearby areas such as Ypres, Heuvelland and Westvleteren Abbey. Despite some minor inconveniences like nearby street works, the general consensus is overwhelmingly positive about the hotel's geographical benefits. Additionally, the hotel is noted for its peace and quiet, making it a restful haven amidst the bustling city center. The historic and beautiful building, complemented by friendly and helpful staff, further enriches the guest experience, aligning perfectly with expectations for a centrally located accommodation.
Breakfast
Hotel Palace's breakfast experience received highly positive feedback from guests, characterized by words like excellent, superb and delicious. Guests consistently praised the ample and varied buffet, which offered fresh products, including freshly cooked eggs, bacon, a table of cheeses, meats and breads. The inclusion of fresh fruits, juices and berries stood out and special dietary requests were accommodated, such as adding cookies when croissants were requested.
The breakfast setting also added to the charm with some guests particularly enjoying dining in the garden. The items were replenished quickly, ensuring everything was fresh and well-stocked. The quality of the food was of a high standard, contributing to an overall satisfying breakfast experience.
Despite a few mentions of limited choices and basic offerings, the general sentiment was overwhelmingly positive. The attentive service and high-quality ingredients made for a delightful start to the day at Hotel Palace.
Dinner
Hotel Palace offers a dining experience that has garnered positive feedback from many guests. The overall dinner experience is praised for its quality with fresh and delicious food prepared to a high standard. Guests have highlighted the good food and the presence of a passionate chef ensures that dinners are perfectly prepared. The restaurant itself is well-regarded, adding to the enjoyable dining atmosphere. Notably, items like the beer and soup have received special mentions for their excellence. Despite these positive aspects, it is important to note that the restaurant is only open for breakfast, limiting the availability of dinner options onsite. Nonetheless, for those who do dine at the hotel, the experience is very good with a good restaurant contributing to the overall satisfaction.
Rooms
Hotel Palace offers rooms that are generally appreciated for their spaciousness, modern decor and cleanliness. Many guests have highlighted the large, well-equipped rooms that provide a comfortable stay and are often named after Belgian beers, adding a unique touch. The amenities in the rooms are considered to be high-end and well-maintained.
Most reviews noted the rooms as being very clean with particular praise for the tidy, modern bathrooms. However, there were a few mentions of smaller bathrooms and tiny showers, which might be a point to consider for future improvements.
While the rooms are generally well-received, there are some variations in their size with a few reviews mentioning smaller or attic-like spaces with limited natural light and small windows. Despite this, the spaciousness and overall comfort were consistent highlights across many reviewers' remarks.
Moreover, some rooms facing the street may experience noise, although this did not seem to be a widespread issue. Overall, Hotel Palace's rooms stand out for their cleanliness, comfort, modernity and unique thematic names, making it a pleasant choice for many travelers.
Beds
Hotel Palace excels in offering a satisfying sleep experience with guests consistently praising the comfort of the beds. Descriptions such as comfortable, very good and wonderful frequently highlight the high quality of the mattresses. Phrases like clean and comfortable and nice and comfy further emphasize the overall appeal. Some guests even use descriptors like excellent, delightful and delicious to express their satisfaction. In addition, the spaciousness of the beds is mentioned as more than enough for a good night's sleep. The consistently positive feedback makes Hotel Palace's beds a highly recommended feature for anyone looking to rest comfortably while traveling.
Cleanliness
Hotel Palace receives consistent praise for its cleanliness. Guests frequently highlight the hotel's overall very clean atmosphere with rooms being notably clean, spacious and comfortable. The facilities are well-maintained, ensuring a pleasant stay. Everything is kept tidy, meeting guests' expectations. Regular mentions of very clean rooms and neat environments suggest that the hotel prioritizes cleanliness, contributing to a comfortable and enjoyable experience. The combination of cleanliness and good facilities underscores the hotel's commitment to providing a high standard of accommodation.
Staff
At Hotel Palace, guests consistently commend the staff for their exceptionally friendly and welcoming demeanor. The service is marked by a blend of warmth and professionalism with many guests highlighting the first-class reception and smooth service provided by the team. Efficient and attentive, the staff often go above and beyond in ensuring a pleasant stay, reflecting a genuine interest in guest satisfaction. The owners are particularly noted for their helpfulness and care, contributing to an overall warm and hospitable environment. Personal interactions with friendly and kind staff members make the experience at Hotel Palace even more memorable. However, one guest did mention an unfriendly encounter at reception, standing as an exception in an otherwise overwhelmingly positive feedback about the team. Nonetheless, the high praise for the reception, including terms like superb and very friendly, dominates the reviews, indicating that guests feel very well looked after during their stay. The conscientious efforts of the staff, from the helpful owners to the attentive reception, create a comfortable and welcoming atmosphere that guests appreciate.
No, Hotel Palace doesn't have any pool.
No, a spa isn't available at Hotel Palace.
Yes, Hotel Palace welcomes dogs.
No, parking facilities aren't available at Hotel Palace.