Budget Village Apartments - Porto Letizia
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Summary of reviewsBudget Village Apartments - Porto Letizia receives high praise for its picturesque lakeside location on the shores of Lake Lugano in Porlezza. The setting provides breathtaking views of the lake and surrounding mountains, making it an ideal retreat for guests looking to relax and enjoy the natural beauty of the region. Families and pet owners particularly appreciate the ample beach space, dog-friendly facilities and proximity to local amenities and attractions.
The cleanliness of the apartments garners a mixed reception. Many guests describe the accommodations as very clean and well-maintained, though some report issues like dirty floors, cobwebs and mold. Despite these occasional lapses, the positive comments highlight clean towels, well-equipped apartments and a generally spotless environment.
Guest opinions on the rooms are also varied. While some apartments are large, well-decorated and offer stunning lake views from balconies, others suffer from outdated furniture, cleanliness issues and lack of amenities like proper kitchen supplies. Comfort levels of beds are inconsistent with some guests enjoying comfortable, spacious beds while others find the sofa beds and some single beds to be uncomfortable and in need of replacement.
The staff at Budget Village Apartments - Porto Letizia receive consistent commendations for their friendliness and helpfulness. Multilingual capabilities and a proactive approach to resolving issues enhance the overall guest experience. Occasional lapses in service do occur but are outweighed by the majority of positive interactions.
Wi-Fi connectivity is a common point of frustration for guests, as internet access is limited or non-existent in many apartments, despite being available in common areas and the main building. The pool facilities are another area of concern with the pool being non-operational and left in a state of disrepair, which disappointed many visitors who expected it to be functional based on promotional photos.
Despite its drawbacks, Budget Village Apartments - Porto Letizia stands out as a dog-friendly destination, offering extensive facilities for pets, such as a dedicated dog beach and ample green spaces. This makes it an appealing choice for families traveling with pets.
Overall, while the Village Apartments have some areas needing improvement, the combination of its stunning location, helpful staff and family- and pet-friendly amenities make it a popular choice for those looking to unwind by Lake Lugano. Potential guests should be aware of the variability in apartment quality and the Wi-Fi and pool limitations when planning their stay.
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The cleanliness of the apartments garners a mixed reception. Many guests describe the accommodations as very clean and well-maintained, though some report issues like dirty floors, cobwebs and mold. Despite these occasional lapses, the positive comments highlight clean towels, well-equipped apartments and a generally spotless environment.
Guest opinions on the rooms are also varied. While some apartments are large, well-decorated and offer stunning lake views from balconies, others suffer from outdated furniture, cleanliness issues and lack of amenities like proper kitchen supplies. Comfort levels of beds are inconsistent with some guests enjoying comfortable, spacious beds while others find the sofa beds and some single beds to be uncomfortable and in need of replacement.
The staff at Budget Village Apartments - Porto Letizia receive consistent commendations for their friendliness and helpfulness. Multilingual capabilities and a proactive approach to resolving issues enhance the overall guest experience. Occasional lapses in service do occur but are outweighed by the majority of positive interactions.
Wi-Fi connectivity is a common point of frustration for guests, as internet access is limited or non-existent in many apartments, despite being available in common areas and the main building. The pool facilities are another area of concern with the pool being non-operational and left in a state of disrepair, which disappointed many visitors who expected it to be functional based on promotional photos.
Despite its drawbacks, Budget Village Apartments - Porto Letizia stands out as a dog-friendly destination, offering extensive facilities for pets, such as a dedicated dog beach and ample green spaces. This makes it an appealing choice for families traveling with pets.
Overall, while the Village Apartments have some areas needing improvement, the combination of its stunning location, helpful staff and family- and pet-friendly amenities make it a popular choice for those looking to unwind by Lake Lugano. Potential guests should be aware of the variability in apartment quality and the Wi-Fi and pool limitations when planning their stay.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Panoramic View Pool
3-Star Aparthotel
Aparthotel with Panoramic View Pool
About Budget Village Apartments - Porto Letizia
License: 013189-RTA-00005, IT013189A1Y8YMVGDB
Guest Reviews
Location
The setting is ideal for visitors wanting to explore nearby attractions, including Lugano, Milan and Lake Como. The proximity to local amenities like supermarkets and laundromats enhances convenience. Guests often highlight the serene environment and ample beach space, which is perfect for relaxing and even welcomes dogs.
This prime lakeside location provides exceptional and unique views from many of the apartments, especially those with balconies or large terraces. It is an excellent spot for both short stays and longer getaways. The beautiful surroundings, coupled with a friendly staff and clean facilities, make it a delightful place to unwind and enjoy the natural beauty of the lake region.
Rooms
Many guests appreciate the spaciousness of certain apartments, describing them as large and well-decorated with some even boasting two balconies. A room with a lake view seems highly favored, adding to the appeal of the stay.
On the flip side, there are consistent complaints about the quality and maintenance of the rooms. Multiple reviews mention old furniture, poor cleanliness and inventory issues like a lack of proper plates and glasses. Some guests found the beds, especially the sofa beds, to be quite uncomfortable and the overall size of the rooms can feel tight and congested, particularly for families. Another point of concern is that the actual condition of the rooms sometimes does not match the photos provided, leading to disappointments.
Choosing a room with a lake view appears to enhance the experience, but potential guests should be prepared for some variability in the quality and upkeep of the apartments.
Beds
However, a significant portion of guests reported discomfort, particularly with the single and sofa beds. Some mentioned that the mattresses were worn out or too firm and the absence of proper mattress protectors on some beds led to slipping on plastic covers. The sofa bed was frequently criticized for being saggy and small and in some cases, it still had the plastic cover on, making it less desirable for sleep. Several reviews indicated that the mattresses, especially in the kids' beds and sofa bed, really need replacing due to their uncomfortable state. Additionally, inconsistencies in the types of mattresses used on each side of the double beds were noted, contributing to a mediocre sleep experience for some guests.
Cleanliness
However, some guests reported significant cleanliness issues. Complaints ranged from dirty floors and old wrapping paper in armchairs to traces of mold around sinks and showers. There were mentions of cobwebs, spiders and overall poor maintenance of the facilities. Several reviews noted that cleaning was superficial with specific issues like insufficient cleaning supplies, a lack of a trash can and suboptimal bathroom conditions. Additionally, a few guests were dissatisfied with the high cleaning fees, feeling that the cleanliness level did not justify the 85-euro charge.
In summary, while many guests found the apartments to be clean and well-kept, others experienced varying levels of hygiene issues that the management might need to address to ensure a consistently pleasant experience for all visitors.
Staff
The property manager and the chef have also been noted for their attentive and accommodating behavior, enhancing the overall guest experience. The staff's responsiveness, willingness to solve issues swiftly and their polite demeanor are frequently mentioned, contributing to a sense of reliability and comfort for guests. Additionally, the staff's proactive approach to fixing problems, such as WiFi issues, demonstrates their commitment to guest satisfaction.
However, there are occasional remarks indicating inconsistency with some experiences of unhelpfulness or lack of understanding at the information desk. Despite these occasional lapses, the majority of reviews emphasize the positive interactions with staff, pointing to a team that is mostly friendly, solution-oriented and dedicated to providing excellent service. Overall, the staff at Budget Village Apartments - Porto Letizia significantly enhances the guest experience through their friendliness, helpfulness and welcoming nature.
Wi-Fi
Pool
3 Star
Accommodation amenities were found to be mostly satisfactory with the essential needs well catered for and amenities being available and in great condition. Additionally, guests appreciated the friendly staff that contributed positively to their stay.
Nonetheless, some areas need improvement. Several guests felt that the accommodations did not match the descriptions provided online, pointing out missing amenities like Wi-Fi and a general lack of service such as towel or bed linen replacements. The apartments were also critiqued for being small and in need of a makeover with unfinished buildings on the premises adding to the dissatisfaction. Moreover, the price-performance ratio was a common concern with many feeling that the cost did not reflect the quality or services provided.
While the on-site restaurant, La Rotonda, received praise for its offerings, overall experiences were mixed due to issues with upkeep and the accommodations' value for money.
Dog Friendly
Visitors have praised the seamless integration of dogs into everyday activities, noting that dogs are allowed everywhere and that the environment is accommodating to pets. The ground floor seating areas are ideal for guests with dogs and the friendly staff contribute to a welcoming atmosphere.
While the primary focus of the positive reviews is the accommodation's suitability for pets, it's also highlighted as a perfect vacation spot for families. Budget Village Apartments - Porto Letizia ensures that both kids and dogs can enjoy a stress-free and enjoyable stay, making it a top address for those vacationing with both children and pets.
Yes, Budget Village Apartments - Porto Letizia has pool(s) that belong to one or more of the following categories: Panoramic View Pool.
No, a spa isn't available at Budget Village Apartments - Porto Letizia.
Yes, Budget Village Apartments - Porto Letizia welcomes dogs.
No, parking facilities aren't available at Budget Village Apartments - Porto Letizia.
No, Budget Village Apartments - Porto Letizia doesn't have a gym.
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Hotel in Porlezza
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