Howard Johnson by Wyndham Niagara Falls offers a commendable location, frequently praised for its convenience to key attractions like Niagara Falls, as well as proximity to essential amenities such as Tim Hortons, grocery stores and multiple restaurants. Guests find the location quiet and pleasant, making it a practical choice despite some mentioning it's slightly farther from the falls than expected. The convenience and savings on parking typically offset this minor inconvenience.
Breakfast at the hotel has mixed reviews; it is appreciated for being complimentary and includes features like do-it-yourself waffles with staff receiving praise for professionalism. However, the limited variety, lack of protein options, small breakfast station and occasional cleanliness concerns suggest room for improvement.
Rooms receive a variety of feedback. They are noted for being spacious, family-suitable and housing comfortable beds. The heart-shaped jacuzzi added a romantic touch for some guests. Yet, many reviews suggest the need for significant updates due to outdated decor, musty smells and inadequate amenities such as fridges or microwaves. Cleanliness and maintenance are inconsistently maintained across rooms.
Cleanliness within the hotel is highlighted both positively and negatively. Guests report clean linens and towels, but many express concerns about stained mattresses, dirty carpets and outdated bathrooms. Unpleasant odors and unkept surroundings also detract from guest experiences, underscoring a need for renovations and more consistent upkeep.
The staff at the hotel are frequently described as friendly, helpful and welcoming, which enhances the overall guest experience. Management and front desk personnel, particularly employees like Adrian and Hemi, are noted for exceptional customer service. However, there are occasional reports of unhelpful or rude interactions.
Free WiFi is available but receives mixed feedback. Some guests find it sufficient, while others report significant issues with connectivity and weak signals, especially in the rooms, calling for a more reliable internet connection.
The pool facilities, both heated and outdoor, receive positive remarks for their cleanliness, warmth and inviting ambiance, enhancing the guest experience. However, potential guests should check the availability as there have been instances where the pool was closed or required maintenance.
Parking at the hotel has ample space and convenient access, but the $10 per day fee, which is sometimes not clearly communicated, can be a point of frustration. The condition of the parking lot with potholes and safety concerns, also draws criticism.
Beds at the hotel are another mixed point with some guests finding them very comfortable, while others report issues with softness, unevenness and cleanliness, highlighting the need for upgrades and better maintenance.
Pet-friendliness is a noted advantage of the hotel with guests appreciating the ability to bring their dogs for a $20 daily fee. However, restrictions on breed and size, combined with noise complaints, suggest that the experience can vary.
In conclusion, Howard Johnson by Wyndham Niagara Falls offers several appealing features such as its location, friendly staff and enjoyable pool amenities. However, it also faces notable areas for improvement, particularly with room maintenance, cleanliness, breakfast variety, WiFi reliability and parking conditions.
Travelodge by Wyndham Niagara Falls Lundys Lane offers a convenient location and generally positive staff interactions which enhance the overall guest experience, despite some mixed reviews. Situated on Lundys Lane, the hotel is praised for its proximity to Niagara Falls and accessibility to main attractions and nearby amenities like restaurants and grocery stores. Despite being away from the more bustling Clifton Hill area, guests appreciate the relative quiet and ease of access to major points of interest.
The staff at the hotel are often highlighted positively with many guests recounting experiences with friendly, polite and professional team members who are willing to assist and resolve issues promptly. However, this is contrasted by occasional reports of rudeness and inefficiency, indicating variability in service quality.
Guests have mixed feelings about the breakfast offerings. Some appreciated the simple continental choice and helpful breakfast room service, while others felt let down by the limited selection, lack of hot options and inconsistency in availability. This indicates room for improvement in aligning breakfast service with guest expectations.
Room experiences at the Travelodge also vary. Many guests appreciate the spacious and clean accommodation with organized layouts, particularly for larger families due to rooms with multiple beds. However, issues such as dirty carpets, dated amenities and malfunctioning equipment were common drawbacks. Persistent maintenance problems, such as poor TV reception and broken facilities, along with reports of unpleasant smells, detract from the overall guest satisfaction.
Cleanliness appears to be a major area of concern with repeated reports of dirty carpets, unclean bathrooms and outdated, poorly maintained facilities. The inconsistency in housekeeping services further aggravates these cleanliness issues.
Wifi connectivity at the hotel receives poor reviews with many guests struggling with frequent disconnections and weak signal quality, impacting their ability to use the internet and watch TV. This shortfall in wifi services is a significant downside noted by several visitors.
The pool receives mixed reviews. While well-maintained and enjoyable for children on some occasions, there are complaints regarding murky water, unpleasant odors and periods when the pool was closed or not operational. These inconsistencies in maintenance detract from its overall appeal.
Lastly, the beds at the hotel received notable criticism for being uncomfortable with issues such as flimsy construction, poor-quality spring mattresses and mismatched component sizes. Despite the fair pricing of accommodations, the bed quality and comfort stood out as areas needing improvement.
Overall, Travelodge by Wyndham Niagara Falls Lundys Lane provides a fairly priced, convenient option for visiting the Niagara region, accentuated by friendly staff and spacious rooms, but falls short in areas of cleanliness, amenities and comfort, suggesting targeted improvements could significantly enhance guest satisfaction.
Ramada Plaza by Wyndham Niagara Falls garners positive reviews for its strategic location and comfortable accommodations. Situated conveniently close to Niagara Falls and Clifton Hill, guests appreciate the hotel's balance of accessibility and tranquility, making it ideal for exploring local attractions while avoiding crowded areas. Dining options abound, including on-site restaurants, and the proximity to an outlet mall adds to its appeal for shopping enthusiasts.
The hotel receives commendations for its spacious and clean rooms, with modern amenities and comfortable beds ensuring a pleasant stay. Guests highlight the hotel's commitment to cleanliness, noting that both the rooms and hotel grounds are meticulously maintained. While there are occasional issues with room odors and worn furniture, these are generally minor compared to the overall satisfaction with the accommodations.
The staff at Ramada Plaza by Wyndham Niagara Falls are recognized for their friendliness and professionalism. They contribute significantly to the positive experiences of guests through their warm interactions and efficient service. While some have noted issues during check-in, the majority of guests find the staff both approachable and knowledgeable, enhancing their stay.
Families find the hotel particularly accommodating, with spacious family rooms providing privacy and convenience for group stays. The affordability and calming atmosphere make it a fitting choice for family events and holiday getaways.
Swimming pool options, both indoor and outdoor, are appreciated for offering entertainment and relaxation, though some guests have mentioned temperature and cleanliness issues. Despite this, the pools are seen as a valuable addition to the property.
Though breakfast receives mixed reviews—praising the quality but critiquing the lack of complimentary options—the overall feedback is favorable. Whether seeking a family-friendly environment, a restful retreat, or a convenient hub for exploring Niagara Falls, Ramada Plaza by Wyndham is noted as a reliable and welcoming choice.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 89 hotels in and around Port Colborne