Port Dickson2.50353600,
101.83647800,
Lot Pt 49, Batu 4, Jalan Pantai, 71050, Port Dickson(Show on Map)
6.8
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Seri Malaysia Port Dickson garners a mixed reception from its guests but has several positive aspects that standout. Notably, the hotel's prime location near the beach and within walking distance of numerous food stalls, restaurants and a vibrant night market offers significant convenience and enhances the visitor experience. The proximity to the beach allows for picturesque views and easy access to beachside activities, contributing to the overall charm of staying there.
Guests generally appreciate the friendly and professional service provided by the staff, who are consistently described as welcoming and efficient. The check-in process is often quick, creating a positive first impression. Furthermore, families find the hotel appealing with its spacious family rooms, kid-friendly pool and surrounding clean and quiet environment ideal for family vacations. The availability of ample parking, despite some minor issues, is another positive feature for guests arriving by car.
Breakfast and dinner offerings at the hotel have their highlights, particularly the local dishes which are often praised for their taste. However, the experience is mixed due to the limited selection and issues with cleanliness affecting the dining area. The availability of nearby food trucks and restaurants works in the hotel's favor by providing guests with additional dining options.
Guestrooms receive varied reviews. While many appreciate the spaciousness, comfort and basic amenities provided, issues with cleanliness and maintenance are frequently noted. Reports of dusty surfaces, dirty bathrooms and outdated furniture underscore the need for improvements. Similar concerns extend to the bed quality, where guests have encountered unwashed bedsheets and old mattresses.
Cleanliness across the hotel's premises has room for improvement. Common areas and bathrooms often fall short of expectations with reports of mold, stains and general neglect, contributing to a negative impression on this front. The wifi service and pool also receive mixed reviews with wifi reliability and pool size and cleanliness being the main points of concern.
In summary, while Hotel Seri Malaysia Port Dickson offers significant appeal through its prime location, family-friendly amenities and cordial staff, there is substantial room for improvement in cleanliness, maintenance and the variety of dining options to enhance the overall guest experience. Show more
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Categories
Family Friendly Hotel
This hotel is a reliable choice for families seeking a comfortable and convenient stay. It provides essential amenities and services suitable for families with children.
Business Hotel
This hotel provides standard amenities and services suitable for business travelers. It is located in Port Dickson.
Cheap Hotel
Part of the Hotel Seri Malaysia chain, this hotel provides affordable accommodation in Port Dickson. It offers essential amenities and services suitable for budget-conscious travelers.
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Hotel with Indoor Pool
Room Types
Standard Double or Twin RoomAir-conditioned room features a TV, electric kettle. Also includes a seating area and private bathroom with shower.
Family Room (3 Adults)Larger, air-conditioned room features a TV, electric kettle and mini fridge. Also includes a seating area and private bathroom with shower.
Family Room (4 Adults)Largest, air-conditioned room features a TV, electric kettle and mini fridge. Also includes a seating area and private bathroom with shower.
Guest Reviews
6.8
Rated
Location
Hotel Seri Malaysia Port Dickson enjoys a prime location that guests have consistently praised. Situated conveniently close to the beach, the hotel's strategic position allows easy access for beachgoers, merely needing to cross the road to reach the sands. This proximity not only provides stunning views but also makes it effortless for guests to engage in beachside activities, such as jogging or a casual stroll.
The hotel is effectively positioned near an array of food stalls and restaurants, making dining options plentiful and accessible. The night market or pasar malam, at Batu 4 is also nearby, adding a vibrant cultural element to the stay. Its central location within Port Dickson means many key attractions and facilities are within easy walking distance, enhancing the overall convenience for travelers.
Moreover, the hotel’s strategic placement ensures that everything guests might need, including shops and eateries, is within easy reach. This combination of beachside charm and urban accessibility has made the location of Hotel Seri Malaysia Port Dickson a highlight frequently appreciated by visitors.
Breakfast
The breakfast experience at Hotel Seri Malaysia Port Dickson has received mixed reviews from guests. Many visitors praised the delicious food, highlighting favorite local dishes like nasi lemak, nasi goreng kampung and kuay tiaw goreng. Diners appreciated tasty options such as spaghetti Bolognese and Aglio olio, which are noted to be cheaper compared to other places.
However, the menu's variety often fell short of expectations. There were criticisms about the limited selection with some guests expressing a desire for more diverse breakfast options. The absence of a buffet and breakfast not being included in some packages were also noted drawbacks.
On the positive side, some guests found the breakfast satisfying and praised the excellent quality of the Malay cuisine served. There were, nonetheless, a few issues with cleanliness and the presence of flies affecting the dining experience.
Despite the criticisms, the breakfast generally received favorable mentions for its taste and the quality of available dishes, though the variety and completeness of the service could use improvement.
Dinner
Hotel Seri Malaysia Port Dickson offers a dining experience that has received mixed reviews from guests. On the positive side, many have praised the delicious food available at the hotel. There are convenient spots for meals and live cooking stations that add a dynamic touch to dinner services. Additionally, the presence of numerous food trucks around the area provides guests with a variety of snacks, dinner options and beverages.
However, some guests have noted that the dinner options are somewhat limited and it can take a considerable amount of time to be served. Although the hotel allows guests to order hot food starting from 6 pm, specific items such as steamboat require booking in advance and might not always be available. The reviews indicate that while the location of the dining area is satisfactory, there's room for improvement in both the variety and availability of dinner menu options.
Rooms
Hotel Seri Malaysia Port Dickson offers a mixed experience for its guests, particularly when it comes to room accommodations. The positive highlights of many reviews focus on the spacious, clean and comfortable nature of the rooms, which are noted to be particularly roomy for families. Guests appreciate the satisfactory levels of comfort with some rooms offering pleasant views and proper water heaters. Basic toiletries are provided and extras like Tefal irons are considered a bonus.
The hotel is conveniently located near the beach and it’s easy to find food nearby, enhancing its appeal for travelers. The check-in process is generally quick and the staff are described as friendly and efficient, adding to an enjoyable overall stay.
However, reviews also point out several areas in need of improvement. Many rooms suffer from cleanliness issues, including dusty surfaces, dirty bathrooms and unpleasant odors. Some guests report problems with air conditioning being insufficiently cold, leading to discomfort. Facilities like the TV and telephone sometimes do not function properly and complaints about outdated and poorly maintained furniture are common.
Despite these drawbacks, the overall experience can be satisfactory if fortunate to receive a well-maintained room. The combination of friendly service, good room size and convenient location provides potential for a pleasant stay, though improvements in maintenance and cleanliness would significantly enhance the guest experience.
Beds
Hotel Seri Malaysia Port Dickson has a mix of reviews regarding the quality of their beds. On the positive side, guests have noted that some beds are comfortable and there are instances where the beds are described as tidy and mostly good. However, there are several areas that need improvement. Many guests mentioned that the beds felt old and uncomfortable with some reporting issues such as sand and dirt on the bedsheets. There have also been remarks about insufficient blankets and the need to request extra pillows. The overall cleanliness of the beds seems to be a recurring concern with reports of unwashed bedsheets and smelly pillows contributing to an experience that some found less than satisfactory. While bedding quality varies, consistent efforts in maintaining bed hygiene could enhance the comfort and satisfaction of future guests.
Cleanliness
Hotel Seri Malaysia Port Dickson has garnered a mix of feedback regarding its cleanliness. Guests noted that the bathrooms often fell short of standards with reports of mold, stains and low water pressure. Rooms were described as dusty and several reviewers mentioned finding hair, sand and even insects like cockroaches and bed bugs. Housekeeping services received criticism for their inconsistency with specifics such as unwashed towels, stained bed linens and infrequent cleaning surface prominently.
Visitors also pointed out areas needing regular maintenance, mentioning smelly toilets, water drainage issues and outdated bathroom fixtures. The overall cleanliness of common areas in the hotel, including the corridors and the surrounding grounds, did not fare much better with many highlighting visible dust and signs of neglect.
While there were a few mentions of clean rooms, the prevailing sentiment among guests leaned heavily towards unsatisfactory cleanliness and a need for significant improvement. The hotel’s state was perceived as rundown and not well-kept, contributing to an overall negative impression regarding hygiene and maintenance standards.
Staff
At Hotel Seri Malaysia Port Dickson, the staff consistently receives praise for their pleasant and friendly demeanor. Guests frequently highlight the warm and welcoming smiles they are greeted with upon arrival. Receptionists and counter staff are described as good, prompt and efficient, ensuring a reasonably quick check-in process. Many find the staff polite, professional and ready to offer help, proving their experience and trustworthiness.
Phrases such as "wonderful and friendly," "very pleasant," and "friendliness of staff" dominate the reviews, emphasizing the positive interaction guests have with the hotel's team. The hotel staff's politeness and attentiveness enhance the guest experience, creating a welcoming atmosphere throughout the hotel. The consistent friendliness and positive attitude of the staff markedly stand out.
However, there are occasional mentions of lapses, such as housekeeping entering rooms without permission and isolated comments about poor attitudes and arrogance. Despite these intermittent concerns, the overall impression remains overwhelmingly positive with the majority of guests appreciating the friendly, honest and professional service they receive. The managerial team also appears to be friendly, further contributing to a positive guest experience.
Overall, the staff at Hotel Seri Malaysia Port Dickson is a key highlight with their friendliness and professionalism leaving a lasting impression on guests.
Wi-Fi
Hotel Seri Malaysia Port Dickson has room for improvement when it comes to its wifi services. While some guests noted that the wifi was reliable, many others expressed dissatisfaction with the lack of internet access in their rooms. A common critique was the absence of wifi passwords and the need for better connectivity. Adding complimentary wifi in the rooms would address these concerns and enhance the overall guest experience. By focusing on boosting the wifi quality and ensuring it is accessible in all areas of the hotel, the establishment could significantly raise its appeal to tech-savvy travelers and business guests alike.
Pool
Hotel Seri Malaysia Port Dickson offers a swimming pool designed to be suitable for young children with areas that accommodate both 4 feet and 2 feet deep sections. However, many guests have noted that the pool is considerably small, often leading to a crowded environment, particularly for kids. Concerns have also been raised regarding the high levels of chlorine and occasionally unpleasant pool water. The pool appears to meet basic needs but is limited in size and may not provide ample space for all guests. Despite these issues, the presence of a pool remains a notable feature of the hotel.
Parking
Hotel Seri Malaysia Port Dickson offers plentiful and easy access parking, making it convenient for guests driving to the location. However, the parking spaces are reported to be narrow and tight with some guests experiencing minor scratches on their cars. Despite the limited space, the parking is generally considered safe. Guests should note that the parking area lacks CCTV coverage, so extra caution is advised. Additionally, there is no elevator access from the parking area, which might be inconvenient for some visitors. While there are some minor inconveniences, the overall consensus highlights the ample parking availability as a positive aspect of the stay.
Family
Hotel Seri Malaysia Port Dickson emerges as a commendable choice for families seeking a pleasant holiday getaway. It offers a spacious and family-friendly atmosphere, underscored by comfortable family rooms designed to cater to large groups and siblings alike. The hotel provides various facilities aimed at ensuring a delightful stay for families, including a kid's pool and rooms available for events and planned activities for children.
Families can enjoy the convenience of nearby food stalls, adding to the overall appeal. The environment is notably clean and quiet, making it an ideal setting for families to spend quality time together. While some guests voiced minor concerns regarding the comfort of mattresses and breakfast quality, the hotel's focus on family comfort and enjoyable amenities remains apparent. For those planning a family vacation on a budget, Hotel Seri Malaysia Port Dickson stands out as a substantial option to consider.
Yes, Hotel Seri Malaysia Port Dickson has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Seri Malaysia Port Dickson.
No, Hotel Seri Malaysia Port Dickson doesn't allow dogs.
Yes, parking facilities are available at Hotel Seri Malaysia Port Dickson.
No, Hotel Seri Malaysia Port Dickson doesn't have a gym.