Port Dickson, Lot 218, Km1 (batu 1), Jalan Pantai, 2.525295,101.810466(Show on Map)
7.6
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Merlin Hotel in Port Dickson stands out for its prime location, attracting guests with its proximity to the beach and the convenience of nearby amenities such as food stalls and convenience stores like Family Mart and 7-Eleven. The hotel is well situated for easy access to local attractions and provides ample parking, making it a convenient option for both first-time and returning visitors. Its setting strikes a balance between a tranquil retreat and accessibility to the bustling city center, shopping malls and petrol stations.
The hotel's rooms receive praise for their cleanliness, spaciousness and comfort. Many guests note that the rooms are well-organized and come equipped with essential amenities like TV and shower heaters. Despite its affordable rates, Merlin Hotel manages to offer a cozy and welcoming environment. However, some reviews highlight areas for improvement, particularly concerning noise levels, musty smells and occasional issues with dust and outdated mattresses.
Cleanliness within the hotel is generally good with many guests appreciating the tidy rooms and well-maintained areas. However, there are concerns about detailed cleaning, particularly regarding dusty floors, stained bedsheets and unsatisfactory bathroom cleanliness. Addressing these issues could significantly enhance the overall guest experience.
One of the hotel's standout features is its staff, who are frequently described as friendly, polite and helpful. Guests feel well-attended, thanks to the attentive housekeeping and the efficient reception team. The positive guest experience is greatly bolstered by the warm and welcoming environment created by the staff.
Parking at Merlin Hotel is largely commended for its ample, spacious and convenient facilities, catering well to guests who arrive by car. The availability of private and free parking spaces adds to the overall positive experience.
The hotel is particularly family-friendly with spacious family rooms and a well-maintained children's playground. Families appreciate the comfort and convenience provided, making Merlin Hotel a favored choice for family vacations.
While the hotel does not offer breakfast, its vicinity to numerous dining options ensures that meal choices are never far away, adding to the convenience for food enthusiasts.
Overall, Merlin Hotel is a budget-friendly option that excels in location, staff hospitality and basic amenities. Despite some areas needing improvement, it offers a generally positive and comfortable stay for its guests.
Categories
Family
Parking
Cheap
Room Types
Deluxe Double Room
Deluxe Family Room
Deluxe Triple Room
Deluxe Twin Room
Guest Reviews
7.6
Good
Review Summaries
Location
Merlin Hotel boasts a prime location that has garnered praise from guests for its strategic positioning. Its proximity to the beach makes it a preferred choice for those looking to enjoy coastal activities. The hotel is conveniently near a variety of essential amenities, including numerous food stalls, conveniently located marts such as Family Mart, 7-Eleven and KK Mart and popular dining spots like Dominos and grilled fish restaurants. Additionally, there's ample parking available for those driving in.
Guests appreciate how easy it is to find the hotel and its accessibility to local attractions, making it ideal for both first-time visitors and returning ones. The location isn't just about convenience—it's also close to a bustling city center, shopping malls and petrol stations, adding an extra layer of practicality for travel needs. The surrounding area offers a quieter atmosphere while still being accessible from main roads, providing a peaceful yet reachable retreat.
Whether it's a stroll to the nearby night market or a quick drive to Teluk Kemang or Bandar Lama port Dickson, the Merlin Hotel’s location is noted for balancing tranquility with convenience.
Breakfast
The breakfast situation at Merlin Hotel has garnered mixed feelings from guests. While the hotel provides some basic amenities such as a water dispenser, tea bags and mineral water, many reviews highlight the absence of a breakfast option. Several guests expressed a hope that breakfast would be offered on future visits, implying that its inclusion would significantly enhance their experience. The lack of breakfast is often mentioned alongside the overall affordability of the hotel, suggesting that for some, the trade-off is acceptable given the budget-friendly rate. Additionally, one review briefly mentioned the provision of toiletries, indicating it could be improved beyond just a piece of soap. Overall, the recurring desire for breakfast suggests it is a notable gap in the current offerings at Merlin Hotel.
Dinner
Merlin Hotel boasts a prime location that makes dining a breeze. Guests appreciate its proximity to a variety of restaurants and shops, ensuring that great food is never far away. Situated near the beach, visitors can enjoy scenic dining experiences close to the water. Convenience is a key highlight with numerous food stalls, convenience stores and the main road nearby. Nestled in the middle of the city, Merlin Hotel offers easy access to a range of eating places, making it an ideal choice for food enthusiasts.
Rooms
Merlin Hotel's guest reviews highlight a mix of positive and negative feedback regarding the rooms. On the positive side, many guests appreciate the cleanliness and spaciousness of the rooms. The rooms are frequently described as very clean, comfortable and spacious, making for a pleasant stay. Some reviewers specifically mention that the rooms are well-organized and that the hotel environment is tidy. Many guests were satisfied with the amenities provided, such as TV and shower heaters and found the room rates to be reasonable given the space and comfort provided.
However, there are a few areas where improvements could be made. Some guests reported issues with noise, particularly for rooms near the main road and suggested that soundproofing could be enhanced. A few reviews noted the presence of a musty smell and minor dustiness. Additionally, the lack of windows in some rooms was a recurring concern, appearing in numerous comments. There were also remarks regarding dated mattresses, which affected sleep comfort and occasional issues with cleanliness in the bathrooms and bedsheets.
Overall, Merlin Hotel offers clean, spacious and comfortable rooms with basic amenities, but there remains room for improvement in terms of noise management, periodic mustiness and occasional cleanliness lapses. The convenient location close to the town and ease of food access are additional positive aspects noted by the guests.
Beds
The bed situation at Merlin Hotel presents a mixed experience for guests. On the positive side, several guests found the beds to be comfortable and the bedding clean. Some noted soft mattresses and described the rest areas in the rooms as restful and cozy. However, there is a significant issue with cleanliness that detracts from the overall comfort. Multiple reviews highlighted stains on bed linens with disturbing accounts of bloodstains and general dirtiness. The bedsheets were often described as old, dusty and sometimes musty. Some beds were reported to have bugs and the positioning of beds away from air conditioners added to the discomfort for some visitors. Issues like worn-out towels and thin pillows compounded the problem. To elevate the guest experience, improvements in the quality and cleanliness of the bedding are essential.
Cleanliness
The cleanliness of Merlin Hotel receives mixed feedback from guests. On a positive note, many guests consistently described their rooms as clean, tidy and fitting for the budget. Several reviews mentioned that both the rooms and bathrooms were very clean and comfortable. The hotel's general area is also noted to be clean and well-maintained.
Guests appreciated the provision of essentials like coffee, tea and hot water in the bathroom, as well as overall good value for money. The staff’s friendliness and the hotel's convenient location close to the beach also received commendations.
However, there were frequent comments highlighting areas needing improvement. Many guests pointed out issues like dusty floors, stained bedsheets and pillows, dirty towels and less-than-satisfactory bathroom cleanliness. Some reviews noted that the overall cleanliness needs significant improvement, especially in areas such as the floor under the mattress, which was reported to have hair, sand and tissues.
Rooms with a less pleasant smell, dirty windows and inadequate cleaning of the balconies were also mentioned. The condition of the mattresses and the maintenance of the toilets received specific criticisms with some mentioning issues like yellowish stains on bedsheets and cigarette buds on the balcony.
Overall, while Merlin Hotel manages to maintain a reasonably clean environment and provides good value, there are notable lapses in detailed cleaning that need addressing to enhance the guest experience significantly.
Staff
Merlin Hotel enjoys a strong reputation for its commendable level of hospitality, predominantly reflected through its staff. The reviews highlight an overwhelmingly positive experience with the hotel's team, frequently described as friendly, welcoming and polite. Guests repeatedly note the staff's helpfulness and prompt response, making them feel valued and well-attended. Receptionists are specifically praised for their friendliness and efficiency, contributing to a smooth check-in experience.
Additionally, housekeeping is acknowledged as thorough and attentive, ensuring that the cleanliness of rooms and common areas meets guests' expectations. Smiling and greeting staff members create a warm environment, enhancing the overall stay. Whether assisting with navigating parking spaces or providing around-the-clock help, the staff's dedication to service stands out.
Despite a few minor mentions of areas needing improvement, the general consensus about Merlin Hotel's team is resoundingly positive, indicating that the staff's effort significantly enhances the guest experience.
Parking
Merlin Hotel offers a commendable parking experience for its guests. The parking facilities are largely described as ample, spacious and easy to use, providing considerable peace of mind for visitors arriving by car. The availability of private and free parking adds to the convenience, making it an attractive option for those driving to the location. Despite occasional mentions of limited spaces and some parking areas being a bit far, the overall sentiment reflects a positive experience. Cleanliness and safety within the parking zones are also noted, ensuring a comfortable transition from car to hotel room. With its well-maintained and accessible parking provisions, Merlin Hotel effectively caters to the needs of guests traveling by car.
Family
Merlin Hotel in Port Dickson emerges as an excellent choice for families seeking a comfortable and kid-friendly environment. The hotel boasts spacious family rooms designed to accommodate all members comfortably, making it suitable for family vacations. Positive feedback highlights the convenient and well-maintained children's playground, which provides an engaging space for kids to play while adults relax nearby. Located near coastal areas, the hotel ensures that children and families can enjoy both the beach and the hotel's amenities.
While some aspects of the stay, such as specific room aesthetics, received less favorable comments, the overall experiences were very positive. Families appreciated the hotel's clean and orderly environment and the attentive staff, who ensure that even the youngest guests are well cared for. The well-sized beds and family-oriented facilities enhance the comfort and convenience for all. Merlin Hotel comes highly recommended for family and friends looking for a delightful vacation spot that caters well to children.
FAQ
No, Merlin Hotel doesn't have any pool.
No, a spa isn't available at Merlin Hotel.
No, Merlin Hotel doesn't allow dogs.
Yes, parking facilities are available at Merlin Hotel.
