Mantra PortSea
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Summary of reviewsMantra PortSea in Port Douglas is highly praised for its prime location, close to the beach and city center, which offers easy access to shops, restaurants, the marina and the scenic Four Mile Beach. Guests appreciate the convenience of walking to various local attractions and the hotel's well-maintained facilities, such as multiple pools, a swim-up bar and accommodating staff. These attributes, combined with the tropical ambiance, make it a great value hotel for relaxation and exploration.
The continental breakfast receives mixed reviews; many guests enjoy the variety and quality of the offerings, particularly the colorful selection of muffins, fruits and beverages. However, some guests feel the breakfast could benefit from the inclusion of hot food options and more daily variety with a few considering it overpriced. On the other hand, the rooms are generally described as spacious, clean and comfortable with modern design and beautiful views of the pool. However, there are notable criticisms regarding outdated décor, occasional cleanliness issues and some maintenance needs.
The friendly and helpful staff at Mantra PortSea are a highlight, often praised for their welcoming and accommodating nature. Reception staff earn special mentions for their assistance with bookings and local recommendations, although some guests encounter inconsistent service, particularly at the pool bar, where service can be slow.
The pool area is a standout feature with its lagoon, lap and child-friendly pools, along with a popular swim-up bar. Cleanliness and the well-kept grounds contribute to a serene environment, though the water can be chilly due to the unheated pools. The proximity to the beach with multiple access points, enhances the beach-going experience, making it easy for guests to enjoy the sandy shores.
For recreation, Mantra PortSea provides a tennis court near the BBQ area and convenient parking options, including free underground parking. This makes it an appealing choice for those looking to combine leisure activities with their stay.
Mantra PortSea caters particularly well to families with features like a kid-friendly pool and pool slide being a hit among children. The location and various family-friendly amenities make it an excellent option for those traveling with children, though the hotel may feel more family-oriented, especially during school holidays.
Overall, Mantra PortSea offers a blend of convenience, relaxation and family-friendly activities, making it a solid choice for guests looking to enjoy Port Douglas, despite some areas that could use improvement in terms of breakfast variety, room updates and consistent service.
Categories
The continental breakfast receives mixed reviews; many guests enjoy the variety and quality of the offerings, particularly the colorful selection of muffins, fruits and beverages. However, some guests feel the breakfast could benefit from the inclusion of hot food options and more daily variety with a few considering it overpriced. On the other hand, the rooms are generally described as spacious, clean and comfortable with modern design and beautiful views of the pool. However, there are notable criticisms regarding outdated décor, occasional cleanliness issues and some maintenance needs.
The friendly and helpful staff at Mantra PortSea are a highlight, often praised for their welcoming and accommodating nature. Reception staff earn special mentions for their assistance with bookings and local recommendations, although some guests encounter inconsistent service, particularly at the pool bar, where service can be slow.
The pool area is a standout feature with its lagoon, lap and child-friendly pools, along with a popular swim-up bar. Cleanliness and the well-kept grounds contribute to a serene environment, though the water can be chilly due to the unheated pools. The proximity to the beach with multiple access points, enhances the beach-going experience, making it easy for guests to enjoy the sandy shores.
For recreation, Mantra PortSea provides a tennis court near the BBQ area and convenient parking options, including free underground parking. This makes it an appealing choice for those looking to combine leisure activities with their stay.
Mantra PortSea caters particularly well to families with features like a kid-friendly pool and pool slide being a hit among children. The location and various family-friendly amenities make it an excellent option for those traveling with children, though the hotel may feel more family-oriented, especially during school holidays.
Overall, Mantra PortSea offers a blend of convenience, relaxation and family-friendly activities, making it a solid choice for guests looking to enjoy Port Douglas, despite some areas that could use improvement in terms of breakfast variety, room updates and consistent service.
Hotel near Golf Courses
Situated in central Port Douglas, providing easy driving access to the area's main golf courses.
Hotel Taking Steps Towards Sustainability
This hotel is committed to sustainability by eliminating single-use dry amenities and moving to large format amenities. It also focuses on reducing food waste through a dedicated compost bin, strategic ordering, and buying in bulk, and separates hotel waste for recycling.
Family Friendly Hotel
Located close to the beach, this hotel offers three swimming pools, a gym, and a tennis court, providing various recreational activities for families. The self-contained apartments are ideal for longer stays.
Hotel with Swimming Pool
Mantra PortSea offers three pools, including a lagoon-style pool with a swim-up bar and a waterslide. It also has a lap pool and a plunge pool.
Outdoor Pool
Hotel with Outdoor Pool
This resort boasts three distinct pools, including a lagoon-style pool with a swim-up bar and a waterslide. It also features a lap pool and a plunge pool, catering to different swimming preferences.
Hotel near The Beach
Hotel with Parking
Hotel with Gym
Hotel with Tennis Courts
Guest Reviews
Mantra PortSea enjoys a prime location praised for its close proximity to the beach and main city center. Guests highlighted the convenience of walking to both the beach and the main part of Port Douglas with many noting a pleasant walk of around 15-20 minutes into town. The hotel's central and convenient location ensures easy access to shops, restaurants and the marina, making it an ideal spot for those looking to explore the area on foot.
Reviewers also appreciated the short drives or transfers into the heart of town with some mentioning the ease of parking. The property's facilities, including pools and a swim-up bar, combined with friendly and accommodating staff, further enhanced their stay. The tropical ambiance and well-maintained amenities contributed to a comfortable and pleasant experience, ideal for both relaxation and exploration.
Overall, Mantra PortSea stands out as a clean, spacious and great value hotel with its superb location being a significant highlight appreciated by guests. Whether for a short stroll to the beach or a leisurely walk into town, it offers a perfect base for enjoying the best of Port Douglas.
Visitors to Mantra PortSea have mixed feelings about the hotel's breakfast offerings. On the positive side, many appreciated the breakfast for its variety and taste, describing it as great, delicious, fresh and enjoyable. Guests noted that the breakfast included most of the usual continental staples such as muffins, fruits, toast, tea, coffee, ham and cheese. The buffet format was particularly popular among families with plenty of options and helpful staff providing a pleasant start to the day.
However, there were also several criticisms. A recurrent point was the absence of hot food options like eggs, which left some guests feeling the breakfast was basic and unimaginative. Others felt the selection was sparse, unchanging and could benefit from more daily variety. The price was another common concern; many found the cost of $25 per person rather high for what was offered with some labeling it as overpriced and poor value for money.
Despite the divided opinions, several visitors highlighted that the inclusion of breakfast in their room rate was convenient and enhanced their stay. Overall, while the continental breakfast at Mantra PortSea has its appealing aspects, it seems to fall short of some guests' expectations due to its limited options and relatively high price.
Mantra PortSea offers a mixed dining experience according to guest feedback. Many visitors appreciated the convenience of having cooking facilities in their rooms and multiple BBQ spots outside, which saved them from dining out every night. The pool bar menu received praise for its variety, making it a go-to spot for a relaxing afternoon. However, the pool bar service was notably slow and the food there mainly consisted of fried items, chips, nuggets and pizza.
Guests looking for more extensive dining options might find the onsite choices lacking. The hotel lacks a restaurant and offers only a breakfast room. This limited setup means guests often need to head into town for diverse dining experiences, which can add transportation costs. While the hotel's breakfast and cafe options were adequate, room service was very limited, leading to some inconvenience.
Overall, while the Mantra PortSea provides some satisfactory in-room and poolside dining options, guests seeking a wider range of meals and quicker service might find themselves venturing into town more often than anticipated.
The 'Mantra PortSea' offers a mix of experiences for its guests, particularly regarding the rooms. On the positive side, several guests appreciated the spacious and clean rooms, modern design and comfortable beds. Many rooms offer lovely views of the pool, adding to the overall pleasant setting of the hotel. The location is also noted for its convenience, being a short walk from the beach and the town's main attractions. Friendly staff and the beautiful outside areas with multiple pools contribute to a welcoming atmosphere.
However, there are notable areas that need attention. Many guests found the rooms to be small, outdated and in dire need of renovation. Complaints about cleanliness were recurrent with some rooms reportedly smelling musty, having cockroaches or not being cleaned thoroughly before check-in. Basic amenities like hairdryers were sometimes missing and some rooms had maintenance issues such as noisy air conditioning, faulty fans and damaged furnishings.
The ambiance of the rooms received mixed reviews with some guests noting a lack of atmosphere and dated decor. The cleaning service was inconsistent with some rooms not being serviced daily, leading to issues like dirty towels and rubbish not being cleared. For the price point, many guests felt that the value did not meet expectations due to these shortcomings in room quality and upkeep.
Overall, the Mantra PortSea presents a pleasant setting with several amenities but falls short in maintaining consistent room quality and thorough cleanliness.
Mantra PortSea offers a mixed experience when it comes to their beds with a significant number of guests praising the comfort and cleanliness. Many reviews highlight the beds as very comfortable with several guests describing them as super comfy and clean. There are frequent mentions of clean sheets and overall cleanliness in the rooms, adding to the positive bedding experience.
However, some guests have noted issues with the size of the beds, describing them as small and sometimes not fitting their preferences. A few reviews mention beds being composed of two singles pushed together rather than a proper large double bed, which affected their comfort. There are also recurring comments about the beds being too soft or too firm, leading to an uncomfortable night's sleep for some.
In addition to the comfort criticisms, some negative reviews pointed out specific problems like the beds moving around on the floor, stains on the sheets and occasional reports of bed bugs. Despite these issues, a significant portion of guests found the overall bedding experience adequate with many still appreciating the comfy beds provided in their clean, well-maintained rooms.
Mantra PortSea has received mixed feedback regarding its cleanliness with notable mentions of positive attributes. Some guests praised the hotel for its clean and modern rooms, friendly housekeeping staff and beautiful setup. Others highlighted the high standard of cleanliness in certain areas and the general comfort of the rooms.
However, several reviews also pointed out cleanliness issues, describing rooms as dirty with examples of mould, dust and musty smells. The bathrooms, floors and tiles were often mentioned as needing more thorough cleaning. Stains, dust-covered fans, dirty windows and unclean communal areas were recurring complaints. Instances of previous guests' items and poor maintenance were also noted.
Overall, while some guests found the rooms clean and comfortable, a significant number of reviews emphasized the need for improved cleaning standards and regular maintenance to match the expectations set by the hotel's reputation and cost.
The recurring theme throughout the guest reviews for Mantra PortSea is the commendable friendliness and helpfulness of the staff. Reception staff are consistently described as always smiling, welcoming and accommodating with several guests singling out individuals such as Alvin and Karissa for exceptional service. The front desk team earned specific praise for being helpful, knowledgeable and friendly with mentions of their assistance in booking tours and providing information on activities.
However, despite the generally positive feedback, some areas could see improvement. The service at the pool bar was noted to be slow by several guests and there were remarks about less favorable interactions with bar staff, including incidents of unfriendliness and unhelpful behavior. A few guests found the reception staff to be inconsistent with some reporting less welcoming experiences.
Special mentions went to the staff's ability to interact well with children and their availability to address queries and offer support. The cleaning staff also received praise for their friendliness. In contrast, some guests experienced issues with service, such as slow response times and a lack of attentiveness in managing guest behavior late at night.
Overall, the hotel’s staff were widely appreciated for their friendliness and support, making a positive impression on most guests despite a few isolated concerns regarding service consistency.
Guests at Mantra PortSea have varied experiences with the hotel's Wi-Fi. Some found the Wi-Fi to be weak and unreliable, describing it as awful and terrible across the whole facility, while others noted that it worked fairly well and was more reliable. It appears that Wi-Fi access is available and free, but the strength and reliability may not meet everyone's expectations. Additionally, there is mention of no Vodafone mobile reception in the area, which may affect connectivity for some guests. Overall, while the Wi-Fi service has its positive aspects, there is room for improvement to ensure a consistently reliable experience.
The pool area at Mantra PortSea garners abundant praise for its attractive and diverse features. Guests frequently highlight the ample space and variety of pools, including a lagoon pool, lap pool and several child-friendly options, as standout amenities. The swim-up bar is a particularly beloved aspect, enhancing the overall poolside experience with convenient access to drinks and food, even though the menu might come off as somewhat basic for some. The pool's slide is consistently mentioned as a favorite among children, making it an excellent family-friendly feature.
Cleanliness of the pool facilities receives positive reviews, along with the beautiful landscaping surrounding the various swimming areas that offer a serene and enjoyable ambiance. Rooms with close access to the pool are also appreciated for the convenience they offer.
However, a note of caution is that the pool water can be quite cold, as the pools are not heated—a factor that some guests found made their swimming time less enjoyable. There's also a consensus that some areas, particularly one side pool, could benefit from better maintenance and modernized filtration systems. Additionally, the pool areas can become slippery, so a bit of extra caution is advised.
Despite these minor drawbacks, the overall sentiment toward Mantra PortSea's pool area remains highly favorable, especially for families and those looking for a vibrant, well-maintained pool environment.
Nestled conveniently close to the main city center, Mantra PortSea boasts an enviable proximity to the scenic Four Mile Beach. Guests consistently highlight the ease of beach access with many noting the short and pleasant walk required to reach the sandy shores. The route is described as clean and modern, enhancing the overall beach-going experience. With multiple access points, including one directly at the back of the hotel, guests appreciate the convenience and quick transition from hotel to beach. Those enjoying beach strolls and the beach environment will find this location superb, as the beachfront lobby provides a seamless beach experience with amenities such as beach towels readily available. Overall, the hotel's location and its easy, short walks to the beach make it an ideal choice for beach lovers seeking a hassle-free vacation.
Mantra PortSea offers guests the convenience of an available tennis court, making it an appealing feature for tennis enthusiasts. Guests can enjoy a leisurely game of tennis with equipment hire being modestly priced at just $5. The tennis court is situated near the BBQ area, providing an opportunity for a combined day of sports and outdoor dining. While not extensively reviewed, the available feedback indicates that the adults particularly enjoyed the amenities, including the tennis court and the pool. Overall, the presence of a tennis court adds to the recreational options at Mantra PortSea, enhancing the guest experience.
Mantra PortSea offers a range of convenient parking options for guests. The hotel provides good car parking facilities, including free underground parking with plenty of spaces available. Guests appreciate the ability to reserve a parking space and the availability of undercover car parking. Additionally, a free car park is available, adding to the convenience. Some reviews highlight the need to use the car park for waste disposal tasks. While there are no lifts, requiring guests to manage steps with heavy luggage, overall, the parking experience at Mantra PortSea is positive and hassle-free.
Mantra PortSea is a destination that caters exceptionally well to families on holiday. The hotel boasts numerous family-friendly features and activities, making it a fantastic place to stay with kids. The outdoor pool complex, particularly adored by the young ones, includes a kid-friendly pool and an exciting pool slide that keeps children entertained for hours. Families appreciate the hotel's convenient location, which is close to restaurants and a few souvenir shops, adding to the overall ease of their stay.
However, guests have noted that the hotel is not very suitable for families with infants or small children. Some reviews highlighted the need for new landscaping around the pool area. Additionally, families with larger groups might find the rooms a bit crowded.
Travelers without children might find the property too family and child-oriented, as the hotel can often be overrun with kids, especially during school holidays when interactive experiences are set up for their entertainment. Overall, for those planning a perfect family holiday, Mantra PortSea offers a wonderful and very family-friendly environment.
Mantra PortSea boasts an impressive outdoor pool complex that has garnered positive feedback from guests. The facility features multiple pools, including a lap pool that remains relatively uncrowded, a swim-up bar and a dedicated space with a water slide for kids. The lagoon pool area is particularly highlighted for its beauty with many guests appreciating the nearby bar facilities and the relaxing waterfalls that help drown out noise.
Cleanliness is a common theme with the swimming areas being well-maintained and the expansive pool space perfect for both relaxation and fun. Families especially enjoy the pool area with BBQs available around the pools adding convenience. Guests also appreciate the variety of options, from the large outdoor pool to smaller side pools that offer a quieter retreat.
Despite the overwhelmingly positive remarks, a few reviews note that the pool water can be quite cold and suggest that some areas could benefit from more frequent refurbishment. Nonetheless, the overall sentiment is that the pool facilities at Mantra PortSea offer an enjoyable and diverse experience for all types of travelers.
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Location
Reviewers also appreciated the short drives or transfers into the heart of town with some mentioning the ease of parking. The property's facilities, including pools and a swim-up bar, combined with friendly and accommodating staff, further enhanced their stay. The tropical ambiance and well-maintained amenities contributed to a comfortable and pleasant experience, ideal for both relaxation and exploration.
Overall, Mantra PortSea stands out as a clean, spacious and great value hotel with its superb location being a significant highlight appreciated by guests. Whether for a short stroll to the beach or a leisurely walk into town, it offers a perfect base for enjoying the best of Port Douglas.
Breakfast
However, there were also several criticisms. A recurrent point was the absence of hot food options like eggs, which left some guests feeling the breakfast was basic and unimaginative. Others felt the selection was sparse, unchanging and could benefit from more daily variety. The price was another common concern; many found the cost of $25 per person rather high for what was offered with some labeling it as overpriced and poor value for money.
Despite the divided opinions, several visitors highlighted that the inclusion of breakfast in their room rate was convenient and enhanced their stay. Overall, while the continental breakfast at Mantra PortSea has its appealing aspects, it seems to fall short of some guests' expectations due to its limited options and relatively high price.
Dinner
Guests looking for more extensive dining options might find the onsite choices lacking. The hotel lacks a restaurant and offers only a breakfast room. This limited setup means guests often need to head into town for diverse dining experiences, which can add transportation costs. While the hotel's breakfast and cafe options were adequate, room service was very limited, leading to some inconvenience.
Overall, while the Mantra PortSea provides some satisfactory in-room and poolside dining options, guests seeking a wider range of meals and quicker service might find themselves venturing into town more often than anticipated.
Rooms
However, there are notable areas that need attention. Many guests found the rooms to be small, outdated and in dire need of renovation. Complaints about cleanliness were recurrent with some rooms reportedly smelling musty, having cockroaches or not being cleaned thoroughly before check-in. Basic amenities like hairdryers were sometimes missing and some rooms had maintenance issues such as noisy air conditioning, faulty fans and damaged furnishings.
The ambiance of the rooms received mixed reviews with some guests noting a lack of atmosphere and dated decor. The cleaning service was inconsistent with some rooms not being serviced daily, leading to issues like dirty towels and rubbish not being cleared. For the price point, many guests felt that the value did not meet expectations due to these shortcomings in room quality and upkeep.
Overall, the Mantra PortSea presents a pleasant setting with several amenities but falls short in maintaining consistent room quality and thorough cleanliness.
Beds
However, some guests have noted issues with the size of the beds, describing them as small and sometimes not fitting their preferences. A few reviews mention beds being composed of two singles pushed together rather than a proper large double bed, which affected their comfort. There are also recurring comments about the beds being too soft or too firm, leading to an uncomfortable night's sleep for some.
In addition to the comfort criticisms, some negative reviews pointed out specific problems like the beds moving around on the floor, stains on the sheets and occasional reports of bed bugs. Despite these issues, a significant portion of guests found the overall bedding experience adequate with many still appreciating the comfy beds provided in their clean, well-maintained rooms.
Cleanliness
However, several reviews also pointed out cleanliness issues, describing rooms as dirty with examples of mould, dust and musty smells. The bathrooms, floors and tiles were often mentioned as needing more thorough cleaning. Stains, dust-covered fans, dirty windows and unclean communal areas were recurring complaints. Instances of previous guests' items and poor maintenance were also noted.
Overall, while some guests found the rooms clean and comfortable, a significant number of reviews emphasized the need for improved cleaning standards and regular maintenance to match the expectations set by the hotel's reputation and cost.
Staff
However, despite the generally positive feedback, some areas could see improvement. The service at the pool bar was noted to be slow by several guests and there were remarks about less favorable interactions with bar staff, including incidents of unfriendliness and unhelpful behavior. A few guests found the reception staff to be inconsistent with some reporting less welcoming experiences.
Special mentions went to the staff's ability to interact well with children and their availability to address queries and offer support. The cleaning staff also received praise for their friendliness. In contrast, some guests experienced issues with service, such as slow response times and a lack of attentiveness in managing guest behavior late at night.
Overall, the hotel’s staff were widely appreciated for their friendliness and support, making a positive impression on most guests despite a few isolated concerns regarding service consistency.
Wi-Fi
Pool
Cleanliness of the pool facilities receives positive reviews, along with the beautiful landscaping surrounding the various swimming areas that offer a serene and enjoyable ambiance. Rooms with close access to the pool are also appreciated for the convenience they offer.
However, a note of caution is that the pool water can be quite cold, as the pools are not heated—a factor that some guests found made their swimming time less enjoyable. There's also a consensus that some areas, particularly one side pool, could benefit from better maintenance and modernized filtration systems. Additionally, the pool areas can become slippery, so a bit of extra caution is advised.
Despite these minor drawbacks, the overall sentiment toward Mantra PortSea's pool area remains highly favorable, especially for families and those looking for a vibrant, well-maintained pool environment.
Beach
Tennis
Parking
Family
However, guests have noted that the hotel is not very suitable for families with infants or small children. Some reviews highlighted the need for new landscaping around the pool area. Additionally, families with larger groups might find the rooms a bit crowded.
Travelers without children might find the property too family and child-oriented, as the hotel can often be overrun with kids, especially during school holidays when interactive experiences are set up for their entertainment. Overall, for those planning a perfect family holiday, Mantra PortSea offers a wonderful and very family-friendly environment.
Outdoor Pool
Cleanliness is a common theme with the swimming areas being well-maintained and the expansive pool space perfect for both relaxation and fun. Families especially enjoy the pool area with BBQs available around the pools adding convenience. Guests also appreciate the variety of options, from the large outdoor pool to smaller side pools that offer a quieter retreat.
Despite the overwhelmingly positive remarks, a few reviews note that the pool water can be quite cold and suggest that some areas could benefit from more frequent refurbishment. Nonetheless, the overall sentiment is that the pool facilities at Mantra PortSea offer an enjoyable and diverse experience for all types of travelers.
Yes, Mantra PortSea has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mantra PortSea.
No, Mantra PortSea doesn't allow dogs.
Yes, parking facilities are available at Mantra PortSea.
Yes, Mantra PortSea has a gym.
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