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Summary of reviewsHotel Sur Le Quai enjoys widespread acclaim for its exceptional location in the heart of the picturesque Port Vendres. The hotel's prime position directly on the port offers stunning views of the marina and harbor, making it a desirable destination. Guests appreciate the proximity to a variety of restaurants, shops and amenities, which facilitate easy exploration of the coastal town. The availability of free and convenient parking directly in front of the hotel further enhances the experience. The recently renovated rooms are noted for their cleanliness and family-friendly accommodations, including spacious, well-cooled rooms that contribute to a comfortable stay. The friendly staff and comfortable bedding round out the positive feedback on the location.
The hotel's breakfast receives mixed reviews, although it is generally appreciated for its simplicity, freshness and balance, featuring both sweet and savory options alongside fresh fruit juices. The buffet is often described as hearty and generous with the excellent service being a recurring highlight. However, some guests feel that the variety is limited, particularly pointing out the absence of eggs and multiple yogurt types. Issues like no replenishment of breakfast items and the lack of windows in the breakfast room are also mentioned.
Rooms at Hotel Sur Le Quai earn high praise for their cleanliness, comfort and organization. Guests frequently highlight the spaciousness, pleasant decor and lovely balconies with port views. Cleanliness is a standout feature with guests noting the spotless conditions and modern amenities such as air-conditioning and tea-making facilities. While some rooms are smaller and ideal for short stays, the overall layout and functionality contribute to a peaceful and enjoyable experience. The staff's warm demeanor further enhances the stay, although the absence of an elevator can be a minor drawback.
The emphasis on cleanliness is apparent throughout the hotel with rooms being described as very clean, spacious and newly renovated. The impeccable hygiene standards extend to common areas, reinforcing the establishment's commitment to maintaining a spotless environment. Occasional mentions of minor bathroom fixture issues do not detract from the overall high praise for the hotel's cleanliness.
The exceptional performance of the staff is frequently highlighted in reviews. Guests appreciate the warm and welcoming atmosphere created by the team, noting their attentiveness, professionalism and readiness to assist. The staff's friendliness and high level of service consistently enhance the overall experience for guests, making it a memorable stay.
Comfortable bedding is another common theme in positive reviews. Guests repeatedly commend the hotel for its very comfortable mattresses and clean, well-maintained beds, contributing significantly to restful nights. Despite a few isolated mentions of smaller or harder beds, the consensus is that Hotel Sur Le Quai excels in providing a comfortable sleeping experience.
Overall, Hotel Sur Le Quai stands out for its prime location, cleanliness, comfortable rooms and exceptional staff service, making it a highly recommended choice for travelers seeking a pleasant and memorable stay in Port Vendres. Show more
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Dog Friendly Hotel
This hotel is clean and comfortable with very pleasant staff. Dogs of any size are allowed for an additional fee, and food and water bowls are provided.
3-Star Hotel
This hotel is located in Port Vendres, providing easy access to the waterfront. Its location makes it ideal for those looking to enjoy the harbor and local attractions. It provides a convenient and comfortable stay.
Family Friendly Hotel
Small Hotel
Room Types
Double Room with Balcony and Sea ViewThe double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
Triple Room with Sea ViewThe triple room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Quadruple Room with Sea ViewThe quadruple room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Family Room with Sea ViewThe family room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Standard Quadruple RoomThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The quadruple room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as an inner courtyard view. The unit has 3 beds.
Standard Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit offers 1 bed.
Large Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Budget Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a high chair for children and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Sur Le Quai is consistently praised for its exceptional location, situated right in the heart of the picturesque Port Vendres. Guests repeatedly highlight the hotel's prime position directly on the port, offering stunning views of the marina and the harbor. The proximity to a variety of restaurants, shops and essential amenities makes it convenient for visitors to explore the coastal town and enjoy its local offerings.
Many reviews appreciate the easy access to parking, often free and directly in front of the hotel, which adds to the convenience of the stay. The recently renovated rooms and overall cleanliness complement the unbeatable location, making it an appealing destination for travelers. The family-friendly accommodations, including spacious and well-cooled rooms, are particularly noted for their comfort.
Overall, the hotel's strategic placement along the quay, coupled with the beautiful harbor views and the charm of the surrounding area, ensures a memorable and pleasant experience for those who choose to stay there. While the location is the primary highlight, additional comments on the friendly staff and comfortable bedding round off the positive guest feedback.
Breakfast
'Hotel Sur Le Quai' offers a breakfast experience that has been met with mixed reviews from its guests. Generally, it is appreciated for its simplicity and the freshness of its products with many guests noting that the breakfast is satisfactory and balanced, featuring both sweet and savory options, as well as fresh fruit juices. The buffet is often described as hearty and generous with some guests mentioning it as very good or excellent, even highlighting the excellent service that accompanies it.
However, some reviews point out room for improvement. A few guests felt that the variety was limited, particularly noting the absence of eggs and multiple yogurt types. Some also commented on its insufficient and less varied selection, while others referred to it as mediocre or average, especially considering the price. Issues such as no one replenishing the breakfast items and the absence of windows in the breakfast room were also noted.
Overall, while the breakfast is decent and in some cases praised for its quality and fresh products, there is a consensus that variety and replenishment could be enhanced for a better guest experience.
Rooms
Hotel Sur Le Quai earns high marks for its rooms, praised for their cleanliness, comfort and organization. Many guests appreciate the spaciousness and pleasant decor with several rooms offering lovely balconies that overlook the port, benefiting from morning sunlight. The bedding consistently receives positive remarks, described as very comfortable, contributing to restful nights.
Cleanliness stands out across reviews with guests frequently noting the spotless conditions of both rooms and bathrooms. Some rooms are highlighted for being super spacious and recently renovated, featuring modern amenities such as air-conditioning and tea-making facilities. However, some rooms are noted to be smaller, ideal for short stays or a cozy atmosphere.
The layout and functionality of the rooms also earn commendations, along with the quiet environment which ensures a peaceful stay. Guests find the presence of large beds and comfortable furnishings particularly welcoming. The staff's friendly and warm demeanor further enhances the overall experience.
A few minor issues are also mentioned, such as occasional bathroom cleanliness problems and small, sparsely furnished rooms. However, these instances seem to be outliers rather than the norm. The absence of an elevator can be a drawback for those with heavy luggage, but the grand staircase adds a charming touch.
Overall, guests enjoy the comfortable and well-maintained rooms at Hotel Sur Le Quai, especially appreciating the spacious and beautifully decorated spaces, excellent location and accommodating staff.
Beds
Hotel Sur Le Quai is consistently praised for its bedding, earning high marks from guests for both quality and comfort. The hotel features very comfortable mattresses with several reviewers emphasizing the excellent bedding. Many guests noted the firm yet comfortable nature of the beds, contributing significantly to their overall positive experiences.
The bedding is highlighted as being clean and well-maintained, enhancing the comfort of the stay. Guests also appreciated the hotel's quiet environment, which, combined with the comfortable beds, ensured a good night's sleep.
However, while the majority of reviews were positive, there were occasional mentions of a bed being too small or a mattress being very hard. Despite these isolated comments, the general consensus is that Hotel Sur Le Quai excels in providing a comfortable sleeping experience for its guests.
Cleanliness
Located conveniently, Hotel Sur Le Quai offers an exceptional accommodation experience with an emphasis on cleanliness and comfort. The hotel's rooms receive consistent praise for being very clean, spacious and well-equipped, contributing to a comfortable stay. Visitors often remark on the impeccable cleanliness of the rooms with many describing them as modern, cozy and newly renovated. The bedding also receives positive mentions for being comfortable, ensuring a restful night.
In addition to the pristine rooms, guests appreciate the pleasant decor and overall hygiene standards maintained throughout the hotel. The hotel's cleanliness extends to common areas, reinforcing the establishment's commitment to a spotless environment.
Despite a few mentions of areas needing minor improvements, such as certain bathroom fixtures, the reviews collectively affirm that Hotel Sur Le Quai upholds an impressive standard of cleanliness. With friendly staff, convenient location and excellent value for money, it stands out as a clean and welcoming choice for travelers.
Staff
Hotel Sur Le Quai stands out largely due to the exceptional performance of its staff, according to numerous glowing reviews. Guests frequently highlight the super-friendly and kind nature of the team. Many appreciate the warm and welcoming atmosphere created by the staff from the moment they step into the reception area with the receptionists often being singled out for their attentiveness and helpfulness.
The team is described as young, dynamic and hardworking and their efficiency does not go unnoticed. Visitors note the employees' professionalism and readiness to assist, often going above and beyond to ensure a pleasant stay. The staff’s ability to offer a friendly smile and a high level of service is a recurring theme in the reviews.
Particular mentions go to their attentiveness and availability, ensuring every guest's needs are met efficiently and competently. The dedication to making each stay perfect is evident with specific praise for the lovely and attentive receptionists and the commendable service provided by the restaurant's wait staff.
Overall, the comfort and tranquility provided by the hotel, combined with the genuine kindness and professionalism of the staff, leave a lasting impression on the guests. The friendly and pleasant demeanor of the staff significantly enhances the hotel's charm, making it a top recommendation for travelers seeking a welcoming and supportive environment during their stay.
No, Hotel Sur Le Quai doesn't have any pool.
No, a spa isn't available at Hotel Sur Le Quai.
Yes, Hotel Sur Le Quai welcomes dogs.
No, parking facilities aren't available at Hotel Sur Le Quai.