Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Vera Cruz Porto Downtown Hotel receives widespread acclaim for its central location in Porto, making it a prime choice for travelers eager to explore the city on foot. Its proximity to major attractions, public transportation and vibrant dining and nightlife options at Aliados Square is a significant advantage, appreciated by many guests.
The hotel's breakfast garners largely positive feedback with visitors enjoying the variety and quality of options, especially given the hotel's price range. Highlights include delicious pastries and the experience of dining in the rooftop breakfast room with stunning views of Porto. Some minor criticisms include the lack of hot options and limited fruit selection, but overall, the breakfast is deemed good value for money.
The rooms at Vera Cruz offer a mix of experiences. Most guests praise their cleanliness, comfort and well-maintained amenities. Positive comments often center around the spaciousness and scenic views from higher floors and rooms with balconies. However, some find the rooms smaller and in need of modernization with occasional noise issues. Despite these, the hotel's commitment to cleanliness and safety protocols is highly appreciated, contributing to a comfortable stay.
The staff at Vera Cruz Porto Downtown Hotel are frequently highlighted for their exceptional friendliness and professionalism. Guests commend the helpful and knowledgeable reception staff who go above and beyond to ensure a pleasant experience, enhancing the overall stay with their attentive service.
Free Wi-Fi is available with mixed reviews regarding its reliability. While some guests experience good connectivity suitable for basic browsing and work tasks, others note intermittent issues, particularly in the rooms. The hotel's staff are recognized for their efforts to resolve any connectivity problems.
Parking in the vicinity is convenient but comes at a cost with nearby garages offering reasonable rates. However, parking can be expensive and finding a spot may be challenging at times. Despite this, the accessible options make it manageable for those traveling by car.
Families find the hotel accommodating with a welcoming atmosphere and suitable amenities for both solo travelers and small families. The central location is ideal for family exploration though the hotel may not be perfect for toddlers. The vibrant nightlife surrounding the hotel appeals to those looking to explore the city's evening scene, although some street noise is noted.
Beds at the hotel receive mixed reviews with many guests finding them comfortable and clean, while some mention issues with mattress firmness and bed size. Cleanliness of the bedding is generally praised, maintaining a standard of hygiene.
For business travelers, the hotel's location and efficient service make it a practical option for short stays. The staff's adept handling of business needs and the provision of early breakfast times support a conducive environment for professional purposes, despite the smaller room sizes.
Overall, Vera Cruz Porto Downtown Hotel offers a reliable and convenient stay with exceptional staff service, a prime location and a generally pleasant experience for both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Hotel near Nightlife Spots
Located on Rua Ramalho Ortigão, this hotel is centrally positioned for exploring Porto's nightlife. Its proximity to bars and clubs makes it a convenient choice for those seeking evening entertainment.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, making it convenient for guests to stay connected. Its downtown location offers easy access to city attractions.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Room Types
Superior Double RoomThis air-conditioned room includes a satellite TV and has a double bed bed. Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
Twin RoomThis air-conditioned room includes a satellite TV and 2 single beds. Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
King-Size SuiteThis is a room with a King size bed with a bathroom with bath or shower, a hairdryer, and free toiletries..
Triple RoomThis air-conditioned room has a double bed and a sofa bed. It includes a satellite TV and a telephone.
The suite has a common bathroom with a bath or shower, a hairdryer, and free toiletries.
Family SuiteThese air-conditioned suites come with a a satellite TV. Each suite has a private bathroom with a bath or shower, minibar, a hairdryer, and free toiletries. This suite can accommodate 1 double bed and 2 single beds or 4 single beds.
Basic Double RoomThis air-conditioned room includes a satellite TV and has either a double bed or 2 single beds.
Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
Single RoomThis air-conditioned room includes a satellite TV and a single bed. Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
Quadruple RoomThese rooms are air-conditioned and include satellite TV .Each has a private bathroom with a bath or shower, a hairdryer, minibar, and free toiletries.
Budget Single RoomThis single room features air conditioning and soundproofing. Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
Deluxe Double RoomThis air-conditioned and modern room includes a satellite TV and has double bed. Each has a private bathroom with a shower, a hairdryer, and free toiletries.
Budget Double RoomThis air-conditioned room includes a satellite TV and has either a double bed or 2 single beds. Each has a private bathroom with a bath or shower, a hairdryer, and free toiletries.
About Vera Cruz Porto Downtown Hotel
License: 3610
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Porto, the Vera Cruz Porto Downtown Hotel is highly praised for its exceptional location, making it a prime choice for travelers eager to explore the city. The hotel is frequently described as "perfectly located" and "super central," providing easy access to the city's main attractions, including historical landmarks like the cathedral, the old harbor and the iron bridge, all within walking distance. Guests commend its proximity to public transportation, especially the metro and train stations, which are just steps away and offer convenient connections to the airport and other parts of the city.
Visitors particularly appreciate the hotel's "strategic location" beside the famous Aliados Square, a bustling area filled with restaurants, bars and shops. Being right in the "center of Porto" allows guests to immerse themselves in the vibrant downtown atmosphere with "everything within walking distance" eliminating the need for extensive travel. The ease of access to major tourist sites, coupled with the hotel's serene setting in the old town, makes it ideal for both short visits and extended stays.
The convenience of the location is further highlighted by its close proximity to various dining and entertainment options, allowing guests to experience the local culture effortlessly. Whether exploring Porto's historical sites, enjoying the riverside or simply wandering through the picturesque streets, guests consistently emphasize the hotel's "unbeatable central location" as a key highlight of their stay. Combining comfort with practicality, the Vera Cruz Porto Downtown Hotel stands out as an excellent base for discovering all that this charming city has to offer.
Breakfast
The breakfast experience at Vera Cruz Porto Downtown Hotel garners mixed reviews but leans positively overall. Many guests appreciate the good quality and variety of options available, particularly for a hotel in its price range. The breakfast is frequently described as decent, adequate and in some cases, very good for a two-star hotel. Highlights include delicious pastries and a hearty selection of both sweet and savory items such as breads, cereals and hot beverages.
Several reviewers praise the rooftop breakfast room on the 9th floor, which serves breakfast with breathtaking views of Porto, adding an extra charm to the morning meal. The organization in the breakfast area is noted, though the room can get crowded and is sometimes considered small.
On the downside, some guests feel the breakfast could offer more variety and fresher items. Complaints include limited fruit selection, factory-made pastries, absence of hot options like eggs and occasional issues with beverage quality. Despite its shortcomings, the breakfast generally meets expectations for many travelers, providing good value for money and contributing to an overall pleasant stay.
Rooms
Vera Cruz Porto Downtown Hotel offers an eclectic experience with varying room features catering to different preferences. The rooms are predominantly praised for their cleanliness and comfort, making them a solid choice for a comfortable stay. Many appreciate the spacious and cozy setups, particularly in rooms with modernized bathrooms and well-equipped amenities like air conditioning, mini-bars and safes. Rooms on higher floors and those with balconies or terrace views receive positive remarks for their spaciousness and scenic views.
However, some guests find the rooms to be on the smaller side with outdated furniture and decor being a frequent comment. Noise levels and the lack of soundproofing are occasional complaints, suggesting the rooms may benefit from renovations. Despite these aspects, the functionality and daily maintenance of the rooms are consistently well-regarded.
The bathrooms vary with some noted for their modern features and spaciousness, while others are described as tight or in need of updates. The presence of amenities like spacious showers and marble finishes in certain rooms adds a touch of luxury.
Overall, while there are areas where updates could enhance the guest experience, Vera Cruz Porto Downtown Hotel provides a dependable stay with quiet, clean and comfortable rooms, many with beautiful views of Porto and conveniently located in the heart of the city.
Beds
The bed situation at Vera Cruz Porto Downtown Hotel offers a mixed experience for guests. On the positive side, many appreciated the comfort of the beds, describing them as clean, spacious and cozy. Several reviews highlighted the presence of large, comfortable beds and modernized bedding, adding that the pillows, though varied in comfort, were generally satisfactory. In rooms with renovated bedding, guests enjoyed a peaceful night's sleep, aided by effective air conditioning.
However, some issues were noted. A number of guests found the mattresses too hard or the beds too small, particularly for those over 1.75m tall. While some beds were described as slightly creaky, others were deemed outdated and in need of replacement. The quality of the pillows also drew mixed feedback with some finding them too thin or hard. Despite these issues, the overall cleanliness and upkeep of the bedding were frequently praised, suggesting that the hotel maintains a standard level of hygiene and care.
In summary, while the hotel provides a generally comfortable sleeping environment with clean and upgraded beds for many, there are areas for improvement, particularly concerning bed size and mattress firmness.
Cleanliness
Guest reviews consistently commend the Vera Cruz Porto Downtown Hotel for its exceptional cleanliness. The hotel receives frequent praise for its well-maintained and immaculate rooms, which are described as spotlessly clean with daily cleaning routines ensuring fresh towels and linens. Guests highlight the pristine condition of both the private rooms and common areas, emphasizing the hotel's commitment to maintaining high standards of hygiene and cleanliness throughout the premises.
Despite minor criticisms regarding specific issues such as carpet cleanliness and occasional odors, the overall sentiment reflects a high level of satisfaction with the hotel's cleanliness. Bathrooms, in particular, are noted for being both clean and well-stocked with toiletries. The hotel's adherence to Covid-19 protocols is also appreciated by guests, contributing to a sense of safety and comfort.
In addition to the cleanliness, the friendly and helpful staff further enhance the guest experience, ensuring a pleasant and comfortable stay. The clean and bright rooms, combined with the hotel's convenient location in Aliados, close to the train station and good dining options, make it a favored choice among travelers. Overall, Vera Cruz Porto Downtown Hotel is lauded for its immaculate condition, making it a reliable option for those prioritizing cleanliness in their accommodation.
Staff
Vera Cruz Porto Downtown Hotel stands out for its exceptional and friendly staff, who consistently receive high praise from guests. The hotel's team is frequently described as extremely welcoming, attentive and helpful, creating a positive and inviting atmosphere for visitors. Reception staff, in particular, are noted for being knowledgeable, speaking multiple languages and providing excellent service. They go above and beyond, offering detailed directions and reliable advice, making guests feel at ease throughout their stay.
Housekeeping and other service staff also contribute significantly to the hotel's reputation, being described as courteous, efficient and always smiling. Many guests commend the seamless check-in experience, the professional demeanor of the staff and their willingness to assist with any needs or questions. The staff's proactive approach and exceptional customer service are consistently highlighted, leaving guests feeling well cared for.
Special mentions are often given to staff members like Filipa, who exemplify the hotel's commitment to outstanding service. Whether it's through small acts of kindness or more extensive assistance, the team's dedication to making each stay pleasant is evident. Overall, the Vera Cruz Porto Downtown Hotel staff’s friendliness, professionalism and constant willingness to help ensure a comfortable and enjoyable experience for all visitors.
Wi-Fi
The Vera Cruz Porto Downtown Hotel offers free Wi-Fi to its guests, a feature many travelers consider essential. The general consensus among visitors is that while the Wi-Fi is convenient and often reliable, it can occasionally be temperamental. Although some guests experienced weak or intermittent signals in their rooms, others found the connection to be good, suitable for browsing and even sufficient for work-related tasks online.
Many guests highlighted that the Wi-Fi service was consistently available with some mentioning that the assistants were helpful in resolving any connection issues. For those needing stable internet for more demanding online activities, experiences varied, but the Wi-Fi generally performed well enough for basic browsing and communication needs.
Despite some reported issues with signal strength and occasional disconnections, it was noted that the Wi-Fi in communal areas was generally stable. The hotel’s free Wi-Fi is certainly a shared amenity, yet it may not meet the expectations of guests requiring high-speed or unblemished connectivity throughout their stay.
Parking
The Vera Cruz Porto Downtown Hotel has a convenient proximity to several nearby parking garages, making it manageable for guests with cars. Despite not having its own parking facility, those staying at the hotel can find nearby public and private parking options, some of which come with special agreements offering reasonable rates. Accessibility to these parking spots is generally smooth and well-organized.
However, many reviewers highlight that parking in the area can be quite expensive with daily rates often ranging from €15 to €26. The parking garages tend to be small and can fill up quickly, leading to occasional challenges in finding a spot. Street parking is available but is also subject to fees and the system can be somewhat complicated.
While parking directly at the hotel is not possible, the nearby parking facilities, though an extra cost, are considered convenient for the location and provide manageable solutions for visitors.
Family
The Vera Cruz Porto Downtown Hotel is a popular choice for families visiting Porto. Many guests praise its family-friendly atmosphere and family-oriented experience, making it a good option for those traveling with children. The central location is perfect for exploring the city with family and the hotel offers a range of services to accommodate both single travelers and small families. Comfort is prioritized with family suite rooms and additional family rooms available, suited for short stays. The reception desk is noted for its welcoming demeanor, enhancing the overall positive family experience. Although the hotel is excellent for families in general, it may not be ideal for toddlers. Despite this, many guests express a willingness to return with family and friends, underscoring the hotel's appeal for family stays.
Nightlife
Nestled in the heart of Porto, Vera Cruz Porto Downtown Hotel offers an ideal location for those looking to immerse themselves in the vibrant nightlife of the city. The hotel's proximity to numerous bars, clubs and restaurants ensures that guests have a variety of options within walking distance, making evening outings both convenient and enjoyable. The rooftop bar on the 8th floor is a particular highlight, providing a relaxing spot with an atmospheric lounge where friendly staff add to the pleasant overall experience. Despite the central location, some guests report street noise at night due to the bustling nightlife nearby, though others find the hotel to be relatively quiet. The area around the hotel is surrounded by nightlife, making it a prime spot for those looking to explore the city's night scene, while still offering a safe environment for evening strolls.
Business
The Vera Cruz Porto Downtown Hotel is a favorable choice for business travelers, offering a range of business-friendly amenities and services. Its proximity to the main square and accessible location make it convenient for those needing to navigate around Porto easily. The hotel provides efficient staff and a business-friendly reception that handles business needs adeptly, ensuring a quick check-in process and early breakfast times suitable for professionals on tight schedules.
The hotel's business center and overall conducive environment make it ideal for short business stays. Business travelers will find the hotel to be functional with adequate business facilities and amenities to support their work. While the rooms are noted to be small and not perfect for extended stays and the availability of elevators and breakfast room space could be improved, the hotel compensates with its excellent location close to business centers and efficient customer service.
However, there are some drawbacks such as limited remote workspaces with poorly distributed outlets in the rooms and no common area designated for this purpose. Business guests have resorted to using tables in the restaurant on the top floor for work. Additionally, attention to data security is necessary due to a reported leak issue. Despite these minor setbacks, the hotel remains a practical option for business travelers looking for a convenient and efficient stay in Porto.
No, Vera Cruz Porto Downtown Hotel doesn't have any pool.
No, a spa isn't available at Vera Cruz Porto Downtown Hotel.
No, Vera Cruz Porto Downtown Hotel doesn't allow dogs.
Yes, parking facilities are available at Vera Cruz Porto Downtown Hotel.
No, Vera Cruz Porto Downtown Hotel doesn't have a gym.