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Summary of reviewsHotel Cachalote, situated almost beachfront in the heart of Portonovo, is highly regarded for its exceptional location that offers splendid views of the harbor and close proximity to Baltar beach and the bustling port area. Its central position affords easy access to local attractions, essential services and vibrant nightlife spots, making it a favored choice for both leisure and exploration. With the added convenience of a nearby unloading area and free parking just a short walk away, guests find the hotel incredibly practical and well-connected.
In terms of accommodations, the hotel offers comfortable, spacious rooms with great views, though it shows signs of aging. Many rooms have outdated, dark furnishings and small, subpar bathrooms that detract from the overall experience. Issues such as poorly maintained amenities and uncomfortable bedding suggest a need for renovation to better meet guest expectations.
However, cleanliness is one of the hotel's standout features. Guests frequently commend the establishment for maintaining a high standard of cleanliness with rooms being consistently described as super clean. Minor issues with thoroughness are occasionally mentioned, but the overall impression remains positive.
The staff at Hotel Cachalote significantly enhance the guest experience. Guests routinely praise the friendly, attentive and helpful nature of the receptionists and other employees, describing their interactions as warm and welcoming. Despite isolated reports of discourtesy, the consensus remains that the staff is a major asset to the hotel, contributing to many positive reviews.
Overall, Hotel Cachalote excels in location, cleanliness and staff friendliness, though there is room for improvement in updating its rooms and amenities to elevate guest comfort and satisfaction. Show more
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Hotel near The Beach
Situated in Portonovo near La Marina, this hotel offers convenient access to the beach. Its location allows guests to easily enjoy the sea and sand.
Hotel near Nightlife Spots
Room Types
Guest Reviews
Location
Hotel Cachalote boasts an exceptional location in Portonovo, making it a top choice for travelers who want to be close to the action. The hotel is almost beachfront and offers splendid views of the harbor from the room windows. Its central position places guests just a few meters from Baltar beach and the bustling port area.
Being super central, it provides easy access to the promenade and all essential services such as supermarkets, pharmacies and various restaurants. Additionally, it's very close to the vibrant party area, ensuring entertainment is always within reach.
Despite a minor issue with the address accuracy, the convenience of a loading and unloading area adds to the overall practicality. The location has been repeatedly praised for being ideal, comfortable and well-connected, making it perfect for both leisure and exploring the charms of Portonovo. With free parking available just a five-minute walk away, getting around is hassle-free, further enhancing the appeal of Hotel Cachalote.
Rooms
Hotel Cachalote has its charm, but it clearly shows its age in many aspects of the accommodation experience. Many guests highlight the great views from the rooms and the presence of comfortable, spacious areas within some rooms and bathrooms. Yet, the majority of reviews point towards the hotel's outdated state. Guests commented on dark rooms with old, deteriorating furniture that results in an overall feeling of disrepair. The bathrooms received criticism for being quite small and having issues like broken curtains, poorly fitting showerheads and a pervasive smell of pipes.
Moreover, the beds and mattresses have been described as makeshift and uncomfortable with pillows that are too soft and low and a general lack of essential amenities like a hairdryer and shower towels. Basic facilities, such as TVs and blinds, are either old, tiny or dysfunctional, leading to dissatisfaction among visitors. Despite the effort to maintain cleanliness, the overall sentiment reflects a need for substantial upgrades to enhance guest comfort and satisfaction.
Cleanliness
Hotel Cachalote has garnered significant praise for its cleanliness across numerous guest reviews. Many visitors highlighted the excellent cleanliness of the hotel with rooms being described as clean and cleaned well. Guests frequently noted that everything at the hotel was super clean, contributing to a positive overall impression of the establishment. However, some guests did report occasional issues, such as a lack of thoroughness in cleaning and a strong smell of air freshener. Despite these isolated concerns, the general consensus points to a well-maintained and clean environment at Hotel Cachalote.
Staff
From numerous guest experiences, it's evident that Hotel Cachalote's staff is consistently praised for their friendliness and helpfulness. Many guests highlight the reception staff as being particularly nice and lovely with specific mentions of their attentiveness. The receptionists are often described as very friendly and kind, creating a welcoming atmosphere. Additionally, there are multiple comments on the overall employee kindness and super friendly nature of the staff, contributing to a positive stay for many guests. Despite one mention of a lack of courtesy, the overwhelming sentiment is that the staff is great and well-regarded for their service. Furthermore, standout moments include the receptionist being helpful, the night employee going out of his way to assist and the cleaning lady being attentive. Overall, Hotel Cachalote benefits greatly from a dedicated and friendly team, enhancing the guest experience significantly.
No, Hotel Cachalote doesn't have any pool.
No, a spa isn't available at Hotel Cachalote.
No, Hotel Cachalote doesn't allow dogs.
No, parking facilities aren't available at Hotel Cachalote.