Mercure Portsea & Portsea Golf Club

Portsea -38.32860400, 144.70672100 , 46 London Bridge Road (Show on Map)
8.0
Very Good


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Summary of reviewsMercure Portsea & Portsea Golf Club sits in a stunning and picturesque location, offering easy access to serene Back Beaches and a beautifully maintained golf course. The tranquil and scenic setting makes it a perfect retreat for those seeking relaxation and the natural beauty of the peninsula with many rooms providing splendid views from their balconies.

Guests consistently praise the hotel's breakfast, noting a great variety of options and excellent coffee that complements the scenic views and peaceful atmosphere. However, the lack of dinner options is a common inconvenience, as the restaurant closes early, leaving guests to seek meals in town or potential room service alternatives.

The rooms are generally described as clean, spacious and comfortable with particularly cozy beds, although some guests mention occasional issues with cleanliness and room size. The views from the rooms, especially those facing the golf course, are frequently highlighted as a positive aspect.

Cleanliness across the property is mostly commendable with many guests appreciating the well-maintained facilities and clean environments. However, isolated issues such as dust, cobwebs or a musty smell are noted by some guests.

The staff's exceptional service greatly enhances the guest experience with personnel frequently going above and beyond to ensure a pleasant stay. Specific team members are often praised for their warmth, efficiency and personal touch.

For golf enthusiasts, the hotel offers stunning views and easy access to a great golf course, adding to the attractiveness of the location. The breathtaking vistas and serene landscapes make for a memorable stay.

While there have been mixed experiences with bed comfort with mentions of inconsistencies such as beds sinking in the middle or uncomfortable joints, many guests still find the beds very comfortable and conducive to a restful stay.

Overall, Mercure Portsea & Portsea Golf Club excels in providing a beautiful location, excellent breakfast, attentive staff and a relaxing atmosphere, making it a highly recommended destination for visitors looking to unwind amidst picturesque surroundings.
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Hotel near Golf Courses
Golf enthusiasts can combine a relaxing stay at this hotel with time playing their favourite sport at the hotel's 18-hole golf course. Guests can benefit from the various golf packages and offers, while a Pro Shop, professional coaching services and various golf-related events are also available.

Accessible Hotel
This is a wheelchair accessible hotel. It features at least one room specifically designed for people with reduced mobility.

4-Star Hotel
Mercure Portsea & Portsea Golf Club features panoramic views over Port Phillip Bay and incorporates Portsea Golf Club. The rooms are spacious and clean, with friendly staff. Guests can enjoy the beautiful views of the golf course and ocean.

Boutique-style Hotel

Business Hotel

Cheap Hotel

Room Types
Superior King Room with Balcony and View Offering superior King or Twin Room with Balcony Features views across Portsea Golf Course & Port Phillip Bay, private balcony, flat-screen TV, air-conditioning, in-room safe, tea & coffee facilities.

Standard Room with Courtyard View This standard King or Twin Room features air-conditioned room and a shared courtyard. It includes a flat-screen TV with cable channels and a work desk.

Guest Reviews
8.0
Very Good
Location
Nestled in a stunning and picturesque setting, Mercure Portsea & Portsea Golf Club offers a fantastic location that guests frequently praise. The hotel enjoys easy access to the serene Back Beaches and is perfectly positioned right on a beautifully maintained golf course, making it an excellent choice for golfing enthusiasts. Guests consistently highlight the beautiful and relaxing scenery with many rooms providing splendid views from balconies, enhancing their stay.

The location is described as both peaceful and quiet, offering a remote feel while still being conveniently close to town, nearby beaches and scenic walking paths. It's an ideal spot for those looking to explore the natural beauty of the peninsula or simply unwind in a tranquil environment. Lovely staff and well-kept facilities, including a cozy dining area, contribute to the overall positive experience. The hotel combines comfort with convenience, making it an attractive destination for visitors seeking relaxation and scenic enjoyment.

Breakfast
Guests at Mercure Portsea & Portsea Golf Club consistently praise the hotel's breakfast offerings, frequently describing them as great, very nice and even amazing. Many highlighted the good variety of options and great value provided with some noting the coffee as particularly excellent. The appealing combination of delicious breakfast choices and the serene, picturesque location seems to enhance the overall dining experience.

However, there were a few remarks pointing out areas for improvement, such as limited options for those with dietary needs and specific complaints about how beverages were charged separately. While some guests found the breakfast staff less engaging, the overall impression was that the service was friendly and the dining facilities were commendable.

Many reviews also mentioned the scenic views from the breakfast area and the overall quiet, peaceful atmosphere of the hotel, contributing to a pleasant start to their day. Despite minor grievances, the breakfast experience at Mercure Portsea & Portsea Golf Club is generally highly regarded by its guests.

Dinner
Mercure Portsea & Portsea Golf Club enjoys a serene ambiance and a picturesque location perfect for golfing enthusiasts and those looking to unwind during the day. However, an area that guests have consistently highlighted is the lack of dining options in the evening. Many have noted the absence of a restaurant for dinner and mentioned that both the bar and the restaurant close relatively early, some as early as 4 or 5 pm. This has led to some inconvenience, particularly for guests arriving late in the day who need to venture into town for an evening meal or drink after a long journey. Moreover, there is no mention of in-room dining or stocking of mini-fridges to mitigate this issue. Therefore, those planning to stay here should be prepared to make alternative arrangements for dinner, despite the otherwise pleasant daytime amenities and service.

Rooms
The rooms at Mercure Portsea & Portsea Golf Club receive mixed feedback but lean towards the positive. Visitors generally praise the rooms for being clean, spacious and well-kept with very comfortable beds. Many highlight the stunning views, especially from rooms facing the golf course, which add to a sense of seclusion and tranquility. In terms of comfort, the rooms are described as modern, warm and inviting, providing a cozy atmosphere for a night's stay.

However, some guests found the rooms smaller than anticipated with a few mentions of size-related discomfort. On the negative side, isolated instances of cleanliness issues have been reported, including dirty rooms at check-in and musty smells. Furthermore, amenities sometimes fell short, such as missing glasses for drinking water and inadequate coffee cups.

Overall, the key takeaway from most reviews is that the rooms offer a mix of lovely views, cozy comfort and modern furnishings, though actual room size and cleanliness can be inconsistent.

Beds
Guests have had mixed experiences with the beds at Mercure Portsea & Portsea Golf Club. Many have praised the comfort, describing the beds as very comfortable, extremely comfortable and huge with clean sheets. On the other hand, some reviews indicate that the comfort level of the beds can be inconsistent. Guests encountered issues such as beds sinking in the middle, uncomfortable lumps where two single beds were joined to make a king-sized bed and mismatched bed heights. Despite these concerns, the mention of comfy beds and additional amenities like blockout blinds highlights that there are positive aspects to the bedding experience at this hotel. However, the feedback suggests that the hotel might benefit from standardizing and upgrading their bedding configurations to ensure a consistently pleasant stay for all guests.

Cleanliness
Located in a serene environment, Mercure Portsea & Portsea Golf Club generally garners positive feedback for its cleanliness and comfort. Guests frequently praise the property for being clean and well-maintained. The rooms are often highlighted as clean and comfortable with many noting clean sheets and bathrooms. The hotel offers a quiet environment, particularly appreciated at night, contributing to a peaceful stay. The facilities are described as new and clean and the decor pleasant.

However, some reviews indicate areas for improvement. A few guests have mentioned issues such as dust in rooms, cobwebs on balconies and musty or unpleasant smells. Specific complaints about cleanliness include ants, a spider in the bathroom and signs of mould. Some guests noted that rooms were not cleaned daily to their satisfaction.

Despite these criticisms, many visitors are satisfied with the hotel's overall cleanliness, comfortable beds, nice views and convenient location. The positive aspects generally overshadow the occasional issues, making Mercure Portsea a reliable choice for travelers.

Staff
Mercure Portsea & Portsea Golf Club boasts an exceptional team that enhances the guest experience with their warm and professional demeanor. The reception staff, including standout members like Kerry and Katie, are particularly noted for their efficiency and friendliness, often going above and beyond to resolve issues swiftly and offer personalized service, such as greeting guests by name. The overall atmosphere is one of friendliness and accommodation, from the greeting upon arrival to the smooth late check-in process.

The restaurant staff also receive high marks for their attentive service, contributing to the great dining experience with both excellent food and stellar service. Cleaners and other team members maintain the same high standards with many guests remarking on their friendly interactions and helpful nature.

Whether recommending beach spots or allowing guests a bit of extra time at check-out, the staff consistently ensure a welcoming and relaxed atmosphere. While there was an isolated mention of rude behavior from some staff, Rebecca's tireless efforts to assist stood out as a positive exception. Overall, the friendly and obliging nature of the team, combined with a stunning location and beautiful grounds, makes for an enjoyable stay.

Golf
Nestled in a stunning location, Mercure Portsea & Portsea Golf Club offers breathtaking views and serene landscapes, making it an ideal retreat for golf enthusiasts and nature lovers alike. The outlook onto the golf course is consistently praised with many guests marveling at the beautiful, serene vistas both from their rooms and the balconies. The strategic location allows for unparalleled views of the golf course and the surrounding coastline, adding to the overall charm of the stay.

The accommodation caters notably well to golfers, providing easy access to a great golf course praised as stunning by those who have played there. The hotel itself matches the scenic beauty with modern, comfortable rooms that are quiet and spacious, ensuring a restful stay. Clean bathrooms, fresh bedsheets, comprehensive TV programs and efficient air conditioning contribute to the overall positive experience.

Guests also commend the fantastic breakfast offerings and the attentive service provided by the staff, enhancing the overall value of their stay. The ambiance is further elevated by the beautiful views that accompany the morning meals, making for a pleasant start to the day. Mercure Portsea & Portsea Golf Club with its combination of great views, excellent facilities and prime location, emerges as a top-notch choice for a memorable and picturesque getaway.


No, Mercure Portsea & Portsea Golf Club doesn't have any pool.

No, a spa isn't available at Mercure Portsea & Portsea Golf Club.

No, Mercure Portsea & Portsea Golf Club doesn't allow dogs.

No, parking facilities aren't available at Mercure Portsea & Portsea Golf Club.

No, Mercure Portsea & Portsea Golf Club doesn't have a gym.

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