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Summary of reviewsThe Queens Hotel in Southsea is well-regarded for its stellar location, which holds prime appeal for both leisure and business travelers. Positioned right on the seafront, it offers breathtaking views of the Solent and Southsea Common. Its proximity to key attractions, including coastal walks, shops and various restaurants, as well as its convenient access to transportation options like bus stops and hovercrafts to the Isle of Wight, adds to its allure. The hotel’s Victorian architecture and historical charm significantly enhance the overall guest experience.
Breakfast at The Queens Hotel is frequently praised as a highlight with guests lauding the excellent full English breakfast, diverse options and ample portions. Despite a few comments on the need for temperature and variety improvements, the breakfast setting remains comfortable and charming, making this meal an enjoyable part of the stay.
Dinner service similarly receives high marks for quality and taste, described by many as delicious and fantastic. The dining experience is enriched by courteous and friendly staff, although some guests felt the menu was limited and overpriced. Nonetheless, the overall sentiment towards dining remains positive.
Guest rooms offer a mixed experience; many guests find them clean, comfortable and sometimes quite spacious, particularly those with sea views and newer renovations. However, some guests report that certain rooms feel dated and small with issues like poor insulation and outdated decor occasionally mentioned.
Cleanliness throughout the hotel is generally praised, ensuring a tidy and welcoming environment. Both guest rooms and public areas are well-maintained, although a few reviews pointed out minor lapses in cleanliness in less frequented spots.
The staff at The Queens Hotel are a standout feature, receiving consistent commendations for their friendliness, efficiency and helpfulness. Special mentions of individuals and the overall warm atmosphere created by the staff significantly enhance the guest experience.
WiFi service presents varied feedback with many guests finding it strong and reliable, while others report connectivity issues. The hotel would benefit from addressing these inconsistencies and adding modern amenities like USB ports to enhance the guest experience.
Families find the hotel accommodating with comfortable and spacious family rooms and friendly staff that attend to specific needs. The convenient location and general welcoming atmosphere add to the positive family-friendly reputation.
Nightlife at The Queens Hotel is vibrant, featuring an authentic bar service, fantastic cocktails, music events and notable celebrations like New Year's Eve. While occasional noise from parties can be a drawback for some, the overall lively ambiance is appreciated by many guests.
The quality of the beds at the hotel varies; many guests report comfortable, large beds with clean and luxurious bedding. However, some encounter issues with bed size and mattress comfort, indicating a need for updates in certain rooms.
In summary, The Queens Hotel offers a combination of an unbeatable location, historical charm and exceptional service. Despite a few areas needing improvement, the overall guest experience remains highly positive, making it a favored choice for various types of travelers. Show more
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Categories
Luxury Hotel
This landmark Edwardian hotel offers uninterrupted views across Southsea Common and the Solent. It features newly refurbished rooms, many with panoramic sea views, and has an exquisite on-site restaurant and a relaxing bar. The hotel provides a sense of elegance and traditional English charm.
Family Friendly Hotel
The Queens Hotel is located in the historic part of Portsmouth. It's a family-friendly hotel with a very good rating.
Dog Friendly Hotel
The Queens Hotel is a well-known hotel in Portsmouth that welcomes pets. It offers a historic setting and is close to the seafront, making it convenient for dog walks. The hotel may offer designated dog-friendly areas.
Hotel with Parking
This hotel is listed as having parking facilities available for guests.
Accessible Hotel
The hotel staff are praised for accommodating guests with disabilities, offering accessible rooms with handrails in the bathrooms. The location and available accessible rooms are designed for easy reach.
4-Star Hotel
The Queens Hotel is a landmark known for its historical significance and grand architecture. It offers a blend of traditional elegance and modern amenities. The hotel's spacious rooms and prime location near Southsea add to its appeal.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Room Types
Twin Room with Sea ViewFeatures views across the Solent towards the Isle of Wight.
Please note that this room has not been refurbished
Double Room with Sea ViewFeatures views across the Solent towards the Isle of Wight.
Please note that this room has not been refurbished.
Single RoomIndividually designed room featuring free tea/coffee making facilities, a TV and a private bathroom.
Please note that this room has not been refurbished.
Family Room (2 Adults + 1 Child)Large, individually designed room featuring free tea/coffee making facilities, a TV and a private bathroom.
The family rooms can accommodate up to 2 adults and to 2 children. They are not suitable for 4 adults.
Double RoomIndividually designed rooms with a private bathroom, and some featuring a wide-screen TV and high ceilings.
Please note that this room has not been refurbished.
Large Double Room with Sea ViewThis large, superior room with queen or king-size bed offers high ceilings and views across the garden, the Solent and Isle of Wight.
Please note that this room has not been refurbished.
Standard Twin RoomThis twin room has a tea/coffee maker.
Please note that this room has not been refurbished.
Superior Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Superior Double Sea View RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as a quiet street view. The unit offers 2 beds.
Deluxe Double Room with Sea ViewOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as sea views. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
The Queens Hotel in Southsea consistently receives high praise for its prime location, making it a top choice for both leisure and business travelers. Positioned right on the seafront, it offers stunning views of the Solent and Southsea Common, providing a serene backdrop for guests. The hotel's proximity to key attractions, such as coastal walks, local shops and a variety of restaurants, enhances its appeal. Guests appreciate the convenience of nearby transportation options, including bus stops and hovercraft access to the Isle of Wight.
The location is ideal for exploring Southsea and Portsmouth with easy walking distance to the city center and historic sites like the dockyard and museums. The hotel’s central position also makes it a perfect base for events held at Southsea Common. Visitors find the onsite parking particularly useful, especially in a busy area like Southsea.
Aside from its strategic location, The Queens Hotel is noted for its charming and impressive Victorian architecture. Guests enjoy the beautiful sea views from their rooms and the grand ambience of the public areas, including the reception and dining rooms. The historical and nostalgic vibe of the hotel adds an extra layer of appeal to its already superb location.
In summary, The Queens Hotel offers an unbeatable seaside location combined with historical charm and convenient access to Portsmouth's attractions and amenities, making it a favored choice for many.
Breakfast
The breakfast experience at The Queens Hotel generally receives high marks from guests with several noting it as one of the best features of their stay. Guests frequently describe the breakfast as excellent, fantastic and superb with particular praise for a full English breakfast, diverse options and plentiful portions. The attention to dietary needs and the quality of individually cooked breakfasts add to the positive impression, as does the beautiful and comfortable dining setting.
There are also numerous mentions of the quality and taste of the food with breakfast often described as delicious, very good and even exceeding expectations. The buffet breakfast is noted for being plentiful and well-presented and many appreciate the lovely selection of pastries, jams and cooked options. Some guests also highlight the value for money and the efficient service.
However, there are a few areas where guests feel improvements could be made. Some mention that the breakfast could be hotter with instances of it being served cold or taking too long to arrive. There are also comments on limited options and the breakfast being overpriced. Despite these concerns, the overall sentiment towards the breakfast at The Queens Hotel remains overwhelmingly positive.
The ambiance of the breakfast area is frequently praised for being comfortable and charming with some guests noting the lovely grand breakfast room and the pleasant, relaxed atmosphere. This contributes to making breakfast a delightful and memorable part of the stay for many guests.
Dinner
Dinner at The Queens Hotel receives high praise for its quality and taste with many guests describing the food as delicious, fantastic and out of this world. The offerings from breakfast to dinner are noted to be excellent with quality ingredients and well-cooked meals contributing to a very enjoyable dining experience. The portion sizes are great and the service is often highlighted as excellent and friendly. The dining rooms and the overall ambiance of the restaurant add to a fine dining experience with some guests appreciating the lovely and gorgeous settings.
However, the restaurant is not without its criticisms. Some guests find the food to be overpriced and not justifying the cost, while a few others have encountered issues with the quality and presentation of their meals, including overcooked or cold items. The menu has been described as somewhat limited, which left some guests wanting more variety. Drinks at the bar are also considered expensive by some visitors.
Despite these occasional drawbacks, the majority of reviews reflect a generally positive dining experience at The Queens Hotel with many guests enjoying both the food and the atmosphere. The friendly and efficient staff, combined with high-quality ingredients and excellent service, ensure that most guests leave satisfied with their dining experience.
Rooms
The guest reviews of 'The Queens Hotel' reveal a mixed experience regarding the rooms, accentuating both positive and negative aspects. Positively, many guests laud the rooms for being clean, comfortable and often quite spacious. Specifically, some rooms offer stunning sea views and beautiful, well-maintained decor. Newly renovated rooms receive commendation for their style and comfort with a few even described as superb and fantastic. Amenities like large and clean bathrooms, well-equipped facilities and effective air conditioning in some rooms are highly appreciated as well.
On the downside, several reviews highlight issues with size, indicating that many rooms feel small, especially for double occupancy. Some rooms are described as dated, tired and in need of refurbishment. Problems like poor insulation, being too hot or too cold also surface frequently. There's an indication that the rooms’ presentation in booking information doesn't always match reality, leading to some disappointment among guests. Older rooms, in particular, draw criticism for being outdated and occasionally scruffy with aspects like dirty linen, wet towels and dated furnishings needing attention.
Overall, while The Queens Hotel offers a variety of room experiences, guests seeking modern and spacious accommodations might find the older, smaller rooms less satisfactory. However, those fortunate enough to receive renovated rooms or rooms with sea views tend to have a significantly more pleasant stay.
Beds
Guest reviews of The Queens Hotel highlight a variety of experiences regarding the beds. Among the recurring positive remarks, many guests found the beds to be comfortable with numerous mentions of "very comfortable" and "comfy" beds. Some noted luxurious and fresh bedding with several reviews praising large and spacious beds, including descriptions of huge, massive and even super king-sized beds. Cleanliness and good quality of bedding also received commendations, contributing to a pleasant stay for many visitors.
However, not all feedback was positive. A number of guests reported issues with bed size, citing small or narrow beds, particularly in single and twin rooms. The comfort level of the mattresses varied with remarks about hard or rock-hard beds as well as some being too soft or lumpy. There were also several mentions of worn-out mattresses needing replacement and complaints about discomfort caused by dips or protruding springs.
Overall, while many guests enjoyed a restful sleep on comfortable, spacious beds, others encountered issues with bed size and mattress quality. This variance in experience indicates that bed satisfaction at The Queens Hotel can heavily depend on room allocation and personal comfort preferences.
Cleanliness
The Queens Hotel has garnered praise for its exceptional cleanliness with guests frequently highlighting the spotless and well-maintained rooms. From the bright, tidy environments to the immaculate bathrooms, the commitment to hygiene is evident throughout the hotel. Public areas are also well-kept, contributing to an overall sense of tidiness and care.
Guests noted the neatness and cleanliness of the building, emphasizing that it remained in excellent condition. Bathing facilities were particularly appreciated for their cleanliness with some bathrooms described as spotless. Moreover, many rooms come across as comfortable and clean with well-maintained decor adding to the positive experience.
However, some reviews pointed out occasional lapses with certain rooms needing more thorough cleaning and some windows in dire need of attention. Additionally, the musty smell in specific areas and dirty towels in rare instances slightly detracted from the overall experience.
Despite a few criticisms concerning cleanliness in less frequented spots, The Queens Hotel largely impresses with its high standards of cleanliness and meticulous upkeep, making it a comfortable and welcoming choice for travelers.
Staff
The Queens Hotel is frequently praised for its staff with many guests highlighting the reception team as excellent, efficient and incredibly helpful. Reviewers consistently describe the staff as friendly, welcoming and attentive with numerous mentions of their professionalism and courteous demeanor. Specific individuals, such as Hannah at the bar and Paige at reception, receive special commendations for their exemplary service. Guests appreciate the warm and friendly atmosphere created by the staff, which significantly enhances their overall experience at the hotel.
The dining experience is further elevated by the cheery and efficient breakfast staff, as well as the warm and friendly restaurant and bar staff. Although there are occasional comments pointing to some issues with housekeeping and staff needing more training, the overwhelming sentiment is that the hotel staff go above and beyond to ensure guests have a pleasant stay. They frequently assist with room upgrades and personal interactions, contributing to an overall positive impression of service.
In summary, The Queens Hotel's staff are a standout feature, providing a welcoming and helpful environment that leaves a lasting positive impression on guests.
Wi-Fi
The Queens Hotel offers an overall varied experience when it comes to its WiFi service. Many guests appreciated the free and strong WiFi in their rooms, often describing it as excellent, decent or working perfectly. However, some reviews point out significant issues, such as WiFi being difficult to connect, patchy and intermittent. Others noted that WiFi reception could be poor at times, both in the bedrooms and overall within the hotel, sometimes necessitating efforts to find a reliable solution.
The hotel could improve the internet experience by addressing these connectivity issues to ensure all guests enjoy consistent service. Additionally, it is mentioned that there are no USB ports in rooms for charging devices, which could be a valuable enhancement for modern travelers. The quality of the television and radio reception also received criticism with mentions of bad reception and non-functional TVs hanging precariously, alongside some additional maintenance concerns, like dirty windows. With a few tweaks in these areas, The Queens Hotel could significantly enhance the stay for its guests.
Family
The Queens Hotel has garnered positive feedback from families, highlighting its spacious and comfortable family rooms, making it an ideal destination for family getaways. Guests have appreciated the large family suites and rooms, noting their comfortable and roomy nature, which caters well to visitors with children and babies. The hotel's thoughtful amenities, such as including a cot in the rooms, also add to its family-friendly reputation, although some mention that larger spaces would enhance the experience even further.
Parents traveling with children have found the staff to be incredibly friendly and welcoming, creating a gentle and relaxing ambiance with background music that puts guests at ease. The staff's ability to accommodate specific dietary needs and offer special touches, like making little ones feel special, reflects the hotel's commitment to family satisfaction.
The location is another highlight, providing easy access with a bus stop right at the hotel, making travel convenient. Despite some challenges with room arrangements and occasional discomfort from weddings occupying public areas, families continue to recommend the hotel to their friends and loved ones.
Overall, the welcoming atmosphere, accommodating service and spacious accommodations make The Queens Hotel a favorable choice for families looking to create memorable experiences together.
Nightlife
The Queens Hotel offers a vibrant nightlife scene that has left many guests impressed. The bar service stands out with its authenticity, featuring fantastic cocktails and a charming atmosphere. The cosy bar, often bustling with patrons, provides a warm and lively environment for socializing. Music events in the lovely garden area add a special touch, especially during Sunday garden parties.
For those seeking high-energy events, the hotel doesn't disappoint with its notable New Year's Eve celebrations, which many guests found to be thoroughly entertaining. Wedding receptions and other celebrations often extend into the early hours, contributing to the lively ambiance of the hotel.
Despite occasional noise from weddings or parties on different floors, many visitors appreciated the overall vibrant atmosphere. Guests also enjoyed the exceptional bars and posh dining experiences with fabulous cocktails on the terrace, offering beautiful views of Southsea common and the sea.
While some found the loud music from events to be intrusive at times, the general consensus points to an enjoyable nightlife experience at The Queens Hotel, making it a fantastic location for celebrations and social gatherings.
3 Star
The Queens Hotel offers a solid three-star experience, consistently providing functional amenities expected within its category. While some reviews mention that the overall feel of the hotel could see improvements and the decor may feel a bit dated, the hotel's traditional Edwardian character adds to its charm for those who appreciate older style accommodations.
The hotel's common rooms feature luxurious fittings, reflecting a stunning ambiance for the price point. Many guests appreciate the excellent location, which adds significant value to their stay. The car park facilities are also noted favorably. The breakfast service often surpasses expectations, sometimes likened to what one might find in a five-star establishment.
However, the hotel would benefit from some renovations to reach its true potential, as it occasionally feels worn down and tired. Some guests were underwhelmed by a lack of amenities like room service and minibars, feeling that these areas could be improved to elevate the guest experience.
In summary, The Queens Hotel meets the expectations of a three-star establishment with a mix of traditional charm and functional service, offering good value for money, especially given its advantageous location and standout breakfast service.
Business
The Queens Hotel offers a range of amenities and services tailored for business travelers. The business meeting and conferencing facilities are comfortable, well-equipped and conducive to a productive work environment. Guests appreciated the quiet business areas and rooms that provide a calm atmosphere ideal for work and rest. The hotel's Wi-Fi is consistently excellent throughout, meeting the connectivity needs of business guests.
Although a few rooms lack desk tables, which can be inconvenient for business travels, overall, the hotel's business-friendly approach is well-received. The customer service is notably great with polite, accommodating and helpful staff that enhance the stay. Accessibility is also a consideration with handicap access and needed elevator service available.
Security measures, like excellent door security, provide peace of mind. The hotel's prime location alongside its extraordinary accommodations, spacious rooms and ornate decor adds to its appeal. While the hotel lobby area might benefit from an upgrade, the suitable business meeting set-up and professional atmosphere make it a solid option for business events and stays.
Accessible
The Queens Hotel has proven to be quite accommodating for guests with disabilities with several positive aspects noted by reviewers. The hotel staff are particularly praised for going out of their way to meet the specific needs of disabled guests, making stays comfortable and stress-free. Accessible rooms are available and feature amenities such as handrails in the bathrooms and rooms situated to be easily reachable. There are specific accessible routes within the hotel, including a side entrance designed for disabled individuals and handicap parking directly outside the hotel.
However, the main entrance poses a significant challenge due to the absence of a ramp and the steepness of the steps. The one and only lift, which is described as very slow and even sometimes out of service, causes inconvenience, especially for those in wheelchairs. Some reviewers noted that the hotel would benefit from modernizing its facilities to better meet accessibility standards.
There are mixed opinions on the accessibility of the bathrooms with some saying they are not fully accessible. The necessity for updates and the cleanliness of the hotel are also mentioned, hinting at areas where the hotel could improve.
Despite some drawbacks, the staff's willingness to assist, such as helping to charge mobility scooters or accommodating elderly guests, helps elevate the overall experience for visitors with disabilities. For shorter business stays or travel where proximity to hovercraft and bus lines is beneficial, The Queens Hotel is deemed suitable and fairly accessible.
Dog Friendly
The Queens Hotel stands out for its exceptional dog-friendly facilities and services. Guests consistently highlight the warm welcome extended to their pets with several experiences noting that dogs are provided with a special meal, a bowl, a ball, poo bags and a towel upon arrival. The hotel offers a distinctly pet-friendly environment, where canine companions can enjoy dog-friendly room service and are allowed to stay with their owners.
Spacious outdoor areas provide ample opportunity for dog walks and the overall atmosphere remains notably quiet even with pets around. The beautiful lobby and balcony views over the Solent add to the overall positive experience for both pet owners and their furry friends.
Despite the generally positive feedback, some mention that the surrounding area may not be as dog-friendly and there were occasional concerns about noise from barking dogs. Nonetheless, The Queens Hotel's efforts to accommodate pets make it a favored choice for travelers accompanied by their dogs.
No, The Queens Hotel doesn't have any pool.
No, a spa isn't available at The Queens Hotel.
Yes, The Queens Hotel welcomes dogs.
Yes, parking facilities are available at The Queens Hotel.