SureStay Plus Hotel by Best Western Post Falls

Post Falls 47.71207400, -116.99701200 , 3647 West 5th Avenue (Show on Map)
6.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsSureStay Plus Hotel by Best Western Post Falls is generally well-regarded for its convenient location near highways, stores, gas stations, and restaurants, making it an ideal choice for travelers. Despite its proximity to a freeway and a truck stop, guests are pleasantly surprised by the quiet surroundings. The hotel's affordable pricing and comfortable beds add further value to the location.

The breakfast experience is a highlight for guests, featuring a wide variety of options such as waffles, cereal, yogurt, and fresh eggs, with attentive staff ensuring a well-stocked and enjoyable meal. Families particularly appreciate the breakfast selection, which complements the comfortable accommodations.

Rooms are described as clean and spacious, often exceeding expectations with amenities like fridges, microwaves, and coffee makers. ADA accommodations are well-equipped, contributing to a satisfactory experience despite occasional issues with cleanliness and maintenance. The staff is praised for their friendliness and helpfulness, particularly at the front desk, enhancing the welcoming atmosphere with attentive service.

While the beds at SureStay Plus Hotel are generally comfortable, some guests mention occasional dissatisfaction with mattress quality or bedding. Nevertheless, the majority find comfort in their accommodations alongside the convenient location, emphasizing a good night's rest amidst exploration opportunities in Post Falls.

Overall, SureStay Plus Hotel by Best Western provides a satisfactory experience that aligns with its three-star rating. Its combination of clean, comfortable accommodations, accessible location, and friendly staff makes it a reliable, budget-friendly choice for travelers seeking value and convenience in Post Falls. Despite minor areas for improvement, guests appreciate the solid performance of the hotel's facilities and services.
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Dog Friendly Motel
Although specific pet amenities are not detailed in the provided data, Best Western hotels are often pet-friendly and this establishment is a 'Plus' property indicating higher quality and service, which could extend to pet accommodations.

Accessible Motel
This hotel features mobility-accessible rooms to ensure a comfortable stay for all travelers. It provides wheelchair accessible parking and an elevator. Facilities for disabled guests are available.

3-Star Motel
This hotel provides a comfortable stay with amenities such as free breakfast, an indoor pool, and a fitness center. It's a reliable option for travelers seeking value and convenience.

Motel with Swimming Pool

  Indoor Pool  


Motel with Indoor Pool

Room Types
Queen Room with Two Queen Beds - Pet Friendly Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and features a flat-screen TV with cable channels, a coffee machine and heating. The unit offers 2 beds.

King Room -Pet Friendly Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a coffee machine, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room - Pet Friendly Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a coffee machine and heating. The unit has 1 bed.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Accessible This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

King Room with One King Bed and Roll-In Shower - Mobility Accessible /Pet Friendly This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

King Suite with with Sofa Bed and Mountain View- Disability Access The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

King Suite with Two Sofa Beds and Mountain View The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as mountain views. The unit has 3 beds.

Guest Reviews
6.9
Rated
Location
SureStay Plus Hotel by Best Western Post Falls is praised for its convenient location, providing easy access to nearby highways. Guests appreciate the proximity to stores, gas stations, and restaurants, making it a convenient choice for travelers seeking amenities close at hand. Despite being near the freeway, many visitors are pleasantly surprised by the quiet surroundings. The hotel is also noted for being accessible to local events. While a truck stop across the street is mentioned, it does not detract significantly from the overall positive impressions of the location. The combination of a comfortable bed and reasonable pricing contributes to the favorable reviews of this well-situated accommodation.

Breakfast
The breakfast experience at SureStay Plus Hotel by Best Western Post Falls receives high praise from guests, highlighting its impressive variety and quality. Many guests describe the breakfast as amazing, fantastic, and great, with some even noting that it exceeded their expectations. Standout features include a wide selection of options, such as a waffle maker, cereal bar, yogurt, juice, coffee, muffins, and fresh eggs with sausage and gravy. The breakfast spread is well presented, and the attentive staff ensures it remains well stocked, enhancing the overall experience. Although there are minor suggestions for improvement, like the quality of eggs, the breakfast overall is described as better than most, offering great value and an enjoyable start to the day. Families, in particular, appreciate the variety, with waffles being a hit among children. Overall, the breakfast contributes positively to the hotel stay, complementing the comfortable accommodations.

Rooms
The rooms at SureStay Plus Hotel by Best Western Post Falls generally offer a clean and comfortable experience, frequently highlighted by their comfortable beds and welcoming ambiance. Guests often find the rooms to be more impressive than initially expected, noting their relatively nice size and overall cleanliness. The presence of a fridge, microwave, and coffee maker in some rooms adds to the convenience and value for the price. For guests requiring ADA accommodations, the hotel provides adequately equipped rooms. However, there are some inconsistencies with room conditions, such as occasional smells of smoke, uncomfortable mattresses, and issues with carpet cleanliness. Additionally, discrepancies in room size compared to online photos and a few maintenance concerns, like torn sheets or noisy air conditioning, slightly detract from an otherwise pleasant stay. Despite these occasional hiccups, the positive aspects frequently underscore a satisfactory experience for guests at this location.

Beds
At SureStay Plus Hotel by Best Western Post Falls, travelers frequently highlight the comfort of the beds. Many guests find the beds to be comfy, complementing their overall travel experience. The convenient location adds to the positive feedback, allowing guests to rest well and explore the area easily. However, there are some contrasting opinions regarding the beds. A few reviews mention discomfort due to hard or worn out mattresses, and others point out issues with the bedding, such as flat pillows and thin blankets. While the majority find comfort in the accommodations, those considering a stay might want to note these occasional concerns related to bedding quality.

Cleanliness
SureStay Plus Hotel by Best Western Post Falls presents a mixed experience regarding cleanliness. On the positive side, many guests have noted that their rooms were clean and comfortable, contributing to a pleasant stay overall. The hotel's accessibility is further enhanced with ADA-equipped rooms, which are also well-maintained. Staff members, particularly at the front desk, have received commendations for their friendliness, ensuring a welcoming atmosphere. The service quality is generally appreciated, with breakfast offerings consistently well-stocked.

However, some reviews highlight areas needing improvement in terms of cleanliness and maintenance. Issues with hot water and water leakage in bathrooms have been reported, along with instances of black mold and rust in tubs. The condition of certain furniture and linen has not met the expectations of some guests, as well as discomfort with the beds and pillows provided. Complaints of smoke odor and unwashed walls in some rooms suggest a need for more thorough cleaning procedures. Despite these concerns, the hardworking staff and service elements contribute positively to the guest experience.

Staff
Visitors to the SureStay Plus Hotel by Best Western in Post Falls are greeted by an exceptional team of staff members. Consistently praised for their friendliness and helpfulness, the front desk staff stands out for their exceptional service, making guests feel welcome and cared for throughout their stay. The receptionists are known for their kindness and compassion, ensuring that every visitor's needs are met with a smile. Across the board, the hotel’s personnel are described as lovely and accommodating, contributing to the overall positive experience. The hotel combines a convenient location with attentive service, providing travelers with not only good value but also a reassuring sense of comfort as guests explore the area.

3 Star
Situated in the scenic locale of Post Falls, the SureStay Plus Hotel by Best Western offers a satisfactory experience that aligns with its three-star rating. Guests emphasize the convenience and functional aspects of the hotel, with numerous reviews highlighting the solid performance of its facilities and services. The location is recognized for providing good value with amenities that meet the essential needs of travelers.

Visitors commend the clean and comfortable accommodations, which cater well to both short-term and longer stays. The hotel staff receive favorable mentions for their friendliness and helpful demeanor, enhancing the overall guest experience. The accessible location makes it a practical choice for those exploring the surrounding areas or passing through.

While some reviews point out areas for potential improvement, the majority appreciate the dependable service and the affordability the hotel provides. For travelers looking for a reliable, budget-friendly option, SureStay Plus Hotel offers a pleasant and accommodating stay amidst the natural beauty of Post Falls.


Yes, SureStay Plus Hotel by Best Western Post Falls has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at SureStay Plus Hotel by Best Western Post Falls.

Yes, SureStay Plus Hotel by Best Western Post Falls welcomes dogs.

No, parking facilities aren't available at SureStay Plus Hotel by Best Western Post Falls.

No, SureStay Plus Hotel by Best Western Post Falls doesn't have a gym.

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