Brasao Palace Hotel
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Summary of reviewsBrasao Palace Hotel is predominantly praised for its exceptional location in the city center, which offers travelers great convenience and accessibility. Being near banks, markets, a lively promenade, and numerous shops and restaurants, the hotel provides excellent value for money and is favored by both business and leisure travelers. The polite, helpful, and well-prepared staff significantly enhance the guest experience, with many mentioning the exemplary service that creates a welcoming atmosphere.
The hotel's breakfast is generally considered good value, with guests acknowledging the satisfactory quality and variety. Positive comments focus on the freshness and variety of options available, though there is room for improvement in terms of offering more diverse selections, like natural juice and gluten-free options.
When it comes to the accommodations, the rooms present a mixed experience. While some bathrooms are clean and newly renovated, the overall state of the rooms needs modernization, with common issues being dated decor, noisy air conditioning, and inconsistencies between online images and actual conditions. Similarly, while the hotel demonstrates cleanliness with clean bedding and comfortable beds, there are notable concerns about the general state of cleanliness and maintenance throughout the building.
One of the hotel's standout features is its staff, who receive high praise for their friendliness and attentiveness. Guests appreciate their warmth and efficiency, which enhances the value of the stay and mitigates some of the hotel's other shortcomings.
Overall, while Brasao Palace Hotel offers great location and service, there is potential for improvement in areas such as breakfast diversity, room updates, and general cleanliness and maintenance to fully meet modern standards and guest expectations.
The hotel's breakfast is generally considered good value, with guests acknowledging the satisfactory quality and variety. Positive comments focus on the freshness and variety of options available, though there is room for improvement in terms of offering more diverse selections, like natural juice and gluten-free options.
When it comes to the accommodations, the rooms present a mixed experience. While some bathrooms are clean and newly renovated, the overall state of the rooms needs modernization, with common issues being dated decor, noisy air conditioning, and inconsistencies between online images and actual conditions. Similarly, while the hotel demonstrates cleanliness with clean bedding and comfortable beds, there are notable concerns about the general state of cleanliness and maintenance throughout the building.
One of the hotel's standout features is its staff, who receive high praise for their friendliness and attentiveness. Guests appreciate their warmth and efficiency, which enhances the value of the stay and mitigates some of the hotel's other shortcomings.
Overall, while Brasao Palace Hotel offers great location and service, there is potential for improvement in areas such as breakfast diversity, room updates, and general cleanliness and maintenance to fully meet modern standards and guest expectations.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
Brasao Palace Hotel is highly praised for its exceptional location, making it an ideal choice for travelers looking for convenience and accessibility. Positioned in the city center, the hotel is within close proximity to banks, markets, a bustling promenade, and an array of shops and restaurants. Guests consistently highlight the hotel's location as a standout feature, with many expressing their satisfaction with both the convenience it offers and the excellent value for money. In addition to its prime location, reviewers commend the polite, helpful, and well-prepared staff, contributing to a positive overall experience. Whether for business or leisure, its central position makes it a logical choice for visitors needing to stay in this vibrant area.
Brasao Palace Hotel offers a breakfast experience that garners mixed reviews from its guests. Many guests appreciate the good value and reasonable quality, noting that the breakfast meets their expectations, especially given the cost. Phrases like good breakfast and well-prepared and organized frequently emerge, highlighting some positive aspects. The variety is praised, with some mentioning fresh and varied options. However, several reviews indicate a desire for more variety, suggesting the inclusion of items such as natural juice or an omelet, and some note the absence of gluten-free options. Critics point out the simplicity and limited options, with some mentioning disappointment in aspects like stale food and poor coffee quality. Overall, while the breakfast generally satisfies, there is room for improvement, particularly in expanding the range of offerings and enhancing presentation.
Brasao Palace Hotel presents a mixed experience for its guests, particularly when it comes to the rooms. The accommodations appear outdated and are marked by signs of wear, with some facilities falling short of expectations set by online listings. Common grievances include noisy and inefficient air conditioning, poor lighting with only one light spot, and the presence of mold and leaks necessitating room changes. Additionally, the hotel suffers from a lack of amenities such as shampoo and face towels, and images shared online often do not reflect the current state of the rooms, leading to discrepancies between expectations and reality.
Despite these issues, some positive aspects are worth noting. The bathrooms in some rooms are clean and appear to be newly renovated, offering a glimpse of more promising conditions within the hotel. However, such rooms seem to be limited in availability. Overall, while the hotel shows potential, significant updates and improvements are necessary to bring the accommodations in line with modern standards and guest expectations.
The beds at Brasao Palace Hotel generally receive praise for being clean and comfortable, with guests noting the impeccable bedding. Many found the beds to be cozy and appreciated the comfortable sleeping experience, complemented by rooms that are spacious. However, there are mixed reviews about the quality of the mattresses. Some guests experienced discomfort, citing issues like hard or overly soft spring beds, and worn-out mattresses that sank or had uneven surfaces. Additionally, while the hotel provides good service and practical accommodations, there is room for improvement regarding the renewal of bed linens, towels, and other bedding items that appear quite old. Despite these drawbacks, the positive feedback on the bed's comfort level is notable.
Brasao Palace Hotel receives mixed feedback regarding its cleanliness and maintenance, although there are some positive remarks by guests. The hotel is noted for having clean and fragrant bedding, along with clean bed linens and bath towels, contributing to the overall hygiene and comfort of the accommodations. Some guests appreciated the clean rooms and comfortable beds, suggesting that certain aspects of the hotel meet expectations for cleanliness.
However, several reviews highlight significant issues with cleanliness and the general state of the hotel. Numerous guests reported problems such as dusty bathtubs, dirty floors, moldy smells, and rooms in dire need of renovation. The building itself comes across as old and poorly maintained, with rusty windows, peeling walls, torn mattresses, and dim lighting often mentioned. Additionally, concerns about inadequate amenities, like the lack of hand towels or bathroom kits, further add to the negative impressions.
Despite the critical notes on cleanliness and maintenance, guests did appreciate the attentive service provided by the owners, indicating a level of care towards guest experiences amidst these persistent issues. Overall, while the Brasao Palace Hotel shows some positive aspects in terms of bedding cleanliness and guest service, it faces numerous challenges regarding the condition and cleanliness of its facilities.
Brasao Palace Hotel has garnered applause for its exceptional service, with guests frequently highlighting the attentive and friendly nature of the staff. The reception team, in particular, stands out for their kindness and warmth, ensuring a pleasant welcome and efficient check-in and check-out experiences. Staff members are described as polite, poised, and consistently ready to assist, contributing to an overall atmosphere of hospitality. Guests also appreciate the seamless service and commend the helpfulness of the hotel personnel, marking their stay as a commendable experience. Despite some minor remarks regarding cleanliness, the staff's impeccable service and the overall level of attention guests receive add to the hotel's appeal, which is often noted as offering excellent value for money.
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Location
Breakfast
Rooms
Despite these issues, some positive aspects are worth noting. The bathrooms in some rooms are clean and appear to be newly renovated, offering a glimpse of more promising conditions within the hotel. However, such rooms seem to be limited in availability. Overall, while the hotel shows potential, significant updates and improvements are necessary to bring the accommodations in line with modern standards and guest expectations.
Beds
Cleanliness
However, several reviews highlight significant issues with cleanliness and the general state of the hotel. Numerous guests reported problems such as dusty bathtubs, dirty floors, moldy smells, and rooms in dire need of renovation. The building itself comes across as old and poorly maintained, with rusty windows, peeling walls, torn mattresses, and dim lighting often mentioned. Additionally, concerns about inadequate amenities, like the lack of hand towels or bathroom kits, further add to the negative impressions.
Despite the critical notes on cleanliness and maintenance, guests did appreciate the attentive service provided by the owners, indicating a level of care towards guest experiences amidst these persistent issues. Overall, while the Brasao Palace Hotel shows some positive aspects in terms of bedding cleanliness and guest service, it faces numerous challenges regarding the condition and cleanliness of its facilities.
Staff
No, Brasao Palace Hotel doesn't have any pool.
No, a spa isn't available at Brasao Palace Hotel.
Yes, Brasao Palace Hotel welcomes dogs.
No, parking facilities aren't available at Brasao Palace Hotel.
No, Brasao Palace Hotel doesn't have a gym.
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