Delta Hotels by Marriott Calgary Downtown is highly recommended by guests for its combination of prime location, modern amenities, exceptional cleanliness and friendly staff. Positioned in the heart of downtown Calgary, it offers easy access to key attractions, shops, restaurants and picturesque views of the Bow River. Guests appreciate the proximity to Chinatown and East Village, enhancing the urban cultural experience. While some minor nocturnal noise is noted due to its central location, most find the convenience this offers outweighs any disturbances.
The hotel's breakfast receives mixed feedback but tends towards the positive. Many guests enjoy the a la carte options, praising the quality and portion sizes with some feeling content enough to skip lunch. However, a few felt the breakfast was overpriced and noted occasional disorganization during peak times.
Rooms at the Delta Hotels by Marriott Calgary Downtown are lauded for their spaciousness, cleanliness and modern decor. The beds, described as exceptionally comfortable with quality linens, significantly contribute to guest satisfaction. Modern amenities like walk-in showers and bright, inviting interiors add to a pleasant stay experience. Beautiful river views and a 24/7 pantry further enhance the guest experience, though there were a few isolated complaints about cleaning services.
Cleanliness is prioritized at the hotel with guests frequently commending the immaculate condition of rooms and common areas. The recent renovations reflect a modern and inviting ambiance and the stringent safety measures, especially regarding COVID-19, are well-appreciated.
The staff at the hotel receive consistent praise for their friendliness and professionalism. From check-in to housekeeping, the team is noted for being accommodating and attentive, contributing to a welcoming environment. Though the restaurant staff occasionally face challenges with busy periods, the overall dining experience remains positive.
The gym and pool facilities are well-received with guests appreciating the well-equipped fitness/yoga room and clean indoor pool area. Good COVID protocols ensure a safe workout environment and the pool's cleanliness and accessibility are consistently praised, despite minor maintenance issues.
The hotel provides convenient and secure on-site parking, which some guests find reasonably priced at $19 per night. However, availability issues occasionally occur with some guests needing to find street parking due to a full garage. The need for more parking spaces is a minor point in an otherwise positive parking experience.
In summary, Delta Hotels by Marriott Calgary Downtown offers a well-rounded, comfortable stay with its prime location, modern amenities, exceptional cleanliness and friendly staff, making it an ideal choice for visitors to Calgary.
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