José y Glendy Hotel
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Summary of reviewsJosé y Glendy Hotel enjoys a stellar location close to Progreso's beach and boardwalk, offering convenient access to dining, entertainment and local attractions. Guests frequently laud the hotel for its spacious rooms, many of which offer sea views and balconies, delivering comfort and beautiful scenery. The hotel's staff receives mixed reviews; however, many guests highlight their friendliness and helpfulness with particular commendations for team members like Paty and Valeria.
The breakfast at José y Glendy Hotel has garnered positive feedback for its delicious and affordable options, even being recommended for its strombolis. However, its limited availability only on weekends and occasional service issues are noted shortcomings.
The cleanliness and maintenance of the hotel appear to be the most significant areas needing improvement. Guests have reported issues ranging from dirty rooms and pool water to musty odors and neglected facilities. Despite some staff efforts to maintain cleanliness, these issues remain a substantial drawback.
The WiFi experience at the hotel is mixed; while some guests find it fast and reliable for basic online activities, others experience significant connectivity issues, particularly on higher floors. The pool, described by some as beautiful and spacious, has also faced criticism for occasional cleanliness problems, affecting the overall guest experience.
The hotel's proximity to the beach and the malecon is highly praised, making it an attractive option for those looking to enjoy the coastal atmosphere. The family-friendly environment adds to its charm, providing a welcoming experience for visitors of all ages.
Despite its comfortable and occasionally commendable amenities, such as friendly staff and an inviting pool area, José y Glendy Hotel has room for improvement in areas of cleanliness, maintenance and consistency in service. The hotel's budget-friendly appeal and excellent location make it a reasonable choice for cost-conscious travelers, but enhancements in service and facilities could significantly boost guest satisfaction.
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The breakfast at José y Glendy Hotel has garnered positive feedback for its delicious and affordable options, even being recommended for its strombolis. However, its limited availability only on weekends and occasional service issues are noted shortcomings.
The cleanliness and maintenance of the hotel appear to be the most significant areas needing improvement. Guests have reported issues ranging from dirty rooms and pool water to musty odors and neglected facilities. Despite some staff efforts to maintain cleanliness, these issues remain a substantial drawback.
The WiFi experience at the hotel is mixed; while some guests find it fast and reliable for basic online activities, others experience significant connectivity issues, particularly on higher floors. The pool, described by some as beautiful and spacious, has also faced criticism for occasional cleanliness problems, affecting the overall guest experience.
The hotel's proximity to the beach and the malecon is highly praised, making it an attractive option for those looking to enjoy the coastal atmosphere. The family-friendly environment adds to its charm, providing a welcoming experience for visitors of all ages.
Despite its comfortable and occasionally commendable amenities, such as friendly staff and an inviting pool area, José y Glendy Hotel has room for improvement in areas of cleanliness, maintenance and consistency in service. The hotel's budget-friendly appeal and excellent location make it a reasonable choice for cost-conscious travelers, but enhancements in service and facilities could significantly boost guest satisfaction.
Hotel near The Beach
This hotel enjoys a beachfront location. It's located a short walk from the Malecon.
3-Star Hotel
This hotel offers a comfortable stay with essential amenities. Its location provides convenient access to local attractions and the beach.
Hotel with Outdoor Pool
Facing the beachfront, José y Glendy Hotel features an outdoor pool. Guests staying here can enjoy direct beachfront access and sea views from the property.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
José y Glendy Hotel boasts a superb location that is frequently highlighted by guests for its close proximity to the beach and the Progreso boardwalk. Visitors consistently praise its easy access to the beach, often just a quick walk away and the advantage of being near various dining and entertainment options. The location is described as excellent, fantastic and ideal for those looking to enjoy the coastal scenery without being in the center of the hustle and bustle. It's situated near key sites like the Malecon and offers convenient access to local attractions, making it a favored choice for travelers. The hotel not only benefits from a prime location but also provides spacious rooms and friendly staff, contributing to a well-rounded and pleasant stay.
José y Glendy Hotel offers a breakfast that has garnered mixed reviews from its guests. Many have praised the breakfast for being delicious and very affordable with some even describing it as plentiful. There is a small bar within the hotel where breakfast and other meals can be purchased and guests have recommended trying the strombolis. The menu for dinner has also received positive feedback.
However, there are some caveats to keep in mind. Breakfast is only available on weekends and there have been reports of the restaurant opening a bit late on some mornings. Service at the restaurant has been criticized with several guests noting unfriendly staff. Additionally, there seems to be a lack of clear information about the breakfast service and nearby dining options.
Overall, while the breakfast itself is highly rated by many, the limited availability and service issues are points to consider.
José y Glendy Hotel offers spacious rooms that many guests appreciate for their size and comfort. The large rooms, some with sea views and balconies, provide beautiful and comfortable spaces, aligning well with the photos shared online. The hotel's excellent location near the boardwalk and common areas enhances the overall experience with many visitors highlighting the convenience and views from their rooms. The rooms that are clean are often described as very clean and modern, contributing to a pleasant stay.
However, several issues have been noted, including a lack of cleanliness, musty smells and occasional maintenance shortcomings such as humidity and mold. Basic amenities are sometimes missing or inadequate, including a shortage of toilet paper, towels, hot water and toiletries. Noise can be a problem due to the hotel restaurant's music and the design allowing light and sound to enter rooms easily. Additionally, some rooms suffer from a neglected appearance, making it harder for guests to rest comfortably.
At José y Glendy Hotel, guest reviews paint a mixed picture of the sleeping arrangements. While a few guests appreciated the huge and comfortable beds, most reviews suggest ongoing issues with bed quality. Many users reported the mattresses as extremely uncomfortable, often likening the experience to sleeping on the floor due to worn-out springs. The bedsheets also received criticism for being thin, dirty and yellowed. Several guests noted the presence of bedbugs and other bugs, which further detracted from their stay. Despite some cleanliness and comfort accolades, the overwhelming consensus is a need for significant improvements to the beds and bedding to enhance guest satisfaction at the hotel.
José y Glendy Hotel appears to be in critical need of improved cleanliness and maintenance based on guest feedback. Numerous reviewers have noted issues such as dirty rooms, bathrooms and hallways, as well as problems with mold, musty odors and neglected facilities. The pool water condition is frequently mentioned as dirty with some guests describing it as green.
There are consistent complaints about dirty sheets, old and tattered towels and bedding with bedbugs. Guests have also reported encountering cockroaches and ants in their rooms, further emphasizing the need for thorough pest control. Additionally, the lack of basic amenities like proper bathroom supplies and blackout blinds has been a recurring point of dissatisfaction.
While some reviews mention friendly staff and note that towels were occasionally changed, these positives are overshadowed by the overwhelming concerns about hygiene and maintenance. Issues like neglected cleaning schedules, uncleaned floors and unready rooms have left many feeling unimpressed. Overall, the hotel significantly fails to meet cleanliness expectations, which impacts the overall guest experience negatively.
At 'José y Glendy Hotel,' the staff garners a mix of feedback with numerous guests commending their warm and helpful demeanor. Reviews highlight the friendly and very attentive nature of various team members, often mentioning specific individuals like Paty and Valeria for their exceptional kindness and pleasant interactions. The staff is noted for providing good service, guiding and assisting guests effectively, creating a welcoming atmosphere overall.
The hotel's location also gets frequent praise, alongside positive remarks about the cleanliness of the premises and the spaciousness of the rooms, which seem to faithfully match their photos. A small bar within the hotel offers another aspect of convenience, contributing to the overall positive experience.
However, reviews reveal inconsistencies in service and attitude among the staff. There are instances where the behavior of some receptionists and restaurant personnel is reported as rude, unhelpful or slow. Specific complaints include impersonal service resembling that of a transient motel, disorganized reservation processes and poor handling of room keys. Moreover, guests have experienced issues like late-night disturbances from drunk guests in the pool and an unwillingness to store luggage despite having the space.
Although many staff members stand out for their charisma and willingness to assist, there's a noticeable need for standardization in customer service to ensure all guests receive a consistently positive experience. Overall, while 'José y Glendy Hotel' has commendable qualities and many friendly staff members, further improvements in staff training and organization could enhance guest satisfaction significantly.
The reviews of José y Glendy Hotel indicate a mixed experience with the hotel's WiFi. Some guests found the internet connection to be good or even super fast, while others faced significant issues. A recurring concern was insufficient speed to stream TV or use services like Netflix with many noting only a few TV channels available due to these limitations. Connectivity was particularly problematic on the third floor with some rooms experiencing poor WiFi reception. Despite these critiques, the hotel ensures the connection is stable enough for basic online activities. However, those looking for robust streaming capabilities might encounter some frustrations.
The José y Glendy Hotel features a pool area that has garnered mixed reviews from guests. On the positive side, the pool is described as very beautiful, lovely and nice with some mentioning it is clean and spacious. The pool area itself is noted to be quite attractive and the small pool bar adds a touch of convenience and charm.
However, some guests pointed out issues with cleanliness and maintenance. There were multiple mentions of dirty pool water and the pool not being constantly cleaned. Concerns were raised about the pool appearing odd or dirty with some guests finding it unusable at times. Additionally, the size of the pool received criticism, being described as small and sometimes a bit dirty.
The general atmosphere around the pool area could be improved with more lounge chairs and possibly some background music to enhance relaxation. While the pool offers potential as a leisure spot, it appears that consistency in maintenance and cleanliness is essential to meet guest expectations.
The José y Glendy Hotel is praised for its excellent location with guests consistently highlighting its proximity to the beach. The hotel is conveniently situated just one block away, making it incredibly easy for visitors to enjoy the sandy shores. The malecon or boardwalk, is also only a short 2-minute walk from the hotel, offering guests a pleasant and accessible route for seaside strolls. Additionally, the location provides easy access to nearby restaurants and other amenities. Overall, while noting the need for an outdoor shower to clean off sand, the hotel's prime placement enhances its appeal for those looking to stay close to the beach and enjoy the vibrant, coastal atmosphere.
José y Glendy Hotel offers a notably family-friendly atmosphere, making it an ideal destination for families with children. The environment is described as healthy and happy, akin to a close-knit family, which adds to the overall appeal for young families looking for a welcoming experience. Guests mention having a great time and appreciate the good attitude of the great staff. The pool is a key feature noted for its appeal, though there are some concerns about cleanliness and noise. The hotel could improve in terms of its cleaning service, but it remains a cute family spot with beautiful tours that contribute positively to the guest experience.
José y Glendy Hotel offers a simple and affordable accommodation option with a good location. The hotel boasts clean and comfortable beds, which guests appreciate for a good night's sleep. The staff, including Paty and Valeria, are noted for their kindness, courteousness and friendly demeanor. Their positive attitude and effectiveness in service leave a good impression on guests.
However, there are areas that need improvement. Some guests suggest that rustiness adjustments and cleaner towels, as well as bigger pool towels, would enhance the overall experience. While the hotel is comfortable for those just looking for a place to sleep, it falls short in providing a full-service experience. The quality of the facilities may not fully justify even its very cheap price and there are mentions of disappointment. Nonetheless, its location and the dedicated staff make it a reasonably good choice for budget-conscious travelers.
The outdoor pool at José y Glendy Hotel receives mixed reviews. Guests appreciate that the pool area is spacious and accessible to a wonderful beach, enhancing the overall relaxation experience. There is also a small bar available, adding to the convenience of guests looking for refreshments. However, some reviews mention the pool could use more lounge chairs and background music to improve the ambiance. Maintenance seems to be a concern for some guests, as a few reviews noted that the pool was not clean. Despite these issues, the pool is generally described positively with terms like lovely pool indicating a generally favorable opinion among visitors.
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Location
Breakfast
However, there are some caveats to keep in mind. Breakfast is only available on weekends and there have been reports of the restaurant opening a bit late on some mornings. Service at the restaurant has been criticized with several guests noting unfriendly staff. Additionally, there seems to be a lack of clear information about the breakfast service and nearby dining options.
Overall, while the breakfast itself is highly rated by many, the limited availability and service issues are points to consider.
Rooms
However, several issues have been noted, including a lack of cleanliness, musty smells and occasional maintenance shortcomings such as humidity and mold. Basic amenities are sometimes missing or inadequate, including a shortage of toilet paper, towels, hot water and toiletries. Noise can be a problem due to the hotel restaurant's music and the design allowing light and sound to enter rooms easily. Additionally, some rooms suffer from a neglected appearance, making it harder for guests to rest comfortably.
Beds
Cleanliness
There are consistent complaints about dirty sheets, old and tattered towels and bedding with bedbugs. Guests have also reported encountering cockroaches and ants in their rooms, further emphasizing the need for thorough pest control. Additionally, the lack of basic amenities like proper bathroom supplies and blackout blinds has been a recurring point of dissatisfaction.
While some reviews mention friendly staff and note that towels were occasionally changed, these positives are overshadowed by the overwhelming concerns about hygiene and maintenance. Issues like neglected cleaning schedules, uncleaned floors and unready rooms have left many feeling unimpressed. Overall, the hotel significantly fails to meet cleanliness expectations, which impacts the overall guest experience negatively.
Staff
The hotel's location also gets frequent praise, alongside positive remarks about the cleanliness of the premises and the spaciousness of the rooms, which seem to faithfully match their photos. A small bar within the hotel offers another aspect of convenience, contributing to the overall positive experience.
However, reviews reveal inconsistencies in service and attitude among the staff. There are instances where the behavior of some receptionists and restaurant personnel is reported as rude, unhelpful or slow. Specific complaints include impersonal service resembling that of a transient motel, disorganized reservation processes and poor handling of room keys. Moreover, guests have experienced issues like late-night disturbances from drunk guests in the pool and an unwillingness to store luggage despite having the space.
Although many staff members stand out for their charisma and willingness to assist, there's a noticeable need for standardization in customer service to ensure all guests receive a consistently positive experience. Overall, while 'José y Glendy Hotel' has commendable qualities and many friendly staff members, further improvements in staff training and organization could enhance guest satisfaction significantly.
Wi-Fi
Pool
However, some guests pointed out issues with cleanliness and maintenance. There were multiple mentions of dirty pool water and the pool not being constantly cleaned. Concerns were raised about the pool appearing odd or dirty with some guests finding it unusable at times. Additionally, the size of the pool received criticism, being described as small and sometimes a bit dirty.
The general atmosphere around the pool area could be improved with more lounge chairs and possibly some background music to enhance relaxation. While the pool offers potential as a leisure spot, it appears that consistency in maintenance and cleanliness is essential to meet guest expectations.
Beach
Family
3 Star
However, there are areas that need improvement. Some guests suggest that rustiness adjustments and cleaner towels, as well as bigger pool towels, would enhance the overall experience. While the hotel is comfortable for those just looking for a place to sleep, it falls short in providing a full-service experience. The quality of the facilities may not fully justify even its very cheap price and there are mentions of disappointment. Nonetheless, its location and the dedicated staff make it a reasonably good choice for budget-conscious travelers.
Outdoor Pool
Yes, José y Glendy Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at José y Glendy Hotel.
No, José y Glendy Hotel doesn't allow dogs.
No, parking facilities aren't available at José y Glendy Hotel.
No, José y Glendy Hotel doesn't have a gym.
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