Hacienda Xcanatun, Angsana Heritage Collection offers a stunning and well-maintained oasis of peace outside of Merida, making it the perfect location for a luxurious stay. The hotel boasts exceptional service and beautiful, spacious and modern rooms with high-quality fixtures and furniture. Guests love the variety and quality of breakfast options, though some mention issues with pre-ordering and freshness. The on-site restaurant serves great food at affordable prices, though some have faced slow service and cold dishes. The spa and outdoor pools are amazing and relaxing, providing guests with unforgettable experiences. The hotel's historic buildings are a stunning example of antique Mexican architecture, amplified by its luxurious amenities. The staff is friendly, accommodating and professional, providing excellent service to its guests. Overall, Hacienda Xcanatun, Angsana Heritage Collection is an excellent choice for a weekend getaway or a memorable celebration, offering peace, luxury and romance.
Hotel Lavanda Merida receives commendable praise for its central location, making it an ideal choice for travelers looking to explore Mérida's vibrant downtown. Close proximity to main attractions such as the cathedral, museums and the ADO bus station adds to its convenience. The historical architecture of the building, combined with amenities like a swimming pool, contributes to the overall charm. Despite its centrality, the hotel is quiet at night, ensuring a restful stay amidst the bustling city.
The hotel's breakfast service receives mixed reviews. Many guests enjoy the quality and selection of the breakfast menu with special mention of the gourmet sauces and delicious coffee. However, some guests have been dissatisfied with late opening hours, limited portions and occasional delays in service. Alternatives are available nearby for those seeking more affordable or timely breakfast options.
Dinner at the hotel generally earns positive feedback for its delicious food and excellent service. The menu, though limited, includes well-regarded dishes like wings and pasta. Coffee is a high point and the staff, particularly the manager and chef, are praised for their attentiveness and friendliness. Some guests, however, find the prices high and note the absence of room service.
The rooms at Hotel Lavanda Merida are spacious and comfortable, exuding colonial charm. Guests appreciate the large, airy spaces and stylish décor. However, there is significant variance in room quality with some guests reporting issues such as musty odors, outdated furnishings and poorly maintained bathrooms. The hotel's advantageous location remains a key selling point.
Cleanliness at the hotel receives mixed reviews. While many guests find the rooms and facilities clean and well-maintained, others report issues like mold, stained linens and unpleasant odors. Despite these concerns, the cleaning staff is often commended for their friendliness and effort.
The hotel staff overall are frequently praised for their exceptional friendliness and attentiveness with many guests highlighting how the staff go above and beyond to ensure a pleasant stay. Despite occasional inefficiencies and language barriers, the staff's dedication significantly enhances the guest experience.
Free Wi-Fi at the hotel is another area with mixed reviews. While appreciated, the connectivity often proves weak and unreliable in the rooms, working better in common areas like the reception and restaurant.
The pool is a highlight for many guests, described as beautiful and inviting, offering a refreshing escape from the Merida heat. Some issues with cleanliness and maintenance, however, detract from the overall experience for certain guests.
For families, Hotel Lavanda Merida is a favorable option due to its family-friendly atmosphere, excellent service and accommodating staff. The quiet ambiance and suitable amenities further contribute to a relaxing experience for both adults and children.
Beds at the hotel generally receive positive feedback for their comfort with spacious and clean bedding being frequently mentioned. However, some guests find the mattresses hard or worn-out.
Overall, Hotel Lavanda Merida offers good value for its central location and charming atmosphere. While it boasts many positive aspects, certain areas like room maintenance, breakfast service and Wi-Fi connectivity could benefit from improvements to meet higher expectations.
Categories
5 Star
Free Wi-Fi
Boutique-Style
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-10 out of 10 hotels in and around Progreso