Best Western Plus Provo University Inn
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Summary of reviewsNestled conveniently in Provo, Best Western Plus Provo University Inn is widely praised for its prime location close to Brigham Young University, making it an ideal choice for university visitors and event attendees. The property's setting offers easy access to conference centers, shopping areas, dining options and features magnificent views of the surrounding mountain range, significantly enhancing the overall guest experience.
The breakfast offerings at the hotel are another highlight with many guests appreciating the variety and quality of options available, including scrambled eggs, sausage, waffles and continental items. While some guests have noted occasional issues such as overcooked eggs or insufficiently stocked items, the consensus is that the breakfast provides a satisfying and hearty start to the day.
Rooms at Best Western Plus Provo University Inn generally receive high marks for cleanliness and comfort. Guests commend the spacious, well-appointed rooms with comfortable mattresses and pillows. Despite some minor maintenance issues and occasional reports of cleanliness concerns during extended stays, the overall feedback indicates that the rooms are pleasant and provide a satisfactory level of comfort.
The cleanliness of the hotel is mostly praised with many guests highlighting clean, comfortable and spacious rooms. However, some reviews point to areas needing improvement, such as dirty carpets and stained bathtubs. The hotel benefits from more consistent housekeeping, particularly regarding carpets and upholstery, but the general condition of the rooms contributes positively to the guest experience.
The staff at the hotel also receive commendable praise for their professionalism and warmth. Politeness, helpfulness and a welcoming demeanor are common themes in guest reviews with particular mentions of front desk employees like Eddie and manager Tracey for their outstanding service. While there are occasional concerns about booking efficiency and area information, the overall theme of friendly and helpful service significantly enhances the guest experience.
Lastly, the beds are a standout feature, frequently described as exceptionally comfortable. Both the beds and pillows provide a restful night's sleep, contributing to the overall positive experience. Although a few guests found the beds a bit firm, the majority praise the quality and comfort, making the hotel a recommended choice for a pleasant stay.
Overall, Best Western Plus Provo University Inn offers a convenient and comfortable stay with its excellent location, hearty breakfast, spacious and clean rooms and friendly staff, ensuring a positive and enjoyable visit for most guests.
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The breakfast offerings at the hotel are another highlight with many guests appreciating the variety and quality of options available, including scrambled eggs, sausage, waffles and continental items. While some guests have noted occasional issues such as overcooked eggs or insufficiently stocked items, the consensus is that the breakfast provides a satisfying and hearty start to the day.
Rooms at Best Western Plus Provo University Inn generally receive high marks for cleanliness and comfort. Guests commend the spacious, well-appointed rooms with comfortable mattresses and pillows. Despite some minor maintenance issues and occasional reports of cleanliness concerns during extended stays, the overall feedback indicates that the rooms are pleasant and provide a satisfactory level of comfort.
The cleanliness of the hotel is mostly praised with many guests highlighting clean, comfortable and spacious rooms. However, some reviews point to areas needing improvement, such as dirty carpets and stained bathtubs. The hotel benefits from more consistent housekeeping, particularly regarding carpets and upholstery, but the general condition of the rooms contributes positively to the guest experience.
The staff at the hotel also receive commendable praise for their professionalism and warmth. Politeness, helpfulness and a welcoming demeanor are common themes in guest reviews with particular mentions of front desk employees like Eddie and manager Tracey for their outstanding service. While there are occasional concerns about booking efficiency and area information, the overall theme of friendly and helpful service significantly enhances the guest experience.
Lastly, the beds are a standout feature, frequently described as exceptionally comfortable. Both the beds and pillows provide a restful night's sleep, contributing to the overall positive experience. Although a few guests found the beds a bit firm, the majority praise the quality and comfort, making the hotel a recommended choice for a pleasant stay.
Overall, Best Western Plus Provo University Inn offers a convenient and comfortable stay with its excellent location, hearty breakfast, spacious and clean rooms and friendly staff, ensuring a positive and enjoyable visit for most guests.
Business Hotel
Located near the university in Provo, this Best Western provides standard amenities. Caters to business travelers visiting the university area.
3-Star Hotel
Best Western Plus Provo University Inn offers comfortable accommodations and a range of amenities. It is well-located near the university and local attractions.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled conveniently in Provo, 'Best Western Plus Provo University Inn' boasts an excellent location that garners high praise from guests. Centrally situated and within easy walking distance to Brigham Young University (BYU), the hotel provides an ideal base for visitors with activities planned around the campus. Its proximity to conference centers, the city center, shopping centers and a variety of dining options contributes to the convenience it offers.
Guests appreciate the hotel's close proximity to the university stadium, making it a great spot for attending games or other events. The location is not only easy to find but also offers magnificent views of the surrounding mountain range, adding to the overall appeal.
Whether in town for business or leisure, travelers find the hotel's positioning perfect for their needs. It's close to key attractions, safe for walking and provides relatively clean, comfortable accommodations including free breakfast. The location is frequently highlighted as a significant positive attribute, enhancing the overall guest experience.
Nestled in a convenient location for university visits, Best Western Plus Provo University Inn offers a breakfast experience that has generally delighted guests. Many reviews highlight the breakfast as a strong point, frequently mentioning good options and a satisfying variety of hot and cold food choices. Guests have appreciated the hearty and delicious offerings which include scrambled eggs, sausage, waffles and a range of continental items like bagels and yogurt. The cleanliness of the breakfast area has also been noted positively.
However, some guests did report issues with specific items such as overcooked eggs, expired yogurt and oatmeal that was not adequately cooked or hot. Despite occasional feedback about the need for improvements in setup and stock, as well as a call for better quality bacon, the overall sentiment remains positive. The breakfast is often described with enthusiasm using terms like "amazing", "excellent" and "awesome".
In summary, while there are areas that could benefit from refinement to ensure consistency, the breakfast at Best Western Plus Provo University Inn generally receives commendable praise for its variety, quality and reliability in jump-starting the day.
The rooms at Best Western Plus Provo University Inn generally receive high marks for cleanliness and comfort. Guests repeatedly note that the rooms are spacious and well-appointed with comfortable mattresses and pillows contributing to a pleasant stay. Many reviewers appreciate the neatness and large size of the rooms, often describing them as clean and comfortable. The property itself is commended for being very clean with comfier beds and updated rooms.
However, there are some areas in need of improvement. Some guests mentioned that the rooms feel outdated with a few specific complaints about peeling paint and minor maintenance issues like cracked bathtubs. A few reviews also noted cleanliness issues during extended stays and a musty smell in some rooms. Despite these occasional concerns, the overall feedback suggests that the rooms are pleasant and provide a satisfactory level of comfort and space for guests.
Best Western Plus Provo University Inn receives consistent praise for its exceptionally comfortable beds. Guests frequently point out that both the beds and pillows provide a comfortable and restful night's sleep. Descriptions range from comfortable to super comfortable with many guests appreciating the clean and spacious nature of the beds. There are mentions of a few finding the beds a bit hard, but overwhelmingly, the feedback is positive. Others highlight the good quality of the mattresses and the overall comfort of the rooms, making it a recommended choice for a pleasant stay. The attached restaurant also gets a nod for its convenience and quality food, complementing the overall positive experience.
The cleanliness reviews for Best Western Plus Provo University Inn present a mixed picture. Many guests praised the hotel for having clean, comfortable and spacious rooms, noting the general cleanliness of the property. Positive remarks highlighted very clean rooms and a tidy overall appearance, which extended to a clean facility close to shopping centers and restaurants.
However, some guests encountered significant cleanliness issues, particularly in certain rooms and common areas. Reports of dirty carpets, stained bathtubs and unclean bathrooms emerged with some mentioning a musty odor or spotting dog hair on bed covers. The quality of housekeeping service also came under scrutiny with instances of rooms not being cleaned daily and some guests experiencing dusty surfaces and overflowing garbage cans.
While the friendly staff and clean, quiet rooms with comfortable beds were appreciated, there’s a clear indication that the property would benefit from more consistent and thorough cleaning, particularly addressing the carpets and upholstery. Despite these concerns, the overall condition of the rooms and the hotel's amenities contributed to a generally positive experience for many guests.
The personal interactions at the Best Western Plus Provo University Inn largely stand out in guest reviews for their professionalism and warmth. Politeness and helpfulness seem to be a common thread with many praising the staff at the desk for being cheerful, kind and eager to assist. Front desk employees frequently receive commendations for their friendliness and professional demeanor with specific mentions of individuals like Eddie and manager Tracey for their outstanding customer service and accommodating nature.
Guests particularly appreciated the attentiveness and amiability of the staff, noting that they felt well taken care of during their stay. The morning staff and receptionists also left a positive impression with visitors highlighting their efficient and pleasant service. However, it seems that not all interactions were consistently positive, as there were occasional reports of insufficient booking handling abilities and unhelpful area information from the front desk.
Overall, the consistent theme of friendly and helpful service from the staff adds a significant positive note to stays at this hotel, often enhancing the overall experience for many visitors. The commendable efforts of individuals certainly contribute to the welcoming atmosphere, though there is a small room for improvement in enhancing the efficiency of service during certain interactions.
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Location
Guests appreciate the hotel's close proximity to the university stadium, making it a great spot for attending games or other events. The location is not only easy to find but also offers magnificent views of the surrounding mountain range, adding to the overall appeal.
Whether in town for business or leisure, travelers find the hotel's positioning perfect for their needs. It's close to key attractions, safe for walking and provides relatively clean, comfortable accommodations including free breakfast. The location is frequently highlighted as a significant positive attribute, enhancing the overall guest experience.
Breakfast
However, some guests did report issues with specific items such as overcooked eggs, expired yogurt and oatmeal that was not adequately cooked or hot. Despite occasional feedback about the need for improvements in setup and stock, as well as a call for better quality bacon, the overall sentiment remains positive. The breakfast is often described with enthusiasm using terms like "amazing", "excellent" and "awesome".
In summary, while there are areas that could benefit from refinement to ensure consistency, the breakfast at Best Western Plus Provo University Inn generally receives commendable praise for its variety, quality and reliability in jump-starting the day.
Rooms
However, there are some areas in need of improvement. Some guests mentioned that the rooms feel outdated with a few specific complaints about peeling paint and minor maintenance issues like cracked bathtubs. A few reviews also noted cleanliness issues during extended stays and a musty smell in some rooms. Despite these occasional concerns, the overall feedback suggests that the rooms are pleasant and provide a satisfactory level of comfort and space for guests.
Beds
Cleanliness
However, some guests encountered significant cleanliness issues, particularly in certain rooms and common areas. Reports of dirty carpets, stained bathtubs and unclean bathrooms emerged with some mentioning a musty odor or spotting dog hair on bed covers. The quality of housekeeping service also came under scrutiny with instances of rooms not being cleaned daily and some guests experiencing dusty surfaces and overflowing garbage cans.
While the friendly staff and clean, quiet rooms with comfortable beds were appreciated, there’s a clear indication that the property would benefit from more consistent and thorough cleaning, particularly addressing the carpets and upholstery. Despite these concerns, the overall condition of the rooms and the hotel's amenities contributed to a generally positive experience for many guests.
Staff
Guests particularly appreciated the attentiveness and amiability of the staff, noting that they felt well taken care of during their stay. The morning staff and receptionists also left a positive impression with visitors highlighting their efficient and pleasant service. However, it seems that not all interactions were consistently positive, as there were occasional reports of insufficient booking handling abilities and unhelpful area information from the front desk.
Overall, the consistent theme of friendly and helpful service from the staff adds a significant positive note to stays at this hotel, often enhancing the overall experience for many visitors. The commendable efforts of individuals certainly contribute to the welcoming atmosphere, though there is a small room for improvement in enhancing the efficiency of service during certain interactions.
No, Best Western Plus Provo University Inn doesn't have any pool.
No, a spa isn't available at Best Western Plus Provo University Inn.
No, Best Western Plus Provo University Inn doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Provo University Inn.
Yes, Best Western Plus Provo University Inn has a gym.
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