Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Küyen-Ko Pucón is highly regarded for its exceptional location in the vibrant heart of Pucón, just 200 meters from the main central avenue. Guests appreciate its proximity to the town's central square, bars, restaurants, craft fairs and the beach, which makes it an ideal base for exploring the city's rich offerings. Despite being centrally located, the area remains pleasantly quiet, providing a comfortable and restful stay with easy access to tourist attractions.
The breakfast offerings at the hotel have garnered considerable praise with guests highlighting the variety, quantity and quality of the options available. The selection includes items such as kuchen, fruits, bread, eggs, cheese, ham, yogurt, cereal, juices, coffee, tea and milk. The organized service and the cozy atmosphere of the breakfast area add to the positive experience and the attentive and kind staff make dining pleasant.
Guests find the rooms to be comfortable and clean, though some note that the rooms can be quite small, particularly for parties of three. Despite the compact spaces, the cleanliness and attentive service are consistently praised. Some rooms have noise issues due to street traffic or wooden floors and a few had problems with ventilation and damp smells. Nonetheless, the professional and friendly staff enhance the overall stay.
The hotel maintains an exceptionally high standard of cleanliness with many reviews emphasizing the spotless condition of both rooms and facilities. Although there are occasional mentions of minor cleanliness issues, these are exceptions rather than the norm. The hotel's cleanliness, combined with comfortable accommodations and delicious breakfasts, contributes to its appeal.
The staff at Hotel Küyen-Ko Pucón are widely praised for their exceptional service, friendly demeanor and attentiveness. Guests frequently highlight the personalized and warm hospitality of Sandra and her team, creating a welcoming and family-like environment.
Parking options are secure and appreciated by guests, despite being somewhat limited in size. The availability of free and private parking, both outdoor and indoor, adds significant value to the stay, contributing to the sense of safety and convenience.
Hotel Küyen-Ko Pucón offers a family-friendly atmosphere, making it an ideal choice for families. The family-owned hotel provides a comforting and home-like environment, ensuring a relaxing and familiar stay for all guests.
The beds at the hotel receive mixed feedback; while many guests find them comfortable, some mention issues like noise, varying firmness and divided mattresses. Despite this, the overall sentiment remains positive with many guests appreciating the comfort provided.
In summary, Hotel Küyen-Ko Pucón offers an excellent combination of a central location, exceptional cleanliness, a commendable breakfast experience and outstanding staff service, making it a highly recommended choice for travelers looking to explore Pucón. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Recognized as a 'Sustainable Company' by a local tourism authority, this hotel demonstrates a commitment to sustainability within its business practices.
Family Friendly Hotel
Located in Pucón, this hotel provides a comfortable base for families looking to explore the area. Its location on Geronimo de Alderete offers easy access to local attractions and outdoor adventures, making it a convenient and versatile choice.
Hotel with Parking
This hotel provides parking for guests and is known for its excellent service. The hotel's family-friendly environment ensures a safe and convenient parking experience. It is also located close to Av. Bernardo O'Higgins.
Small Hotel
Offering well-appointed rooms and personalized service, Hotel Küyen-Ko provides a comfortable and intimate experience. Its central location allows easy access to local attractions.
3-Star Hotel
Guests consistently highlight the friendly and helpful staff, convenient location, and comfortable accommodations. The hotel offers a shared lounge and free WiFi, enhancing the overall guest experience. It is also commended for its good breakfast.
Hotel near The Beach
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower. The double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower. The twin room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower. The double room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath or a shower. The triple room provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Standard Quadruple RoomOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.
Superior Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower. The quadruple room features a minibar, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 3 beds.
Guest Reviews
Location
Hotel Küyen-Ko Pucón stands out for its exceptional location in the vibrant heart of Pucón. Just 200 meters from the main central avenue, the hotel is ideally situated, making it easy to explore the city's rich offerings without the need for a vehicle. Guests frequently highlight the convenience of being close to the town's central square, bars, restaurants, craft fairs and the beach.
The hotel offers the perfect base for tourists with easy access to nearby shops, the casino and various tourist attractions such as lakes, parks and hot springs. Despite its central location, the surrounding area remains pleasantly quiet, making for a comfortable and restful stay. The proximity to these amenities, combined with private parking and friendly staff, ensures a memorable experience for all visitors. The cleanliness of the rooms and the overall facilities also receive praise, adding to the hotel's appeal.
In summary, Hotel Küyen-Ko Pucón's central and well-connected location, along with its attentive service, makes it an excellent choice for anyone looking to immerse themselves in the lively atmosphere of Pucón while enjoying easy access to all main attractions.
Breakfast
Hotel Küyen-Ko Pucón’s breakfast offerings have garnered considerable praise from guests with many highlighting a variety of positive aspects. Reviewers frequently describe the breakfast as very complete, delicious and abundant. Guests appreciate the varied selection, which includes items like kuchen, fruits, bread, eggs, cheese, ham, yogurt, cereal, juices, coffee, tea and milk. The breakfast is often noted for being hearty and prepared with care, exceeding many expectations.
The organized nature of breakfast service receives compliments and the staff's attention and kindness contribute to the positive experience. The breakfast area, although small, is considered cozy and contributes to an overall pleasant dining atmosphere.
Noteworthy details include an early breakfast option for those catching buses and the opportunity to enjoy breakfast with a view of the volcano. Despite some remarks about the repetitive nature of certain items, such as eggs, the overall sentiment remains favorable due to the abundance and quality of the breakfast.
In summary, Hotel Küyen-Ko Pucón provides a commendable breakfast experience that includes a wide and delicious variety of options, served in a well-organized manner with attentive and friendly service, in a cozy setting.
Rooms
At Hotel Küyen-Ko Pucón, guests generally find the rooms to be comfortable and clean with a consistent emphasis on the family-friendly atmosphere. Many reviewers appreciated the comfort of the beds and the cleanliness of the rooms, noting that they were suitable for the price paid. Some rooms even feature lovely views of the local arts and crafts, adding a charming touch to the stay.
However, several guests mentioned that the rooms could be quite small, particularly for parties of three, which could lead to a cramped and sometimes suffocating experience. In addition to the small size, some rooms faced the noisy street, potentially disrupting light sleepers. A few rooms had issues with ventilation and damp smells and the mini-fridges could be noisy at night.
Despite the compact spaces, the hotel ensures cleanliness and attentive service with special praise for the professional and careful concierge team. The bathrooms, while generally clean, were occasionally noted as being small and lacking outlets for electronic devices. For those sensitive to noise, the wooden floors on higher levels and poor noise insulation could be a consideration.
Overall, Hotel Küyen-Ko Pucón offers a comfortable and clean stay with friendly service, though potential guests should be aware of the room size and noise concerns.
Beds
The beds at Hotel Küyen-Ko Pucón receive mixed feedback from guests. Many reviews highlight that the beds are very comfortable with some guests describing the bed as perfect and specifically mentioning the comfort of the king beds. However, there are also several mentions of issues, such as beds making noise, being too soft or hard and having divided mattresses that can be uncomfortable. Additionally, some guests felt that the beds were old and that the pillows were outdated. With comfort as a primary aspect, there is room for improvement to ensure all guests have a restful experience.
Cleanliness
Hotel Küyen-Ko Pucón impresses visitors with its impeccable cleanliness and comfortable accommodations. Guests consistently highlight how spotless and tidy both the rooms and facilities are, making it a reliable choice for those prioritizing hygiene in their travels. Almost every mention of the rooms includes praise for their pristine condition, suggesting that the hotel maintains an exceptionally high standard of cleanliness across the board.
Beyond the cleanliness, guests appreciate the very comfortable rooms and the delicious breakfasts offered. The hotel's location also receives favorable mentions, being described as "perfect" and "very central," which adds to the convenience for travelers looking to explore Pucón.
Although there are a few instances where cleanliness fell short, such as issues with the bathroom drainage and occasional oversight in room cleaning, these seem to be exceptions rather than the norm. Overall, the positive feedback on cleanliness and comfort overwhelmingly dominates the reviews, making Hotel Küyen-Ko Pucón a commendable choice for a clean and comfortable stay in a prime location.
Staff
Hotel Küyen-Ko Pucón stands out for its exceptional staff service, consistently praised for their personalized, friendly and attentive approach. Guests frequently highlight the excellent service and warm hospitality offered by Sandra and her dedicated team, who are always ready to assist and ensure a comfortable stay. The staff's responsiveness and helpfulness are notable with reviews often mentioning their kind and courteous nature. The hotel’s atmosphere is described as very welcoming and calm, creating a family-like environment where nothing is too much trouble for the ever-attentive and friendly staff. This consistent level of exceptional attention and care contributes significantly to the overall positive experience of staying at Hotel Küyen-Ko Pucón.
Parking
Hotel Küyen-Ko Pucón offers a range of parking options that guests frequently describe as secure and safe. Many reviews highlight the availability of free parking and private parking within a secure enclosure, contributing to a sense of security for visitors' vehicles. Although the parking lot is noted to be quite small, it is appreciated for being available upon request. Some guests also mention the convenience of indoor parking. In general, the accessible and safe parking options add significant value to the overall experience at this very quiet hotel.
Family
Hotel Küyen-Ko Pucón offers a central location combined with a welcoming family atmosphere, making it an ideal choice for families. The hotel is family-owned and exudes a familial treatment that guests find comforting and home-like. It stands out as a perfect hotel for families, providing a warm environment that makes everyone feel like part of the family. This family-run hotel emphasizes a super family-friendly experience, ensuring a stay that is both relaxing and familiar.
No, Hotel Küyen-Ko Pucón doesn't have any pool.
No, a spa isn't available at Hotel Küyen-Ko Pucón.
No, Hotel Küyen-Ko Pucón doesn't allow dogs.
Yes, parking facilities are available at Hotel Küyen-Ko Pucón.