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Summary of reviewsHotel Pucon Green Park is a highly recommended destination for those seeking a serene and picturesque retreat near Pucón. Nestled in a green environment at the foot of a volcano, the hotel provides breathtaking views, tranquil surroundings and a peaceful atmosphere that guests find ideal for relaxation. Visitors appreciate the comfortable, spacious rooms with beautiful views and well-maintained facilities, including heated flooring, cozy terraces and a beautiful outdoor hot tub and pool.
The hotel consistently impresses with its high level of cleanliness and well-kept property. The communal areas and rooms are frequently noted for their spotless conditions, contributing to a pleasant and comfortable stay. Furthermore, the friendly and attentive staff enhances the experience, frequently earning praise for their politeness and professionalism. Staff members like Mr. Manuel and Angelina receive special commendations for their exceptional service.
Families find the hotel particularly appealing with its expansive green park offering ample space for children to play and enjoy the outdoors. The hotel’s comfortable environment, free parking and family-friendly amenities further support a pleasant family vacation.
The dining experiences at Hotel Pucon Green Park receive mixed reviews. While dinner options are praised for high quality and delicious flavors, the breakfast offerings attract a range of opinions. Some guests enjoy the breakfast, describing it as delicious and varied, while others believe it lacks variety and organization. Despite these opinions, the overall sentiment about the food remains positive, especially for those dining in for the evening.
The beds at the hotel are often highlighted as a standout feature with guests describing them as extremely comfortable, contributing significantly to their overall comfort and relaxation.
Regarding minor drawbacks, some guests note issues like the occasional musty smell in the rooms, outdated furniture and minimal amenities. Furthermore, there are occasional lapses in the maintenance of the pool and the temperature can be quite cold.
While there is some debate regarding whether the hotel fully meets its four-star rating, most guests find it an incredible sanctuary and a reliable option for a pleasant stay in Pucón, despite some critiques about breakfast variety and overall pricing. Overall, Hotel Pucon Green Park remains a safe and scenic choice for those visiting the area, delivering a welcoming environment with notable amenities and a friendly, attentive staff. Show more
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Hotel near Golf Courses
Located in Pucón, it offers convenient access to golf opportunities at La Peninsula de Pucon. The hotel provides comfortable accommodations and is well-situated for guests interested in combining golf with other outdoor activities in the region.
Hotel for Honeymoon
The hotel provides spacious rooms and great grounds, ideal for a relaxing stay. The serene environment and ample space allow couples to unwind and enjoy their time together. The hotel's amenities and location make it a comfortable and convenient choice.
Family Friendly Hotel
With 'Green Park' in its name, this hotel likely offers ample outdoor spaces and possibly kid-friendly amenities. Its location on Camino Internacional provides easy access to local attractions, making it a convenient choice for families looking to explore Pucón and its surroundings.
Romantic Hotel
The hotel provides a green and tranquil environment. Its focus on nature and relaxation makes it suitable for a peaceful romantic stay.
Hotel with Swimming Pool
This hotel features an outdoor seasonal swimming pool surrounded by gardens. It also offers wood-fired cypress hot tubs and a game room with billiards, table tennis, and foosball. The Las Hortensias Restaurant serves traditional Chilean fusion cuisine.
Outdoor Pool
Business Hotel
This hotel provides a business center and multiple meeting facilities, including 3 meeting rooms totaling 288 sq m with a capacity for 156 people. Wireless internet access is available in the meeting rooms.
Hotel with Parking
Hotel Pucon Green Park offers free private on-site parking. The hotel is set in a natural environment with gardens, providing a secure and tranquil setting for vehicles. It is located a short drive from Pucón's city center.
Hotel with Gym
This hotel offers a gym, allowing guests to maintain their fitness routine. The combination of green spaces and fitness facilities provides a balanced experience.
4-Star Hotel
This hotel is located within a short drive of Río Liucura Valley and Cascadas de Rio Turbio. It has a full-service spa, complimentary wireless internet access, and concierge services. Guests can dine at one of the hotel's restaurants and enjoy a drink at the bar/lounge.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool surrounded by gardens. It also offers wood-fired cypress hot tubs. The hotel provides views of the Villarrica volcano and Quelhue mountain range.
Boutique-style Hotel
Room Types
Superior Double or Twin RoomThis 30 squared metre room is fitted with a double bed or 2 single beds, and features a private bathroom with a spa shower. The room is also equipped with free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring.
SuiteThis 40 squared metre suite is fitted with a queen-size bed or 2 single beds, and features a private bathroom. The room is also equipped with a seating area, free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring.
Rooms feature a view of Villarrica Volcano or Quelhue Mountain Range and the pool.
Family Triple SuiteThis 40 squared metre room is fitted with a double bed and a single bed or 3 single beds, and features a private bathroom with a spa bath. The room is also equipped with a seating area, free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring.
Rooms feature a view of Villarrica Volcano or Quelhue Mountain Range and the pool.
Standard Twin RoomThis 25 squared metre room is fitted with a double bed or 2 single beds, and features a private bathroom with a spa shower. The room is also equipped with free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring.
Rooms located on the first floor feature a terrace and an extraordinary view to the park or Villarrica Volcano.
King Room with Pool ViewThis 25 squared metre room is fitted with a king bed or 2 single beds, and features a private bathroom with a spa shower. The room is also equipped with free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring. Rooms located on the first floor feature a terrace, direct access to the swimming pool and an extraordinary view to the park and the Quelhue Mountain.
Deluxe Triple Room This 30 squared metre room is fitted with a king bed and a single bed, or 3 single beds, and features a private bathroom with a spa shower. Rooms with free WiFi access, a flat-screen TV with satellite channels, a minibar, a safety-deposit box and heated flooring. Located on the first floor feature a terrace, direct access to the swimming pool and an extraordinary view to the park and the Quelhue Mountain.
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Standard Double RoomThe spacious double room features a safe deposit box, heating, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Superior Triple RoomThe spacious triple room offers a safe deposit box, heating, as well as a private bathroom featuring a shower and a hairdryer. This triple room provides a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Nestled a bit outside the bustling center of Pucón, Hotel Pucon Green Park offers serene surroundings and breathtaking views that are appreciated by its guests. Though it is a distance away that necessitates car travel, the location strikes a perfect balance for those seeking tranquility and retreat from the hustle and bustle of everyday life.
Situated in a beautiful, green environment at the foot of a volcano, the hotel's setting provides amazing views and a peaceful atmosphere free from noise pollution. The lovely gardens, cozy terraces and spacious, comfortable rooms contribute to a relaxing stay. The hotel's facilities, such as a wonderful outdoor hot tub and a nice pool, add to the overall experience, making it a great place to unwind.
Guests consistently highlight the hotel's excellent amenities and well-maintained property, complete with heated flooring and comfortable accommodations. The close proximity to Pucón and ample parking make it a convenient yet quiet retreat. The surrounding landscape offers a beautiful natural oasis, making it an ideal spot for relaxation.
Whether for a short escape or a longer stay, the hotel's exceptional location, coupled with its peaceful ambiance and beautiful scenery, makes it a highly recommended choice for visitors to the area.
Breakfast
The breakfast experience at Hotel Pucon Green Park elicits a wide range of opinions from guests. While some guests praise the breakfast as being excellent, delicious and comprehensive, others feel that there is room for significant improvement, particularly in terms of variety and organization.
Positive remarks emphasize the quality of the food with notable mentions of the breakfast being super delicious, varied and adequate. Some guests particularly enjoyed scrambled eggs and radiant dishes. However, these commendations are contrasted by numerous critiques focusing on the limited variety and basic nature of the breakfast offerings. Several guests noted that the breakfast was repeated daily with very little variation or surprising elements.
Issues of service and logistical organization were also highlighted with some guests experiencing chaotic atmospheres, a lack of tables and slow restocking of food items. Additionally, there were mentions of poor quality products, stale bread and specific instances of spoiled items.
Overall, while there are guests who enjoyed their breakfast and found it satisfactory, the sentiment leans toward a need for improved variety, better product quality and a more organized breakfast service to meet the expectations of a hotel of this caliber.
Dinner
Hotel Pucon Green Park has garnered commendable remarks regarding its dining options with many guests praising the high quality and delicious flavors of the meals served during lunch and dinner. The cuisine is often described as excellent and the restaurant itself as a marvel, offering a pleasant surprise to those who dine there. The menu is good, though it features limited meal options and the chef’s skills are clearly evident in the well-prepared dishes.
However, while the food quality is consistently highlighted as very good, the dining experience isn't without its flaws. Some guests experienced very slow dinner service, even when the dining room was nearly empty and there were instances of poor preparation. The restaurant’s operational hours also posed inconveniences, as it was sometimes closed without notice, particularly affecting service on Sunday afternoons. Additionally, the high prices of the food and sporadic lapses in service detracted from the overall dining experience for some guests.
Despite these setbacks, the general sentiment leans towards positive, especially for those who value good food and are willing to overlook occasional service hiccups. For visitors looking to enjoy a meal without venturing out in the evening, the hotel restaurant stands as a reliable option with excellent cuisine that many guests have thoroughly enjoyed.
Rooms
Hotel Pucon Green Park offers rooms that consistently emphasize comfort and cleanliness. Guests often highlight the spacious nature of the rooms and the pleasant views, particularly of the hotel's inner park and gardens. Many reviews mention the well-maintained and clean bathrooms, as well as comfortable beds. The rooms are noted for being well-heated with additional heaters provided if needed.
Despite these positives, some aspects of the rooms could use improvement. Several guests reported issues with a musty smell, outdated furniture and a lack of basic amenities such as a minibar, glasses and kettles. While some rooms are described as spacious and cozy, others are mentioned as being small or basic.
The beautiful views and clean, comfortable accommodations make for an enjoyable stay overall, although attention to detail could enhance the experience.
Beds
Hotel Pucon Green Park receives consistently high praise for its large and extremely comfortable beds. Guests frequently highlight the beds as a standout feature, often describing them as very comfortable or even spectacular. Clean rooms complement the comfort of the beds, enhancing the overall experience. Heated floors are another appreciated amenity, particularly during colder seasons. While most guests are satisfied with the quality of the mattresses, a few suggest that an improvement in mattress quality could further enhance comfort. Despite some minor criticisms, the hotel's comfortable beds and clean facilities make it a good family option.
Cleanliness
Hotel Pucon Green Park consistently impresses visitors with its high level of cleanliness and well-kept facilities. Guests frequently highlight the spotless rooms and well-maintained communal areas, adding to the overall pleasant and comfortable atmosphere. The service provided by the staff is often praised for being friendly and attentive, further enhancing the positive experience.
While most guests found the cleanliness impeccable, a few mentioned areas for improvement, such as more thorough bathroom cleaning and occasional lapses in room cleaning efficiency. Nonetheless, the overarching sentiment remains positive with the hotel's clean and green surroundings contributing to a serene and enjoyable stay. Comfortable beds and spacious rooms add to the sense of relaxation, making it a highly recommended choice for travelers seeking a tidy and tranquil environment.
Staff
Hotel Pucon Green Park receives high praise for its attentive and friendly staff, who consistently exhibit politeness, empathy and professionalism. Guests frequently highlight the exceptional service with many noting the kindness, warmth and welcoming nature of the personnel. Specific commendations go to individual staff members like Mr. Manuel for his exemplary service at the bar and Angelina for her attentiveness.
The overall atmosphere created by the staff contributes significantly to guests' positive experiences with the reception, waitstaff and kitchen teams all mentioned for their friendliness and attentiveness. This hospitality extends to the service in the restaurant, where the quality of food and the professionalism of the team impresses many.
However, not all feedback is uniformly positive. Some guests point out lapses in service, such as inattentive reception staff and instances of perceived inexperience among younger team members. Despite these occasional shortcomings, the general sentiment leans heavily towards satisfaction with many guests noting that the staff's kindness and willingness to assist greatly enhance their stay.
In conclusion, the staff at Hotel Pucon Green Park is often regarded as one of its standout features, making for a pleasant and welcoming environment that many guests appreciate and remember fondly.
Pool
Hotel Pucon Green Park boasts a remarkable pool praised by many guests for its beauty, spaciousness and excellent maintenance. Visitors frequently commend the surrounding park and outdoor facilities, which enhance the serene atmosphere. The hot tubs are particularly popular, providing a perfect relaxation spot after a day of activities. Views from rooms facing the pool add to the charm, as do the well-kept grounds and attentive staff, especially the waiters and waitresses.
However, some guests note that the pool can be quite cold and, at times, has not been very clean or even closed for maintenance without visible work being conducted. Despite these occasional drawbacks, the overall impression of the pool area is one of tranquility and enjoyment with its beautiful surroundings and ample space making it a standout feature of the hotel.
Family
Hotel Pucon Green Park in Chile emerges as a fantastic destination for families seeking a blend of relaxation and activities. Guests frequently highlight the hotel's spacious and beautiful green park, offering ample room for children to play and explore. The large garden and pool provide scenic spots for family enjoyment, augmenting the natural appeal of the hotel.
Families appreciate the hotel’s comfortable, clean and well-situated environment, which enhances the overall experience. Reviewers consistently commend the friendly and helpful staff, contributing positively to the family-friendly atmosphere.
Despite the limited variety on the children's menu, the quality of the meals, especially breakfast and dinner, receives high praise. The hotel offers additional conveniences such as free parking and rooms that maintain a comfortable temperature, ensuring a pleasant stay.
Although there are minor organizational shortcomings in the services, the hotel's virtues such as its beautiful setting, efficient staff and family-oriented amenities make it a great choice for a family vacation in a serene natural environment.
4 Star
Hotel Pucon Green Park, located in Pucón, presents mixed reviews regarding its four-star rating and services. Guests describe the hotel as a safe choice and highlight its top-quality offerings, deeming it an incredible sanctuary in the area. However, several reviews point out that the hotel falls short of the expectations set by its four-star claim. Specific critiques focus on the quality and variety of the breakfast, which many found inadequate for a hotel of this caliber. Concerns were also raised about the absence of a kitchen facility, which some guests felt should be a standard feature in a four-star establishment. Additionally, there are mentions of minor details needing improvement and a few guests feel the pricing does not correspond to the quality provided. Despite these critiques, the positive experiences suggest it remains a pleasant and reliable option for visitors to Pucón.
Yes, Hotel Pucon Green Park has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Pucon Green Park.
No, Hotel Pucon Green Park doesn't allow dogs.
Yes, parking facilities are available at Hotel Pucon Green Park.