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Summary of reviewsHotel Gran Casona de Sanabria is highly regarded for its strategic location, making it a convenient choice for travelers exploring Puebla de Sanabria and its surroundings. The hotel is easily accessible from the main road and offers ample parking, while maintaining a peaceful environment despite its proximity to the highway. Cleanliness is a standout aspect, as both the rooms and the overall premises are impeccably maintained, creating a comfortable stay for guests.
The breakfast experience receives mixed feedback; it features a good variety of pastries and meals, but some guests faced inconsistency in service, especially during the COVID period. Despite this, the dining options, particularly dinner, were well-received. Guests enjoyed the food quality and variety with the terrace dining experience being a highlight, despite having to self-serve in the cafeteria.
Rooms are praised for their exceptional cleanliness, comfort and spaciousness. Amenities such as large bathrooms and impressive showers enhance the experience. Some rooms offer spectacular views and outdoor terraces, though a few comments mention old-fashioned decor and occasional issues with soundproofing.
The staff at Hotel Gran Casona de Sanabria consistently earn high praise for their friendliness and attentiveness, contributing significantly to a positive guest experience. Professional and welcoming, the staff is especially noted for their warm interactions with families and children.
One downside is the WiFi service, which many guests found unreliable, particularly in rooms located on the second floor. Information about WiFi availability wasn't always clear, leading to occasional frustrations.
Beds at the hotel are another highlight with guests frequently commenting on their comfort and the quality of sleep they provide. Minor issues such as bed stability and room key card malfunctions were noted but did not overshadow the generally positive impressions.
Overall, Hotel Gran Casona de Sanabria offers a highly satisfactory experience for travelers, marked by excellent location, cleanliness and outstanding staff service, even though minor improvements in WiFi connectivity and breakfast consistency could enhance the stay further. Show more
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Categories
Family Friendly Hotel
Located near Puebla de Sanabria, this hotel likely offers a comfortable base for exploring the natural park and surrounding areas. Its size suggests ample space for families and potentially some family-oriented amenities.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi.
3-Star Hotel
Located in Puebla de Sanabria, this hotel is known for its comfortable accommodations and proximity to the Sanabria Lake Natural Park. Guests appreciate its serene setting and friendly staff.
Accessible Hotel
Room Types
Twin RoomThis room features free Wi-Fi and a plasma TV. The private bathroom includes a hairdryer. The room also offers views of the garden and the mountains.
Triple RoomThis room features free Wi-Fi, a plasma TV, and a private bathroom with a hairdryer. The room also offers views of the garden and the mountains.
Superior Triple RoomThe triple room features a flat-screen TV, a minibar, a wardrobe, parquet floors as well as garden views. The unit has 2 beds.
Superior Double RoomThe unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel Gran Casona de Sanabria is praised for its strategic and convenient location, making it an excellent base for exploring Puebla de Sanabria and its surroundings. Situated close to the main road and just a short drive away from the town center, the hotel offers easy access and ample parking. Guests appreciate the quiet environment despite its proximity to the highway, ensuring a peaceful stay. The hotel's placement is particularly advantageous for those on a road trip, providing a timely stopover without significant detours. Additionally, the facility's cleanliness and the attentive staff contribute positively to the overall experience, making it a commendable choice for travelers in the region.
Breakfast
Hotel Gran Casona de Sanabria offers a notable breakfast experience that garners mixed reviews from its guests. On a positive note, visitors appreciate the great variety of pastries and commend the breakfasts for being very good and varied. The location also complements the breakfast experience, making it a good start to the day. Some guests highlight that breakfast, lunch and dinner can be served, providing an option for meals throughout the day.
However, there are some inconsistencies and areas that could use improvement. Several guests mention having to go to a nearby cafeteria for breakfast or that the breakfast service is unavailable at times, particularly during the COVID period when the restaurant and table service were affected. Additionally, some feedback suggests that breakfast provisions at the hotel might be more reliable with comments indicating there is no breakfast option at the hotel itself despite claims to the contrary.
Overall, while the breakfast offerings can be enjoyable with a good variety and quality, guests may need to check ahead for the most current service arrangements.
Dinner
Hotel Gran Casona de Sanabria's dining options received positive feedback from guests. The on-site restaurant and cafeteria offer a wide schedule, providing convenient choices for breakfast, lunch and dinner. Guests enjoyed their meals on the pleasant terrace with many praising the delicious burgers and the overall quality of food. The adjacent restaurant also received commendation for serving good food in generous portions, although it was noted to be somewhat pricey due to frequent bus tour stops. Despite the absence of table service in the cafeteria, requiring guests to order at the counter and self-serve on trays, the service was generally well-received. The large and welcoming terrace of the downstairs restaurant added to the dining experience. Overall, the variety and quality of food impressed guests with many enthusiastic about their meals.
Rooms
Hotel Gran Casona de Sanabria offers exceptionally clean and comfortable rooms with many guests praising their spaciousness. The rooms generally come with ample amenities, including large bathrooms and impressive showers. Some rooms feature huge windows with spectacular views, small living areas and outdoor terraces. Despite the comfortable and cozy atmosphere, a few reviews note that the room decor is somewhat old-fashioned and soundproofing could be improved.
While most rooms are praised for being generously sized, a few guests found certain rooms to be a bit small or cluttered, especially when accommodating multiple beds. There are also mentions of minor inconsistencies, such as rooms not matching the photos—additional beds instead of promised sofas or mismatched bed requests.
The bathrooms are frequently highlighted for their cleanliness and modern features, though some guests experienced issues with the shower performance and room temperature control. Overall, guests appreciate the calm and comfortable environment, making it a pleasant stay despite these minor drawbacks.
Beds
Hotel Gran Casona de Sanabria receives high marks from guests for its beds with multiple reviews highlighting their exceptional comfort. Many guests found the beds to be very comfortable, offering a good night's sleep. Additionally, the rooms are described as comfortable and spacious with cleanliness noted as a positive aspect. The availability of mini fridges in the double rooms adds a convenient touch for travelers. However, there are a few critiques with some guests mentioning issues with the bed's stability and outdated feel. Security concerns were also noted, as one guest reported a room key card malfunction that allowed another guest to enter their room by mistake. Despite these issues, the overwhelmingly positive feedback on the beds contributes to a generally favorable impression of the hotel.
Cleanliness
Hotel Gran Casona de Sanabria boasts exceptional cleanliness and comfort, consistently noted by guests. Rooms are praised for being spacious and extremely clean with many mentioning the spotless state of both the bedrooms and bathrooms. The overall complex maintains a high standard of hygiene, contributing to a comfortable and enjoyable stay. Guests also appreciate the excellent location, great value for money and the professional and friendly staff at reception. Despite the slightly old-fashioned decor in some rooms, the impeccable cleaning standards and cozy atmosphere ensure a pleasant experience for all visitors.
Staff
The staff at Hotel Gran Casona de Sanabria has received high praise from guests, often described as polite, attentive and incredibly friendly. Visitors frequently noted the warm and professional demeanor of the reception staff, making their welcoming experience memorable. The staff’s kindness extended particularly towards children, creating a positive and affectionate environment for families. Many guests were keen to highlight the exemplary treatment they received with several rating the staff’s attention and friendliness as exceptional. With a super friendly service and consistently polite interactions, the staff's remarkable hospitality stands out as a significant asset to the hotel.
Wi-Fi
Guests have experienced significant challenges with the WiFi service at Hotel Gran Casona de Sanabria. While some noted that the WiFi was working adequately, many faced issues such as poor reception in the rooms and constant micro cuts, particularly on the second floor. Additionally, there were complaints about the lack of information regarding the WiFi in the rooms and in several cases, the WiFi did not work at all or was highly unstable. Despite being advertised on the hotel's website, the WiFi often failed to meet the guests' expectations with some reporting that it was completely non-functional during their stay.
No, Hotel Gran Casona de Sanabria doesn't have any pool.
No, a spa isn't available at Hotel Gran Casona de Sanabria.
No, Hotel Gran Casona de Sanabria doesn't allow dogs.
No, parking facilities aren't available at Hotel Gran Casona de Sanabria.
No, Hotel Gran Casona de Sanabria doesn't have a gym.