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Grupotel Cala Marsal Nature Hotel - New Reopening 2025

Puerto Colom , Playa Cala Marsal, S/n (Show on Map)

7.3

Good

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Summary of reviewsGrupotel Club Cala Marsal, set to reopen in 2025, receives considerable praise for its scenic location close to the stunning Cala Marsal Beach. The hotel benefits from an ideal position that offers tranquility and easy access to both the beach and nearby shops and restaurants, making it a popular choice for those seeking relaxation and exploration of the Mallorcan coastline.

Guests generally enjoy breakfast at Grupotel, highlighting the variety and plentiful options that cater to diverse tastes and dietary needs, though occasional comments suggest room for improvement in consistency and quality. Dinner experiences are mixed, with some guests appreciating the themed dinners and service, but others noting a desire for greater variety and improved quality to match the hotel's four-star claims.

The hotel's rooms receive varied feedback, with some guests appreciating the spaciousness and sea views from higher floors, while others note that certain areas show signs of wear and need renovation. Cleanliness at the hotel is praised in some reviews but noted as inconsistent by others, with challenges in maintaining the standards expected of a four-star establishment.

The hotel's staff stands out as a highlight, consistently praised for their friendliness, professionalism, and dedication across different areas, enhancing the overall hospitality experience. However, Wi-Fi connectivity is frequently criticized for being weak and unreliable, especially in the rooms, signaling a need for improvement.

The pool area is widely appreciated for its beauty, maintenance, and proximity to the beach, although guests note the need for minor enhancements in poolside amenities. The proximity to Cala Marsal Beach is a significant advantage, with guests enjoying the clean waters and well-organized beach facilities.

Additional amenities such as the tennis courts receive positive feedback for their quality and accessibility. The gym, while appreciated for its presence, is noted to require updates and maintenance. Parking appears to be limited, indicating a need for more space.

Overall, while Grupotel Club Cala Marsal offers a memorable location and friendly service, improvements in facilities and amenities are anticipated to align with its high standards upon reopening in 2025.
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Hotel near The Beach

Located just 200 meters from Cala Marsal beach, this hotel provides very easy access to the beach. It offers various facilities suitable for families and excellent buffet dining.

Hotel with Swimming Pool

This hotel offers a large outdoor pool and is located near Cala Marsal Beach. It provides a great option for guests looking to enjoy both the pool and the nearby beach.

Outdoor Pool

4-Star Hotel

Located just 200 meters from the beach, this hotel offers an outdoor pool, free Wi-Fi, and buffet dining. It is family-friendly with a variety of facilities, including a kids entertainment program, games room, and playground. The hotel also provides easy access to the charming fishing village of Portocolom.

Hotel with Outdoor Pool

This hotel offers two outdoor pools, including a dedicated kids' pool, and a poolside bar set within tropical gardens, making it ideal for families seeking varied swimming options.

Hotel with EV Charging Stations

Hotel near Golf Courses

Family Friendly Hotel

Business Hotel

Hotel with Parking

EV charging stations

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Room Types

Superior Double Room with Sea View (2 Adults) This air-conditioned room features satellite TV and a private balcony or terrace with sea, pool or garden views. There is also a mini-fridge and a private bathroom with a hairdryer. Wi-Fi, safe and a baby cot are available at an extra cost. A maximum of 2 extra beds are available in this room.

Premium Room (2 Adults) This air-conditioned room features satellite TV and a private balcony or terrace. There is also a mini-fridge and a private bathroom with a hairdryer. Wi-Fi, a safe and a baby cot are available at an extra cost. An extra bed is available for this room.

Superior Double Room with Sea View (2 Adults+ 1 Child) The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds and 1 futon.

Superior Double Room with Sea View (2 Adults + 2 Children) The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds and 2 futons.

Single Room The single room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Double Room (2 Adults) The double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 2 beds.

Double Room (1 Adult) The double room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Double Room (2 Adults + 1 Child ) The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this double room also provides a coffee machine, a wardrobe and a flat-screen TV. The unit has 2 beds and 1 futon.

Double Room with Side Sea View (2 Adults) The double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Double Room with Side Sea View (1 Adult) The double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Premium Room (1 Adult) The double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this double room also provides a coffee machine, a wardrobe and a flat-screen TV. The unit has 2 beds.

Premium Double Room with Side Sea View (2 Adults) The double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Premium Double Room with Side Sea View (1 Adult) The double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Superior Double Room with Side Sea View (2 Adults) The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Superior Double Room with Side Sea View (2 Adults + 1 Child) The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds and 1 futon.

Superior Double Room with Side Sea View (2 Adults + 2 Children) The spacious double room offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds and 2 futons.

About Grupotel Cala Marsal Nature Hotel - New Reopening 2025

License: H-PM 1501

Guest Reviews

7.3

Good

Location

Grupotel Club Cala Marsal is frequently praised for its idyllic location, nestled just steps away from the stunning Cala Marsal Beach. Guests appreciate the hotel's proximity to the beach, with many reviews highlighting its exceptional placement, offering easy access to both the delightful sandy shores and the calm, inviting waters. The surrounding area is noted for its tranquility, making it an ideal escape for those seeking peaceful relaxation. Additionally, the location offers convenient opportunities for guests to explore nearby shops and restaurants, adding to the overall experience. While some reviews mention the hotel is a bit distant from Palma city, it remains a popular choice for travelers looking to enjoy the natural beauty and calm ambiance of this beautiful stretch of the Mallorcan coastline. Overall, the hotel's position is celebrated as one of its standout features, complemented by friendly staff and good facilities.

Breakfast

Grupotel Club Cala Marsal, set to reopen in 2025, has garnered mixed reviews regarding its breakfast offerings. The general consensus highlights a positive experience with a breakfast that is described as varied, plentiful, and catering to a broad range of tastes. Many guests appreciated the comprehensive buffet which included options for those with dietary restrictions. The availability of sweet and savory choices, including local cheeses and cold cuts, added to the appeal, leaving guests with a satisfying start to their day.

However, not all guests were entirely pleased. Some reviews pointed out issues with the consistency and quality of the breakfast, mentioning repetitive selections and occasionally poor quality, particularly in terms of freshness and temperature. Despite some negative feedback about specific aspects, such as the lack of certain items like Serrano ham or more variety in fruits, the overall sentiment is generally positive. The accommodating and friendly service from the breakfast staff also contributed to an enjoyable dining experience for many.

While there is room for improvement in terms of variety and maintaining the quality of specific items, the breakfast at Grupotel Club Cala Marsal seems to offer enough choices to delight most guests. With its picturesque location close to Cala Marçal beach, the hotel provides a promising breakfast experience that seeks to complement its other amenities.

Dinner

The dinner experience at Grupotel Club Cala Marsal presents a mixed bag of reviews from guests, with notable variation in opinions and experiences. While some guests found the meals to be tasty, with mentions of excellent, varied, and high-quality buffets, others noted a more canteen-like atmosphere, with food often being described as basic, greasy, and, unfortunately, cold.

The diversity in offerings has been appreciated by several diners, especially those who enjoyed themed dinners and a wide selection that included seafood and a variety of desserts, leaving some guests thrilled. The AIOLI sauce was particularly loved by some as a standout offering. There were also positive remarks on the dining staff’s service, though isolated incidents of premature plate clearance detracted from the overall experience for a few.

Contrarily, some diners felt that meals were repetitive, lacked variety, and did not meet the expectations for a four-star hotel. The quality of meat and the lack of included drinks, even water, during dinner were specific points of dissatisfaction. Several reviews mentioned that the variety in food could be improved and that it did not always justify the cost, as meals were deemed expensive by many.

The dining experience seems to oscillate between extremes, making it crucial for potential visitors to consider current reviews and perhaps look forward to upcoming enhancements in the 2025 reopening. The location near a nice beach was appreciated by all, indicating that while the culinary aspect may have varied reviews, the overall setting still holds appeal.

Rooms

The reviews of Grupotel Club Cala Marsal reveal a mixed experience regarding the hotel's rooms. On the positive side, guests appreciate the spaciousness and comfort of many rooms, with sea views from balconies frequently mentioned as a highlight. Several guests reported having clean and well-maintained rooms, with some rooms on higher floors recently renovated and offering excellent views. The hotel's location was praised as being optimal, positioned right next to a lovely bay and close to nearby restaurants, enhancing the overall stay.

Unfortunately, the hotel's age is apparent in many aspects, with guests repeatedly noting the outdated conditions of the rooms and the overall structure. Many reviewers express dissatisfaction with old furniture, curtains, and worn-out facilities, such as rusty bathtubs and inconsistent plumbing in bathrooms. Maintenance issues like broken fixtures and hard mattresses are common complaints, along with concerns about room cleanliness not being up to 4-star standards, with housekeeping sometimes falling short of expectations. Noise levels are also mentioned as a drawback, affecting guests' ability to relax fully.

While some rooms have seen renovations, providing a more positive experience, it remains clear that a significant portion of the hotel requires attention to match the claims of a 4-star experience. The potential for an enjoyable stay exists, especially in the updated rooms with sea views, but further modernization of the facilities would greatly enhance guest satisfaction.

Beds

When considering a stay at Grupotel Club Cala Marsal, it's important to weigh the variety of experiences guests have had regarding the beds. While some visitors have found the beds to be very comfortable and even top-notch, others have had less favorable experiences, frequently describing them as hard or uncomfortable. The discomfort is often linked to the firmness of the mattresses, with some guests finding them as hard as concrete or rocks, which has led to back pain for some. Additionally, the pillows have been noted to be thin, contributing to an overall average or unsatisfactory bedding experience for certain guests. Although some rooms sport large beds and comfortable bedding, inconsistencies in bed quality could impact your restful stay. For those who prefer firm mattresses, the accommodations might suit their tastes, but others might wish to consider additional options or request extra cushioning to enhance their comfort.

Cleanliness

Grupotel Club Cala Marsal, set to reopen in 2025, has garnered varied feedback regarding its cleanliness. On the positive side, many guests have praised the hotel's rooms for being spotlessly clean, with some finding them exceptionally tidy. The outdoor spaces, including the pools, are maintained to a good standard, offering a clean and beautifully designed environment for relaxation. Some reviews mention the hotel as very clean overall, with friendly staff and helpful housekeeping that ensures rooms are cleaned every day, and towels are regularly changed. The common areas and outdoor spaces are well-kept, contributing to a pleasant stay.

However, the hotel's cleaning services have been inconsistent, with several visitors expressing dissatisfaction. The cleanliness in both public areas and rooms occasionally falls short of expectations for a 4-star establishment. Reports of dirty carpets, rugs, and curtains indicate a need for renovation, highlighting the hotel's somewhat outdated facilities. Instances of inadequate cleaning in rooms, bathrooms, and dining areas have been noted, with issues like dust accumulation, dirty dining utensils, and even mold. Furthermore, some aspects of housekeeping, like the frequency and effectiveness of cleaning, appear to need improvement.

Overall, while Grupotel Club Cala Marsal offers clean spaces for its guests to enjoy, there is a clear call for enhanced consistency and a potential refresh of the facilities to better align with its 4-star claim.

Staff

Grupotel Club Cala Marsal's new reopening in 2025 seems to be generating positive buzz around its staff, who consistently earn praise in guest reviews. At the heart of many guests' experiences is the friendly and accommodating nature of the team, spanning reception, restaurant, housekeeping, and entertainment. The reception staff, including individuals like Antonia and Hadi, are frequently noted for their exceptional service, demonstrating professionalism, attentiveness, and providing helpful advice. The restaurant team garners compliments for their effort, efficiency, and their ability to cater to diverse requests with politeness and dedication.

Despite occasional mentions of unfriendly interactions or inefficiencies, the overall consensus points to the staff as the standout feature of the hotel. Their readiness to assist, coupled with multilingual capabilities, enhances communication and ensures guests feel at ease. From the welcoming smile upon arrival to the attentive care throughout the stay, many guests believe the staff’s kindness and support significantly elevate the hospitality experience at this beautiful location. The admirable effort that the kitchen and cleaning staff invest in their work also adds to the overall comfort and satisfaction during guests' stays. While improvements in certain areas are suggested, the staff's commitment to service remains a defining aspect of Grupotel Club Cala Marsal, making it a noteworthy choice for future travelers.

Wi-Fi

The Wi-Fi experience at Grupotel Club Cala Marsal for its 2025 reopening has garnered mixed reviews from guests. While there were occasional reports of good performance, with some guests mentioning excellent connectivity, the majority expressed dissatisfaction. Common issues included weak signals in rooms, inconsistent functionality, and challenges with Apple devices due to pop-up login problems. Several guests found it necessary to rely on mobile data, citing that Wi-Fi was available mainly in reception and not within their rooms, leading to substantial inconvenience. The overall consensus highlights the Wi-Fi as a significant area in need of improvement, to better meet guest expectations in terms of stable and widespread internet access for a hotel of its caliber.

Gym

The gym at Grupotel Club Cala Marsal receives a mix of feedback from guests. On a positive note, it's considered well-equipped and practical, offering essential facilities for those looking to keep up with their fitness routines. Guests appreciate the inclusion of the gym alongside other amenities like sports fields and pools, adding to the resort-like experience the hotel offers. However, the gym's equipment is often described as old, rusty, and lacking in variety, reflecting a need for urgent updates and maintenance. Some visitors pointed out that the facilities are not well-maintained, with issues such as non-functional machines and cleanliness concerns. While the gym is a highlight for some, it seems improvements are needed to meet higher standards.

Pool

Grupotel Club Cala Marsal's pool area seems to be a prominent highlight for guests, emphasizing beauty and functionality. With several pools available, including spacious and well-maintained areas, they offer a relaxing environment enriched by surrounding greenery. Many guests appreciated the variety of pools, some preferring the calm of quieter sections while others enjoyed spaces bustling with activities and entertainment. The proximity of the pools to the beach is another strong positive, enhancing the location’s appeal. Ample sun loungers are noted, ensuring plenty of space for visitors to unwind. However, while the pools are mostly praised for cleanliness and maintenance, a few remarks suggest room for improvement in upkeep, especially concerning poolside amenities. Despite some critique, the pool area remains an attractive and widely enjoyed feature of the hotel, welcoming families and guests of all preferences.

Beach

Grupotel Club Cala Marsal, set to reopen in 2025, benefits from a remarkable location in Portocolom, granting guests immediate access to the stunning Cala Marsal beach. Reviews consistently praise this beautiful beach for its clean, clear waters and sandy shores. Visitors enjoy the convenience of being only 150 to 300 meters away, making it extremely easy to reach on foot. This proximity ensures that beach-goers can relish leisurely strolls to the idyllic cove, which is equipped with umbrellas, sun loungers, and beach bars. Despite being small, the beach offers spacious areas and is well-organized, providing amenities and nearby restaurants to enhance the overall experience. The picturesque setting and quiet surroundings contribute to a serene atmosphere, perfect for unwinding. Families, in particular, appreciate the short walk from the hotel pool to this magnificent bay, adding to the appeal of its superb location.

Tennis

The tennis facilities at Grupotel Club Cala Marsal, set for reopening in 2025, offer a satisfying experience for sports enthusiasts. Visitors note the quality of the tennis court itself, which is complemented by convenient racket rentals, making it easy for guests to enjoy a match during their stay. The tennis court is strategically placed to provide a pleasing view, adding to the overall enjoyment of playing there. Additionally, the inclusion of the tennis court in the price of staying at the hotel is highlighted as a noteworthy benefit. While some other sports equipment available, such as basketballs and footballs, may need improvement, the tennis courts remain a well-regarded amenity for a sporty retreat.

Parking

Grupotel Club Cala Marsal's parking situation seems to be a mix of convenience and limitations. The hotel's parking lot is notably small, capable of accommodating only a fraction of the vehicles for its 300-room capacity. This often necessitates guests to seek alternative parking options. Luckily, the surrounding area offers some reprieve with ample free street parking, although availability can vary, and there's a chance of fines for certain spots. Despite shared parking areas with beach guests, the demand frequently surpasses supply, compelling visitors to park in nearby fields or along roadsides, a short walk from the hotel. While the parking lot itself might require some renovation due to its unpaved and dusty conditions, guests generally find manageable alternatives close by. Overall, those arriving by car might find parking straightforward but should be prepared to explore nearby areas for available spots.

Family

Grupotel Club Cala Marsal proves to be an ideal choice for families looking for a relaxing holiday. The hotel's location, nestled by a beautiful, child-friendly bay, offers a serene environment perfect for unwinding. Despite its age, the hotel's welcoming atmosphere is largely attributed to its friendly and accommodating staff, who go above and beyond to make families feel at home, even lending umbrellas for beach visits. The children’s activities, such as animation, a favorite kids' disco, and a mini club, ensure that the younger guests are entertained, though some feedback suggests a need for more daytime variety. Outdoor amenities, including three great pools, a playground, and available baby cots and high chairs, enhance the family-friendly experience. The adjacent areas are calm and contribute to a peaceful family vacation. Although nightlife entertainment options are limited, the strong family-oriented atmosphere makes this hotel a recommended spot for families wanting to enjoy a quiet and enjoyable stay by the sea.

4 Star

Grupotel Club Cala Marsal is often criticized for not meeting the standards expected of a four-star hotel. Although its promotional images suggest a modern and attractive establishment, guests frequently express disappointment with the reality. Many note that the hotel has an outdated feel, requiring significant renovations to align with its advertised rating. Common areas, particularly bathrooms, are highlighted as being in need of modernization. Additionally, the cleanliness of public spaces could be improved.

Guests pointed out that the amenities are minimal, offering just two bars of soap and a wall-mounted gel-shampoo dispenser, which is far from what one might expect from a hotel of this supposed caliber. The dining experiences, particularly breakfast and buffet offerings, fall short of four-star expectations, with limited choices and lukewarm dishes that struggle to impress. Concerning entertainment and fitness facilities, there is a call for improvement to truly match a four-star experience.

Despite these criticisms, the hotel's location has been acknowledged positively. However, the overall quality-to-price ratio leaves guests wanting more, as many feel they have paid a premium for an experience that resembles three-star or even less. Staff and service have also been points of contention, as guests perceive a lack of responsiveness and excuses rather than solutions. In summary, while Grupotel Club Cala Marsal has potential, substantial updates are necessary to meet the aspirations of its claimed ranking.

Yes, Grupotel Cala Marsal Nature Hotel - New Reopening 2025 has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grupotel Cala Marsal Nature Hotel - New Reopening 2025.

No, Grupotel Cala Marsal Nature Hotel - New Reopening 2025 doesn't allow dogs.

Yes, parking facilities are available at Grupotel Cala Marsal Nature Hotel - New Reopening 2025.

Yes, Grupotel Cala Marsal Nature Hotel - New Reopening 2025 has a gym.

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