El Uru Suite Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsEl Uru Suite Hotel receives praise for its superb location, being just a few blocks from the bus terminal and close to various shops, restaurants, bars and attractions in downtown Puerto Iguazu. Its peaceful setting ensures a quiet stay, offering guests a balance between convenience and tranquility. Amenities like nearby currency exchanges and grocery stores add to its appeal.
Guests have a mixed but primarily positive impression of the hotel's breakfast. It is often described as simple yet delicious, featuring basics like coffee, tea, pastries, cereals and fruits. Some appreciated the occasional additional items like scrambled eggs and croissants. While the quality is deemed adequate for the price, suggestions for more variety and consistent replenishment are common.
Room experiences vary with many guests noting spacious, clean and comfortable accommodations, particularly enjoying the air conditioning and modern bathrooms with powerful showers. However, some rooms are reported to be small, humid and occasionally moldy with instances of poor maintenance and inadequate furnishings drawing concern.
Cleanliness is generally satisfactory in most rooms and common areas, but significant improvements are necessary for the pool area and some communal bathrooms. Guests often note the dirty pool water, presence of bugs and non-functional filters that detract from the overall cleanliness.
The hotel's staff is widely regarded as one of its strongest features. Guests frequently commend the friendly, attentive and helpful personnel with specific mentions of individuals who went above and beyond to assist. The welcoming and courteous demeanor of the staff significantly enhances the guest experience.
Wi-Fi connectivity at the hotel garners mixed reviews. While some guests found the connection reliable in certain areas, others experienced weak or non-functional signals, indicating a need for better consistency and coverage.
The pool is a major point of contention with many guests describing it as dirty and poorly maintained, making it unusable for swimming. Improvements in pool cleanliness and maintenance are highly necessary.
Family-friendliness is a notable positive aspect with the hotel providing a tranquil and cozy environment suitable for families. Spacious rooms and a serene setting make it an appealing choice for family stays, although family-specific rooms are not available.
Bed comfort receives varied feedback with many guests finding the beds comfortable and conducive to restful sleep. However, concerns about the age and quality of the mattresses and linens are significant, suggesting a need for updated bedding to enhance guest comfort.
Overall, El Uru Suite Hotel offers a strategic and peaceful location, friendly staff and comfortable rooms for many guests, although there are clear areas in need of improvement, particularly in cleanliness and maintenance, to ensure a consistently positive stay for all visitors.
Categories
Guests have a mixed but primarily positive impression of the hotel's breakfast. It is often described as simple yet delicious, featuring basics like coffee, tea, pastries, cereals and fruits. Some appreciated the occasional additional items like scrambled eggs and croissants. While the quality is deemed adequate for the price, suggestions for more variety and consistent replenishment are common.
Room experiences vary with many guests noting spacious, clean and comfortable accommodations, particularly enjoying the air conditioning and modern bathrooms with powerful showers. However, some rooms are reported to be small, humid and occasionally moldy with instances of poor maintenance and inadequate furnishings drawing concern.
Cleanliness is generally satisfactory in most rooms and common areas, but significant improvements are necessary for the pool area and some communal bathrooms. Guests often note the dirty pool water, presence of bugs and non-functional filters that detract from the overall cleanliness.
The hotel's staff is widely regarded as one of its strongest features. Guests frequently commend the friendly, attentive and helpful personnel with specific mentions of individuals who went above and beyond to assist. The welcoming and courteous demeanor of the staff significantly enhances the guest experience.
Wi-Fi connectivity at the hotel garners mixed reviews. While some guests found the connection reliable in certain areas, others experienced weak or non-functional signals, indicating a need for better consistency and coverage.
The pool is a major point of contention with many guests describing it as dirty and poorly maintained, making it unusable for swimming. Improvements in pool cleanliness and maintenance are highly necessary.
Family-friendliness is a notable positive aspect with the hotel providing a tranquil and cozy environment suitable for families. Spacious rooms and a serene setting make it an appealing choice for family stays, although family-specific rooms are not available.
Bed comfort receives varied feedback with many guests finding the beds comfortable and conducive to restful sleep. However, concerns about the age and quality of the mattresses and linens are significant, suggesting a need for updated bedding to enhance guest comfort.
Overall, El Uru Suite Hotel offers a strategic and peaceful location, friendly staff and comfortable rooms for many guests, although there are clear areas in need of improvement, particularly in cleanliness and maintenance, to ensure a consistently positive stay for all visitors.
Family Friendly Hotel
Hotel with Swimming Pool
Small Hotel
Guest Reviews
El Uru Suite Hotel boasts a superb location that guests highly appreciate. Situated just a few blocks from the bus terminal, it offers convenient access to transportation for those aiming to explore the Iguazu Falls, the city center and other attractions. Visitors consistently mention the proximity to the downtown area, where one can find an array of shops, restaurants and bars. This central positioning makes it easy to navigate the city on foot and enjoy its various offerings.
The hotel's neighborhood is also described as peaceful, allowing guests to rest without being disturbed by city noise. This balance between accessibility and tranquility is a recurring highlight in guest reviews. Additionally, the location is complemented by other amenities such as nearby currency exchanges and grocery stores, ensuring that all essential services are within reach.
Overall, the strategic placement of El Uru Suite Hotel near key points in Puerto Iguazu has left a positive impression on its visitors, making it a favorable choice for tourists seeking convenience and comfort.
At 'El Uru Suite Hotel,' the breakfast experience presents a mix of impressions among guests. Many praise the offering as simple yet delicious, featuring a variety of basics such as coffee, tea, milk, hot beverages, pastries, cereals, fruit and occasional treats like scrambled eggs and croissants. The breakfast is frequently described as plentiful and fulfilling enough to start the day with frequent mentions of the quality matching the hotel's reasonable pricing.
Guests highlighted positive aspects such as friendly service, tasty options and a generally good continental spread. Some even found the breakfast pleasantly surprising given the initial modest expectations.
However, a prevalent theme is the call for more variety. There are recurring comments about limited options with some guests noting the lack of savory items like meats and cheeses. Others mentioned that the supply could not always keep up with demand, leaving items like fruit and bread quickly depleted.
While some found the breakfast ample and adequate, others felt it was too basic or meager, occasionally describing it as poor or disappointing. The coffee and tea drew mixed reviews and on a few rare occasions, service quality and food freshness were reported as lacking.
In summary, 'El Uru Suite Hotel' provides a breakfast experience that, while generally pleasant and fitting the budget, could benefit from more variety and consistent replenishment to meet all guest expectations.
El Uru Suite Hotel offers a range of experiences when it comes to room comfort and amenities. Many guests found the rooms to be spacious, clean and comfortable, often praising their size and modern bathrooms. Air conditioning is available and effective in most rooms and some enjoy newly renovated bathrooms with hot, powerful showers.
However, the reviews also highlight several areas needing improvement. Some guests found their rooms to be small, cramped or lacking proper ventilation, resulting in humidity and occasional mold issues. Cleanliness is generally appreciated, although there are instances where better maintenance is needed, such as stained linens or peculiar odors.
The decor is described as simple and functional with the basics like beds, TVs and bedside tables provided. However, some rooms lack essential furniture, like chairs, wardrobes or coat hangers, which can be inconvenient for guests. Additionally, a few rooms have issues with inadequate lighting and poor condition windows.
While some guests experienced excellent room quality and service, others had to deal with problems like no hot water, missing amenities (like shampoo and conditioner) and poor room service. The hotel seems to have a policy of changing linens regularly, which is a plus, but the overall maintenance and upkeep could be better.
In summary, El Uru Suite Hotel is a mixed bag; spacious and comfortable for some, but needing significant improvements for others. The air conditioning and some modern bathroom features are consistent highlights, but the lack of proper ventilation, maintenance issues and occasional poor cleanliness are points of concern.
El Uru Suite Hotel receives mixed feedback regarding its beds from guests. On the positive side, many guests mention that the beds are comfortable with several highlighting the beds as very comfortable or even super comfortable. A few guests also note that the rooms are equipped with a good bed and some appreciated the availability of different bed types, such as queen-size beds, two single beds and one double bed, which can cater to varying needs.
However, there are notable criticisms as well. Some guests found the beds to be old and uncomfortable with issues such as worn-out mattresses and poor-quality linens, including sheets with holes and stained linens. Others remarked that their beds were not really comfortable with some stating that the mattresses were too old and did not support restful sleep. Additionally, the blankets and bedspreads received negative comments for being few and old.
Overall, while many guests praise the comfort of the beds, there are significant concerns about the age and upkeep of the bedding and mattresses, which might impact the overall sleep experience for some visitors.
El Uru Suite Hotel receives mixed reviews when it comes to cleanliness. On the positive side, many guests appreciate the clean rooms and common areas, praising the spacious and comfortable accommodations. The staff's attentiveness and overall cleanliness of the place, including the linens, towels and exterior, have been highlighted as very good.
However, there are notable concerns regarding the hotel's maintenance, especially in the pool area. Several reviews mention a dirty and poorly maintained pool with dirty green water, leaves, bugs and a non-functional filter. Communal bathrooms also received negative comments about their cleanliness, mold and musty odors. Room-specific issues included stained sheets, moldy walls and occasional sightings of cockroaches.
Overall, while the hotel demonstrates a good level of cleanliness in the rooms and some common areas, improvement is clearly needed in the maintenance and cleaning of the pool and communal spaces.
El Uru Suite Hotel garners widespread praise for its exceptional staff, frequently mentioned as one of its most significant assets. Numerous reviews highlight the friendliness, attentiveness and helpful nature of the hotel's employees. Lorena and Carolina, in particular, are often singled out for their kindness, while Lucas, Adrián and Augustine are commended for their excellent service and willingness to assist. Warm and welcoming, the staff members are recognized for their consistent efforts to provide good information to guests and maintain a pleasant atmosphere.
Though there are mentions of language barriers and occasional lapses in helpfulness from specific individuals, the majority of feedback emphasizes the staff's positive and courteous demeanor. The team is praised for their excellent disposition, responsiveness and the quality of their customer service. Reviews frequently underscore the warm welcome received at the reception, as well as the polite and friendly nature of the personnel.
Guests appreciate the staff's readiness to go the extra mile, whether it entails answering questions, storing luggage without cost or ensuring the comfort and needs of the visitors are met. This consistent attention to detail and exceptional service greatly contributes to the overall positive experience at El Uru Suite Hotel. Visitors often express their gratitude for the remarkable hospitality, making it a standout feature of their stay.
El Uru Suite Hotel has received mixed feedback regarding its Wi-Fi services from its guests. While some guests mentioned that the Wi-Fi connection was very good and stable, others experienced weak signals or found that the Wi-Fi did not reach their rooms at all. There were mentions of the internet being spotty at times with some guests noting it was almost always non-functional in certain areas. Overall, while there were instances of positive experiences with the Wi-Fi, it appears that improvements could be made to ensure a more consistent and reliable connection throughout the hotel.
El Uru Suite Hotel features an outdoor pool that is frequently mentioned by guests. However, feedback about the pool is overwhelmingly negative. Many guests found the pool to be dirty with descriptions of green, murky water and the presence of bugs, leaves and algae. A recurring theme is that the pool is not maintained properly, making it consistently unusable for swimming. Some guests noted that the filter was not working, leading to further deterioration in water quality. The pool area itself also requires better upkeep with the surroundings not being maintained regularly. While there were a few mentions of the pool being a potential positive aspect and undergoing daily cleaning, these were far overshadowed by numerous complaints about its cleanliness and usability. Overall, improvements in maintenance and cleaning are highly necessary to enhance the pool experience at El Uru Suite Hotel.
El Uru Suite Hotel is perfect for a family outing, especially with young children. The hotel fosters a warm, family-like atmosphere that is consistently described as family-friendly and super peaceful. The space provided for families is noted to be quite nice and comfortable, although family rooms specifically are not available. Despite this, the overall environment remains ideal for families, offering a cozy and tranquil setting.
However, it's worth noting that the pool can get quite busy, suggesting the hotel is popular among families. The bedrooms are spacious enough for a group of four, ensuring a comfortable stay. Given its family-friendly nature and serene location, El Uru Suite Hotel proves to be a great choice for those seeking a calm retreat with their loved ones.
Location Show Map
Location
The hotel's neighborhood is also described as peaceful, allowing guests to rest without being disturbed by city noise. This balance between accessibility and tranquility is a recurring highlight in guest reviews. Additionally, the location is complemented by other amenities such as nearby currency exchanges and grocery stores, ensuring that all essential services are within reach.
Overall, the strategic placement of El Uru Suite Hotel near key points in Puerto Iguazu has left a positive impression on its visitors, making it a favorable choice for tourists seeking convenience and comfort.
Breakfast
Guests highlighted positive aspects such as friendly service, tasty options and a generally good continental spread. Some even found the breakfast pleasantly surprising given the initial modest expectations.
However, a prevalent theme is the call for more variety. There are recurring comments about limited options with some guests noting the lack of savory items like meats and cheeses. Others mentioned that the supply could not always keep up with demand, leaving items like fruit and bread quickly depleted.
While some found the breakfast ample and adequate, others felt it was too basic or meager, occasionally describing it as poor or disappointing. The coffee and tea drew mixed reviews and on a few rare occasions, service quality and food freshness were reported as lacking.
In summary, 'El Uru Suite Hotel' provides a breakfast experience that, while generally pleasant and fitting the budget, could benefit from more variety and consistent replenishment to meet all guest expectations.
Rooms
However, the reviews also highlight several areas needing improvement. Some guests found their rooms to be small, cramped or lacking proper ventilation, resulting in humidity and occasional mold issues. Cleanliness is generally appreciated, although there are instances where better maintenance is needed, such as stained linens or peculiar odors.
The decor is described as simple and functional with the basics like beds, TVs and bedside tables provided. However, some rooms lack essential furniture, like chairs, wardrobes or coat hangers, which can be inconvenient for guests. Additionally, a few rooms have issues with inadequate lighting and poor condition windows.
While some guests experienced excellent room quality and service, others had to deal with problems like no hot water, missing amenities (like shampoo and conditioner) and poor room service. The hotel seems to have a policy of changing linens regularly, which is a plus, but the overall maintenance and upkeep could be better.
In summary, El Uru Suite Hotel is a mixed bag; spacious and comfortable for some, but needing significant improvements for others. The air conditioning and some modern bathroom features are consistent highlights, but the lack of proper ventilation, maintenance issues and occasional poor cleanliness are points of concern.
Beds
However, there are notable criticisms as well. Some guests found the beds to be old and uncomfortable with issues such as worn-out mattresses and poor-quality linens, including sheets with holes and stained linens. Others remarked that their beds were not really comfortable with some stating that the mattresses were too old and did not support restful sleep. Additionally, the blankets and bedspreads received negative comments for being few and old.
Overall, while many guests praise the comfort of the beds, there are significant concerns about the age and upkeep of the bedding and mattresses, which might impact the overall sleep experience for some visitors.
Cleanliness
However, there are notable concerns regarding the hotel's maintenance, especially in the pool area. Several reviews mention a dirty and poorly maintained pool with dirty green water, leaves, bugs and a non-functional filter. Communal bathrooms also received negative comments about their cleanliness, mold and musty odors. Room-specific issues included stained sheets, moldy walls and occasional sightings of cockroaches.
Overall, while the hotel demonstrates a good level of cleanliness in the rooms and some common areas, improvement is clearly needed in the maintenance and cleaning of the pool and communal spaces.
Staff
Though there are mentions of language barriers and occasional lapses in helpfulness from specific individuals, the majority of feedback emphasizes the staff's positive and courteous demeanor. The team is praised for their excellent disposition, responsiveness and the quality of their customer service. Reviews frequently underscore the warm welcome received at the reception, as well as the polite and friendly nature of the personnel.
Guests appreciate the staff's readiness to go the extra mile, whether it entails answering questions, storing luggage without cost or ensuring the comfort and needs of the visitors are met. This consistent attention to detail and exceptional service greatly contributes to the overall positive experience at El Uru Suite Hotel. Visitors often express their gratitude for the remarkable hospitality, making it a standout feature of their stay.
Wi-Fi
Pool
Family
However, it's worth noting that the pool can get quite busy, suggesting the hotel is popular among families. The bedrooms are spacious enough for a group of four, ensuring a comfortable stay. Given its family-friendly nature and serene location, El Uru Suite Hotel proves to be a great choice for those seeking a calm retreat with their loved ones.
Yes, El Uru Suite Hotel has pool(s) that belong to one or more of the following categories: .
No, a spa isn't available at El Uru Suite Hotel.
No, El Uru Suite Hotel doesn't allow dogs.
No, parking facilities aren't available at El Uru Suite Hotel.
No, El Uru Suite Hotel doesn't have a gym.
Location Show Map
More Options
