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Summary of reviewsExe Hotel Cataratas offers a welcoming and accessible location that serves as an ideal base for exploring Puerto Iguazú's city center and nearby attractions, including the stunning Iguazu Falls. The hotel's convenient position near tourist spots and transportation options makes it a popular choice for travelers, despite being slightly outside the town. Its peaceful surroundings and proximity to essential amenities further enhance the stay.
Guests frequently praise the breakfast, citing its excellent quality and variety, with a wide selection of pastries, fruits, and local specialties served in a pleasant setting. The breakfast is often described as a standout feature, providing a great start to the day for visitors.
Family-friendly facilities make Exe Hotel Cataratas an excellent destination for those traveling with children. With spacious rooms, engaging activities, and amenities like a pool and playground, families can enjoy a comfortable stay. The staff receive accolades for their warmth and professionalism, contributing to a positive guest experience.
Despite some mixed reviews regarding the dinner offerings, many appreciate the buffet's variety and affordability, while others suggest improvements in menu diversity and service. The rooms are spacious and comfortable but would benefit from updates to address maintenance concerns and outdated furnishings. Cleanliness generally garners positive feedback, though some areas, such as carpets, require attention.
The pool facilities, especially the outdoor pool, receive praise for their beauty and spaciousness, offering a relaxing space for guests. Family-friendly features make it an attractive setting for leisure, though maintenance of the pool area is occasionally noted as an area for improvement.
While the hotel may no longer fully convey its once 5-star grandeur due to signs of wear, its reasonable price point offers value. With efforts to upgrade facilities and improve amenities, Exe Hotel Cataratas holds potential for enhancements that could elevate the guest experience further. Show more
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Hotel with Swimming Pool
Situated near the Selva Misionera forest, Exe Hotel Cataratas provides intense contact with nature, great swimming pools and several other leisure options. A tennis court, games rooms, playground, sauna and gym are some of the hotel's facilities.
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Business Hotel
Offering 200 sq m of event space and one meeting room, this hotel provides a business center and meeting facilities with internet access, suitable for business gatherings.
Hotel with Parking
This hotel provides free private outdoor parking on site. Valet parking services are also available for added convenience upon arrival and departure.
Hotel with Outdoor Pool
This hotel features an outdoor pool and comfortable rooms. It provides a convenient base for exploring the Iguazu area.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool, offering guests a relaxing amenity. It is a suitable option for travelers looking for accommodation with this specific facility.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
5-Star Hotel
Hotel with Pool Water Slide
Hotel with Heated Pool
Room Types
Deluxe Double RoomThis room features a double bed and a private bathroom.
Deluxe Twin RoomThis room features twin beds and a private bathroom.
Triple RoomThis triple room features a private bathroom.
Family RoomThis family room features a minibar, air conditioning and cable TV.
Guest Reviews
7.2
Good
Location
The location of Exe Hotel Cataratas is frequently praised for its convenience and accessibility, making it an ideal base for exploring both the city center of Puerto Iguazú and the natural wonders of the nearby parks. Guests highlight that the hotel is strategically situated near key tourist spots, including the majestic Iguazu Falls, ensuring that visitors have easy access to one of the world’s most renowned attractions. The vicinity to the airport is also noted as a plus, facilitating smooth travel connections. While the hotel sits a bit outside the town, it is well-served by bus routes and taxis, allowing guests to seamlessly navigate between destinations. The surrounding area is described as peaceful and well-connected, with a tranquil atmosphere that enhances the overall stay. Proximity to shopping centers, including a Duty Free and a supermercado, further enhances convenience for travelers seeking to explore or pick up essentials. Although some reviews mention the need for transportation due to its slightly out-of-the-way location, the hotel's positioning is generally viewed as a strong point, balancing ease of access with a serene setting.
Breakfast
The breakfast at Exe Hotel Cataratas receives largely positive feedback from guests, with numerous reviews highlighting its excellent quality, variety, and abundance. Guests frequently mention the wide selection of foods available, including delicious pastries, fruits, and local specialties. The breakfast setting is noted for being spacious, allowing guests to enjoy their meal in a pleasant environment with greenery and ample seating. The attention to replenishing food items ensures that supplies remain fresh and available until the end of service. A significant number of reviews commend the breakfast as a standout feature of the hotel, with several describing it as spectacular and top-notch. While most guests are satisfied, a few suggest improvements, particularly in extending the variety to include more fruits or vegetables. Despite some mixed feedback, particularly about the need for structural renovations in other areas, the breakfast at Exe Hotel Cataratas is generally well-regarded as a highlight of the stay.
Dinner
Exe Hotel Cataratas offers a mixed dining experience, bringing together moments of delight and areas for improvement. Many guests found the dinner buffet to be delicious and appreciated the ample variety and affordable prices. The buffet style provides a convenient option for those preferring an all-you-can-eat experience with several dishes to choose from each day. Some reviewers highlighted the tasty meals and good quality food available at the restaurant, citing excellent breakfast and dinner offerings as a highlight. The à la carte option was also praised by visitors seeking an alternative to the buffet.
Despite these positive notes, there are notable areas where the dining service could enhance its appeal. Several guests mentioned the limited variety in the dinner options, with repetitive menus and a basic selection of dishes. The buffet dinner often lacked variety and occasionally failed to meet expectations in terms of quality, with some meals reported as cold or overly salty. Additionally, the cost of the buffet dinner was considered high by some, particularly as drinks were not included in the price. Service quality was flagged as a concern, with some guests encountering delays and dissatisfaction with the courtesy level of the bar staff.
Overall, while the dining experience at Exe Hotel Cataratas has its strengths, focusing on consistency in food quality and expanding menu options could greatly enrich guests' satisfaction.
Rooms
Exe Hotel Cataratas offers guests spacious and comfortable accommodations, frequently praised for their size and cleanliness. Many of the rooms feature elegant and modern touches, and reviewers often highlight the plush, comfortable beds and ample space they provide. Some guests also appreciate the cleanliness and the large, tidy bathrooms. The hotel includes nice amenities such as a pool and sports areas, enhancing the overall guest experience.
However, there are notable areas where improvement is necessary. Numerous reviews suggest that the rooms are outdated, with old carpets and worn-out furniture contributing to an unpleasant moldy smell. Maintenance issues such as malfunctioning air conditioning and plumbing problems have also been reported, along with unsatisfactory room service. Despite these concerns, guests often find the location ideal, providing a good balance of comfort and convenience, though the facilities would greatly benefit from a thorough renovation to match the level of service expected by travelers.
Beds
The reviews for Exe Hotel Cataratas provide mixed feedback on the comfort of their beds. Many guests highlight the comfort and spaciousness of the beds, with terms like comfortable beds, comfy beds, and extra-large and very comfortable frequently appearing in their positive remarks. Clean and spacious rooms complement the comfortable bedding, enhancing the overall guest experience. However, there are recurring concerns about the condition and softness of the mattresses, with some guests finding them too soft, old, or sagging, leading to discomfort for certain visitors. These issues with the mattresses often coincide with remarks about the poor quality of the pillows and blankets, suggesting a need for updates in bedding accessories. Overall, while there are commendations for bedding comfort, there's a noticeable call for improvements in mattress quality to ensure a consistently pleasant stay.
Cleanliness
The cleanliness of Exe Hotel Cataratas has elicited mixed responses from guests, yet generally tilts towards the positive side. Many reviewers praised the hotel for being clean and well-maintained, with several guests highlighting the impeccable cleaning services, particularly in the rooms and general facilities. The spacious rooms, attentive cleaning staff, and the hotel's overall cleanliness were appreciated, making it a comfortable stay for many visitors. The swimming pool and other common areas were frequently noted as clean and enjoyable.
However, some areas need improvement. There were mentions of outdated facilities, with carpets in hallways and rooms often criticized for their musty smells and visible wear. Certain aspects of the hotel, including the pool, were occasionally noted as neglected, with some reviews mentioning issues like stained carpets and a sporadic lack of towel changes. Despite these drawbacks, the hotel's prime location, courteous staff, and overall cleanliness continue to be strong points that many guests noted in their reviews. With some improvements in maintenance and modernization, Exe Hotel Cataratas holds significant potential.
Staff
The reviews for Exe Hotel Cataratas consistently highlight the exceptional staff, whose warm and friendly demeanor elevates the overall guest experience. Visitors frequently remark on the attentiveness and professionalism of the staff, with many describing the service as excellent and the employees as extremely accommodating and helpful. Receptionists, waiters, and cleaning staff receive particular praise for their cordial nature and willingness to resolve any issues that arise. The staff's kindness and effort to assist with tourist recommendations and services appear to make a positive impression on guests, contributing to an atmosphere of comfort and hospitality. While there are suggestions for improvements in certain areas, the dedication and friendliness of the team stand out as a defining feature of the hotel experience.
Wi-Fi
At Exe Hotel Cataratas, the Wi-Fi experience varies greatly depending on where you are in the hotel. While complimentary Wi-Fi is advertised throughout the property, guests often encounter connectivity issues, particularly in the rooms. Many have reported difficulty connecting or maintaining a stable connection, with a notably weak signal that sometimes doesn't reach their rooms at all. On a more positive note, Wi-Fi seems to work well in common areas such as the reception, providing an alternative for those who need reliable internet access for work or communication. Overall, if staying connected during your stay is crucial, it may be necessary to rely on the lobby or central areas for a more consistent online experience.
Pool
Nestled in the verdant surroundings, Exe Hotel Cataratas offers a variety of pool options that cater to different preferences and needs. The outdoor pool is a standout feature, frequently praised for its beauty and spaciousness, inviting guests to unwind amidst the tranquility of the expansive park and garden. Its impressive dimensions make it ideal for families, and kids can particularly enjoy the waterslide.
The heated pool receives mixed feedback, but many appreciate it, especially during colder days, providing a warm and comforting escape. Some reviews highlight the maintenance issues, with guests pointing out that both indoor and outdoor pools could benefit from more regular cleaning and upkeep. Despite these concerns, the pool areas are mostly well-equipped with loungers, umbrellas, and towels, ensuring comfort for guests.
The hotel's setting provides a picturesque backdrop, enhancing the poolside experience with the soothing sound of the waterfall in the solarium. While the outdoor pool was often found clean and spacious, the indoor pool had restrictions with its operating hours.
Overall, the pool facilities at Exe Hotel Cataratas are a major draw, making them the highlight of many visitors' stays. It's a family-friendly environment conducive to relaxation, combined with high-quality and varied services from the dedicated pool staff.
Family
Exe Hotel Cataratas is a fantastic destination for families looking to enjoy a memorable vacation. The hotel prides itself on being family-friendly, offering a welcoming atmosphere that caters to guests of all ages. From the spacious family rooms to the variety of activities available, this hotel makes for an ideal getaway with children.
Guests frequently commend the hotel for its well-kept amenities, including a pool with a hydro system that becomes a highlight during rainy days, as well as a playground and extensive park area. The hotel also features facilities such as games and sports courts, which add to its wide range of offerings for children. The location, coupled with a good breakfast spread and convenient amenities, makes it a great choice for families visiting the nearby falls.
The staff at Exe Hotel Cataratas receive high praise for their excellent service and willingness to accommodate guests' needs, particularly highlighting individuals like Javier for exceptional service. The hotel's cleanliness, efficiency, and warm hospitality contribute significantly to the overall positive experience.
For families who wish to spend their evenings within the hotel grounds, meals can be conveniently arranged with the option of food delivery, allowing guests to relax and enjoy their stay without needing to venture out.
With ample space for children to run around and a variety of engaging activities to keep them entertained, Exe Hotel Cataratas is described as a perfect setting for family fun. Whether staying for a few nights or an extended period, it remains an excellent choice for families seeking comfort and entertainment in an idyllic setting.
5 Star
Exe Hotel Cataratas, a once 5-star hotel, seems to have seen better days. Many guests highlight that the hotel struggles to meet the standards of a high-rated establishment. The grandeur that might have been evident decades ago is overshadowed by visible signs of wear and neglect. Issues such as outdated facilities, lack of maintenance, and deteriorating décor are commonly pointed out by visitors who believe the hotel's current condition aligns more closely with a 3-star rating. Despite these drawbacks, some reviewers note that the price is reasonable for what is offered, which suggests a gap between guest expectations and the reality of its offerings. Potentially, the hotel could reclaim its former glory with significant investment in upgrades and consistent maintenance, but for now, it doesn't fully deliver on its advertised 5-star experience.
Heated Pool
Exe Hotel Cataratas has faced notable criticism from guests regarding its heated pool. Frequently, guests have found it unavailable due to maintenance or repairs. Even when available, several reviews highlight that the pool is smaller than expected, with limited facilities such as only one lounge chair. Additionally, some guests experienced issues with water quality, noting it being cloudy. There is also feedback indicating restricted access during certain times, specifically for adults only in the evenings. This collection of experiences suggests that potential visitors should verify the pool's status and access guidelines ahead of their stay to avoid disappointment.
Outdoor Pool
The outdoor pool at Exe Hotel Cataratas is frequently praised for being well-kept and beautiful, with a charming waterfall adding to its appeal. Guests enjoy the multiple pool options, including one heated pool and two outdoor pools, which contribute to the overall enjoyment of the area's facilities. The pool area is part of a larger outdoor setting that features green spaces and other amenities like a sauna and spa, which are also highly esteemed. Nevertheless, there are certain mentions of the outdoor facilities appearing dilapidated, and some guests have found the pool difficult to use during colder weather. Overall, the outdoor pool remains a highlight for visitors seeking relaxation and leisure at the hotel.
Luxury
Exe Hotel Cataratas is described as a charming accommodation with a luxurious feel, yet it often leaves guests questioning its advertised 5-star rating. Visitors praise the warm hospitality they received, which contributes to a comfortable and pleasant atmosphere during their stay. The hotel boasts potential, reflecting the elegance and beauty reminiscent of a 5-star establishment, though many reviewers agree that it does not quite meet the standards typically associated with such a rating.
While the hotel is promoted as a 5-star destination, guests note certain areas, including facility maintenance and service offerings, that require improvement. Issues like broken loungers and sunken beds give an impression of aging without adequate upkeep, as does the lack of amenities such as room service and a heated pool. Additionally, the aesthetic upkeep, including cleanliness, suggests a departure from what travelers might expect from a hotel of this caliber.
Despite these concerns, some reviewers find the hotel enjoyable for its charm and potential, acknowledging that the lower price compared to other 5-star hotels aligns with the present condition. Nonetheless, guests seeking a true luxurious experience should calibrate their expectations and consider that while the hotel may have had a 5-star status historically, it now requires substantial updates to reclaim such standing.
Yes, Exe Hotel Cataratas has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Exe Hotel Cataratas.
No, Exe Hotel Cataratas doesn't allow dogs.
Yes, parking facilities are available at Exe Hotel Cataratas.