Puerto Lumbreras, Autovía A-7, Salida 64937.575911,-1.801679(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Sercotel Riscal proves to be a standout choice for travelers, especially those seeking convenience and comfort during their journey. Strategically located near the highway, it offers seamless access for road trippers heading to destinations such as Andalusia or Cabo de Gata. Despite its roadside position, the hotel boasts excellent soundproofing, ensuring a peaceful night’s sleep. Guests appreciate the easily accessible parking and nearby amenities like gas stations, making it an optimal stopover.
The hotel’s breakfast receives positive feedback for its completeness and variety, featuring typical European products and adhering to high standards of cleanliness and anti-COVID measures. Though some guests wish for more variety, the overall sentiment is that the breakfast provides good value. The dinner experience is equally commendable with a highly praised menu and attentive service, ensuring a satisfying culinary experience.
Rooms at Sercotel Riscal are frequently described as spacious, clean and comfortable, outfitted with large beds and modern decor. The cleanliness standards are impeccable, contributing to a very pleasant stay. Guests consistently praise the friendly and professional staff for their attentiveness and welcoming demeanor, further enhancing the overall experience.
The hotel offers reliable free Wi-Fi and ample parking, both of which guests find convenient and hassle-free. The well-maintained pool, while not very large, serves as a delightful spot for relaxation, adding to the hotel's charm.
Family-friendly amenities and a welcoming atmosphere make it a popular choice among families. The hotel's excellent beds, clean and spacious rooms and attentive service cater to the needs of both business and leisure travelers, ensuring comfortable and restful stays.
Despite being rated as a three-star property, many guests feel that Sercotel Riscal exceeds expectations with services and facilities comparable to higher-rated establishments. This combination of quality service, comfortable accommodations and practical location makes Sercotel Riscal a highly recommended choice for travelers seeking a reliable and pleasant stay.
Categories
Business
Located in Puerto Lumbreras, this hotel may offer basic business facilities. Provides comfortable accommodations and essential services. Suitable for business travelers in the area.
Accessible
This hotel is included in a selection of accessible accommodations in the Region of Murcia, providing facilities designed to be accessible.
Outdoor Pool
This hotel has a seasonal outdoor swimming pool. It also provides a fitness center and a restaurant, making it suitable for both leisure and convenience.
Family
Pool
Outdoor Pool
Parking
3 Star
Sustainability Journey
Honeymoon
Gym
Room Types
Double or Twin RoomThis air-conditioned room has a TV and a private bathroom.
Triple RoomThis air-conditioned room has a TV and a private bathroom.
Junior SuiteThis spacious, air-conditioned suite has 2 separate areas; a meeting area and a bedroom.
About Sercotel Riscal
Registry or License or Notification Number: CNAE 5510
Guest Reviews
8.6
Very Good
Review Summaries
Location
Strategically situated near the highway, Sercotel Riscal offers an ideal location for travelers seeking a convenient stopover during their journeys, particularly those en route to destinations like Andalusia or Cabo de Gata. The hotel’s proximity to the highway ensures quick and easy access, making it an optimal choice for road trippers. Guests frequently highlight the ease of locating the hotel and the seamless connectivity it offers for continuing their travels the following day.
While some mention that there isn't much to do in the immediate area, the location’s practicality for a restful break cannot be overstated. The hotel is noted for its excellent soundproofing, providing a peaceful night’s sleep despite its roadside position. Additional amenities such as clean and spacious rooms, easy parking and nearby gas stations add to the overall convenience. Overall, Sercotel Riscal stands out as a functional and accessible choice for travelers looking to pause and recharge during their journey.
Breakfast
Guests generally appreciate the breakfast at Sercotel Riscal, describing it as good, complete and varied. Positive remarks highlight the hearty and well-arranged buffet, which features typical European products from Spain and includes items like seed rolls and potato omelettes. Reviewers find the breakfast quality tasteful and presented with care. The buffet offers good value and many are pleased with the option to have breakfast included in the room price. It's also noted that the hotel took appropriate anti-COVID measures during breakfast service with the use of gloves and masks.
However, there are some mixed feelings about the variety and price. Some guests find the selection limited, especially the lack of fresh fruit, eggs and gluten-free options. Others mention that the buffet, though sufficient, could benefit from more cooked options and greater variety to justify the price. The coffee machine received a few unfavorable comments and some feel the breakfast is basic and could be more filling. Despite these minor criticisms, the overall sentiment suggests that the breakfast at Sercotel Riscal is satisfactory and appreciated by many, particularly for its variety and the quality of products offered.
Dinner
Sercotel Riscal boasts a highly praised dining experience with its excellent cafeteria and restaurant generally recommended by guests. Patrons frequently highlight the delicious and well-presented dinners, mentioning that late-night dining is available and meets expectations with attentive and pleasant service. The food’s quality is often described as top-notch, offering good value for money, alongside nice options for vegetarian and gluten-free meals.
Visitors appreciate the restaurant's wide and varied menu with special commendations for the à la carte dishes and dining on the terrace, which adds a delightful touch to the experience. Service from the dinner staff is regularly noted for being friendly and attentive, adding to the positive dining ambiance.
While some guests found the half board and dinner menus to be a bit uninspired or basic, the overall feedback leans favorably toward a satisfying culinary experience. Additionally, the restaurant's design and comfort, alongside its roadside location with quick access to the highway, enhance the convenience and pleasure of dining at Sercotel Riscal.
Overall, Sercotel Riscal’s restaurant scene is characterized by good food, a diverse menu and an excellent dining environment that encourages many to recommend and even revisit.
Rooms
Sercotel Riscal is highly praised by guests for its impressively spacious rooms, which frequently feature comfortable and large beds, ensuring a restful sleep. Cleanliness stands out as a leading attribute with rooms consistently described as spotless and well-kept. The modern decor only adds to the appeal, paired with amenities that elevate the stay to a higher level of convenience and comfort. Soundproofing is an added bonus, providing peace and quiet despite the hotel's proximity to the motorway. Room service is noted as being excellent, complementing the overall comfort with attentive care. While a few guests noticed the absence of a fridge and some aspects needing modernization, the overall experience in spacious, clean and well-equipped rooms make Sercotel Riscal a compelling choice for travellers.
Beds
At Sercotel Riscal, guests repeatedly highlight the comfort of the beds with numerous reviews emphasizing their large size and exceptional comfort. The beds are described as having superb mattresses from premium manufacturers, allowing guests to sleep very well. Many reviews specifically mention the comfortable bedding and pillows with descriptions such as "very comfortable bed" and "beds 10 out of 10."
While a few comments pointed out issues with older mattresses and some noise, the overall impression is that the beds are a standout feature of the hotel. Guests appreciate the larger-than-average bed sizes, including king-sized options, which enhance the overall sleeping experience. Additionally, the cleanliness of the beds and rooms consistently received praise, adding to the positive guest experience.
In summary, Sercotel Riscal boasts beds that are very comfortable, spacious and clean, contributing to a restful stay for its guests.
Cleanliness
At Sercotel Riscal, cleanliness takes center stage, impressing guests with its high standards of hygiene and meticulous upkeep. Reviews consistently highlight the exceptionally clean and fragrant rooms, which greatly contribute to a pleasant stay. The establishment itself is frequently described as clean, well-presented and very comfortable. Both rooms and facilities are kept spotless with cleaning services often cited as thorough and impeccable. Guests appreciate the spacious and immaculately clean rooms, further enhanced by welcoming and professional staff. Whether it’s for a brief stopover or a longer stay, Sercotel Riscal ensures an environment where cleanliness and comfort reign supreme, ensuring every guest feels right at home. The commitment to hygiene is exceptional, making it a reliable and inviting choice for travelers.
Staff
Sercotel Riscal consistently impresses with its exceptional staff, setting a high bar for hospitality. Guests frequently highlight the team's friendliness, professionalism and attentiveness, which create a welcoming atmosphere throughout the hotel. The reception team receives particular praise for being exceptionally helpful and pleasant, making arrivals and interactions smooth and enjoyable.
In the restaurant, both the kind and accommodating waitstaff and the exceptional chef significantly enhance the dining experience, ensuring guests feel valued and well taken care of. The staff's ability to communicate in multiple languages, including French, further demonstrates their commitment to providing excellent service to a diverse clientele.
Moreover, the attention to detail and personal touch shown by staff members like the incredibly friendly Mariano contribute to an overall sense of familiarity and warmth. The hotel staff's collective efforts in providing great service and hospitality, combined with a comfortable and inviting environment, make Sercotel Riscal a top choice for travelers looking for a memorable stay.
Wi-Fi
Sercotel Riscal offers a dependable and free Wi-Fi experience for its guests. Guests appreciated the good Internet speed and the reliable, wide-ranging coverage in the rooms. The super-fast and excellent Wi-Fi performance met the expectations for both casual browsing and more demanding online needs, even though a few mentioned limited connectivity.
Additionally, the hotel provides ample free parking with easy access from the highway. The secured car park offers peace of mind, ensuring guests' vehicles are safe throughout their stay. Overall, both the Wi-Fi and parking amenities contribute to a convenient and hassle-free experience at Sercotel Riscal.
Pool
The pool at Sercotel Riscal is widely appreciated by guests for its cleanliness and well-maintained condition. Many find it to be an ideal spot for relaxation, describing it as perfect for taking a dip and a great bonus to their stay. Despite it not being very large, its size is considered perfect for unwinding. The pool area is complemented by a sun deck and efficient towel service, ensuring comfort and convenience. Visitors often remark that the pool is a pleasant and extraordinary feature of the hotel, enhancing their overall experience. There are occasional mentions of the pool being non-operational at times, but when available, it significantly adds to the enjoyment and satisfaction of the guests.
Parking
The parking at Sercotel Riscal receives high praise from guests, emphasizing its spacious and secure facilities. Many commend the large outdoor parking lot, which is monitored by cameras, ensuring peace of mind for travelers. There are numerous parking spaces available and guests appreciate that the parking is included with their stay. The access to parking is noted as very easy with options to park right in front of the hotel or in the private and secure underground lot. The inclusion of free parking, whether outdoors or in the basement, is frequently mentioned as a significant benefit. Guests also have the option to reserve parking if needed. Overall, the well-maintained parking facilities contribute positively to the guest experience, making it convenient and hassle-free.
Family
Sercotel Riscal is noted for its family-friendly environment and ideal accommodations for family stays. The hotel features family rooms, providing a comfortable space for both parents and children. A popular choice among families, it has a welcoming atmosphere that makes it perfect for family visits. Guests have highlighted the attentive service at the restaurant, where staff go the extra mile to make both adults and children feel at home. Consistently chosen by families on their travels, Sercotel Riscal is a convenient and pleasant stop for those journeying with kids.
3 Star
Sercotel Riscal impresses guests with services and facilities that exceed typical expectations for a three-star hotel. Reviews consistently highlight that the quality of service, amenities and overall experience could easily be mistaken for a four-star establishment. Many guests express surprise at the three-star rating, suggesting it deserves more. They praise the hotel as excellent and suggest that it often seems like a higher-rated property. Overall, visitors find that everything at Sercotel Riscal is very good with several noting that the three stars fall short in reflecting its true quality.
Business
Sercotel Riscal receives high marks for its suitability for business travelers. Guests frequently praise the hotel's comfortable and well-equipped rooms, noting that the beds are particularly conducive to a good night's rest. The reliable internet connection is another highlight, ensuring that business tasks can be accomplished efficiently. The hotel is described as convenient and functional, particularly for those on business trips with ample facilities tailored to meet the needs of professional stays. Its roadside location adds to its practicality. Overall, Sercotel Riscal is noted as an ideal and functional choice for both business and leisure travelers.
FAQ
Yes, Sercotel Riscal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sercotel Riscal.
No, Sercotel Riscal doesn't allow dogs.
Yes, parking facilities are available at Sercotel Riscal.
