Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma
Puerto Morelos
20.79530800,
-86.93074500
,
Carretera Cancun Playa Del Carmen Km 45 Muchim 77710 Solidaridad Quintana Roo
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNickelodeon Hotels & Resorts Riviera Maya offers a unique and engaging getaway, especially for families with children. Located conveniently near the airport, the resort shines with its themed attractions and expansive water park, Aqua Nick, which is a standout highlight with its vibrant themes and attractions for all ages. The family-friendly atmosphere extends to the well-designed kids' clubs and the friendly, attentive staff, who often receive personal commendations for enhancing the guest experience.
The breakfast experiences are notable for their quality and variety, offering an extensive buffet with fun elements like character meetings. Dining is generally praised, with the Italian restaurant consistently highlighted, though some guests suggest improvements in variety and service speed. The resort’s all-inclusive model is appreciated for its comprehensive coverage, although some premium offerings require extra payment, which might come as a surprise to guests.
Accommodations are modern, spacious, and feature the luxury of swim-out pools or sea views, though some minor issues like humidity and noise are noted. The rooms include comfortable adult beds, although improvements could be made to the children's bedding. Cleanliness is typically high across the resort, despite isolated complaints about certain rooms.
While the pools could benefit from warmer temperatures, they are complimented by direct access from rooms. The beach, however, is less favorable due to rocky areas and sargassum, limiting its use for beach activities. Despite these challenges, the strategic location and varied offerings make the resort a vibrant destination for families, promising a colorful and fun-filled vacation with memorable moments.
Categories
The breakfast experiences are notable for their quality and variety, offering an extensive buffet with fun elements like character meetings. Dining is generally praised, with the Italian restaurant consistently highlighted, though some guests suggest improvements in variety and service speed. The resort’s all-inclusive model is appreciated for its comprehensive coverage, although some premium offerings require extra payment, which might come as a surprise to guests.
Accommodations are modern, spacious, and feature the luxury of swim-out pools or sea views, though some minor issues like humidity and noise are noted. The rooms include comfortable adult beds, although improvements could be made to the children's bedding. Cleanliness is typically high across the resort, despite isolated complaints about certain rooms.
While the pools could benefit from warmer temperatures, they are complimented by direct access from rooms. The beach, however, is less favorable due to rocky areas and sargassum, limiting its use for beach activities. Despite these challenges, the strategic location and varied offerings make the resort a vibrant destination for families, promising a colorful and fun-filled vacation with memorable moments.
Resort with Spa
While known for its family-friendly amenities, it also offers spa services for parents looking to unwind. The resort features a variety of dining options and entertainment for all ages. The spa provides a relaxing escape for adults.
Family Friendly Resort
This resort provides a Gourmet Inclusive experience designed for families, featuring themed suites, a water park, and dedicated kids' activities. The resort focuses on entertainment and amenities specifically tailored to children.
Resort with Swimming Pool
This hotel features a themed water park and multiple pools, perfect for families with children. The gourmet all-inclusive experience ensures a luxurious and stress-free vacation with plenty of poolside enjoyment.
Pool Water Slide Water Park Outdoor Pool
Resort with Gym
This family-friendly resort includes a fitness center. It is described as a state-of-the-art facility where guests can get their daily exercise.
Resort with All Inclusive Packages
This resort offers a unique experience with its Nickelodeon theme, making it a hit with families. The gourmet all-inclusive experience by Karisma ensures high-quality dining, and the themed suites provide a fun and memorable stay for children and adults alike.
5-Star Resort
This themed resort provides a unique and immersive experience for families, featuring Nickelodeon-inspired décor, activities, and entertainment. It offers gourmet all-inclusive dining, a water park, and luxurious accommodations.
Resort with Outdoor Pool
This family-friendly resort features a water park with slides and splash zones, as well as other outdoor pools designed for all ages.
Resort with Water Park
This resort features a dedicated Nickelodeon-themed water park, Aqua Nick, offering various slides, splash pads, and water activities suitable for all ages. It provides a unique and immersive experience centered around the popular Nickelodeon brand, making it a top choice for families.
Resort with Pool Water Slide
Features the 6-acre Aqua Nick® Water Park, offering over 20 slides and themed experiences for families. Includes gourmet dining, premium drinks, and personalized concierge service, providing a luxurious and playful vacation.
Luxury Resort
Resort near The Beach
Resort for Honeymoon
Romantic Resort
Resort with Parking
Resort for Yoga
Guest Reviews
Nestled in proximity to the airport, Nickelodeon Hotels & Resorts Riviera Maya offers an impressive location that captures guests' attention with its remarkable detail at the restaurants. Designed as a unique family-friendly destination, the hotel provides an extraordinary setting for a memorable outing, complete with attentive staff dedicated to enhancing the guest experience. While the hotel's internal transportation system may require some patience as guests move between rooms, the main lobby, and various attractions, the overall layout encourages exploration of its diverse offerings.
However, prospective visitors should be aware that the beach experience might not meet expectations. The beachfront is characterized by rocks, limited sand, and sargassum, diminishing its appeal for those who prioritize beach activities. The beach's condition is frequently noted as less accessible and unable to rival other coastal locations in the area. While the distance between key points in the resort requires reliance on transportation like buses and vans, these practicalities are part and parcel of the resort's sprawling design.
Overall, despite logistical challenges and a less-than-inviting beach area, the hotel's strategic location and comprehensive services set the stage for a family getaway filled with fun and delightful moments.
Nickelodeon Hotels & Resorts Riviera Maya offers a breakfast experience that stands out for its quality and variety. Guests frequently praise the extensive options available at the buffet, noting its completeness and delicious offerings. The main breakfast spot, located conveniently near the main lobby, provides a delightful array of dishes that cater to diverse tastes. One unique aspect of the breakfast experience is the pajama jam, where guests have the opportunity to meet beloved characters, adding an element of fun to the meal.
However, there are a few logistical considerations that guests should be aware of. Breakfast is served a distance away from the rooms, requiring transportation to access. While many appreciate the great variety available, some express the desire for more American-style food options or broader choices at character breakfast events. Despite these minor shortcomings, the overall breakfast experience is highlighted by excellent service and delicious food that leaves guests satisfied.
Lines for breakfast can be a concern, with some visitors experiencing significant wait times. Additionally, certain items, such as milkshakes, come at an extra cost and are not included in the all-inclusive package. Overall, while there are areas for improvement, the breakfast at this resort remains a noteworthy and enjoyable part of the stay for most guests.
Nickelodeon Hotels & Resorts Riviera Maya offers a dinner experience that has garnered mixed reviews. Guests praise the resort's restaurants for their excellent quality food, delightful flavors, and wide selection of dishes. The dining experience is particularly enjoyable for families, with themes that are engaging for both children and adults. Many guests have highlighted the exceptional and friendly service provided by the staff, which enhances the dining experience.
However, there are some areas that could be improved. Guests reported that the waiting time for dinner can be long, sometimes pushing them to find alternative dining spots, like the beach. Some visitors felt that the flavor of the food fluctuated, with occasional instances of dishes being too salty or lacking seasoning. Among the restaurants, the Italian dining spot received consistent praise, though some guests felt that portion sizes were small.
In terms of variety, some diners felt that the options could be expanded, and while the quality of food is generally considered good, it was noted that there are other resorts where the culinary offerings might surpass those at this location. Additionally, the operational hours of the restaurants and their value for the price paid were points of concern for some guests. Overall, while the dining experience is pleasant for many, others believe there is room for growth to meet the high expectations set by the resort's prestigious reputation.
The rooms at Nickelodeon Hotels & Resorts Riviera Maya offer a mix of impressive qualities and a few challenges. Guests frequently highlight the modern, spacious, and well-appointed nature of the accommodations, with many noting the rooms' comfort and cleanliness. The added touch of two bathrooms in each room provides extra convenience, and the presence of semi-private pools or swim-out options adds a luxurious feel, especially when coupled with lovely sea views.
For those considering a family stay, the rooms can comfortably accommodate up to four adults, though larger families might prefer booking two spaces to avoid using the living area for sleeping. While most find the rooms elegant and beautifully designed, some guests experience minor maintenance or cleanliness issues, such as humidity when leaving the balcony door open or an occasional musty smell. Noise can be a concern due to thin walls, and some guests noted a lack of amenities like robes and slippers.
Overall, the room experience combines luxurious comfort with modern aesthetics, though a few improvements in maintenance and privacy could enhance the guest experience further.
Nickelodeon Hotels & Resorts Riviera Maya receives high praise for its super comfortable beds, which are a standout feature for guests seeking relaxation during their stay. Many reviews highlight the excellent quality of the adult beds and pillows, ensuring a restful night's sleep. However, it is noted that the height of these beds might be cumbersome for some. While the cleanliness of the rooms is generally well maintained, there is feedback regarding the children's beds and sofa beds in some rooms being less than ideal, with complaints about uncomfortable mattresses and visible springs. Additionally, there have been instances of rooms requiring changes due to water leaks affecting bed conditions. Overall, the adult beds offer comfort and contribute positively to the guest experience, despite a few issues with specific room amenities.
Nickelodeon Hotels & Resorts Riviera Maya by Karisma boasts a generally high standard of cleanliness and maintenance, with many guests praising the pristine condition of both the rooms and communal areas. The hotel environments are reported to be tidy and organized, embodying the playful spirit of Nickelodeon. Comfortable accommodations with clean and beautiful rooms enhance the overall experience, complemented by a friendly staff and flavorful cuisine.
Visitors have consistently highlighted the impeccable state of the facilities and public areas, commending the resort for providing a safe and clean environment. The bathrooms, in particular, receive accolades for their cleanliness and pleasant aroma. However, some guests have experienced inconsistency in room cleanliness, citing issues like inadequate cleaning services and poor lighting. Additionally, there have been isolated complaints about dust and dirt in certain rooms, with specific mentions of dirty rugs and concerns about pool cleaning.
While the hotel successfully maintains many areas to a high standard, there are noted areas for improvement, such as better stocking of bath amenities and addressing the cold water temperatures in pools. Overall, despite some mixed feedback, the commitment to cleanliness and guest satisfaction remains evident throughout the property.
The staff at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma consistently impressed guests with their superb service, particularly in the restaurants and bars. Many reviewers highlighted the friendliness and attentiveness of the staff throughout their stay, often mentioning specific individuals like Maricruz at the Bistro and Luis Miguel in Entertainment for their exceptional service. Despite a few instances of inconsistency, with some guests noting less welcoming experiences during check-in or with certain staff members, the overall perception was overwhelmingly positive. The concierge, security, and pool staff received special praise for their professionalism and commitment to guest satisfaction. Guests appreciated that the staff attended to them with smiles and infectious energy, contributing to an enjoyable and memorable vacation experience. Generous mentions of specific employees reflect the personal connections and genuine care shown by the staff, leaving a lasting impression on the visitors.
Nickelodeon Hotels & Resorts Riviera Maya offers a mixed experience when it comes to its pool facilities. The resort features direct pool access from the balcony, which adds an element of luxury and convenience. However, guests have consistently mentioned that the pool water in both the individual suites and main areas is extremely cold, detracting from the comfort and enjoyment of the swimming experience. Many reviews suggest that a warmer temperature would significantly enhance the overall experience.
Despite the chilly pool conditions, the water park stands out as a major highlight of the resort, garnering praise for being well-designed and family-friendly. With attractions suited for all ages, the park is described as beautiful and amazing, providing ample entertainment for children and adults alike. Although there are areas for improvement regarding the temperature and cleanliness of the pools, the water park helps to offset these drawbacks with its engaging and thoughtfully constructed features.
The beach at Nickelodeon Hotels & Resorts Riviera Maya presents certain challenges for guests seeking a typical Caribbean beach experience. Visitors note that the stretch of sand is small and primarily appreciated for its view rather than recreational swimming. Rocks and sargassum complicate access, making it difficult and uncomfortable for walking or swimming, especially for families with children. The aftermath of a tornado has led to debris from an artificial reef littering the area, adding to the overall unattractive appearance. Given these factors, the beach may not meet the expectations of those looking for a pristine seaside setting, although it can offer a scenic backdrop for more passive enjoyment.
Nickelodeon Hotels & Resorts Riviera Maya offers an exceptional family experience tailored for the enjoyment of children and their families. The resort has been praised for its remarkable water park, which provides both entertainment and convenience for guests. Families find joy in the playful activities and vibrant atmosphere, making it a perfect haven for those with young children. The resort boasts well-designed facilities for children, ensuring a comfortable and safe environment, enhanced by the presence of vigilant lifeguards at the water park.
Parents appreciate the engaging kids' clubs, where staff maintain a friendly rapport with the kids, enriching their stay. While the buffet food quality can vary, the diverse dining options cater to different tastes. Activities for children are abundant and serve as a central highlight, ensuring an enjoyable and memorable experience for all family members. Overall, the resort is an ideal choice for families seeking a colorful and fun-filled vacation with plenty of activities to keep kids entertained.
Nickelodeon Hotels & Resorts Riviera Maya provides a comprehensive all-inclusive experience that has been widely appreciated by its guests. The resort ensures that all necessary services and amenities are covered under its all-inclusive plan, which many families find particularly convenient. Guests consistently highlight the quality of food available throughout the resort, including within the park, commending both the variety and taste. The staff have also earned praise for their kindness and attentive service.
While the all-inclusive model covers a broad range of offerings, including impressive 24-hour room service, some elements like certain restaurants and park cabins require extra payment or reservations, which may come as a surprise to some visitors. Despite these exceptions, many guests feel that the overall experience delivers excellent value. The resort is focused on providing a seamless experience, although the variety of activities and dining options might not be as expansive as some visitors expect. Nonetheless, the pleasant dining experiences and accommodating staff contribute significantly to a positive stay at the resort.
Nestled within the vibrant Nickelodeon Hotels & Resorts Riviera Maya, the waterpark stands out as a prime attraction for families. Renowned for its expansive size, Aqua Nick promises a delightful experience for both children and adults. Themed to perfection, the park features beloved characters, adding an extra layer of excitement, especially for the younger guests. With facilities that cater to all ages, the park ensures everyone has a fun-filled day, making it an ideal destination for family bonding.
The park's well-maintained facilities and attentive staff, including numerous diligent lifeguards, provide a safe and enjoyable environment. Visitors appreciate the variety of attractions, from exhilarating slides to the more relaxed, child-friendly areas. While its location requires a short transportation trip from the main hotel area, the journey is well worth it.
Overall, Aqua Nick delivers an incredible aquatic adventure, living up to its reputation as one of the best water parks for kids in the region. Whether for a day or a short stay, the park offers a memorable break from the everyday, with a seamless blend of excitement and safety.
Location Show Map
Location
However, prospective visitors should be aware that the beach experience might not meet expectations. The beachfront is characterized by rocks, limited sand, and sargassum, diminishing its appeal for those who prioritize beach activities. The beach's condition is frequently noted as less accessible and unable to rival other coastal locations in the area. While the distance between key points in the resort requires reliance on transportation like buses and vans, these practicalities are part and parcel of the resort's sprawling design.
Overall, despite logistical challenges and a less-than-inviting beach area, the hotel's strategic location and comprehensive services set the stage for a family getaway filled with fun and delightful moments.
Breakfast
However, there are a few logistical considerations that guests should be aware of. Breakfast is served a distance away from the rooms, requiring transportation to access. While many appreciate the great variety available, some express the desire for more American-style food options or broader choices at character breakfast events. Despite these minor shortcomings, the overall breakfast experience is highlighted by excellent service and delicious food that leaves guests satisfied.
Lines for breakfast can be a concern, with some visitors experiencing significant wait times. Additionally, certain items, such as milkshakes, come at an extra cost and are not included in the all-inclusive package. Overall, while there are areas for improvement, the breakfast at this resort remains a noteworthy and enjoyable part of the stay for most guests.
Dinner
However, there are some areas that could be improved. Guests reported that the waiting time for dinner can be long, sometimes pushing them to find alternative dining spots, like the beach. Some visitors felt that the flavor of the food fluctuated, with occasional instances of dishes being too salty or lacking seasoning. Among the restaurants, the Italian dining spot received consistent praise, though some guests felt that portion sizes were small.
In terms of variety, some diners felt that the options could be expanded, and while the quality of food is generally considered good, it was noted that there are other resorts where the culinary offerings might surpass those at this location. Additionally, the operational hours of the restaurants and their value for the price paid were points of concern for some guests. Overall, while the dining experience is pleasant for many, others believe there is room for growth to meet the high expectations set by the resort's prestigious reputation.
Rooms
For those considering a family stay, the rooms can comfortably accommodate up to four adults, though larger families might prefer booking two spaces to avoid using the living area for sleeping. While most find the rooms elegant and beautifully designed, some guests experience minor maintenance or cleanliness issues, such as humidity when leaving the balcony door open or an occasional musty smell. Noise can be a concern due to thin walls, and some guests noted a lack of amenities like robes and slippers.
Overall, the room experience combines luxurious comfort with modern aesthetics, though a few improvements in maintenance and privacy could enhance the guest experience further.
Beds
Cleanliness
Visitors have consistently highlighted the impeccable state of the facilities and public areas, commending the resort for providing a safe and clean environment. The bathrooms, in particular, receive accolades for their cleanliness and pleasant aroma. However, some guests have experienced inconsistency in room cleanliness, citing issues like inadequate cleaning services and poor lighting. Additionally, there have been isolated complaints about dust and dirt in certain rooms, with specific mentions of dirty rugs and concerns about pool cleaning.
While the hotel successfully maintains many areas to a high standard, there are noted areas for improvement, such as better stocking of bath amenities and addressing the cold water temperatures in pools. Overall, despite some mixed feedback, the commitment to cleanliness and guest satisfaction remains evident throughout the property.
Staff
Pool
Despite the chilly pool conditions, the water park stands out as a major highlight of the resort, garnering praise for being well-designed and family-friendly. With attractions suited for all ages, the park is described as beautiful and amazing, providing ample entertainment for children and adults alike. Although there are areas for improvement regarding the temperature and cleanliness of the pools, the water park helps to offset these drawbacks with its engaging and thoughtfully constructed features.
Beach
Family
Parents appreciate the engaging kids' clubs, where staff maintain a friendly rapport with the kids, enriching their stay. While the buffet food quality can vary, the diverse dining options cater to different tastes. Activities for children are abundant and serve as a central highlight, ensuring an enjoyable and memorable experience for all family members. Overall, the resort is an ideal choice for families seeking a colorful and fun-filled vacation with plenty of activities to keep kids entertained.
All-Inclusive Packages
While the all-inclusive model covers a broad range of offerings, including impressive 24-hour room service, some elements like certain restaurants and park cabins require extra payment or reservations, which may come as a surprise to some visitors. Despite these exceptions, many guests feel that the overall experience delivers excellent value. The resort is focused on providing a seamless experience, although the variety of activities and dining options might not be as expansive as some visitors expect. Nonetheless, the pleasant dining experiences and accommodating staff contribute significantly to a positive stay at the resort.
Water Park
The park's well-maintained facilities and attentive staff, including numerous diligent lifeguards, provide a safe and enjoyable environment. Visitors appreciate the variety of attractions, from exhilarating slides to the more relaxed, child-friendly areas. While its location requires a short transportation trip from the main hotel area, the journey is well worth it.
Overall, Aqua Nick delivers an incredible aquatic adventure, living up to its reputation as one of the best water parks for kids in the region. Whether for a day or a short stay, the park offers a memorable break from the everyday, with a seamless blend of excitement and safety.
Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma.
No, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma doesn't allow dogs.
Yes, parking facilities are available at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma.
Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma has a gym.
Location Show Map
More Options
