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Dog Friendly, 5-Star Hotels in Puerto Morelos
58 HOTELS IN AND AROUND PUERTO MORELOSMost popular user searches in Puerto Morelos: hotels with all inclusive packages.
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$
+4
Info
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Categories
Dog Friendly
Dog Sitting
5 Star
Beachfront
$
+5
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
5 Star
Dog Friendly
Luxury
$
+7
Info
Summary of reviews
Dreams Sapphire Resort & Spa is highly regarded for its exceptional beachfront location, offering stunning ocean views and proximity to key areas such as Puerto Morelos and the airport. Guests appreciate the serene, well-designed layout that makes exploring the resort's amenities, including restaurants and pools, a breeze. The staff is frequently praised for their friendliness and professionalism, contributing to a welcoming and relaxed atmosphere.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Breakfast at the resort is particularly noteworthy, with guests enjoying a wide variety of options and made-to-order delights such as omelettes and crepes. The attention to detail in breakfast service stands out, although some guests experience longer wait times during other meal periods.
Dining experiences at the resort are generally positive, with themed restaurants like Bordeaux and Himitsu receiving accolades for their high-quality and diverse menus. While there can be occasional frustrations with wait times and reservations, the attentive service often compensates for these minor inconveniences.
Guests find the rooms to be comfortable and clean, with spacious layouts and appealing amenities like balconies and swim-up options. However, some aspects of the rooms are seen as dated, indicating a need for refurbishment. Despite this, the comfort and cleanliness of the accommodations are consistently appreciated.
The resort's cleanliness is largely commendable, with well-maintained facilities and beautiful pools, although some minor inconsistencies in specific areas and beach cleanliness due to seaweed are noted. The pool areas cater to both families and adults, providing a delightful experience for all guests.
The beach experience is somewhat mixed, with attractive views and amenities offset by persistent seaweed issues, affecting accessibility and swimming conditions. Nonetheless, the scenic beauty of the seaside setting is often highlighted.
A significant draw for families, the resort offers numerous activities for children, with the Explorer Club and children's pool being standout features. This family-friendly atmosphere ensures an enjoyable stay for guests of all ages.
Overall, Dreams Sapphire Resort & Spa offers a pleasant retreat with its emphasis on convenience and relaxation. While it may fall short of five-star expectations in terms of infrastructure, the warm and accommodating service provided by the staff enhances the overall experience. The all-inclusive package is viewed favorably, with high-quality food and drink offerings contributing to an enjoyable vacation in the Riviera Maya.
Categories
5 Star
Dog Friendly
Luxury
$
+8
Info
Categories
Dog Friendly
5 Star
Beachfront
Breathless Riviera Cancun Resort & Spa - Adults Only - All inclusive
Resort in Puerto Morelos
8.3
Very GoodFrom $306
$
+7
Info
Summary of reviews
Breathless Riviera Cancun Resort & Spa - Adults Only - All inclusive is a highly recommended hotel for a comfortable and enjoyable stay in Cancun. The stunning hotel has a great beach front layout, allowing for scenic views and the perfect place to relax. Guests have praised the hotel's location, labeling it as a nice location and the perfect place to stay in Cancun. The breakfast buffet and lunch buffet offer a variety of good food options with the breakfast being described as amazing with lots of choices to choose from. The rooms are spacious and well-planned with most guests noting that they are clean and modern. The staff offers exceptional service with numerous guests praising their restaurant service and bartenders. The pool areas are a highlight of the property with guests raving about how great they were. The resort boasts great amenities and is overall highly recommended by guests. The all-inclusive experience extends down to the buffet, where guests can enjoy high-quality meals and excellent service. Breathless Riviera Cancun Resort & Spa is a great option for those who appreciate an adult all-inclusive resort and it is also a breathtaking destination for couples looking for a romantic getaway.
Categories
5 Star
Dog Friendly
Luxury
Secrets Riviera Cancún Resort & Spa - Adults Only - All inclusive
Resort in Puerto Morelos
8.2
Very Good$
+8
Info
Categories
Dog Friendly
5 Star
Luxury
$
+4
Info
Summary of reviews
The Fives Oceanfront in Puerto Morelos offers guests an exceptional beachfront escape that combines modern luxury with the tranquility of a charming beach town. The hotel's prime location grants breathtaking ocean views and easy access to the beach, perfect for those eager to explore the vibrant marine life at the nearby reef. Despite its slightly large presence at the end of the village, the property remains a peaceful retreat with proximity to local dining and activities.
The breakfast offerings delight guests with their flavorful variety and freshness, complemented by extraordinary views from the rooftop terrace. While service can occasionally be slow, the overall dining experience is elevated by delicious meals, particularly the popular ceviches and guacamole, served with pleasing cocktails by attentive staff.
Rooms at The Fives Oceanfront are spacious and stylishly designed, presenting a modern feel combined with ample comfort. The stunning ocean views, luxurious amenities, and immaculate cleanliness create an inviting environment for guests, making them express desires to return. Impressive pools, including the famed rooftop pool with its breathtaking views, provide additional relaxation opportunities alongside the spotless beach, enhanced by friendly and responsive staff.
The hotel's family-friendly features, such as spacious suites and thoughtful touches, make it ideal for relaxing family getaways. Guests consistently commend the exceptional beds for their comfort, contributing to restful nights. Although the property is bustling due to its popularity with all-inclusive vacationers seeking tranquility, the package offers excellent value, particularly for those who appreciate top-notch à la carte dining without additional charges.
Overall, The Fives Oceanfront stands out with its welcoming atmosphere, beautiful design, and attentive service, creating a memorable setting for relaxation and exploration right by the sea.
The breakfast offerings delight guests with their flavorful variety and freshness, complemented by extraordinary views from the rooftop terrace. While service can occasionally be slow, the overall dining experience is elevated by delicious meals, particularly the popular ceviches and guacamole, served with pleasing cocktails by attentive staff.
Rooms at The Fives Oceanfront are spacious and stylishly designed, presenting a modern feel combined with ample comfort. The stunning ocean views, luxurious amenities, and immaculate cleanliness create an inviting environment for guests, making them express desires to return. Impressive pools, including the famed rooftop pool with its breathtaking views, provide additional relaxation opportunities alongside the spotless beach, enhanced by friendly and responsive staff.
The hotel's family-friendly features, such as spacious suites and thoughtful touches, make it ideal for relaxing family getaways. Guests consistently commend the exceptional beds for their comfort, contributing to restful nights. Although the property is bustling due to its popularity with all-inclusive vacationers seeking tranquility, the package offers excellent value, particularly for those who appreciate top-notch à la carte dining without additional charges.
Overall, The Fives Oceanfront stands out with its welcoming atmosphere, beautiful design, and attentive service, creating a memorable setting for relaxation and exploration right by the sea.
Categories
5 Star
Dog Friendly
Luxury
$
+17
Info
Categories
Dog Friendly
5 Star
Boutique-Style
12 more hotels nearby!
$
+7
Info
Summary of reviews
Hilton Cancun, an All-Inclusive Resort offers a tranquil retreat with its secluded and peaceful location, ideal for guests seeking relaxation away from the bustling tourist areas of Cancun. The resort provides modern and well-maintained spaces, enhancing its appeal for visitors who value cleanliness and contemporary design. While the isolation might affect the color of the sea, guests speak highly of the excellent service and quality food, enjoying a satisfying stay in the serene setting.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Dining at Hilton Cancun presents a varied experience with generally positive feedback regarding the taste and freshness of the food, especially at the buffet. However, some guests note limited variety and occasional inconsistencies in food quality across different venues. The Italian and Mexican restaurants specifically did not always meet expectations.
The rooms receive widespread acclaim for their spaciousness, comfort, and cleanliness, making them well-suited for families and diverse age groups. Guests appreciate the modern and elegant decor, along with structured housekeeping that maintains a clean environment. The stocked minibar and inclusive room service further enhance the travel experience, contributing to overall satisfaction.
The resort's cleanliness is generally praised, though some guests report lapses in room upkeep and beach cleanliness. While some staff members are described as friendly and helpful, there are mentions of inconsistent behavior and treatment, with some guests experiencing less welcoming interactions.
The resort features several pool options that cater to both family and adult guests, with their spacious and attractive design highlighted as a key attraction. However, issues with overcrowding and maintenance have been noted. The nearby beach offers picturesque views, though the presence of seaweed can impact its appeal, reflecting mixed feedback due to environmental conditions.
Overall, the Hilton Cancun, an All-Inclusive Resort is notable for its tranquil location, modern design, comfortable accommodations, and commendable service, though there are areas for improvement in dining variety, cleanliness, and guest service consistency.
Categories
Dog Friendly
5 Star
Beachfront
$
+8
Info
Categories
Dog Friendly
5 Star
Luxury
$
+7
Info
Categories
Dog Friendly
5 Star
Luxury
$
+10
Info
Categories
Dog Friendly
5 Star
Luxury
The St. Regis Kanai Resort, Riviera Maya11.1 mi from Puerto Morelos
Hotel in Playa del Carmen
9.6
Excellent$
+11
Info
Categories
Dog Friendly
5 Star
Luxury
From $125
$
+9
Info
Summary of reviews
BlueBay Grand Esmeralda-All Inclusive is located in a picturesque area surrounded by lush jungle and abundant wildlife, creating a serene retreat. Guests appreciate its proximity to the beach, ocean and Playa del Carmen, which is ideal for excursions. The well-maintained grounds, expansive pool areas and nearby cenote enhance the scenic charm. However, the vast size of the property and distances between amenities can be cumbersome and transportation within the resort could be more frequent.
The breakfast buffet receives high praise for its variety and quality, along with the friendly and attentive service of the waiters. Although some guests note the repetitive nature of the food, the pleasant atmosphere and additional amenities like a 24/7 café contribute to a positive dining experience.
Dinner at the resort is generally well-received, especially in the à la carte and specialty restaurants which offer flavorful and varied meals. The buffet experiences more mixed feedback, citing issues with variety and quality. The reservation system for dinner can also be challenging. Nonetheless, many guests still find the dining options satisfying.
Rooms at the hotel are spacious, clean and comfortable with daily housekeeping; however, they face several maintenance issues, such as faulty locks, non-functioning showers and outdated furniture. Despite their good locations near pools and the beach, issues with odors and humidity are recurrent.
Cleanliness across the hotel presents a mixed picture. While many find the facilities clean and well-maintained with daily room cleaning, several areas, especially common bathrooms and the beach, need better maintenance as they suffer from dirt and uncleaned seaweed.
The staff at BlueBay receives overall positive feedback for their friendliness, attentiveness and service quality. Key members like Janet Rivera are singled out for exceptional hospitality. However, there are isolated incidents of unfriendly and discriminatory behavior from some employees.
Wi-Fi service at the resort is inconsistent with some guests experiencing good connectivity in rooms and outdoor areas, while others face significant issues with unstable and inaccessible internet.
The pool area is a highlight for many guests, featuring lovely and spacious pools with warm water and beautiful views of the beach. However, high demand for sunbeds and occasional seaweed in the water can detract from the experience.
The beach, however, receives more criticism due to prevalent seaweed, algae and general lack of maintenance, leading to unsatisfactory swimming conditions. Improvements in beach cleanliness and maintenance are needed.
Beds offer mixed comfort with many guests enjoying restful sleep on comfortable beds while others face issues with aged mattresses, sometimes leading to uncomfortable nights.
While the resort claims a five-star rating, numerous guests feel it falls short, suggesting it aligns more with a three or four-star experience due to aging facilities, food quality and service lapses. Nonetheless, the staff's efforts and overall experience provide notable strengths in the all-inclusive offering with multiple restaurants, bars and daily entertainment.
Overall, BlueBay Grand Esmeralda-All Inclusive presents a scenic, family-friendly resort with commendable service but significant areas for improvement in maintenance, cleanliness, food variety and amenities to meet the expectations of a five-star hotel.
The breakfast buffet receives high praise for its variety and quality, along with the friendly and attentive service of the waiters. Although some guests note the repetitive nature of the food, the pleasant atmosphere and additional amenities like a 24/7 café contribute to a positive dining experience.
Dinner at the resort is generally well-received, especially in the à la carte and specialty restaurants which offer flavorful and varied meals. The buffet experiences more mixed feedback, citing issues with variety and quality. The reservation system for dinner can also be challenging. Nonetheless, many guests still find the dining options satisfying.
Rooms at the hotel are spacious, clean and comfortable with daily housekeeping; however, they face several maintenance issues, such as faulty locks, non-functioning showers and outdated furniture. Despite their good locations near pools and the beach, issues with odors and humidity are recurrent.
Cleanliness across the hotel presents a mixed picture. While many find the facilities clean and well-maintained with daily room cleaning, several areas, especially common bathrooms and the beach, need better maintenance as they suffer from dirt and uncleaned seaweed.
The staff at BlueBay receives overall positive feedback for their friendliness, attentiveness and service quality. Key members like Janet Rivera are singled out for exceptional hospitality. However, there are isolated incidents of unfriendly and discriminatory behavior from some employees.
Wi-Fi service at the resort is inconsistent with some guests experiencing good connectivity in rooms and outdoor areas, while others face significant issues with unstable and inaccessible internet.
The pool area is a highlight for many guests, featuring lovely and spacious pools with warm water and beautiful views of the beach. However, high demand for sunbeds and occasional seaweed in the water can detract from the experience.
The beach, however, receives more criticism due to prevalent seaweed, algae and general lack of maintenance, leading to unsatisfactory swimming conditions. Improvements in beach cleanliness and maintenance are needed.
Beds offer mixed comfort with many guests enjoying restful sleep on comfortable beds while others face issues with aged mattresses, sometimes leading to uncomfortable nights.
While the resort claims a five-star rating, numerous guests feel it falls short, suggesting it aligns more with a three or four-star experience due to aging facilities, food quality and service lapses. Nonetheless, the staff's efforts and overall experience provide notable strengths in the all-inclusive offering with multiple restaurants, bars and daily entertainment.
Overall, BlueBay Grand Esmeralda-All Inclusive presents a scenic, family-friendly resort with commendable service but significant areas for improvement in maintenance, cleanliness, food variety and amenities to meet the expectations of a five-star hotel.
Categories
5 Star
Dog Friendly
Beach
Blue Diamond Luxury Boutique - All Inclusive Adults Only13.6 mi from Puerto Morelos
Resort in Playa del Carmen
7.3
GoodFrom $312
$
+6
Info
Categories
Dog Friendly
5 Star
Luxury
Fairmont Mayakoba Riviera Maya - All Inclusive13.9 mi from Puerto Morelos
Resort in Playa del Carmen
8.1
Very GoodFrom $321
$
+15
Info
Categories
Dog Friendly
5 Star
Honeymoon
$
+14
Info
Summary of reviews
Alila Mayakoba is a luxurious and beautiful resort located in a breathtaking natural setting with a combination of wild jungle and beach resort. The property offers a pristine clean beach with excellent facilities and a 5-minute bike ride through mangroves is a nice experience. Guests love the jungle feel of the natural setting and transportation is easily available through bicycles spread throughout the resort. The breakfast is highly praised by guests with plenty of delicious and diverse options to choose from. The hotel offers a variety of great restaurant choices with incredible food and a great selection of different cuisines. The spacious rooms with big balconies provide views of the lagoon with crocodiles and turtles swimming in the river, while the modern amenities, big showers and beautiful interior design make the experience even more incredible. The hotel is exceptionally well kept with guests consistently praising its cleanliness and well-maintained facilities. The staff at Andaz Mayakoba by Hyatt receive overwhelming praise from guests for their exceptional service. The pool area is great and welcoming with plenty to do and the beach is nice and pristine clean. The hotel is perfect for families with young children with lots of activities to keep them entertained. Alila Mayakoba is a luxurious and classy stay that is sure to impress, offering an unforgettable experience despite being quite pricey.
Categories
5 Star
Dog Friendly
Yoga
$
+19
Info
Categories
Dog Friendly
5 Star
Beachfront
$
+3
Info
Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Categories
5 Star
Dog Friendly
Luxury
$
+4
Info
Featuring 274 luxurious suites and villas, an infinity pool, a spacious spa and located in the beautiful city of Cancun, Nizuc assures you that you will have a one in a lifetime experience in its premises. Only an inch away from the sandy beach, guests are able to fuse the time spent at the hotel with the beautiful azure waters of the ocean while sunbathing.
Summary of reviews
NIZUC Resort & Spa is a luxurious and exclusive hotel located on a private and serene beach, away from the usual Cancun resorts. The hotel features stunning architecture and decor that blend perfectly with the surrounding nature, as well as top-notch facilities, including exceptional pools, a private beach and an exquisite spa. The staff is phenomenal with guests describing them as fabulous, extremely friendly and warm and offering impeccable service and attention to detail. The rooms are gorgeous with comfortable and spacious beds and everything one needs for a luxurious stay and the breakfast buffet is described as excellent and amazing, though pricey. While some guests found the food to be expensive, others appreciated the delicious cuisine with the standout Indochine restaurant receiving high praise. Although the beach may not be ideal for swimming due to seaweed, the resort more than makes up for it with its exceptional pool areas and clear spots for snorkeling in the sea. Overall, NIZUC Resort & Spa provides an indulgent and relaxing vacation experience that is beyond compare, making it a must-visit for anyone seeking an elegant and service-oriented hotel experience.
Categories
5 Star
Dog Friendly
Luxury
Categories
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