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Summary of reviewsDeep Forest Garden Hotel in Puerto Princesa provides a tranquil retreat nestled amidst lush green surroundings, just a short distance from the airport. Its serene environment offers a peaceful getaway for guests, with easy access to the city and local attractions via convenient transport options. This ideal location, combined with its proximity to the airport, makes it a perfect choice for travelers seeking tranquility and accessibility.
Guests consistently praise the spacious and comfortable rooms, which feature modern amenities and a cozy ambiance created by classic wooden decorations. The beds are notably comfortable, contributing to a restful night's sleep, and the rooms offer impressive value for money. Despite minor concerns regarding outdated decor, the overall cleanliness and maintenance of the hotel stand out, with the staff playing a crucial role in ensuring a consistently high standard.
The dining experience at Deep Forest Garden Hotel receives mixed reviews, though the on-site restaurant is often lauded for its quality food and generous portions. Breakfast, although not included and requiring pre-ordering, is appreciated for its taste and variety. Guests particularly enjoy the dinner offerings, which are enhanced by a wine bar that complements the dining ambiance. However, some guests feel that the menu could benefit from more diversity and better pricing, particularly for vegetarian options.
A highlight of the hotel is its outdoor pool, set amid beautiful tropical gardens, providing a serene escape and a fantastic spot for relaxation. The poolside bar adds convenience and charm, making it a favorite feature for families and social gatherings. The hotel offers an inviting atmosphere for families, with spacious rooms and a pool that serves as a fun social hub.
The hotel's staff is frequently praised for their outstanding service and warm hospitality, enhancing the overall guest experience. Additionally, while the Wi-Fi experience varies, with some guests finding it reliable and others noting connectivity issues, the hotel's commitment to providing calm and comfort remains a key strength. Overall, Deep Forest Garden Hotel is a commendable choice for those valuing a harmonious blend of affordability, comfort, and convenience in a peaceful setting. Show more
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Categories
Family Friendly Hotel
The Deep Forest Garden Hotel is listed as a family hotel. The hotel offers a serene environment with garden settings, ideal for families seeking a peaceful retreat.
Hotel with Swimming Pool
Known for its swimming pool with a restaurant and drinks available. The hotel provides a relaxing environment and is suitable for families. The pool area is well-maintained and offers a pleasant experience.
Children's Pool Outdoor Pool
Business Hotel
The hotel offers a tranquil environment, suitable for business travelers. It provides essential amenities and services for a comfortable business trip.
Hotel with Parking
This hotel in Puerto Princesa offers parking for its guests. The hotel's setting on Abueg Road makes it a convenient option for those traveling by car.
Cheap Hotel
This hotel is a cheap option that offers excellent amenities and services. It provides comfortable rooms and convenient access to popular tourist destinations.
Accessible Hotel
This hotel provides facilities for disabled guests and is wheelchair accessible. It has accessible parking and a front entrance ramp.
3-Star Hotel
Located in Puerto Princesa, this garden hotel offers a relaxing atmosphere. It's a good option for travelers seeking a tranquil escape.
Hotel with Outdoor Pool
This Art Deco resort includes an outdoor pool and a hot tub. There's also a children's pool and a playground, making it a family-friendly option.
Hotel with Children's Pool
Room Types
Deluxe Double RoomAir-conditioned room also comes with a ceiling fan. Includes a minibar, flat-screen TV and hot water showers. Shampoo, soap and towels are provided.
Queen RoomAir-conditioned room also comes with a ceiling fan. Includes a minibar, flat-screen TV and hot water showers. Shampoo, soap and towels are provided.
King RoomAir-conditioned room also comes with a ceiling fan. Includes a minibar, flat-screen TV and hot-water showers. Shampoo, soap and towels are provided while hair dryer is available upon request.
Junior Family RoomAir-conditioned room also comes with a ceiling fan. Includes a minibar, flat-screen TV and hot-water showers. Shampoo, soap and towels are provided while hair dryer is available upon request.
Family RoomAir-conditioned room also comes with a ceiling fan. Includes a minibar, flat-screen TV and hot-water showers. Shampoo, soap and towels are provided while hair dryer is available upon request.
Guest Reviews
7.8
Good
Location
Nestled in the lush green surroundings of Puerto Princesa, Deep Forest Garden Hotel offers travelers a tranquil escape just minutes away from the airport. This peaceful haven is perfectly situated for those seeking proximity to the airport for convenient connecting flights, as it is merely about a kilometer away, ensuring an effortless commute. The hotel's location boasts natural beauty and a serene ambiance, allowing guests to enjoy a restful night's sleep away from the city's hustle and bustle.
While the hotel enjoys a secluded setting, it still offers easy access to the city and local attractions via tricycle or motorcycle rides. These short trips can take guests to various shops, restaurants, and the downtown area, providing a balance of calm isolation with the convenience of city exploration. Though it is somewhat remote from the city center, this quiet retreat is close enough to keep all essential places within reach.
Travelers looking to explore the island's beauty will find the hotel's location ideal for embarking on trips around Puerto Princesa. Despite being slightly out of the way, the site's proximity to the airport complements its accessibility, making it a convenient stop for those who value comfort and tranquility alongside the ease of travel logistics.
Breakfast
Guests of Deep Forest Garden Hotel have mixed opinions about the breakfast offerings. Many appreciated the breakfast experience, describing it as outstanding and very tasty, with large portions and particularly noteworthy hash browns. The on-site restaurant also received praise for offering fantastic food, especially the pasta dishes, with good portions and reasonable pricing, although some guests found it to be on the expensive side for the Philippines.
On the flip side, several reviews pointed out areas for improvement. The breakfast is not typically included in the booking, which is uncommon for establishments in Palawan, and some guests noted that the food was pricey. Additionally, breakfast is only available between 7:30 and 8:30 a.m., and orders must be placed the day before, which some may find inconvenient. The menu could benefit from more variety as it primarily offers salty foods. Also, some guests experienced delays in food preparation.
Overall, while there are positive aspects to the dining options, certain logistical and menu-related concerns could enhance the breakfast experience at Deep Forest Garden Hotel.
Dinner
Deep Forest Garden Hotel's restaurant offers a mixed dining experience, with a balance of positive and negative feedback. Guests frequently praise the attentive staff and the overall quality of the food, highlighting the generous portions and various options available throughout the day, from breakfast to dinner. The ambiance is complemented by the addition of a wine bar and a fine selection of liquors, which add to the dining experience.
There are notable mentions of some standout dishes, such as the fish platter, which received particular acclaim. Despite this, not all reviews were glowing, with some guests mentioning that the food was overpriced for the quality offered. While many guests appreciated the convenience of dining on-site and considered the meals good with reasonable pricing, others felt the menu could be better priced and diversified, especially with the lack of vegetarian options.
Moreover, some reviews noted inconsistencies, such as occasionally cold food and delays in service. The kitchen's limited hours and the high cost of basics, like bottled water, were also mentioned as areas for improvement. Despite these drawbacks, many guests appeared satisfied, enjoying the flavorful meals, the pleasant setting, and the overall dining experience at Deep Forest Garden Hotel.
Rooms
Deep Forest Garden Hotel offers guests spacious and comfortable rooms, providing ample space for relaxation and recreation. Many guests appreciate the clean and well-maintained accommodations, featuring modern amenities like refrigerators, air conditioning, and hairdryers. Situated around the inviting pool area, rooms deliver both ease and tranquility, perfect for unwinding after a day of travel.
The hotel rooms are featured with classic wooden decorations that add a cozy touch, while the large and comfortable beds ensure a good night's sleep. Some guests noted the rooms to be slightly outdated, with a few expressing a need for bathroom improvements. However, the overall cleanliness and spaciousness generally overshadow these concerns. Notably, air conditioning and fans offer guests a comfortable retreat from the tropical heat.
Additionally, the value for money is a recurring theme, with many visitors finding the room size and amenities to be excellent for the price. Although there might be occasional noise complaints due to environmental factors, guests typically enjoy the lush garden and pool views available from many rooms. Overall, the excellent service from a friendly staff complements the positive experience, making the Deep Forest Garden Hotel a noteworthy choice for travelers seeking comfort and space.
Beds
The Deep Forest Garden Hotel offers a notably comfortable sleeping experience. Guests frequently commend the hotel for its cozy and inviting beds, which feature foam mattresses that contribute to a restful night's sleep. The bedding receives positive remarks, with some guests describing their sleep experience as dreamy. The rooms themselves are spacious, housing large beds that are big enough for a highly comfortable stay. The presence of comfortable pillows further adds to the overall coziness that guests enjoy. While there are preferences regarding mattress firmness, with some finding them a bit too soft, the general consensus emphasizes the comfort provided by the hotel’s beds. The hotel successfully caters to a range of comfort levels, providing options that enhance the guest experience during their stay.
Cleanliness
Deep Forest Garden Hotel stands out for its impressive cleanliness, a feature frequently praised by its guests. The rooms are consistently described as very clean and spacious, providing a comfortable stay with excellent air conditioning. Bathrooms have been noted for their size, cleanliness, and adequate lighting, with good water pressure adding to their appeal. The pool and its surroundings are meticulously maintained, offering a nice retreat for relaxation.
While the property overall is clean, the common areas uphold the hotel's high standards. Guests commend the pleasant atmosphere and beautiful scenery within the hotel's premises. In terms of service, the friendly and helpful staff play a crucial role in maintaining the high level of cleanliness throughout the property. Although there are mentions of areas needing improvement, particularly in older rooms with some signs of wear, the hotel's general upkeep is largely recognized and appreciated by visitors, reaffirming the commitment to cleanliness as an integral part of the Deep Forest Garden Hotel experience.
Staff
At Deep Forest Garden Hotel, the staff garners consistent praise for their outstanding service and warm hospitality. Guests frequently highlight the friendly and accommodating nature of the team, describing them as welcoming, attentive, and consistently eager to assist with any request. The front desk staff stands out for their efficiency and pleasant demeanor, adding to the seamless guest experience.
Notable mentions include Ruby and Mitch, whose helpful and friendly approach leaves a lasting impression. The staff's professionalism is matched by their genuine kindness, making interactions heartfelt and personable. Whether it's providing tour services, keeping the hotel impeccably clean, or assisting with transportation needs, the team ensures guests feel well-cared for. Such exceptional service contributes to the hotel's reputation as a serene escape, just a short distance from the city's hustle and bustle.
Wi-Fi
Deep Forest Garden Hotel offers a mixed experience when it comes to Wi-Fi connectivity. Some guests have praised the hotel for its reliable Wi-Fi, noting it as the best they encountered while traveling in Palawan and describing it as strong in certain areas. Others have reported that Wi-Fi was working perfectly and considered it great. The hotel's Wi-Fi access is widespread, with most corners of the establishment providing connectivity, which suggests a decent infrastructure.
However, there are noticeable downsides as well. Several guests have mentioned issues with Wi-Fi performance, highlighting weak signals, poor quality, slow speeds, and unreliable connections, particularly in the rooms. Some have even had trouble getting any connection at all and have needed assistance from the staff to restart or troubleshoot the service. Given these varied experiences, while the hotel does provide Wi-Fi, the quality can fluctuate significantly based on your location within the premises and might require patience for those looking for more consistent connectivity.
Pool
Deep Forest Garden Hotel offers a remarkable pool experience for its guests, consistently earning praise for its inviting atmosphere and well-maintained facilities. The pool is often described as large, clean, and nestled in a beautiful tropical setting, creating a peaceful oasis complemented by the lush surrounding gardens. The harmonious integration of the pool with a bar and dining area allows visitors to enjoy meals and drinks poolside, making it a convenient and enjoyable spot for both relaxation and socialization.
Guests appreciate the presence of a swim-up bar and jacuzzi, which add to the luxury of the experience. The overall ambiance is cozy, with the pool often highlighted as a fantastic feature of the hotel. Families will find the pool friendly for children, and early morning access is a nice perk for those eager to start their day with a refreshing swim. Despite occasional concerns about water quality, the pool consistently stands out as a delightful amenity that enhances the serene and welcoming atmosphere of the Deep Forest Garden Hotel.
Family
Deep Forest Garden Hotel offers an inviting escape for families seeking a memorable vacation. The spacious family rooms are praised for their ability to accommodate large groups, making it an ideal choice for gatherings. With ample space, including a separate bathroom for Grandma and fun bunk beds for the kids, the hotel ensures comfort and convenience. The swimming pool stands out as a highlight, providing a delightful experience for children and serving as a social hub for families to relax and enjoy each other's company. The poolside bar keeps parents content while the kids explore the adventurous grounds that feel like an amusement park, complete with charming animal statues. Despite lacking dedicated features for small children such as a kiddie pool or playground, the hotel compensates with its overall suitability for families. Its proximity to the village and airport adds to its convenience, and families relish the flexibility of bringing in their own food, enhancing the sense of a home-away-from-home. Nestled in a hidden location, the hotel is a true marvel for family vacations, offering an enriching and versatile environment for all ages.
3 Star
Deep Forest Garden Hotel offers a commendable experience for travelers seeking budget-friendly accommodation. The hotel's price-performance ratio stands out as a significant advantage, frequently noted as a great deal and a great place for the money. While it may not surpass the expectations of a typical three-star establishment, guests have found that the accommodations are comfortable and the experience worth the cost. Many visitors affirm that it’s a great place to stay, highlighting its value and recommending it for those looking to make the most of their travel budget. Overall, this hotel provides a reasonable option for travelers prioritizing affordability without compromising on basic comfort.
Outdoor Pool
Deep Forest Garden Hotel boasts a delightful outdoor pool area that impresses guests with its beauty and tranquility. Surrounded by lush, tropical gardens, the pool offers a serene escape from the hustle and bustle. Visitors consistently highlight its appealing warmth and the inviting atmosphere that encourages relaxation. The presence of a pool bar adds a touch of convenience and luxury, allowing guests to enjoy refreshments while basking in the peaceful surroundings. Ample seating areas are nestled within the verdant landscaping, providing perfect spots to unwind in the midst of nature. Overall, the pool area is praised for its attractiveness and the overall sense of paradise it imparts to visitors.
Yes, Deep Forest Garden Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Deep Forest Garden Hotel.
No, Deep Forest Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Deep Forest Garden Hotel.