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Summary of reviewsEmperador Vallarta Beachfront Hotel and Suites enjoys an enviable location in Puerto Vallarta’s Romantic Zone, just steps from Los Muertos Beach. This prime spot offers stunning ocean views and easy access to a variety of restaurants, bars and shops, making it a desirable hub for tourists. The beachfront setting allows guests to relish the sound of crashing waves and watch beautiful sunrises and sunsets over the bay.
The staff at Emperador Vallarta receive consistent praise for their friendliness, professionalism and attentiveness. Specific employees like Carlos and Gervacio are frequently mentioned for enhancing the guest experience. The housekeeping team ensures rooms are cleaned daily, contributing to an overall welcoming atmosphere.
Guests find the rooms comfortable with adequate amenities despite their basic and somewhat dated appearance. The beds, while often described as comfortable, do receive some mixed reviews regarding their firmness and size. Maintenance issues such as occasional sewage smells, low water pressure and noisy air conditioning are noted, but do not significantly detract from the overall positive sentiment towards room cleanliness and comfort.
Cleanliness is a standout aspect with consistent mentions of well-maintained rooms and facilities, although the hotel shows some signs of aging. The absence of a swimming pool may be a drawback for some, yet many find the direct beach access compensating enough.
One of the few areas highlighted for improvement is the WiFi service, which some guests report as spotty and unreliable, particularly during adverse weather conditions. Despite this, the hotel's other attributes typically overshadow connectivity issues.
The unbeatable beachfront location allows guests to step directly onto a clean, beautiful beach suitable for swimming, enhancing the convenience and appeal of the stay. The view from the hotel's balconies and terraces is frequently lauded.
Overall, Emperador Vallarta Beachfront Hotel and Suites offers solid three-star accommodations with excellent customer service, making it a favorite for repeat visitors. Its prime location, combined with the friendly staff and decent rooms, delivers good value, especially for beach enthusiasts. Show more
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Categories
Beachfront Hotel
Positioned directly on Los Muertos Beach in the Zona Romantica, offering affordable beachfront accommodation with direct access to the sand and sea. Many rooms provide ocean views, placing guests in the center of the beach action.
Hotel near The Beach
Located directly on the beach, this hotel offers immediate access to the sand and surf. Its beachfront suites provide stunning ocean views and a relaxing atmosphere.
Hotel near Nightlife Spots
Located beachfront in the Zona Romantica, this hotel offers direct access to Playa Los Muertos and is surrounded by the neighborhood's active nightlife scene, including beach bars and nearby establishments.
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Room Types
Standard SuiteThis air-conditioned room features a king-size bed, a kitchenette, cable TV, a telephone and a balcony with an ocean view (subject to availability).
Junior SuiteThis suite features 1 king-size bed and 2 sofa beds. or 1 king-size bed and 1 double bed. Also included are a kitchenette, cable TV, air conditioning, telephone and an ocean view .
Standard Double RoomOffering 1 double bed or 2 twin beds, this air-conditioned room includes cable TV and a telephone.
Standard SuiteThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Family RoomThis air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
Emperador Vallarta Beachfront Hotel and Suites boasts an impeccable location that consistently impresses its guests. Positioned right in the heart of Puerto Vallarta's Romantic Zone, the hotel is only steps away from the bustling Los Muertos beach, offering direct beach access and stunning ocean views. Visitors praise the hotel’s proximity to numerous restaurants, bars and shops, enhancing its desirability as a convenient and lively base for tourists. The location offers not just accessibility, but also a spectacular ambiance with the soothing sound of crashing waves and breathtaking views of the bay right from the terrace or room.
Beyond its prime location, guests laud the extremely helpful and friendly staff, who contribute significantly to a pleasant stay. Cleanliness and comfort of the accommodations, including spacious rooms with air conditioning and comfortable beds, are also frequently highlighted. The exceptional location, combined with attentive service and excellent views, makes this hotel a highly recommended option for a beachside retreat in Puerto Vallarta.
Rooms
Emperador Vallarta Beachfront Hotel and Suites offers rooms that are cleaned daily and equipped with the essentials for a stay. While the beds and pillows are comfortable, the rooms themselves are described as small, basic and somewhat dated. The bathrooms, although sometimes updated, need maintenance and are particularly tight with issues such as low water pressure and occasional clogs. Some guests mentioned unpleasant sewage smells and noise from the street. However, the accommodations generally meet the expectations for the price paid. Notably, the hotel does not have a pool, which might be a drawback for some visitors. Overall, this beachfront hotel provides a functional stay for those looking for basic lodgings.
Beds
Guests of the Emperador Vallarta Beachfront Hotel and Suites have shared mixed experiences regarding the beds. Many reviews highlight the comfort of the beds with several guests describing them as very comfortable, super comfortable to sleep on and even perfect. There are also mentions of modern, firm and comfortable mattresses, appreciated by those staying at the hotel.
However, some reviews point out issues with the beds, noting discomfort and mentioning them as stiff or extremely uncomfortable. There are also complaints about the beds being too small and the pillows being flat. A few guests specifically mention the mattresses as gross or old and the unconventional setup of mattresses on concrete slabs raised some concerns.
The feedback on bed comfort is varied with quite a few guests having a positive experience while others encountered issues that affected their stay.
Cleanliness
Emperador Vallarta Beachfront Hotel and Suites offers a clean and comfortable stay right on the beach. The rooms are cleaned daily and the facilities are consistently tidy. Despite the building being older and showing some wear, the hotel maintains a high standard of cleanliness throughout. The simple rooms are well-maintained with comfortable beds and good water pressure in the showers. Guests often praise the helpful and friendly staff who go out of their way to ensure a welcoming atmosphere. Although some bathrooms and elevators are small and some rooms require maintenance with issues like squeaking doors and noisy air conditioning, the overall cleanliness and attentive service make for a pleasant stay. The beachfront location and a good restaurant on-site add to the convenience and appeal of the hotel.
Staff
The Emperador Vallarta Beachfront Hotel and Suites is highly praised for its exceptional staff. Guests consistently highlight the friendliness and professionalism of the team, particularly the housekeeping and front desk staff. Many describe the service as excellent from the moment of booking until departure with staff members always greeting guests with smiles and demonstrating a high level of accommodation. Specific individuals, such as Carlos and Gervacio, are often mentioned for their outstanding efforts to ensure a pleasant stay. The hotel’s location is another significant advantage, being conveniently close to the beach, restaurants and shopping areas. The cleanliness of the rooms and the stunning beach views further enhance the delightful experience. Overall, the staff’s attentiveness, kindness and excellent treatment of guests stand out as the most memorable aspects of staying at this hotel.
Wi-Fi
Guest reviews about the WiFi at Emperador Vallarta Beachfront Hotel and Suites present a mixed experience. Some guests reported that the air conditioning and WiFi worked great, making their stay comfortable. However, several reviews pointed out that the WiFi was sometimes spotty, slow or had connectivity issues, potentially exacerbated by weather conditions like rain. Others described the internet signal as poor, mediocre or almost non-existent with some not having access to WiFi at all. While WiFi availability was an area needing improvement, many guests found other aspects of the hotel to be amazing.
Beach
The Emperador Vallarta Beachfront Hotel and Suites consistently receives praise for its premier beachfront location right in the heart of the Zona Romantica. Guests emphasize the convenience of being able to step out of the hotel and directly onto a beautiful, clean beach, perfect for swimming. The hotel offers stunning views of the beach, especially from balconies, allowing visitors to enjoy sunrises and sunsets over the bay.
Its central location means "easy access to everything around," with numerous food choices and interesting places just a short walk away. The hotel also provides quality towels for beachgoers, enhancing the beach experience. The proximity to many attractions and the excellent view back along the bay make it a preferred spot for those looking to immerse themselves in the local culture while relishing the comfort of being "steps away from the beach."
While the occasional mention of a "dirty beach" or nostalgia for the hotel’s past charm might arise, the overall sentiment is that the Emperador Vallarta is in an ideal location for enjoying both the beach and the vibrant surroundings of the city.
3 Star
Emperador Vallarta Beachfront Hotel and Suites is well-regarded for its prime beachfront location, making it a popular choice for those visiting Puerto Vallarta. The solid three-star accommodations offer great value, drawing guests back year after year. Despite being an older property with facilities showing signs of wear and in need of remodeling, the hotel stands out for its excellent customer service. Staff are noted for being accommodating and eager to assist with any queries, enhancing the guest experience.
However, some aspects of the hotel receive mixed feedback. The on-site restaurant is considered overpriced, even with the 10% discount available to guests, leading some to question the overall value, especially given the deteriorated state of the facilities. Nonetheless, for many, the prime beachfront location remains the standout feature, making Emperador an enduring favorite for visitors who prioritize proximity to the beach.
Beachfront
Emperador Vallarta Beachfront Hotel and Suites boasts a prime location that is frequently praised by guests. It's situated right on the beach, offering immediate access to the ocean just a few steps from the hotel doors. Guests appreciate the luxury of having beachfront amenities and stunning sea views with some describing the experience as a dream come true. Its proximity to the vibrant Los Muertos beach and the charming Zona Romántica further adds to the attraction, making it an ideal spot for beach lovers and those looking to explore local hotspots. The staff's friendliness and the convenience of having essential amenities within the hotel only enhance the overall guest experience. While there's a note suggesting a need for improvements in the drainage system, the location remains a standout feature that makes this hotel a top choice for visitors.
No, Emperador Vallarta Beachfront Hotel and Suites doesn't have any pool.
No, a spa isn't available at Emperador Vallarta Beachfront Hotel and Suites.
No, Emperador Vallarta Beachfront Hotel and Suites doesn't allow dogs.
No, parking facilities aren't available at Emperador Vallarta Beachfront Hotel and Suites.
No, Emperador Vallarta Beachfront Hotel and Suites doesn't have a gym.