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Summary of reviewsMocali in Puerto Vallarta garners positive reviews for its prime location and welcoming atmosphere. Situated centrally, the hotel offers guests easy access to the city's attractions, including the Malecón, beaches, and El Centro, enhancing its appeal for those seeking both comfort and convenience. Despite its bustling surroundings, guests appreciate the peacefulness and cleanliness of the hotel, with the friendly staff contributing significantly to a pleasant stay. The reception team, known for their helpfulness and warmth, ensures guests feel welcomed and cared for throughout their visit.
Mocali's breakfast service, while simple, provides fresh fruit and unlimited coffee, meeting basic morning needs. Guests praise the cleanliness of both common areas and rooms, which feature essential amenities like air conditioning and ceiling fans. Although some rooms may be smaller with occasional noise issues, many visitors find them comfortable and well-maintained. The staff's diligent efforts to resolve minor issues are appreciated, contributing to a satisfying overall experience.
The hotel also offers secure and convenient parking options, enhancing its practicality for travelers with vehicles. Some aspects, such as the mixed experiences with Wi-Fi connectivity and varying mattress firmness, present challenges but do not overshadow the overall positive sentiment. For families, Mocali presents an inviting, economically friendly option, enhanced by caring staff who provide a familial touch. Overall, Mocali provides a clean, comfortable, and strategically located accommodation choice for travelers exploring the vibrant streets of Puerto Vallarta. Show more
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Categories
Hotel near The Beach
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Double Room with BalconyThis room features 2 double beds, a flat-screen TV, balcony offering views of the sea, air conditioning and a fan. The private bathroom has a shower. A telephone line is also available.
Standard Double Room with Two Double BedsThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Studio with Mountain View
King Suite with BalconyThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with mountain views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Mocali boasts an enviable location that's hard to beat for those visiting Puerto Vallarta. Nestled right in the heart of the city, it offers guests easy access to a multitude of attractions. Just a stone's throw away from the beach, the boardwalk, and the bustling El Centro, this hotel provides the perfect base for exploring the area. Visitors appreciate its proximity to the Malecon, as well as the abundance of restaurants, shops, and public transport options within a short walking distance. Despite being centrally located, the area remains relatively quiet, providing a peaceful retreat after a day of adventure. The convenience of nearby amenities, cleanliness, and the friendly atmosphere are often noted as standout features of this charming hotel. Whether it's a stroll to the pier, a jaunt to local dining spots, or simply enjoying the vibe of the old town, Mocali's superb positioning makes it an ideal choice for travelers seeking both comfort and accessibility at an affordable price.
Breakfast
Mocali offers a basic yet satisfying breakfast experience to guests, consisting of coffee, toast, butter, jam, and fresh fruit like papaya and melon. While some travelers find the simplicity of the offerings, such as unlimited free coffee and fresh fruit, to be just enough to kickstart their day, others have expressed a wish for more variety and substance, suggesting additions like eggs or sandwiches to elevate the morning meal. The breakfast service is available from 7:00 am to 10:00 am, conveniently located close to the beach, which is appreciated by visitors. The overall breakfast experience combines simplicity and freshness, featuring reliable daily staples and the opportunity to enjoy morning coffee and fresh produce, effectively setting the tone for a relaxed day ahead.
Rooms
Mocali offers a mix of experiences when it comes to its rooms, providing clean and comfortable accommodations at an appealing price point. Guests have often noted the rooms' cleanliness and the comfort of the beds, ensuring a pleasant stay. Despite the simplicity and basic nature of the rooms, they include essential amenities like air conditioning, a ceiling fan, and occasionally small balconies that enhance the experience. However, the room size typically leans towards the smaller side, with several reviewers commenting on tight spaces and small bathrooms. This might be a consideration for those looking for spacious accommodations. Noise can be a factor, especially if facing busy areas or due to the doors, which guests have described as hollow-core and noise-prone when closed. While the facility might seem old to some, it maintains modern amenities such as power flush toilets in the bathrooms. Mocali's location is practical, situated just blocks away from bus routes, adding convenience for travelers looking to explore the surrounding area. Safety does not appear to be a concern among the guests, contributing positively to the overall experience.
Beds
Visitors to Mocali have had mixed experiences with the beds in the hotel. While some guests found the mattresses to be comfortable, leading to a good night's rest, others noted that the firmness was excessive, describing the beds as very hard. Pillows were frequently mentioned as being particularly firm, with some guests finding them too thick and uncomfortable. Despite these contrasts, when guests were satisfied, they described the beds as being both comfortable and fresh, with a few even stating that they slept soundly. Overall, while comfort levels varied, a clean and restful environment was appreciated by those who found the beds to their satisfaction.
Cleanliness
Mocali in Vallarta consistently impresses guests with its exceptional commitment to cleanliness. Many reviews highlight the hotel as being very clean, from the well-maintained common areas to the spotless individual rooms. The cleaning staff receives high praise for their diligent work, ensuring that rooms are cleaned daily and maintained in excellent condition. Guests have found their accommodations to be clean and comfortable, with basic but satisfactory amenities that meet expectations. Remodeled rooms add to the appeal, underscoring the hotel's attention to maintaining a neat environment. Despite a few minor issues, guests appreciate the hotel's effort to resolve them promptly. The friendly staff enhances the overall experience with their service and willingness to assist. Furthermore, Mocali offers reasonable pricing and a quiet atmosphere, making it an attractive choice for visitors. Its location is convenient, with proximity to the vibrant Malecón and surrounding shops and restaurants, providing an added benefit to those seeking a practical stay in Vallarta.
Staff
Mocali is celebrated for its outstanding staff, consistently praised for their friendliness, attentiveness, and willingness to help. Guests frequently highlight the staff's polite and accommodating nature, with many describing their interactions as welcoming and courteous. The reception team, including individuals like Gabriela and Emma, are noted for their helpfulness, going the extra mile in providing assistance, including translation services. From the front desk to housekeeping, the staff's amiability contributes significantly to a warm and pleasant hospitality experience. This impressive level of service is consistently recognized as one of the most remarkable aspects of staying at Mocali, offering guests a warm welcome and a sense of being genuinely cared for throughout their stay.
Wi-Fi
The Wi-Fi experience at Mocali presents a mix of feedback from guests. While some visitors found the internet service to be reliable with multiple networks to choose from, others faced challenges with inconsistent connectivity, particularly in the rooms. The Wi-Fi tends to work well in the lobby area, offering a more stable connection. Despite occasional disruptions and a weak signal in some parts of the hotel, guests appreciated the availability of free internet access. Overall, the hotel's Wi-Fi service mirrors the area's general connectivity situation, where reliability can vary.
Parking
Mocali offers guests a reassuring parking experience with its secure and private arrangements. The hotel boasts an enclosed and gated parking area, which ensures added safety for vehicles around the clock, thanks to surveillance cameras and a closed gate at night. Although the parking lot is noted to be somewhat small and occasionally fully occupied, many guests appreciate the ease of street parking nearby. The presence of a semi-dedicated lot specifically for hotel guests adds an additional layer of convenience. The strategic location of Mocali not only enhances the overall sense of security but also meets expectations for those who consider parking an important aspect of their stay. Overall, Mocali delivers a reliable and safe parking experience for its visitors.
Family
Mocali provides an inviting experience for families looking for an economical stay. While it may not be ideally located near the beach or city center, its large rooms and genuine kindness of the staff make up for it. The hotel is family-operated, creating a friendly and attentive atmosphere that extends to guests as well. Visitors appreciate the personal care and helpfulness they receive, making them feel part of the Mocali family. Despite the presence of workers who may cause noise, families have found the hotel to offer a good price-quality ratio. Its proximity to local family restaurants further enhances the appeal, allowing guests to enjoy authentic local dining experiences.