El Marques Palace by Intercorp Group
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Summary of reviewsEl Marques Palace by Intercorp Group receives overwhelmingly positive feedback for its strategic and convenient location, nestled between Puerto de Santiago and Los Gigantes. Guests appreciate its proximity to numerous shops and supermarkets, such as Lidl and SuperDino, as well as access to public transportation. The peaceful, family-friendly atmosphere is complemented by nearby dining options, local restaurants, cafes and beautiful beaches, offering a perfect blend for both relaxation and exploration.
The spacious, clean and well-equipped apartments, many with balconies that offer stunning ocean and cliff views, are a major highlight. The pool area is described as tranquil with ample sunbeds, adding to the hotel's appeal. While breakfast receives mixed reviews with some guests enjoying the delicious traditional English offerings served à la carte, others find the options limited and inconvenient. Dinner provides a more favorable experience with tasty food from a discreet poolside restaurant and several good dining options nearby, although some guests suggest room for improvement in service.
The rooms' spaciousness, comfort and cleanliness are consistently praised. Many guests appreciate the large, well-equipped apartments with fully functional kitchens and generous storage space, despite some mentions of outdated furniture. The cleaning staff maintains high standards, ensuring spotless and comfortable accommodations throughout guests’ stays.
The friendly and professional staff, notably reception and cleaning personnel, significantly enhance the guest experience. Names like Maria, Nando, Olympia, Rosi and Vladimir are specifically noted for their exceptional service. Wi-Fi quality, however, presents a mixed bag with some guests experiencing excellent connectivity while others report weak signals and sporadic issues.
The pool area garners positive comments for its cleanliness, heated feature and family-friendly nature with a children's pool and ample sunbeds. Despite some size and maintenance critiques, the scenic views and peaceful ambiance create a relaxing environment. Guests enjoy the easy access to several appealing beaches and natural pools, alongside various nearby attractions, enhancing their overall stay.
Parking also receives mixed feedback. Many guests appreciate the ample and convenient street parking, while others prefer the secure underground garage option offered by the hotel. Some found parking challenging due to limited spaces, but these issues are generally resolved efficiently.
Overall, El Marques Palace by Intercorp Group excels in providing a centrally-located, clean and comfortable stay with friendly staff and convenient amenities, making it a favored choice for leisure travelers and those looking to explore Tenerife.
Categories
The spacious, clean and well-equipped apartments, many with balconies that offer stunning ocean and cliff views, are a major highlight. The pool area is described as tranquil with ample sunbeds, adding to the hotel's appeal. While breakfast receives mixed reviews with some guests enjoying the delicious traditional English offerings served à la carte, others find the options limited and inconvenient. Dinner provides a more favorable experience with tasty food from a discreet poolside restaurant and several good dining options nearby, although some guests suggest room for improvement in service.
The rooms' spaciousness, comfort and cleanliness are consistently praised. Many guests appreciate the large, well-equipped apartments with fully functional kitchens and generous storage space, despite some mentions of outdated furniture. The cleaning staff maintains high standards, ensuring spotless and comfortable accommodations throughout guests’ stays.
The friendly and professional staff, notably reception and cleaning personnel, significantly enhance the guest experience. Names like Maria, Nando, Olympia, Rosi and Vladimir are specifically noted for their exceptional service. Wi-Fi quality, however, presents a mixed bag with some guests experiencing excellent connectivity while others report weak signals and sporadic issues.
The pool area garners positive comments for its cleanliness, heated feature and family-friendly nature with a children's pool and ample sunbeds. Despite some size and maintenance critiques, the scenic views and peaceful ambiance create a relaxing environment. Guests enjoy the easy access to several appealing beaches and natural pools, alongside various nearby attractions, enhancing their overall stay.
Parking also receives mixed feedback. Many guests appreciate the ample and convenient street parking, while others prefer the secure underground garage option offered by the hotel. Some found parking challenging due to limited spaces, but these issues are generally resolved efficiently.
Overall, El Marques Palace by Intercorp Group excels in providing a centrally-located, clean and comfortable stay with friendly staff and convenient amenities, making it a favored choice for leisure travelers and those looking to explore Tenerife.
Accessible Aparthotel
This aparthotel offers spacious accessible apartments and states that most areas, including the pool, are wheelchair accessible.
4-Star Aparthotel
This aparthotel offers excellent accommodations with a rating of 8.3. It is a family-friendly option with various services and activities. The hotel is located close to local attractions.
Aparthotel with Heated Pool
The property offers a shared outdoor swimming pool that is heated during the winter season. There is also a separate heated pool available for children.
Aparthotel near The Beach
Aparthotel for Honeymoon
Romantic Aparthotel
Aparthotel with Swimming Pool
Heated Pool Outdoor Pool
Aparthotel with Parking
Aparthotel with Tennis Courts
Aparthotel with Outdoor Pool
Guest Reviews
El Marques Palace by Intercorp Group enjoys high praise for its strategic and convenient location. Nestled between Puerto de Santiago and Los Gigantes, this hotel proves ideally suited for both relaxation and exploration. Guests highlight its proximity to numerous shops and supermarkets like Lidl and SuperDino, which are right across the street, making self-catering a breeze. The location is also well-served by public transportation with bus and taxi stations nearby, facilitating easy access to other parts of Tenerife.
The area offers a peaceful, family-friendly atmosphere, yet remains close to a variety of dining options and bars. Excellent local restaurants and cafes, as well as beautiful beaches, are all within walking distance, adding to the convenience. For those who enjoy walking and cycling, the hotel serves as a good starting point for bike rides and offers easy access to scenic walks to the cliffs of Los Gigantes.
The apartments themselves are described as spacious, clean and well-equipped with many featuring balconies that offer stunning views of the ocean and the famous cliffs. The pool area receives positive mentions for its tranquility and ample sunbeds. Guests appreciate the quiet, residential setting, yet note that all essential amenities are within easy reach, making it a perfect blend of serenity and accessibility.
Overall, El Marques Palace excels in offering a central, yet peaceful location, appealing to both leisure travelers and those looking to explore the island's major attractions. Whether it's the breathtaking views, the nearby supermarkets for convenience or the easy access to hiking and sightseeing opportunities, this hotel meets a wide range of guest needs, making it a favored choice for visitors.
Visitors to El Marques Palace by Intercorp Group have a varied experience when it comes to breakfast. Many guests enjoyed a delicious and excellent breakfast, often describing it as very good and tasty. The breakfast is typically served at a nearby café or restaurant with several mentioned options including a British pub and a sports bar across the street.
The offerings mainly consist of traditional English breakfasts, which some guests appreciated for their quality and taste. A few reviews highlighted that breakfasts are served à la carte rather than buffet style, which was adequate and filling for some guests but limiting for others. Several guests enjoyed having breakfast on terraces or balconies, adding a pleasant backdrop to their meal.
However, there are several common concerns. Some guests found the food options to be limited, repetitive and not suitable for children. The relocation of breakfast to external venues also posed difficulties for some, particularly concerning communication and navigating to the facility. Moreover, the quality and quantity of the breakfast selections didn't meet the expectations of some visitors with a few describing the experience as disappointing or poor.
In summary, while many found the breakfast enjoyable and tasty, others felt it lacked variety and convenience, suggesting mixed experiences among the guests.
El Marques Palace by Intercorp Group offers a discreet poolside restaurant where the food is described as delicious with the chef praised for cooking perfectly. Although there is no dedicated restaurant or bar directly associated with the hotel, the presence of kitchen utensils in the apartments allows guests the option to prepare their own meals, including homemade breakfasts. For those looking to dine out, there are several good restaurants nearby, such as DomuMia, adding convenience and variety to the dining experience during a stay at the hotel. Some guests did mention less favorable experiences with the hospitality of the bar personnel, which suggests room for improvement in service.
The rooms at El Marques Palace by Intercorp Group are consistently noted for their spaciousness and comfort, making them highly suitable for families or groups. Many guests remarked on the well-equipped nature of the apartments, including fully functional kitchens and essential amenities. The two-bedroom and three-bedroom configurations are particularly popular, often featuring two bathrooms, which adds to the convenience for larger parties.
The apartments are praised for their large balconies, many boasting stunning sea views including vistas of the cliffs of Los Gigantes. This aspect of the accommodation is repeatedly highlighted as a major plus. Cleanliness and regular maintenance receive positive mentions with rooms being thoroughly cleaned every other day and the facility well-maintained overall.
There are notable comments on the comfort provided by the space and layout of the apartments with large living areas and abundant storage space. Guests appreciated thoughtful touches such as sunbeds on balconies and the availability of air conditioning.
However, some reviews indicate that the apartments are somewhat outdated with worn furniture and areas in need of refurbishment, such as the kitchen and pool loungers. Despite this, the overall impression remains positive with emphasis on the ample room, cleanliness and the beautiful views, making it a pleasant and comfortable stay for most visitors.
El Marques Palace by Intercorp Group has garnered a mix of feedback regarding their beds. Many guests have appreciated the comfortable beds and bedding, often noting the quality of their sleep during stays. Specifically, double beds received positive remarks for their comfort with some guests claiming they were among the most comfortable they had ever experienced. Additionally, the hotel's practice of changing bed linens and towels every two days contributes to a pleasant experience for many guests.
However, there are consistent concerns about the quality and condition of the beds and mattresses. Single beds, in particular, were frequently described as hard and uncomfortable with some guests mentioning they could feel lumps. The mattresses on several beds were labeled as old, outdated and overly soft, leading to suggestions that they need an urgent update. Issues with squeaky sofa beds and uncomfortable pillows were also reported.
While there is a clear recognition of comfortable beds and clean bedding, the recurring theme suggests an overall need for better-quality mattresses and pillows to enhance the staying experience at El Marques Palace.
El Marques Palace by Intercorp Group frequently impresses guests with its high standard of cleanliness. This hotel is consistently described as very clean with apartments and common areas kept spotless and well-maintained. The housekeeping service is notably efficient, providing fresh towels and cleaning every two days, ensuring that rooms remain clean and comfortable throughout guests’ stays. Many reviews highlight the general cleanliness of the premises with particular praise for the friendly and attentive cleaning staff who maintain high standards.
Despite a few mentions of areas needing improvement, such as some dated furniture and occasional lapses in cleaning detail, the overall feedback on cleanliness is overwhelmingly positive. The spacious and clean apartments, along with the meticulously maintained public areas and pool, contribute to a relaxing and enjoyable environment.
In summary, cleanliness stands out as a significant strength of El Marques Palace, supported by a dedicated cleaning team and the well-kept state of the property, making it a commendable choice for travelers seeking a tidy and comfortable stay.
The staff at El Marques Palace by Intercorp Group receives high praise for their consistent friendliness, helpfulness and professionalism. Guests frequently commend the reception staff for being welcoming, attentive and willing to go above and beyond to ensure a pleasant stay. Many reviews highlight the staff's politeness, thoughtfulness and ability to address issues promptly. Names like Maria, Nando, Olympia, Rosi and Vladimir are specifically mentioned for their exceptional service. The cleaning staff also garners positive reviews for their efficiency. Overall, the hotel's staff is characterized by their warm demeanor and dedication to providing high-quality service, contributing significantly to the positive experiences of guests.
The reviews for El Marques Palace by Intercorp Group present a mixed picture of the Wi-Fi quality. Guests have noted that Wi-Fi is available and included, describing it at times as great, excellent and beneficial for working in some cases. Positive remarks highlight fast, free Wi-Fi that works well in all apartment areas and around the pool. However, there are numerous mentions of weak signals and sporadic connectivity issues with Wi-Fi only functioning in certain places or not at all in some rooms. Some guests experienced very slow and problematic internet, inconsistent performance and occasional periods without any connection. Despite the presence of free Wi-Fi in all areas, the overall reliability seems to be inconsistent with some guests reporting an efficient connection and others expressing significant dissatisfaction.
El Marques Palace by Intercorp Group offers a delightful pool experience that has garnered positive comments from guests. The pool area is consistently described as lovely, clean and well-maintained with meticulous attention from the cleaning staff. The availability of a heated pool is a notable highlight, making it enjoyable even during cooler months. Families particularly appreciate the heated children’s pool, which is ideal for young kids, adding to the appeal for travelers with children.
The pool's temperature is frequently praised with many guests noting it is warm and pleasant at all times, including in January. With plenty of sunbeds always available, guests can relax by the pool without the hassle of finding a spot. The presence of a round-the-clock lifeguard and supervised pool area enhances safety, contributing to a worry-free environment for parents with children.
The hotel features both a large main pool and a smaller pool designated for babies, ensuring that everyone's needs are met. The pool bar is a popular amenity, though its operating hours can be limited. Despite being described by some as small, the heated pools are generally well received, although a few reviews mention that the facility could benefit from additional maintenance and updates to the surrounding loungers.
In terms of ambiance, the pool area is peaceful and not overly crowded, allowing for a relaxing experience. Scenic views, including sea vistas from the pool, add to the overall charm.
In summary, while there are minor criticisms regarding the size and some aspects requiring renovation, the heated, clean pools with ample sunbeds and attentive staff make it a pleasant feature of El Marques Palace by Intercorp Group, particularly appreciated by families and those seeking a calm retreat.
Nestled in a prime location, El Marques Palace by Intercorp Group offers convenient access to several appealing beaches and attractions. Guests appreciate the proximity to various small beaches with many noting that a leisurely walk of approximately 10 minutes will lead them to the ocean and natural pools. Playa de la Arena and Los Gigantes harbor are both reachable within a 20-minute stroll, providing picturesque seaside experiences.
Despite some comments about needing a car or taxi for certain beaches, the overall sentiment is that the beach is within easy reach. Visitors enjoy everything being within walking distance, including shops and impressive beaches like the one in Los Gigantes, acclaimed for its beauty.
The proximity of the pool area to both the beach and local bars adds to the convenience, making it an attractive spot for relaxation. The closest beach, praised for its cleanliness, is another highlight. Additionally, guests find the overall location advantageous for exploring nearby areas like Puerto de Santiago and Los Cristianos.
Although a few guests mention that the beaches aren't immediately adjacent or lack nice sandy shores, the consensus leans towards a positive beachside experience with easy access. Visitors generally find the beaches incomparably beautiful and better than anticipated, creating an enjoyable and memorable stay at El Marques Palace.
When evaluating parking options at El Marques Palace by Intercorp Group, guests generally deliver mixed feedback. On one hand, many guests appreciate the ample parking opportunities around the hotel with several noting that they had no trouble finding a spot on the street nearby. Parking is often described as convenient, comfortable and easy with numerous visitors finding free street parking readily available every day. Some also mentioned the presence of public parking spaces right in front of the hotel, which added to the ease of securing a space.
For those preferring more secure options, the hotel offers a private underground garage for a fee of 7 euros per day or 30 euros per week. This is seen as a considerable advantage, especially for those struggling more with street parking.
However, a portion of guests did find parking to be challenging at times, highlighting difficulties in securing a spot due to a lack of qualified spaces or the overall complex nature of parking in the area. Despite this, the general consensus leans toward a positive experience with plenty of parking spaces available and various options to choose from, ensuring that any initial difficulties tend to be resolved efficiently.
El Marques Palace by Intercorp Group offers a compelling experience marked by cleanliness, maintenance and a favorable location. Guests found the price-performance ratio for apartment comfort and convenience to be commendable with some highlighting the great price-quality balance and excellent value for money. Excellent service further adds to the family-friendly appeal of the hotel.
However, some reviews indicate that the hotel's four-star rating is not consistently matched by its amenities with mentions of uncomfortable mattresses due to their age and the absence of daily cleaning service. While many guests had a positive overall experience, the hotel may need to enhance its amenities to fully align with four-star expectations.
El Marques Palace by Intercorp Group appears to offer an accessible experience for guests with disabilities with spacious apartments and specific disabled rooms available. The hotel features fully equipped kitchens and most areas, including the pool, are described as wheelchair accessible, making it suitable for those who require such accommodations. However, some initial access points and certain areas may pose difficulties for those with mobility issues. While there are positive mentions of accessibility, it is noted that the hotel may not be fully wheelchair accessible in every area.
El Marques Palace by Intercorp Group is renowned for its well-maintained heated swimming pool, which has garnered positive feedback from numerous guests. Many have noted the pool's warm and pleasant temperature, making it an ideal spot to unwind, especially after a long hike. Families with young children particularly appreciated the pool's perfect temperature, set to a comfortable 27 degrees. The hotel features two heated pools, ensuring ample space for relaxation. Guests also highlighted the abundance of sunbeds available around the pool area, enhancing the overall comfort and experience. Despite a few mentions of the pool being small, the consistent warmth and upkeep have made it a popular amenity among visitors.
The outdoor pool at El Marques Palace by Intercorp Group has garnered many positive remarks from guests. Visitors consistently describe the pool as nice, clean and beautiful, adding a serene touch to their stay. It is highlighted for its cleanliness with plenty of sunbeds available, making it easy to find a spot to relax. The pool is noted to be heated, which is a pleasing feature for swimmers. The overall space around the pool is ample, ensuring a comfortable experience for all. Guests appreciate the family-friendly atmosphere of the outdoor area, complemented by a beautiful garden that enhances the relaxing ambiance. The pool's good service and the additional benefit of always having sun loungers available contribute to a stress-free experience. The pool, while described as good for relaxation and offering beautiful views, is also seen as just the right size for enjoyment without feeling overcrowded.
El Marques Palace by Intercorp Group offers a generally favorable accommodation experience with guests highlighting the well-equipped luxury apartments and serviced residences. Many reviews appreciate the clean, simple luxury and spaciousness of the accommodations, along with the beautiful views they provide. The mix of positive remarks also includes a luxury feeling in the rooms, although some guests noted that the furniture could be more luxurious. While a few guests mentioned the exterior being fancy compared to the interior, the overall sentiment emphasizes the range of amenities and the comfortable, upscale nature of the stay.
Nestled in a quiet location, El Marques Palace by Intercorp Group offers a magnificent and wonderful place for those seeking a romantic escape. With its beautiful view of the cliffs and serene atmosphere, it is ideal for honeymooners or anyone looking for peace and tranquility. The romantic location provides a lovely terrace view of the sea, enhancing the overall ambiance. The staff are noted for their friendliness and attentiveness, further adding to the appeal of this perfect romantic getaway. Whether for a honeymoon or a family trip, the setting is both relaxing and idyllic, ensuring nothing but positive experiences.
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Location
The area offers a peaceful, family-friendly atmosphere, yet remains close to a variety of dining options and bars. Excellent local restaurants and cafes, as well as beautiful beaches, are all within walking distance, adding to the convenience. For those who enjoy walking and cycling, the hotel serves as a good starting point for bike rides and offers easy access to scenic walks to the cliffs of Los Gigantes.
The apartments themselves are described as spacious, clean and well-equipped with many featuring balconies that offer stunning views of the ocean and the famous cliffs. The pool area receives positive mentions for its tranquility and ample sunbeds. Guests appreciate the quiet, residential setting, yet note that all essential amenities are within easy reach, making it a perfect blend of serenity and accessibility.
Overall, El Marques Palace excels in offering a central, yet peaceful location, appealing to both leisure travelers and those looking to explore the island's major attractions. Whether it's the breathtaking views, the nearby supermarkets for convenience or the easy access to hiking and sightseeing opportunities, this hotel meets a wide range of guest needs, making it a favored choice for visitors.
Breakfast
The offerings mainly consist of traditional English breakfasts, which some guests appreciated for their quality and taste. A few reviews highlighted that breakfasts are served à la carte rather than buffet style, which was adequate and filling for some guests but limiting for others. Several guests enjoyed having breakfast on terraces or balconies, adding a pleasant backdrop to their meal.
However, there are several common concerns. Some guests found the food options to be limited, repetitive and not suitable for children. The relocation of breakfast to external venues also posed difficulties for some, particularly concerning communication and navigating to the facility. Moreover, the quality and quantity of the breakfast selections didn't meet the expectations of some visitors with a few describing the experience as disappointing or poor.
In summary, while many found the breakfast enjoyable and tasty, others felt it lacked variety and convenience, suggesting mixed experiences among the guests.
Dinner
Rooms
The apartments are praised for their large balconies, many boasting stunning sea views including vistas of the cliffs of Los Gigantes. This aspect of the accommodation is repeatedly highlighted as a major plus. Cleanliness and regular maintenance receive positive mentions with rooms being thoroughly cleaned every other day and the facility well-maintained overall.
There are notable comments on the comfort provided by the space and layout of the apartments with large living areas and abundant storage space. Guests appreciated thoughtful touches such as sunbeds on balconies and the availability of air conditioning.
However, some reviews indicate that the apartments are somewhat outdated with worn furniture and areas in need of refurbishment, such as the kitchen and pool loungers. Despite this, the overall impression remains positive with emphasis on the ample room, cleanliness and the beautiful views, making it a pleasant and comfortable stay for most visitors.
Beds
However, there are consistent concerns about the quality and condition of the beds and mattresses. Single beds, in particular, were frequently described as hard and uncomfortable with some guests mentioning they could feel lumps. The mattresses on several beds were labeled as old, outdated and overly soft, leading to suggestions that they need an urgent update. Issues with squeaky sofa beds and uncomfortable pillows were also reported.
While there is a clear recognition of comfortable beds and clean bedding, the recurring theme suggests an overall need for better-quality mattresses and pillows to enhance the staying experience at El Marques Palace.
Cleanliness
Despite a few mentions of areas needing improvement, such as some dated furniture and occasional lapses in cleaning detail, the overall feedback on cleanliness is overwhelmingly positive. The spacious and clean apartments, along with the meticulously maintained public areas and pool, contribute to a relaxing and enjoyable environment.
In summary, cleanliness stands out as a significant strength of El Marques Palace, supported by a dedicated cleaning team and the well-kept state of the property, making it a commendable choice for travelers seeking a tidy and comfortable stay.
Staff
Wi-Fi
Pool
The pool's temperature is frequently praised with many guests noting it is warm and pleasant at all times, including in January. With plenty of sunbeds always available, guests can relax by the pool without the hassle of finding a spot. The presence of a round-the-clock lifeguard and supervised pool area enhances safety, contributing to a worry-free environment for parents with children.
The hotel features both a large main pool and a smaller pool designated for babies, ensuring that everyone's needs are met. The pool bar is a popular amenity, though its operating hours can be limited. Despite being described by some as small, the heated pools are generally well received, although a few reviews mention that the facility could benefit from additional maintenance and updates to the surrounding loungers.
In terms of ambiance, the pool area is peaceful and not overly crowded, allowing for a relaxing experience. Scenic views, including sea vistas from the pool, add to the overall charm.
In summary, while there are minor criticisms regarding the size and some aspects requiring renovation, the heated, clean pools with ample sunbeds and attentive staff make it a pleasant feature of El Marques Palace by Intercorp Group, particularly appreciated by families and those seeking a calm retreat.
Beach
Despite some comments about needing a car or taxi for certain beaches, the overall sentiment is that the beach is within easy reach. Visitors enjoy everything being within walking distance, including shops and impressive beaches like the one in Los Gigantes, acclaimed for its beauty.
The proximity of the pool area to both the beach and local bars adds to the convenience, making it an attractive spot for relaxation. The closest beach, praised for its cleanliness, is another highlight. Additionally, guests find the overall location advantageous for exploring nearby areas like Puerto de Santiago and Los Cristianos.
Although a few guests mention that the beaches aren't immediately adjacent or lack nice sandy shores, the consensus leans towards a positive beachside experience with easy access. Visitors generally find the beaches incomparably beautiful and better than anticipated, creating an enjoyable and memorable stay at El Marques Palace.
Parking
For those preferring more secure options, the hotel offers a private underground garage for a fee of 7 euros per day or 30 euros per week. This is seen as a considerable advantage, especially for those struggling more with street parking.
However, a portion of guests did find parking to be challenging at times, highlighting difficulties in securing a spot due to a lack of qualified spaces or the overall complex nature of parking in the area. Despite this, the general consensus leans toward a positive experience with plenty of parking spaces available and various options to choose from, ensuring that any initial difficulties tend to be resolved efficiently.
4 Star
However, some reviews indicate that the hotel's four-star rating is not consistently matched by its amenities with mentions of uncomfortable mattresses due to their age and the absence of daily cleaning service. While many guests had a positive overall experience, the hotel may need to enhance its amenities to fully align with four-star expectations.
Accessible
Heated Pool
Outdoor Pool
Luxury
Romantic
Yes, El Marques Palace by Intercorp Group has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at El Marques Palace by Intercorp Group.
No, El Marques Palace by Intercorp Group doesn't allow dogs.
Yes, parking facilities are available at El Marques Palace by Intercorp Group.
No, El Marques Palace by Intercorp Group doesn't have a gym.
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