Hotel Puertollano

Puertollano 38.68609500, -4.10402100 , Lope De Vega, 3 (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Puertollano enjoys a strategic location in the heart of the city, earning high praise from guests for its accessibility and convenience. Its central position allows easy exploration of downtown attractions, complemented by a serene, clean environment that ensures a peaceful stay. The excellent service provided by friendly, attentive staff, especially highlighted at the reception, enhances the hotel's charm, making it a preferred option for relaxation and connectivity.

The breakfast at Hotel Puertollano is served in an adjoining café, where the service is commendable. While the selection is generally considered tasty, guests suggest improvements in variety and quality. Occasional disruptions and ongoing hotel improvements sometimes detract from the breakfast experience, but the overall guest sentiment is positive.

A strong emphasis on cleanliness contributes significantly to the hotel's reputation, with guests frequently noting the spotless condition of rooms and facilities. The staff's commitment to cleanliness, paired with friendly service, earns the hotel accolades. Though updates are suggested, the overall cleanliness, pristine sheets, and towels underscore the hotel's dedication to guest satisfaction.

The staff at Hotel Puertollano consistently receives enthusiastic reviews for their exceptional service. Known for their friendliness, attentiveness, and helpfulness, the team, including standout individuals like Miguel and Cristina, ensures each guest feels welcome and supported. Their hospitality is a defining feature, enhancing the overall guest experience.

Feedback regarding the beds is generally positive, with the king-size bed particularly appreciated for its comfort and spaciousness. While some guests mention minor issues with mattress quality, the consensus is that the beds contribute to a comfortable stay. Overall, Hotel Puertollano is recognized for its combination of an enviable location, high standards of cleanliness, excellent service, and comfortable accommodations, making it a standout choice for travelers.
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Hotel Taking Steps Towards Sustainability
This property has received an Ecostars sustainability certification, demonstrating its efforts towards implementing environmentally friendly practices.

Family Friendly Hotel

Hotel with Parking

Hotel with Gym

3-Star Hotel

Room Types
Standard Double or Twin Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room is equipped with a flat-screen TV, air conditioning, a minibar, as well as heating.

Triple Room This room has 2 single beds or 1 queen-size bed, a desk and an armchair. The private bathroom features a shower.

Superior Double Room with lounge This room has a king size bed and a spacious lounge with a desk and TV. The private bathroom features a shower.

Superior Double Room with Queen Bed This room has a queen-size bed and a spacious lounge with a desk and TV. The private bathroom features a shower.

Guest Reviews
7.6
Good
Location
Hotel Puertollano boasts an enviable location in the heart of the city, making it a prime choice for travelers who prioritize accessibility and convenience. Guests frequently praise its central position, which allows for easy access to the downtown area without the need for a car. The surroundings are described as clean and quiet, offering a peaceful stay while still being close to desired amenities and attractions. Moreover, the hotel receives high marks for cleanliness and the friendly, attentive service of the staff, with special mention of the positive experiences at the reception. Despite being set on a tranquil street, the hotel's location remains highly central, a feature that is consistently noted by guests. This central localization, combined with excellent service, makes Hotel Puertollano a standout option for visitors seeking both relaxation and connectivity in the city center.

Breakfast
At Hotel Puertollano, breakfast is served in the adjacent café where guests generally find the service commendable. The modest selection offered at breakfast is often described as tasty, yet many feel it lacks variety and could benefit from an upgrade in both selection and quality. Although some guests appreciate the overall breakfast experience, others express dissatisfaction with its simplicity and price, expecting more given the cost. The ambiance is sometimes disrupted by early clean-up activities before 10:00 AM. Additionally, ongoing improvement work at the hotel can also affect the breakfast experience, leading to occasional inconvenience.

Beds
Hotel Puertollano generally receives favorable feedback regarding its beds, which many guests find to be comfortable. A frequent highlight is the king-size bed, noted for its spaciousness and comfort level that exceeds expectations for some guests. Most visitors appreciate the comfort of both beds and pillows, with several describing the beds as super comfortable. However, not all reviews are entirely positive, as some guests feel that the beds, while comfortable, could use improvement in terms of mattress quality. A few reviews suggest that some mattresses are hard or creaky. Despite these sporadic opinions, the overall consensus leans towards satisfaction, with the beds contributing positively to the guest experience at the hotel.

Cleanliness
Hotel Puertollano consistently impresses guests with its high standards of cleanliness. Visitors frequently highlight the spotless condition of the rooms and commend the hotel's well-maintained facilities. The staff's attention to cleanliness, alongside their friendly service, stands out as a strong point of this establishment. The strategically central location adds to its appeal, making it convenient for travelers arriving by car. Although some reviews mention that the hotel could benefit from updates, the overall cleanliness and upkeep remain commendable. The pristine sheets and towels further emphasize the hotel's commitment to guest satisfaction through cleanliness and comfort.

Staff
Hotel Puertollano is consistently praised for its exceptional staff, whose dedication to customer service enhances the overall experience for guests. Words such as friendly, attentive, and helpful are frequently used to describe the team, which includes everyone from receptionists to cleaning personnel. Notably, specific staff members like Miguel and Cristina receive individual recognition for going above and beyond in their roles, ensuring that every guest feels welcomed and supported.

Visitors appreciate the staff's readiness to assist with any issues, showcasing an impressive level of hospitality that leaves a lasting impression. It's clear that the hotel prioritizes kindness and effective service, with the reception team often highlighted for their superb treatment and attentiveness. The staff's warmth is complemented by the hotel's cleanliness and convenient location, making Hotel Puertollano a standout choice for travelers who value both comfort and excellent service.


No, Hotel Puertollano doesn't have any pool.

No, a spa isn't available at Hotel Puertollano.

No, Hotel Puertollano doesn't allow dogs.

Yes, parking facilities are available at Hotel Puertollano.

Yes, Hotel Puertollano has a gym.

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