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Summary of reviewsHotel del Prado in Puigcerdà is highly recommended by guests, thanks to its excellent location, outstanding service, and welcoming atmosphere. Nestled at the edge of town, the hotel provides a tranquil yet convenient setting, with easy access to the town center and local attractions, including nearby ski slopes. Guests appreciate the ample outdoor parking and the peaceful garden surroundings. The hotel's pet-friendly policy further enhances its appeal, making it ideal for families and travelers with pets.
The dining experiences at Hotel del Prado are frequently praised, with breakfast being a standout feature due to its quality and variety, complemented by attentive staff service. While some guests suggest improvements in hot food options and coffee quality, the breakfast remains a highlight. The hotel restaurant offers a delightful dining experience with an excellent menu that caters to diverse dietary needs, supported by friendly and accommodating staff.
Rooms at Hotel del Prado are generally spacious, clean, and comfortable, though some areas, particularly decor and bathroom amenities, could benefit from modernization. Despite occasional critiques regarding room updates, the overall cleanliness is exceptional, with dedicated staff ensuring a tidy and inviting environment.
The staff consistently earns high praise for their friendliness and helpfulness, enhancing the overall hotel experience. The well-maintained pool area, sauna, and surrounding leisure facilities contribute to a relaxing stay, with guests enjoying the opportunity to unwind in a serene setting.
Families find Hotel del Prado particularly accommodating, appreciating its spacious rooms, pet-friendly policies, and attentive service catering to all family members. Despite minor concerns regarding the age and comfort of some beds, most guests report a restful sleep experience.
Overall, Hotel del Prado is a charming retreat for those seeking comfort, outstanding service, and a beautiful setting, making it a popular choice among travelers exploring the picturesque Pyrenees. Show more
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Hotel near Golf Courses
Located in Puigcerdà, it offers access to golf courses in the Pyrenees. The hotel provides comfortable accommodations and a peaceful environment for golf enthusiasts.
Hotel near Ski Resorts
Positioned on the Carretera de Llívia, this hotel offers convenient road access towards the French ski resorts like Font-Romeu and Les Angles, as well as reasonable access to the Catalan slopes.
Dog Friendly Hotel
This family-run hotel is set just outside Puigcerdà, in the Cerdanya region of the Catalan Pyrenees. It offers free Wi-Fi, a spa with outdoor hot tub and sauna, and allows pets.
Dogs Stay Free
Hotel with Parking
This hotel offers a large free outdoor car park for guests. Additionally, both outdoor and underground private parking options are available, providing secure and convenient choices for vehicles.
3-Star Hotel
This hotel offers a pleasant stay with good service. It is conveniently located, providing easy access to local attractions.
Hotel where Dogs Stay Free
Located in Puigcerdà, this hotel offers a convenient and pet-friendly option for travelers. With comfortable accommodations and easy access to local amenities, it's a great choice for a stay with your dog.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
Hotel with Indoor Pool
Room Types
Double or Twin RoomHeated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Triple RoomHeated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Triple Room (2 Adults + 1 Child)Heated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Quadruple RoomHeated rooms with satellite TV and a safe. There is a hairdryer in the bathroom.
Two Connecting Double RoomsFeaturing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room is furnished with a desk and a seating area and features Smartphone and a dining area. The unit has 4 beds.
Guest Reviews
8.1
Very Good
Location
Hotel del Prado in Puigcerdà boasts an exceptional location that consistently receives praise from its guests. Situated at the edge of the town, it offers both convenience and tranquility, making it an ideal destination for travelers. The hotel is only a short 15-minute walk from the bustling town center, perfect for those who enjoy exploring a charming area rich in shops, bars, and cafes. In addition to its proximity to the local attractions, guests highlight its strategic position for venturing into the nearby towns and accessing ski slopes, which is perfect for winter sports enthusiasts.
The hotel provides ample outdoor parking, adding to the convenience, and is flanked by a beautiful garden, enhancing its cozy appeal. Moreover, the environment around Hotel del Prado is praised for being peaceful and surrounded by natural beauty. While some guests mention occasional traffic due to nearby roads, many would agree that the advantages of its location outweigh any minor drawbacks.
The combination of an unbeatable location, excellent hotel services, and the added benefit of pet-friendly accommodations make it a highly recommended choice for families and travelers looking to enjoy the picturesque Pyrenees.
Breakfast
'Hotel del Prado' provides a breakfast experience that generally resonates well with guests, frequently being described as very good, excellent, and even magnificent. The offerings are praised for their quality and variety, with some items being prepared on the spot, ensuring freshness and delight. While some reviews mention the abundance of food, others note the completeness and decency of the breakfast spread. The courteous and empathetic staff further enhance the breakfast experience, providing attentive and professional service. Those traveling with pets note the accommodating nature of the hotel, adding an extra layer of convenience to the stay. Although most feedback highlights the superb quality and variety, a few reviews suggest that the breakfast could benefit from more hot food options. Some guests also express a desire for a better selection of bread and higher-quality coffee. Despite these occasional critiques, the breakfast at 'Hotel del Prado' is largely considered a highlight of the guest experience, alongside its perfect location.
Dinner
Hotel del Prado offers an exceptional dining experience that consistently receives high praise from its guests. The restaurant itself is noted for its excellent food quality and diverse menu, ensuring a satisfying meal for a variety of palates. Many guests highlight the weekend menu, which is not only reasonably priced at €30 per person but also boasts superb culinary offerings. Vegetarians, too, are well-catered for, reflecting the restaurant's willingness to accommodate different dietary needs. Alongside the commendable food, the restaurant is recognized for its friendly and courteous staff, who enhance the dining experience with their helpful and attentive service. The well-kept facilities complement the overall ambiance, making dining at Hotel del Prado a memorable aspect of the stay.
Rooms
Hotel del Prado offers a mixed experience when it comes to its rooms, blending positive attributes with areas that could use improvement. Many guests appreciate the spaciousness of the accommodations, noting that rooms are often clean, comfortable, and well-maintained. The beds are generally described as super comfortable, contributing to a restful stay. Additionally, the convenience of bringing a pet is a welcomed feature for those traveling with dogs, with some suites offering a large terrace perfect for animal companions.
On the aesthetic side, the rooms could benefit from modernization, as several reviews mention the decor and bathroom facilities appear dated. Despite this, the functionality of the spaces is often praised, with many guests finding them pleasant and welcoming. The staff receives positive feedback, especially regarding breakfast service, which complements the sizable rooms.
There are some practical limitations, such as the lack of in-room refrigerators and occasional low-quality showers, which may subtract from the overall convenience of a stay. Additionally, while some appreciate the garden views, certain rooms have issues like weak Wi-Fi signals or bathrooms that could use more thorough maintenance.
In summary, Hotel del Prado is largely satisfactory in delivering comfortable and clean accommodations. Travelers who prioritize space and comfort alongside the charm of an established facility will likely enjoy their stay, though those seeking ultra-modern amenities may find room for improvement.
Beds
Hotel del Prado offers a primarily comfortable sleeping experience for its guests. Many reviews highlight the beds as being very comfortable, with the mattresses, pillows, and sheets receiving praise for their quality. A number of guests found the mattresses incredibly comfortable, contributing to a restful night's sleep. However, some reviews did express concerns about the beds being too old or sunken, with issues such as springs and sagging in the middle impacting comfort for certain guests. A few noted the mattresses as too hard, while others suggested a preference for slightly larger beds. Despite these criticisms, the overall sentiment seems to indicate that most guests find the beds at Hotel del Prado accommodating for a pleasant stay.
Cleanliness
Hotel del Prado boasts an exceptional reputation for cleanliness, with numerous reviews highlighting its impeccable standards. Guests frequently describe the hotel as very clean and well-maintained, with an emphasis on order and cleanliness throughout the premises. The classic style of the hotel is preserved with careful attention, ensuring that the common areas and rooms remain tidy and inviting. The staff's dedication to maintaining these standards is often noted, adding to the overall positive experience. While most reviews praise the cleanliness, there are occasional mentions of inconsistent upkeep, particularly in some bathroom areas that could benefit from modernization. Despite these few critiques, the hotel's commitment to a clean and welcoming environment stands out, making it a commendable choice for travelers.
Staff
Hotel del Prado consistently earns high praise for its exceptional staff and service, making it a standout destination for travelers. The staff's friendliness is frequently highlighted, with guests noting their warm welcomes and attentive, helpful attitude throughout their stays. Communication is easy, as many of the hosts speak good English, and their openness and willingness to assist leave a lasting impression. The excellent service extends to all facets of the hotel experience, from reception to dining, where the maître d'hôtel and other serving staff contribute to a pleasant dining atmosphere.
Guests appreciate the hotel's charm and well-maintained environment, which enhances their overall experience. Families find the hotel particularly accommodating, remarking on the staff's friendly approach to everyone, including pets. The combination of a beautiful setting, exceptional attention to guest needs, and great food has many visitors eager to return to Hotel del Prado for yet another enjoyable stay. While there is the occasional mention of less pleasant interactions at the reception, this is overshadowed by the overwhelmingly positive sentiments echoed in the reviews.
Pool
Hotel del Prado's pool receives high praise for its beauty and inviting ambiance. Guests frequently highlight its aesthetic appeal and the pleasant surroundings that enhance the poolside experience. The pool area is complemented by a comfortable hammock space, adding to the relaxation options available. Visitors also appreciate the addition of a sauna, contributing to a comprehensive leisure environment. The hotel's cozy atmosphere, combined with its pet-friendly policy, makes it a welcoming choice for all travelers. Despite one mention of the pool being temporarily unavailable, the overall feedback points to a well-maintained and enjoyable facility. Additionally, guests find the snack menu to pair well with the serene setting, offering a delightful way to unwind after a day of exploration. Combined with a wonderful yard and indoor lounge areas for relaxation, Hotel del Prado presents a charming retreat for those seeking both rest and recreation.
Family
Hotel del Prado stands out as a welcoming destination for families, successfully blending a tranquil atmosphere with accommodating facilities that cater to both adults and children. Guests consistently highlight the family-friendly ambiance, making it an ideal spot for a weekend getaway. The hotel provides spacious rooms and a good restaurant, ensuring comfort and convenience for visitors. Notably, Hotel del Prado embraces all members of the family, extending a warm welcome to pets. Reviews commend the staff for their excellent attention to guests traveling with animals, offering options like secluded areas for dining with dogs. This thoughtful approach makes the hotel highly recommended for families seeking a peaceful retreat with their children and pets.
Yes, Hotel del Prado has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel del Prado.
Yes, Hotel del Prado welcomes dogs.
Yes, parking facilities are available at Hotel del Prado.