The Waterfront Airport Hotel and Casino is highly regarded for its unbeatable location right next to Cebu International Airport. This makes it an excellent choice for travelers requiring convenience for layovers or early and late flights. Guests appreciate the ease of access with the free 24/7 shuttle service and the ability to walk to the hotel from the terminals. The hotel is praised for its friendly and helpful staff, adding to a hassle-free travel experience.
The breakfast at the Waterfront Airport Hotel and Casino receives high praise, noted for its exceptional quality and extensive selection. Guests appreciate the fresh, varied and ample food options that make for a superb start to the day. Similarly, the dinner buffet is highlighted for its variety and quality, though some guests note the à la carte menu could use improvement and there are occasional reports of pricey items and limited choices.
The rooms are a strong point, offering spacious and comfortable accommodations with plenty of storage and large bathrooms. They are well-maintained and clean, though some guests feel they are a bit dated and could benefit from modern updates. The cleanliness across the hotel, including the rooms, is frequently praised despite some mentioning the building's older aspects.
Staff at the Waterfront Airport Hotel and Casino consistently receive high marks for being friendly, welcoming and accommodating. From the front desk to housekeeping, the team is noted for their professionalism and willingness to ensure a pleasant stay.
One downside often mentioned is the unreliable Wi-Fi, which is described as slow and weak by many guests, impacting the overall experience. Conversely, the pool area is well-received with guests appreciating its size, cleanliness and pleasant atmosphere, despite minor complaints about noise and an absence of poolside drink service.
Parking at the hotel is limited and incurs an additional fee, but the efficient shuttle service balances this inconvenience. The beds are another highlight, repeatedly described as very comfortable, contributing significantly to restful sleep.
The hotel is deemed suitable for business travelers due to its proximity to the airport and amenities that cater to business needs. However, the speed of addressing internet issues could be improved to better support business functions.
While the casino features predominantly slot machines and some find it a good way to spend extra pesos, the overall condition and maintenance of the facilities have received mixed reviews.
In summary, Waterfront Airport Hotel and Casino is a convenient, comfortable and reliable choice for travelers looking for easy access to Cebu International Airport, excellent service and a comfortable stay despite some room for improvement in specific areas.
Bai Hotel Cebu enjoys a favorable location close to key points of interest, including the airport, major shopping malls and business areas. Despite mixed feelings about its location, most guests find it practical and convenient for exploring Cebu and accessing essential amenities nearby.
The breakfast buffet at Bai Hotel Cebu is widely celebrated for its diverse and extensive offerings, catering to various tastes with high-quality, freshly prepared dishes. Many guests describe it as the highlight of their stay, although some minor critiques about temperature management and service times do exist.
Dining experiences at the hotel are impressive with several praised restaurants and bars offering a wide range of delicious options. Notably, the Japanese restaurant and the Marble & Grain steakhouse receive favorable comments and the Twilight Roofdeck bar stands out for its stunning views and live music. Although there are occasional service delays, the overall culinary experience is highly regarded.
Rooms at Bai Hotel Cebu are generally spacious, clean and well-maintained, featuring modern interiors and ample amenities. While a few guests note inconsistencies such as bad odors or cleanliness issues in some rooms, the overall sentiment is positive with many appreciating the comfort and beautiful views from the higher floors.
Cleanliness across the hotel is frequently praised with both rooms and shared spaces like the lobby and pool area being well-maintained. The cleaning staff is noted for their efficiency and friendliness, contributing to an overall tidy and organized environment.
The staff at Bai Hotel Cebu receive consistent accolades for their exceptional service, politeness and attentiveness. Guests frequently mention specific staff members for their helpfulness and professionalism, enhancing the overall guest experience with personal touches and efficient service.
The hotel's free Wi-Fi is generally reliable and fast, though some guests report occasional slow speeds and inconsistencies, especially when streaming videos or using webmail.
The gym facilities are highly rated, featuring modern and well-maintained equipment in a spacious setup. Guests appreciate the clean, air-conditioned environment, which makes for a pleasant workout experience.
The rooftop pools are a major attraction, offering breathtaking views and a relaxing atmosphere. The poolside bars and amenities, like the sauna and pool deck, further enhance the experience, making the pool areas a favorite spot for guests to unwind.
Parking facilities at the hotel are convenient and accessible with a spacious and easily reachable parking area. Valet services are noted for their helpfulness, although some minor issues with security checks and lighting were mentioned.
Lastly, Bai Hotel Cebu is noted for its family-friendly environment, offering spacious and comfortable rooms, helpful amenities like baby cribs and interconnected rooms and a small playground along with a family-friendly pool. These features create a welcoming atmosphere for families staying at the hotel.
Overall, Bai Hotel Cebu stands out for its practical location, exceptional dining experiences, comfortable and clean rooms and above all, its outstanding staff service, making it a top choice for visitors to Cebu.
Savoy Hotel Mactan enjoys a prime location in the vibrant Mactan seaside township, offering easy access to a variety of shops, restaurants, and entertainment options. The hotel's strategic position near the airport is highly appreciated by guests, making it an ideal choice for travelers seeking convenience and ease of travel. The surrounding area is praised for its clean sidewalks and array of leisure activities, positioning guests well for both relaxation and exploration, with attractions like the Mactan Shrine nearby.
Guests of Savoy Hotel Mactan frequently commend the friendly and professional staff, noting their ability to create a warm and welcoming atmosphere. Specific individuals, including receptionists Wendy and Fatima, have left lasting impressions for their exceptional service. The hotel's well-equipped gym and appealing pool area, complete with lush plant surroundings, add to the overall enjoyment of the stay. Although the pool is smaller and faced periodic maintenance challenges, guests appreciate its charm and accessibility.
Room experiences at Savoy Hotel Mactan are generally positive, with many guests highlighting the comfort of the beds and quality linens. Some rooms are noted for their ample space and modern design, although opinions on size vary. Cleanliness in rooms and common areas receives frequent praise, despite sporadic housekeeping issues. The majority of visitors find the hotel to be a clean and reliable option, with a contemporary setting and convenient in-room facilities like fridges and water cookers.
Breakfast at the hotel caters to diverse preferences with a mix of Western and Filipino options. While many find the breakfast buffet satisfying, others see room for improvements, such as expanding international options and improving food replenishments. Dinner experiences are mixed; some enjoy the offerings at the Savoy Café, but many suggest enhancements to taste and service efficiency.
Internet services at the Savoy Hotel are mostly praised for their speed and reliability, enhancing guest connectivity throughout their stay. With an emphasis on comfort, convenience, and helpful staff, Savoy Hotel Mactan successfully provides a comfortable and interconnected stay for travelers. While it presents some areas for improvement, the hotel remains a reasonable choice for those seeking value for money, particularly for short stays or transit needs.