The Hilton Riyadh Hotel & Residences offers an enviable blend of convenience and tranquility, making it a top choice for both business and leisure travelers. Positioned near Granada Mall and just minutes from the airport, it provides easy access to key business centers and popular malls while maintaining a peaceful environment away from the city's bustle. The location is highly praised for its strategic placement, lively yet calm atmosphere and excellent connectivity.
Guests have lauded the breakfast experience as one of the hotel’s standout features, often describing it in superlative terms. The buffet offers a wide variety of delicious options catering to both Western and Eastern preferences with the staff receiving commendations for their friendliness and helpfulness. Despite occasional criticisms regarding coffee quality and pricing, the overall sentiment towards the breakfast remains highly positive.
The dinner experience receives mixed reviews. While many guests enjoy the superb and diverse food options, including an excellent Friday lunch buffet, some feel that certain offerings, particularly the Asian buffet, are underwhelming and overpriced. The hotel's dining experience is marked by good service and cleanliness, though some inconsistencies in food quality and value are noted.
Rooms are generally praised for their spaciousness, modern decor and comfort, often featuring great city views. However, issues with maintenance, cleanliness and outdated furniture are occasionally raised. Mixed feedback on housekeeping services underscores the need for more consistent room cleanliness and better response to guest requests.
Cleanliness across the hotel is frequently praised with many guests noting the immaculate condition of rooms and common areas. However, occasional lapses such as unclean toilets and dusty carpets have been reported. The hotel's commitment to sanitation and safety is appreciated, yet consistency in cleaning standards could be improved.
The staff at Hilton Riyadh Hotel & Residences receives extensive commendation for their professionalism, friendliness and exceptional service. Special mentions of individual staff members and the warm hospitality of the Saudi national staff contribute positively to the guest experience, though minor issues with response times and communication at the reception are mentioned.
The hotel provides free Wi-Fi, which has received mixed reviews. While some guests find it fast and reliable, others experience weak signals and frequent disconnections, indicating room for improvement in internet service.
The hotel’s spa facilities, especially the Al Tala Spa, are praised for their cleanliness and relaxing environment, although some find the spa services below expectations. The gym receives positive feedback for being well-equipped and catering to diverse fitness needs, contributing to the hotel's reputation for quality amenities.
Feedback on the pool area is mixed. The pool is described as warm, child-friendly and clean, making it ideal for families, though early closing times and occasional cleanliness issues are noted.
Parking facilities receive mixed opinions with positives including valet service and spacious parking areas. However, guests highlight issues with delays in car retrieval, congestion during events and the need for better organization and signage.
Overall, Hilton Riyadh Hotel & Residences stands out as a luxurious and convenient option for travelers, offering high-quality amenities, excellent staff service and a strategic location. While there are areas for improvement, particularly in room maintenance and Wi-Fi service, the hotel provides a generally positive and comfortable guest experience.
Categories
5 Star
Parking
EV charging stations
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Quai