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Boutique-style Hotels with Swimming Pool in Quintana Roo
101 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Categories
Pool
Private Pool
Outdoor Pool
Boutique-Style
Beachfront
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Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
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Pool
Heated Pool
Private Pool
Outdoor Pool
Boutique-Style
Beachfront
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Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Categories
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Beachfront
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Summary of reviews
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
Categories
Pool
Heated Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Boutique-Style
Luxury
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Summary of reviews
The Beach Tulum Hotel is a luxurious hotel that offers an exceptional experience to its guests. Its stunning location directly on the beach is a highlight with easy walking access to restaurants, bars and Tulum ruins. The breakfast is fresh, flavorful and delicious with outstanding service from Ziggy's. The rooms are beautifully designed, clean and well-appointed with some even featuring private heated swimming pools or rooftop jacuzzis. The staff is super welcoming, responsive and provides excellent customer service. The beach is the best section with beautiful location and excellent access to the stunning sea. The hotel has been consistently reviewed as exceptional with superb service and quality, making it a five-star experience at an unbeatable price. The jacuzzi and hot tub options in some rooms provide an added indulgence and the hotel's luxury experience is simply breathtakingly beautiful. Overall, The Beach Tulum Hotel is a wonderful and very clean place to stay with exceptional facilities and services that make for a truly unforgettable vacation.
Categories
Pool
Lazy River
Outdoor Pool
Boutique-Style
Beachfront
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Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
Categories
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Luxury
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Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Beachfront
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Summary of reviews
Boutique Hotel Posada 06 Tulum receives high praise for its prime location in the heart of Tulum's city center, allowing guests to easily explore local dining and shopping options while enjoying a peaceful and quiet atmosphere away from beach bar noise. The modern and clean facilities, alongside spacious and well-designed rooms, contribute to an overall pleasurable stay. The rooms are frequently noted for their comfort and ample space, with balconies offering serene pool views. Decorated in calming earthy tones and featuring reliable amenities, the rooms strike a perfect balance of charm and practicality.
Exceptional cleanliness is a standout feature, highlighted consistently by guests who appreciate the fresh, bright accommodations and the hotel's commitment to maintaining a tidy environment. The staff at Boutique Hotel Posada 06 Tulum are often celebrated for their hospitality, being consistently friendly and attentive. Special mentions for Naomi and Yasuri underscore the welcoming atmosphere and the team's dedication to ensuring a pleasant stay, with helpful tips and accommodating services enhancing the guest experience.
While breakfast may be considered basic, the nearby dining options provide ample alternatives, and some guests find it delicious and complete with satisfactory choices. The pool offers a calming retreat with aesthetic appeal, though the temperature and size may limit extended use. Bed comfort presents a mixed experience, where enhancements in bed quality could further improve guest satisfaction.
Overall, Boutique Hotel Posada 06 Tulum is recognized for its superb location, cleanliness, and welcoming staff, offering a beautiful and serene escape that appeals to travelers seeking both comfort and vibrant city life access.
Exceptional cleanliness is a standout feature, highlighted consistently by guests who appreciate the fresh, bright accommodations and the hotel's commitment to maintaining a tidy environment. The staff at Boutique Hotel Posada 06 Tulum are often celebrated for their hospitality, being consistently friendly and attentive. Special mentions for Naomi and Yasuri underscore the welcoming atmosphere and the team's dedication to ensuring a pleasant stay, with helpful tips and accommodating services enhancing the guest experience.
While breakfast may be considered basic, the nearby dining options provide ample alternatives, and some guests find it delicious and complete with satisfactory choices. The pool offers a calming retreat with aesthetic appeal, though the temperature and size may limit extended use. Bed comfort presents a mixed experience, where enhancements in bed quality could further improve guest satisfaction.
Overall, Boutique Hotel Posada 06 Tulum is recognized for its superb location, cleanliness, and welcoming staff, offering a beautiful and serene escape that appeals to travelers seeking both comfort and vibrant city life access.
Categories
Pool
Outdoor Pool
Boutique-Style
Cheap
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Summary of reviews
Sueños Tulum is a stunning hotel located on a private and beautiful beach, offering guests a tranquil and secluded atmosphere away from the noise and party vibe of Tulum. The hotel strikes an impressive balance between showcasing Mexico's ancient history in a modern and comfortable way. Guests universally praise the hotel's location and are beyond impressed with the spectacular views. The breakfast is phenomenal with numerous positive comments on the taste, freshness and variety of the food. Sueños Tulum offers great options for a stay in Tulum with rooms that are simple and clean but top-notch and in good condition. The hotel has a reputation for exceptional cleanliness, which adds to the relaxing atmosphere of the hotel. The staff is amazing, cordial, flexible and attentive, going above and beyond to ensure guests have a comfortable and enjoyable stay. The lovely outdoor pool is described as nice and calming, making it the perfect place to unwind after a busy day of sightseeing. The private beachfront is amazing, offering a beautiful, restful and private location for guests to enjoy. Overall, Sueños Tulum is a great little hotel on a beautiful beach with a quiet chill vibe.
Categories
Pool
Outdoor Pool
Boutique-Style
Sustainability Journey
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Categories
Boutique-Style
Pool
Private Pool
Outdoor Pool
Luxury
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Summary of reviews
Kinbe Hotel Boutique in Playa del Carmen consistently garners high praise for its outstanding location, situated mere steps from the beach and the bustling 5th Avenue. This prime central position ensures guests have easy access to shops, restaurants, bars and nightlife, all within walking distance. Despite being in the heart of the action, the hotel maintains a balance between convenience and tranquility, providing a comfortable stay without excessive noise.
Room experiences at Kinbe Hotel Boutique are mixed. While some guests find the rooms small, basic and occasionally damp, others appreciate the daily cleaning, comfortable beds and charming décor. The hotel also features rooms with large balconies or views of the pool, adding to the appeal for some visitors. Nonetheless, the property is best suited for travelers prioritizing location over luxury.
Cleanliness is a strong point for Kinbe Hotel Boutique with guests frequently noting the immaculate condition of both rooms and common areas. The cleaning staff is praised for their attentiveness, ensuring that rooms are kept tidy with fresh linens and towels provided regularly. Though there are occasional reports of maintenance issues or unpleasant odors, the overall reputation for cleanliness remains commendable.
The hotel's staff is another major highlight, earning considerable praise for their friendliness, professionalism and exceptional service. The team, including standout individuals like Sergio and Matos, contributes significantly to the positive guest experience, providing helpful tips and accommodating special requests efficiently.
WiFi services at Kinbe Hotel Boutique receive mixed reviews. Some guests find the connection to be strong and reliable, while others report slow or inconsistent performance, particularly in the rooms. Improvements in this area could enhance the overall experience.
The pool at Kinbe Hotel Boutique is generally appreciated for its aesthetic appeal and jungle-like surroundings. Though small, the pool is well-suited for a refreshing dip and provides a pleasant, relaxing atmosphere. Some issues with maintenance have been noted, but these do not significantly detract from the guests' enjoyment.
The hotel's proximity to the beach is a major advantage, allowing guests to reach the shoreline within minutes. Free beach towels and the convenience of nearby uncrowded spots enhance the beach-going experience, making it a significant draw for beach lovers.
For nightlife enthusiasts, Kinbe Hotel Boutique's location is ideal, being close to numerous bars, restaurants and clubs. However, this central location can also result in significant noise at night, which may be a drawback for those seeking a quieter stay.
Beds at Kinbe Hotel Boutique generally receive positive feedback for their comfort with many guests appreciating the quality of the mattresses and the soft pillows. However, there are occasional issues reported, such as small bed sizes and uncomfortable bedding.
While opinions on the hotel's four-star rating vary, many guests find Kinbe Hotel Boutique to be a good value for money, especially given its prime location and reasonable rates compared to other hotels in the region.
Lastly, Kinbe Hotel Boutique is celebrated for its charming boutique atmosphere, featuring clean, stylish décor and a cozy environment that incorporates lush vegetation, making it feel like an inviting jungle retreat. Combined with the incredible staff, the boutique nature of the hotel significantly enhances the overall experience for guests.
Room experiences at Kinbe Hotel Boutique are mixed. While some guests find the rooms small, basic and occasionally damp, others appreciate the daily cleaning, comfortable beds and charming décor. The hotel also features rooms with large balconies or views of the pool, adding to the appeal for some visitors. Nonetheless, the property is best suited for travelers prioritizing location over luxury.
Cleanliness is a strong point for Kinbe Hotel Boutique with guests frequently noting the immaculate condition of both rooms and common areas. The cleaning staff is praised for their attentiveness, ensuring that rooms are kept tidy with fresh linens and towels provided regularly. Though there are occasional reports of maintenance issues or unpleasant odors, the overall reputation for cleanliness remains commendable.
The hotel's staff is another major highlight, earning considerable praise for their friendliness, professionalism and exceptional service. The team, including standout individuals like Sergio and Matos, contributes significantly to the positive guest experience, providing helpful tips and accommodating special requests efficiently.
WiFi services at Kinbe Hotel Boutique receive mixed reviews. Some guests find the connection to be strong and reliable, while others report slow or inconsistent performance, particularly in the rooms. Improvements in this area could enhance the overall experience.
The pool at Kinbe Hotel Boutique is generally appreciated for its aesthetic appeal and jungle-like surroundings. Though small, the pool is well-suited for a refreshing dip and provides a pleasant, relaxing atmosphere. Some issues with maintenance have been noted, but these do not significantly detract from the guests' enjoyment.
The hotel's proximity to the beach is a major advantage, allowing guests to reach the shoreline within minutes. Free beach towels and the convenience of nearby uncrowded spots enhance the beach-going experience, making it a significant draw for beach lovers.
For nightlife enthusiasts, Kinbe Hotel Boutique's location is ideal, being close to numerous bars, restaurants and clubs. However, this central location can also result in significant noise at night, which may be a drawback for those seeking a quieter stay.
Beds at Kinbe Hotel Boutique generally receive positive feedback for their comfort with many guests appreciating the quality of the mattresses and the soft pillows. However, there are occasional issues reported, such as small bed sizes and uncomfortable bedding.
While opinions on the hotel's four-star rating vary, many guests find Kinbe Hotel Boutique to be a good value for money, especially given its prime location and reasonable rates compared to other hotels in the region.
Lastly, Kinbe Hotel Boutique is celebrated for its charming boutique atmosphere, featuring clean, stylish décor and a cozy environment that incorporates lush vegetation, making it feel like an inviting jungle retreat. Combined with the incredible staff, the boutique nature of the hotel significantly enhances the overall experience for guests.
Categories
Pool
Outdoor Pool
Boutique-Style
Beach
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Summary of reviews
XscapeTulum receives high praise across various aspects of the hotel experience, particularly for its advantageous location, delicious food offerings, comfortable accommodations, exceptional cleanliness, friendly staff and attractive amenities.
Guests appreciate XscapeTulum's convenient location in Tulum, close to the ADO bus station, main avenue and the heart of Tulum Pueblo with its numerous bars, cafes and restaurants. The tranquil yet central setting allows for easy exploration of the local scene. While a short drive to the beach is necessary, the proximity to essential services and the availability of bike rentals enhance the overall convenience.
The breakfast experience at Casa Mia, the hotel's on-site restaurant, is frequently highlighted as a major perk. Guests enjoy a variety of traditional Mexican and American-style breakfasts with delicious, high-quality food served in a pleasant garden ambiance. Although breakfast is not included in the room rate and some found the continental breakfast basic, the overall consensus is positive.
For dinner, Casa Mia transforms into a sushi venue, earning rave reviews for its exceptional sushi and gyozas. The diverse menu, featuring Japanese cuisine for dinner and Mexican dishes for lunch, offers a varied culinary experience. The atmosphere, friendly staff and reasonable prices contribute to making the restaurant a standout feature of the hotel.
XscapeTulum's rooms also receive commendations for their spaciousness, comfort and stylish decor. With essential amenities such as air conditioning, fridges and mosquito nets, guests find the rooms well-equipped and conducive to a comfortable stay. Private terraces and jacuzzis in some rooms add to the guest experience. While there are occasional mentions of noise, humidity and outdated decor, the overall sentiment is positive.
Cleanliness at XscapeTulum is another strong point with rooms and common areas, including the gardens and pools, being well-maintained and pristine. Despite a few isolated issues, the majority of guests found the hotel's cleanliness to be excellent.
The staff at XscapeTulum stand out for their friendliness, helpfulness and attentiveness, often going above and beyond to assist guests. This exceptional service, combined with the staff's proficiency in English, enhances the overall guest experience.
WiFi experiences at the hotel are mixed. While the reception area boasts a strong and reliable connection, guests often encounter weaker signals in their rooms, particularly those farther from reception.
The pool area at XscapeTulum is frequently described as beautiful, clean and well-maintained. The large, aesthetically pleasing pool surrounded by lush vegetation offers a serene and relaxing environment, further complemented by poolside activities, a bar and daily happy hours.
Parking at the hotel is convenient with ample and free parking options available around the property. Although there is no private or secure parking, the external public parking areas meet the needs of most guests.
Families find XscapeTulum to be a welcoming and accommodating haven with a safe and relaxed atmosphere for children. The availability of family suites and well-equipped rooms with kitchenettes adds to the convenience, despite a few gaps in children-specific amenities.
Overall, XscapeTulum excels in providing a balanced, enjoyable experience with its prime location, delightful dining, comfortable accommodations, pristine cleanliness, outstanding staff service and attractive amenities.
Guests appreciate XscapeTulum's convenient location in Tulum, close to the ADO bus station, main avenue and the heart of Tulum Pueblo with its numerous bars, cafes and restaurants. The tranquil yet central setting allows for easy exploration of the local scene. While a short drive to the beach is necessary, the proximity to essential services and the availability of bike rentals enhance the overall convenience.
The breakfast experience at Casa Mia, the hotel's on-site restaurant, is frequently highlighted as a major perk. Guests enjoy a variety of traditional Mexican and American-style breakfasts with delicious, high-quality food served in a pleasant garden ambiance. Although breakfast is not included in the room rate and some found the continental breakfast basic, the overall consensus is positive.
For dinner, Casa Mia transforms into a sushi venue, earning rave reviews for its exceptional sushi and gyozas. The diverse menu, featuring Japanese cuisine for dinner and Mexican dishes for lunch, offers a varied culinary experience. The atmosphere, friendly staff and reasonable prices contribute to making the restaurant a standout feature of the hotel.
XscapeTulum's rooms also receive commendations for their spaciousness, comfort and stylish decor. With essential amenities such as air conditioning, fridges and mosquito nets, guests find the rooms well-equipped and conducive to a comfortable stay. Private terraces and jacuzzis in some rooms add to the guest experience. While there are occasional mentions of noise, humidity and outdated decor, the overall sentiment is positive.
Cleanliness at XscapeTulum is another strong point with rooms and common areas, including the gardens and pools, being well-maintained and pristine. Despite a few isolated issues, the majority of guests found the hotel's cleanliness to be excellent.
The staff at XscapeTulum stand out for their friendliness, helpfulness and attentiveness, often going above and beyond to assist guests. This exceptional service, combined with the staff's proficiency in English, enhances the overall guest experience.
WiFi experiences at the hotel are mixed. While the reception area boasts a strong and reliable connection, guests often encounter weaker signals in their rooms, particularly those farther from reception.
The pool area at XscapeTulum is frequently described as beautiful, clean and well-maintained. The large, aesthetically pleasing pool surrounded by lush vegetation offers a serene and relaxing environment, further complemented by poolside activities, a bar and daily happy hours.
Parking at the hotel is convenient with ample and free parking options available around the property. Although there is no private or secure parking, the external public parking areas meet the needs of most guests.
Families find XscapeTulum to be a welcoming and accommodating haven with a safe and relaxed atmosphere for children. The availability of family suites and well-equipped rooms with kitchenettes adds to the convenience, despite a few gaps in children-specific amenities.
Overall, XscapeTulum excels in providing a balanced, enjoyable experience with its prime location, delightful dining, comfortable accommodations, pristine cleanliness, outstanding staff service and attractive amenities.
Categories
Pool
Outdoor Pool
Boutique-Style
Honeymoon
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Summary of reviews
Hotel Villas Flamingos is a luxurious and romantic five-star hotel located on the beautiful island of Holbox, Mexico. The hotel's exceptional location on a private beach offers a tranquil and peaceful atmosphere away from the noise of the city center, making it perfect for relaxation. Guests can enjoy a fantastic breakfast included in the price with high-quality and great food choices. The hotel's restaurant, Mangle, offers delicious meals with the romantic beach meal and Pre-Hispanic Dinner option being highly recommended. The beautifully decorated and spacious rooms provide a fabulous bohemian chic atmosphere with great views from the balcony. The hotel staff is super friendly and attentive, making guests feel like special guests. The pool area is lovely with three cleverly designed pools and the stunning private beach is kept immaculately clean and tidy. The hotel is a top choice for honeymooners and couples looking for a romantic and luxurious experience. Although some guests have mentioned minor issues with cleanliness and amenities, Hotel Villas Flamingos is still an idyllic and luxurious hotel that offers an exceptional and memorable vacation experience.
Categories
Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Boutique-Style
Luxury
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Info
Summary of reviews
Ocean Zen Suites on 5th Avenue - Adults Only successfully combines tranquility and accessibility in a serene Playa del Carmen location. Nestled on the quieter side of town, this adults-only retreat offers peaceful nights while still providing easy access to the vibrant attractions of 5th Avenue. With just a five-minute stroll to the beach, including the hidden Secret Beach, guests can immerse themselves in an idyllic environment surrounded by undeveloped forest areas.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
The rooms at Ocean Zen Suites are spacious, clean, and comfortably furnished, offering everything needed for a relaxing stay. Guests appreciate the romantic ambiance, enhanced by lovely terraces and balconies that provide views of the surrounding birdlife. While there are some minor concerns regarding inconsistent housekeeping, the overall cleanliness and comfort of the suites are highly praised.
Staff at Ocean Zen Suites receive exceptional praise for their friendliness and helpfulness, creating a welcoming and well-attended atmosphere. The manager, Sergio, and the notably kind Mayan cleaner are often highlighted for their exceptional service, alongside other staff members, including Roberto and Bella. The dedication and professionalism of the team contribute significantly to the positive guest experience, making the stay delightful.
While the rooftop pool is intended to be a stunning evening spot, taking advantage of impressive sea views and a unique concept, maintenance issues have frequently disappointed guests. Improving upkeep of the pool would enhance its attractiveness and usability.
Overall, Ocean Zen Suites on 5th Avenue - Adults Only offers a peaceful retreat with easy access to nearby attractions, supported by top-notch staff service, comfortable rooms, and a welcoming environment. Minor drawbacks regarding housekeeping and pool maintenance do little to overshadow the overall positive experience enjoyed by visitors.
Categories
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Boutique-Style
Sustainability Journey
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Info
Categories
Boutique-Style
Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Beach
$
Info
Summary of reviews
Illusion Boutique "Near Beach" enjoys a fantastic reputation for its prime location in Playa del Carmen, making it a favorite among guests seeking easy access to both the vibrant Fifth Avenue and the picturesque beach. Visitors appreciate its proximity to various attractions, amenities and nightlife, underlining the hotel's convenience for those exploring the city or simply relaxing by the seaside. Despite occasional complaints about nighttime noise, most guests find the central placement of the hotel to be a major advantage.
The staff at Illusion Boutique consistently receive high praise for their kindness and attentiveness, contributing significantly to the positive guest experience. Individuals like Oswaldo, Brenda and Michelle are frequently mentioned for their outstanding service. The housekeeping team is noted for their diligence, enhancing the hotel's welcoming atmosphere.
Guest feedback on the hotel's rooms reveals a mix of positive and negative experiences. Positively, rooms are described as spacious, comfortable and well-equipped with amenities like air conditioning and mini fridges. However, cleanliness and maintenance issues are frequently brought up with reports of musty smells, stained linens and outdated facilities detracting from the overall comfort.
Breakfast at the hotel has been a point of contention with many guests expressing dissatisfaction. The breakfast, served off-site, is often described as minimalistic and lacking variety. While some guests found certain offerings fresh and delicious, the general consensus suggests that improvements in both quality and convenience are needed.
Cleanliness levels at the hotel also vary significantly according to guest reviews. While many describe their rooms and the pool as very clean and well-maintained, others report encountering dirty conditions, musty odors and inconsistent housekeeping practices. The hotel's free WiFi service receives mixed reviews with connectivity often being excellent in certain areas but unreliable in others.
Families have had mixed experiences with some appreciating the hotel's family-friendly atmosphere and spacious rooms, while others pointed out the need for better family amenities and quieter rooms. Despite some noise issues and lapses in service, many find it a suitable option, especially for families with older children.
The hotel's rooftop pool offers scenic views and a pleasant ambiance but suffers from significant cleanliness and maintenance issues, sometimes appearing green with algae. Its small size also limits its use for serious swimming.
Overall, Illusion Boutique "Near Beach" stands out for its excellent location and friendly staff, making it a good choice for both beach lovers and those seeking to explore Playa del Carmen. However, the hotel could benefit from addressing concerns about its breakfast, cleanliness and some of its amenities to enhance the overall guest experience.
The staff at Illusion Boutique consistently receive high praise for their kindness and attentiveness, contributing significantly to the positive guest experience. Individuals like Oswaldo, Brenda and Michelle are frequently mentioned for their outstanding service. The housekeeping team is noted for their diligence, enhancing the hotel's welcoming atmosphere.
Guest feedback on the hotel's rooms reveals a mix of positive and negative experiences. Positively, rooms are described as spacious, comfortable and well-equipped with amenities like air conditioning and mini fridges. However, cleanliness and maintenance issues are frequently brought up with reports of musty smells, stained linens and outdated facilities detracting from the overall comfort.
Breakfast at the hotel has been a point of contention with many guests expressing dissatisfaction. The breakfast, served off-site, is often described as minimalistic and lacking variety. While some guests found certain offerings fresh and delicious, the general consensus suggests that improvements in both quality and convenience are needed.
Cleanliness levels at the hotel also vary significantly according to guest reviews. While many describe their rooms and the pool as very clean and well-maintained, others report encountering dirty conditions, musty odors and inconsistent housekeeping practices. The hotel's free WiFi service receives mixed reviews with connectivity often being excellent in certain areas but unreliable in others.
Families have had mixed experiences with some appreciating the hotel's family-friendly atmosphere and spacious rooms, while others pointed out the need for better family amenities and quieter rooms. Despite some noise issues and lapses in service, many find it a suitable option, especially for families with older children.
The hotel's rooftop pool offers scenic views and a pleasant ambiance but suffers from significant cleanliness and maintenance issues, sometimes appearing green with algae. Its small size also limits its use for serious swimming.
Overall, Illusion Boutique "Near Beach" stands out for its excellent location and friendly staff, making it a good choice for both beach lovers and those seeking to explore Playa del Carmen. However, the hotel could benefit from addressing concerns about its breakfast, cleanliness and some of its amenities to enhance the overall guest experience.
Categories
Pool
Rooftop Pool
Pool Swim Up Bar
Outdoor Pool
Boutique-Style
Beach
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Info
Categories
Boutique-Style
Pool
Infinity Pool
Private Pool
Outdoor Pool
Beachfront
$
Info
Be Playa is a modern and relaxing oasis in the middle of Playa Del Carmen, Mexico. It offers a rooftop pool, sushi restaurant, and is just steps away from the exciting night life this city has to offer.
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Boutique-Style
Pool
Outdoor Pool
Nightlife
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Info
Set by the beach and fronted by palm trees, this upscale boutique hotel is 10 minutes walking distance from downtown Holbox.
Summary of reviews
Ser Casasandra Boutique Hotel is a stunning hotel located in a prime location on the island with its own beach and quick access to the town center. The hotel offers beautiful, comfortable rooms with every detail carefully thought out. Despite some minor issues with the bathrooms, the hotel impresses guests with its stunning ocean views and charming terrace. The staff is dedicated to making guests feel extra special with special shoutouts to Martin for his wonderful service. While some guests noted that the concierge staff could use some training, the staff as a whole is incredibly accommodating and passionate about making guests feel welcome. Overall, Ser Casasandra Boutique Hotel offers a unique and unforgettable stay experience with top-notch service, lovely staff and beautiful design.
Categories
Boutique-Style
Pool
Outdoor Pool
Beach
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Info
Summary of reviews
The Acanto Hotel Playa del Carmen, part of the Trademark Collection by Wyndham, is highly praised for its prime location in the vibrant heart of Playa del Carmen. Situated on a quiet side street, the hotel offers the perfect balance of proximity to the bustling 5th Avenue and local attractions, while also providing a peaceful retreat. Guests appreciate being within easy walking distance to pristine beaches, various dining options, and shopping areas. The hotel's setting allows for a tranquil experience despite its central location, making it a compelling choice for travelers wanting to explore the heart of Playa del Carmen.
The rooms at Acanto Hotel are another highlight, frequently described as spacious, modern, and akin to mini-apartments with kitchen facilities. The vibrant decor and large, comfortable beds ensure a restful stay, complemented by excellent air conditioning. Cleanliness is a consistent positive mention, with the hotel maintaining a high standard throughout. The staff also receive glowing praise for their exceptional service and friendliness, with specific mentions of the staff going above and beyond to ensure guest satisfaction.
While the hotel excels in location, room design, and service, there are some areas noted for potential improvement. The breakfast is straightforward and adequate but could benefit from more variety and options. The Wi-Fi has received mixed reviews, with some guests experiencing connectivity issues. The pool area, while set in a charming courtyard, is small and sometimes shaded, and the cleanliness of the pool has been a concern for some. Additionally, the hotel's beds receive mixed feedback, with some guests finding them very comfortable and others describing them as too hard or dated.
Overall, Acanto Hotel Playa del Carmen is celebrated for its unbeatable location, welcoming ambiance, and attentive staff, offering a pleasant and memorable stay for visitors exploring this vibrant city.
The rooms at Acanto Hotel are another highlight, frequently described as spacious, modern, and akin to mini-apartments with kitchen facilities. The vibrant decor and large, comfortable beds ensure a restful stay, complemented by excellent air conditioning. Cleanliness is a consistent positive mention, with the hotel maintaining a high standard throughout. The staff also receive glowing praise for their exceptional service and friendliness, with specific mentions of the staff going above and beyond to ensure guest satisfaction.
While the hotel excels in location, room design, and service, there are some areas noted for potential improvement. The breakfast is straightforward and adequate but could benefit from more variety and options. The Wi-Fi has received mixed reviews, with some guests experiencing connectivity issues. The pool area, while set in a charming courtyard, is small and sometimes shaded, and the cleanliness of the pool has been a concern for some. Additionally, the hotel's beds receive mixed feedback, with some guests finding them very comfortable and others describing them as too hard or dated.
Overall, Acanto Hotel Playa del Carmen is celebrated for its unbeatable location, welcoming ambiance, and attentive staff, offering a pleasant and memorable stay for visitors exploring this vibrant city.
Categories
Pool
Outdoor Pool
Boutique-Style
Business
Categories
2
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